191T7022R0002.doc

SECTION A – SF-33

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 SCOPE OF SERVICES

The Contractor shall provide gardening services for the U.S. Tri-Mission in Rome, Italy.

B.2 TYPE OF CONTRACT

This is a fixed price contract for standard services. For temporary additional services, a time-and-materials contract will be used.

B.3 TYPES OF SERVICES

(a) Standard Services. The Contractor shall provide standard gardening services as specified in Section C for properties listed in Exhibit A.

(b) Temporary Additional Services. The Contractor shall provide Temporary Additional Services when requested by the Contracting Officer's Representative (COR) through a written order, but not to exceed the ceiling price without the Contracting Officer’s approval. Temporary Additional Services delivered shall be in addition to the Standard Services and shall be priced at the unit price shown below. The tasks to be accomplished shall be additional quantities of the same tasks described in Section C.

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

B.4 PRICING

(a) The Government will pay the Contractor a fixed price per month for Standard Services that have been satisfactorily performed. The Government will also pay the Contractor for Temporary Additional Services ordered each month by the Government for satisfactorily completed work.

(b) In addition to all direct (labor, equipment, materials) and indirect costs (overhead, general and administrative expenses), the Contractor shall include any premium pay for services required on holidays only in the fixed prices for Standard Services. The Contractor shall include any premium pay for overtime only in the fixed rates for Temporary Additional Services.

(c) The Government will also reimburse the Contractor at the purchase price for any materials or equipment ordered by the Government for Temporary Additional Services.

(d) The cost of Workers’ Compensation War-Hazard Insurance Overseas (See Section I, FAR 52.228-4) is not reimbursable and shall be included in the Contractor’s rates.

(e) The Government will make payment in local currency.

(f) VALUE ADDED TAX.

The Government will not reimburse the Contractor for VAT under this contract. The Contractor shall not include a line for VAT on Invoices as the U.S. Embassy has a tax exemption certificate with the host government.

B.5 Base Year

(a) Standard Services. The fixed price for the base year of the contract (starting on the date stated in the Notice to Proceed and continuing for a period of 12 months) is:

1- GROUNDS KEEPING (see Section C.5) The Grounds Keeping total is broken down as follows:

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Vatican DCR

Embassy Compound

USUN Embassy

Grounds Keeping Total Price Material per Month

Grounds Keeping Total Price Services per Month

Grounds Keeping Total Price per Month (Material + Services)

GROUNDS KEEPING TOTAL PRICE PER YEAR (x 12-month)

2- PRUNING (See Section C.6)

The Pruning total is broken down as follows:

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Embassy Compound

Pruning Total Price per Month

PRUNING TOTAL PRICE PER YEAR

(x 12-month)

3- ORNAMENTAL FOUTAINS (See Section C.7) The ornamental fountains total is broken down as follows:

Twin Fountains

Selenium Fountain

Triton Fountain

Fountains Services Total Price per Month

FOUNTAINS SERVICES TOTAL PRICE PER YEAR (x 12-month)

4- TRASH REMOVAL (See Section C.8)

Trash Removal Price per Month

TRASH REMOVAL TOTAL PRICE PER YEAR (x 12-month)

GRAND TOTAL STANDARD SERVICES

(1+2+3+4)

(b) Temporary Additional Services. The hourly fixed rates for temporary additional services are (see Section C.9):

Supervisor

Gardener regular time

Gardener overtime

Gardener holidays

Mason

TOTAL CEILING PRICE PER YEAR (sum of the above)

(c) Material and Equipment

The Government will reimburse the Contractor for any of the following materials or equipment that the Government orders to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket cost, with no overhead, profit, or other charge added.

The estimated quantities below are estimated only and not guaranteed by the Government.

Abies Excelsa

h. 2.00-3.00 mt. w/pot

3/ea

Abies Excelsa

h. 3.00-4.00 mt w/pot

2/ea

Abies Excelsa

h. 5.00-6.00 mt. w/pot

2/ea

Poinsettia with 4-5 flowers h. 0.30-0.40 mt. w/pot

100/ea

Poinsettia with 10-12 flowers h. 0.50-0.60 mt. with/ pot

100/ea

Cyclamen, various colors w/pot

100/ea

Buxus sempervirens

h. 100 cm

500/ea

Rose trees

40/ea

Rose bushes

50/ea

Hidrangea

h. 0.60-0.80 mt.

50/ea

Seasonal flowers such as Primroses, Impatiens and Begonia

1000/ea

Quercus ilex circ. 30-35 cm

5/ea

Quercus ilex circ. 45-50 cm

5/ea

Quercus ilex circ. 60-70 cm

2/ea

Pinus Pinea circ. 30-40 cm

2/ea

Azalea h. 100-120 cm w/40 cm pot

20/ea

Azalea h. 120-150 cm w/50 cm pot

20/ea

Azaleas, white, h. 30 cm w/20 cm pot

40/ea

Buxus Pumilia Nano w/18 cm pot

2500/ea

Pteridium Aquilinum (Fern)

30/ea

Laurus Nobilis

h. 150-170 cm

100/ea

Laurus Nobilis

h. 170-200 cm

100/ea

Laurus Nobilis

h. 280 -300 cm

50/ea

Laurus Bonilis

h. 200-220 cm

20/ea

Rhincosperumum J.

20/ea

Rhincosperumum J.

h. 250-300 cm

20/ea

Rhincosperumum J.

h. 300-350 cm

20/ea

Orchids h. 80-100 cm

80/ea

Camellia, white,

h. 30 cm w/20 cm pot

30/ea

Gardenia, white, 20/ea

Hidrange, white,

h. 40 cm w/20 cm pot

80/ea

Convallaria, green, 400/ea

Convallaria, variegated, 300/ea

Cymbidium

20/ea

Buxus Pumila nano vs. 24

200/ea

Bush in variety w/20 cm

1000/ea

Expanded clay, 50 Kg bag

10/ea

Gravel (small size)

20/mc

Acidulous Soil, 20 Kg bag

10/ea

Fertile Soil, 50 lts bag

10/ea

Loose Fertile Soil

5/mc

Sand

20/mc

Vulcanic Stone (Pezzame di Tufo)

20/mc

Handmade Terracotta Bricks (12x24x3cm approx. size)

5,000/ea

Pozzolan

20/mc

Concrete

500/kg

Load and dispose to the public dump any kind of trash material – 10 mc truck

60/ea

Load and dispose to the public dump any kind of trash material – 30 mc truck

10/ea

Remaking of grass by using ready lawn

1000/sqm

Remaking of grass by using seeds

2000/sqm

Rental of a 40-yard height cherry-picker with operator (See Section C.9.7)

20/day

Mini-Excavator

120/hr

Large Size Excavator

80/hr

Removal of dead trees (See Section C.9.8):

Tree height between

2 -3 mts.

4/ea

Tree height between

3 -5 mts.

4/ea

Tree height between

5 -7 mts.

4/ea

Tree height Over 7 mts.

4/ea

TOTAL CEILING PRICE PER YEAR (sum of the above)

TOTAL NOT TO EXCEED PRICE FOR BASE YEAR (a+b+c)

B.6 First Option Year Prices (Option Term: Twelve (12) Months)

(a) Standard Services. The fixed price for Option Year 1 of the contract is:

1- GROUNDS KEEPING (see Section C.5)

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Vatican DCR

Embassy Compound

USUN Embassy

Grounds Keeping Total Price Material per Month

Grounds Keeping Total Price Services per Month

Grounds Keeping Total Price per Month

GROUNDS KEEPING TOTAL PRICE PER YEAR (x 12-month)

2- PRUNING (See Section C.6)

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Embassy Compound

Pruning Total Price per Month

PRUNING TOTAL PRICE PER YEAR

3- ORNAMENTAL FOUTAINS (See Section C.7)

Twin Fountains

Selenium Fountain

Triton Fountain

Fountains Services Total Price per Month

FOUNTAINS SERVICES TOTAL PRICE PER YEAR (x 12-month)

4- TRASH REMOVAL (See Section C.8)

Trash Removal Price per Month

TRASH REMOVAL TOTAL PRICE PER YEAR (x 12-month)

GRAND TOTAL STANDARD SERVICES

(b) Temporary Additional Services. The hourly fixed rates for temporary additional services are (see Section C.9):

Supervisor

Gardener regular time

Gardener overtime

Gardener holidays

Mason

TOTAL CEILING PRICE PER YEAR (sum of the above)

(c) Material and Equipment

The Government will reimburse the Contractor for any of the following materials or equipment that the Government orders to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket cost, with no overhead, profit, or other charge added.

The estimated quantities below are estimated only and not guaranteed by the Government.

Abies Excelsa

3/ea

Abies Excelsa

2/ea

Abies Excelsa

2/ea

Poinsettia with 4-5 flowers h. 0.30-0.40 mt. w/pot

100/ea

Poinsettia with 10-12 flowers h. 0.50-0.60 mt. with/ pot

100/ea

Cyclamen, various colors w/pot

100/ea

Buxus sempervirens

500/ea

Rose trees

40/ea

Rose bushes

50/ea

Hidrangea

50/ea

Seasonal flowers such as Primroses, Impatiens and Begonia

1000/ea

Quercus ilex circ. 30-35 cm

5/ea

Quercus ilex circ. 45-50 cm

5/ea

Quercus ilex circ. 60-70 cm

2/ea

Pinus Pinea circ. 30-40 cm

2/ea

Azalea h. 100-120 cm

20/ea

Azalea h. 120-150 cm

20/ea

Azaleas, white, h. 30 cm w/20 cm pot

40/ea

Buxus Pumilia Nano

2500/ea

Pteridium Aquilinum (Fern)

30/ea

Laurus Nobilis

100/ea

Laurus Nobilis

100/ea

Laurus Nobilis

50/ea

Laurus Bonilis

20/ea

Rhincosperumum J.

20/ea

Rhincosperumum J.

20/ea

Rhincosperumum J.

20/ea

Orchids h. 80-100 cm

80/ea

Camellia, white, 30/ea

Gardenia, white, 20/ea

Hidrange, white, 80/ea

Convallaria, green, 400/ea

Convallaria, variegated, 300/ea

Cymbidium

20/ea

Buxus Pumila nano vs. 24

200/ea

Bush in variety w/20 cm

1000/ea

Expanded clay, 50 Kg bag

10/ea

Gravel (small size)

20/mc

Acidulous Soil, 10/ea

Fertile Soil, 50 lts bag

10/ea

Loose Fertile Soil

5/mc

Sand

20/mc

Vulcanic Stone

20/mc

Handmade Terracotta Bricks (12x24x3cm approx. size)

5,000/ea

Pozzolan

20/mc

Concrete

500/kg

Load and dispose to the public dump any kind of trash material – 10 mc truck

60/ea

Load and dispose to the public dump any kind of trash material – 30 mc truck

10/ea

Remaking of grass by using ready lawn

1000/sqm

Remaking of grass by using seeds

2000/sqm

Rental of a 40-yard height cherry-picker with operator (See Section C.9.7)

20/day

Mini-Excavator

120/hr

Large Size Excavator

80/hr

Removal of dead trees (See Section C.9.8):

Tree height between

4/ea

Tree height between

4/ea

Tree height between

4/ea

Tree height Over 7 mts.

4/ea

TOTAL CEILING PRICE PER YEAR (sum of the above)

TOTAL NOT TO EXCEED PRICE FOR OPTION YEAR 1 (a+b+c)

B.7 Second Option Year Prices (Option Term: Twelve (12) Months)

(a) Standard Services. The fixed price for Option Year 2 of the contract is:

1- GROUNDS KEEPING (see Section C.5)

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Vatican DCR

Embassy Compound

USUN Embassy

Grounds Keeping Total Price Material per Month

Grounds Keeping Total Price Services per Month

Grounds Keeping Total Price per Month

GROUNDS KEEPING TOTAL PRICE PER YEAR (x 12-month)

2- PRUNING (See Section C.6)

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Embassy Compound

Pruning Total Price per Month

PRUNING TOTAL PRICE PER YEAR

3- ORNAMENTAL FOUTAINS (See Section C.7)

Twin Fountains

Selenium Fountain

Triton Fountain

Fountains Services Total Price per Month

FOUNTAINS SERVICES TOTAL PRICE PER YEAR (x 12-month)

4- TRASH REMOVAL (See Section C.8)

Trash Removal Price per Month

TRASH REMOVAL TOTAL PRICE PER YEAR (x 12-month)

GRAND TOTAL STANDARD SERVICES

(b) Temporary Additional Services. The hourly fixed rates for temporary additional services are (see Section C.9):

Supervisor

Gardener regular time

Gardener overtime

Gardener holidays

Mason

TOTAL CEILING PRICE PER YEAR (sum of the above)

(c) Material and Equipment

The Government will reimburse the Contractor for any of the following materials or equipment that the Government orders to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket cost, with no overhead, profit, or other charge added.

Abies Excelsa

3/ea

Abies Excelsa

2/ea

Abies Excelsa

2/ea

Poinsettia with 4-5 flowers h. 0.30-0.40 mt. w/pot

100/ea

Poinsettia with 10-12 flowers h. 0.50-0.60 mt. with/ pot

100/ea

Cyclamen, various colors w/pot

100/ea

Buxus sempervirens

500/ea

Rose trees

40/ea

Rose bushes

50/ea

Hidrangea

50/ea

Seasonal flowers such as Primroses, Impatiens and Begonia

1000/ea

Quercus ilex circ. 30-35 cm

5/ea

Quercus ilex circ. 45-50 cm

5/ea

Quercus ilex circ. 60-70 cm

2/ea

Pinus Pinea circ. 30-40 cm

2/ea

Azalea h. 100-120 cm

20/ea

Azalea h. 120-150 cm

20/ea

Azaleas, white, h. 30 cm w/20 cm pot

40/ea

Buxus Pumilia Nano

2500/ea

Pteridium Aquilinum (Fern)

30/ea

Laurus Nobilis

100/ea

Laurus Nobilis

100/ea

Laurus Nobilis

50/ea

Laurus Bonilis

20/ea

Rhincosperumum J.

20/ea

Rhincosperumum J.

20/ea

Rhincosperumum J.

20/ea

Orchids h. 80-100 cm

80/ea

Camellia, white, 30/ea

Gardenia, white, 20/ea

Hidrange, white, 80/ea

Convallaria, green, 400/ea

Convallaria, variegated, 300/ea

Cymbidium

20/ea

Buxus Pumila nano vs. 24

200/ea

Bush in variety w/20 cm

1000/ea

Expanded clay, 50 Kg bag

10/ea

Gravel (small size)

20/mc

Acidulous Soil, 10/ea

Fertile Soil, 50 lts bag

10/ea

Loose Fertile Soil

5/mc

Sand

20/mc

Vulcanic Stone

20/mc

Handmade Terracotta Bricks (12x24x3cm approx. size)

5,000/ea

Pozzolan

20/mc

Concrete

500/kg

Load and dispose to the public dump any kind of trash material – 10 mc truck

60/ea

Load and dispose to the public dump any kind of trash material – 30 mc truck

10/ea

Remaking of grass by using ready lawn

1000/sqm

Remaking of grass by using seeds

2000/sqm

Rental of a 40-yard height cherry-picker with operator (See Section C.9.7)

20/day

Mini-Excavator

120/hr

Large Size Excavator

80/hr

Removal of dead trees (See Section C.9.8):

Tree height between

4/ea

Tree height between

4/ea

Tree height between

4/ea

Tree height Over 7 mts.

4/ea

TOTAL CEILING PRICE PER YEAR (sum of the above)

TOTAL NOT TO EXCEED PRICE FOR OPTION YEAR 2 (a+b+c)

B.8 Third Option Year Prices (Option Term: Twelve (12) Months)

(a) Standard Services. The fixed price for Option Year 3 of the contract is:

1- GROUNDS KEEPING (see Section C.5)

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Vatican DCR

Embassy Compound

USUN Embassy

Grounds Keeping Total Price Material per Month

Grounds Keeping Total Price Services per Month

Grounds Keeping Total Price per Month

GROUNDS KEEPING TOTAL PRICE PER YEAR (x 12-month)

2- PRUNING (See Section C.6)

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Embassy Compound

Pruning Total Price per Month

PRUNING TOTAL PRICE PER YEAR

3- ORNAMENTAL FOUTAINS (See Section C.7)

Twin Fountains

Selenium Fountain

Triton Fountain

Fountains Services Total Price per Month

FOUNTAINS SERVICES TOTAL PRICE PER YEAR (x 12-month)

4- TRASH REMOVAL (See Section C.8)

Trash Removal Price per Month

TRASH REMOVAL TOTAL PRICE PER YEAR (x 12-month)

GRAND TOTAL STANDARD SERVICES

(b) Temporary Additional Services. The hourly fixed rates for temporary additional services are (see Section C.9):

Supervisor

Gardener regular time

Gardener overtime

Gardener holidays

Mason

TOTAL CEILING PRICE PER YEAR (sum of the above)

(c) Material and Equipment

The Government will reimburse the Contractor for any of the following materials or equipment that the Government orders to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket cost, with no overhead, profit, or other charge added.

Abies Excelsa

3/ea

Abies Excelsa

2/ea

Abies Excelsa

2/ea

Poinsettia with 4-5 flowers h. 0.30-0.40 mt. w/pot

100/ea

Poinsettia with 10-12 flowers h. 0.50-0.60 mt. with/ pot

100/ea

Cyclamen, various colors w/pot

100/ea

Buxus sempervirens

500/ea

Rose trees

40/ea

Rose bushes

50/ea

Hidrangea

50/ea

Seasonal flowers such as Primroses, Impatiens and Begonia

1000/ea

Quercus ilex circ. 30-35 cm

5/ea

Quercus ilex circ. 45-50 cm

5/ea

Quercus ilex circ. 60-70 cm

2/ea

Pinus Pinea circ. 30-40 cm

2/ea

Azalea h. 100-120 cm

20/ea

Azalea h. 120-150 cm

20/ea

Azaleas, white, h. 30 cm w/20 cm pot

40/ea

Buxus Pumilia Nano

2500/ea

Pteridium Aquilinum (Fern)

30/ea

Laurus Nobilis

100/ea

Laurus Nobilis

100/ea

Laurus Nobilis

50/ea

Laurus Bonilis

20/ea

Rhincosperumum J.

20/ea

Rhincosperumum J.

20/ea

Rhincosperumum J.

20/ea

Orchids h. 80-100 cm

80/ea

Camellia, white, 30/ea

Gardenia, white, 20/ea

Hidrange, white, 80/ea

Convallaria, green, 400/ea

Convallaria, variegated, 300/ea

Cymbidium

20/ea

Buxus Pumila nano vs. 24

200/ea

Bush in variety w/20 cm

1000/ea

Expanded clay, 50 Kg bag

10/ea

Gravel (small size)

20/mc

Acidulous Soil, 10/ea

Fertile Soil, 50 lts bag

10/ea

Loose Fertile Soil

5/mc

Sand

20/mc

Vulcanic Stone

20/mc

Handmade Terracotta Bricks (12x24x3cm approx. size)

5,000/ea

Pozzolan

20/mc

Concrete

500/kg

Load and dispose to the public dump any kind of trash material – 10 mc truck

60/ea

Load and dispose to the public dump any kind of trash material – 30 mc truck

10/ea

Remaking of grass by using ready lawn

1000/sqm

Remaking of grass by using seeds

2000/sqm

Rental of a 40-yard height cherry-picker with operator (See Section C.9.7)

20/day

Mini-Excavator

120/hr

Large Size Excavator

80/hr

Removal of dead trees (See Section C.9.8):

Tree height between

4/ea

Tree height between

4/ea

Tree height between

4/ea

Tree height Over 7 mts.

4/ea

TOTAL CEILING PRICE PER YEAR (sum of the above)

TOTAL NOT TO EXCEED PRICE FOR OPTION YEAR 3 (a+b+c)

B.9 Fourth Option Year Prices (Option Term: Twelve (12) Months)

(a) Standard Services. The fixed price for the Option Year 4 of the contract is:

1- GROUNDS KEEPING (see Section C.5)

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Vatican DCR

Embassy Compound

USUN Embassy

Grounds Keeping Total Price Material per Month

Grounds Keeping Total Price Services per Month

Grounds Keeping Total Price per Month

GROUNDS KEEPING TOTAL PRICE PER YEAR (x 12-month)

2- PRUNING (See Section C.6)

Villa Taverna

Villa Pinciana

Villa Allegri

Val di Sole

Villa Grazioli

Villa S Sebastiano

Villa Laura

Embassy Compound

Pruning Total Price per Month

PRUNING TOTAL PRICE PER YEAR

3- ORNAMENTAL FOUTAINS (See Section C.7)

Twin Fountains

Selenium Fountain

Triton Fountain

Fountains Services Total Price per Month

FOUNTAINS SERVICES TOTAL PRICE PER YEAR (x 12-month)

4- TRASH REMOVAL (See Section C.8)

Trash Removal Price per Month

TRASH REMOVAL TOTAL PRICE PER YEAR (x 12-month)

GRAND TOTAL STANDARD SERVICES

(b) Temporary Additional Services. The hourly fixed rates for temporary additional services are (see Section C.9):

Supervisor

Gardener regular time

Gardener overtime

Gardener holidays

Mason

TOTAL CEILING PRICE PER YEAR (sum of the above)

(c) Material and Equipment

The Government will reimburse the Contractor for any of the following materials or equipment that the Government orders to be delivered in conjunction with any order for Temporary Additional Services. All reimbursements shall be at the Contractor's out of pocket cost, with no overhead, profit, or other charge added.

Abies Excelsa

3/ea

Abies Excelsa

2/ea

Abies Excelsa

2/ea

Poinsettia with 4-5 flowers h. 0.30-0.40 mt. w/pot

100/ea

Poinsettia with 10-12 flowers h. 0.50-0.60 mt. with/ pot

100/ea

Cyclamen, various colors w/pot

100/ea

Buxus sempervirens

500/ea

Rose trees

40/ea

Rose bushes

50/ea

Hidrangea

50/ea

Seasonal flowers such as Primroses, Impatiens and Begonia

1000/ea

Quercus ilex circ. 30-35 cm

5/ea

Quercus ilex circ. 45-50 cm

5/ea

Quercus ilex circ. 60-70 cm

2/ea

Pinus Pinea circ. 30-40 cm

2/ea

Azalea h. 100-120 cm

20/ea

Azalea h. 120-150 cm

20/ea

Azaleas, white, h. 30 cm w/20 cm pot

40/ea

Buxus Pumilia Nano

2500/ea

Pteridium Aquilinum (Fern)

30/ea

Laurus Nobilis

100/ea

Laurus Nobilis

100/ea

Laurus Nobilis

50/ea

Laurus Bonilis

20/ea

Rhincosperumum J.

20/ea

Rhincosperumum J.

20/ea

Rhincosperumum J.

20/ea

Orchids h. 80-100 cm

80/ea

Camellia, white, 30/ea

Gardenia, white, 20/ea

Hidrange, white, 80/ea

Convallaria, green, 400/ea

Convallaria, variegated, 300/ea

Cymbidium

20/ea

Buxus Pumila nano vs. 24

200/ea

Bush in variety w/20 cm

1000/ea

Expanded clay, 50 Kg bag

10/ea

Gravel (small size)

20/mc

Acidulous Soil, 10/ea

Fertile Soil, 50 lts bag

10/ea

Loose Fertile Soil

5/mc

Sand

20/mc

Vulcanic Stone

20/mc

Handmade Terracotta Bricks (12x24x3cm approx. size)

5,000/ea

Pozzolan

20/mc

Concrete

500/kg

Load and dispose to the public dump any kind of trash material – 10 mc truck

60/ea

Load and dispose to the public dump any kind of trash material – 30 mc truck

10/ea

Remaking of grass by using ready lawn

1000/sqm

Remaking of grass by using seeds

2000/sqm

Rental of a 40-yard height cherry-picker with operator (See Section C.9.7)

20/day

Mini-Excavator

120/hr

Large Size Excavator

80/hr

Removal of dead trees (See Section C.9.8):

Tree height between

4/ea

Tree height between

4/ea

Tree height between

4/ea

Tree height Over 7 mts.

4/ea

TOTAL CEILING PRICE PER YEAR (sum of the above)

TOTAL NOT TO EXCEED PRICE FOR OPTION YEAR 4 (a+b+c)

B.10 Grand Total of Base plus All Option Years

Base Year Total (not to exceed)

First Option Year Total (not to exceed)

Second Option Year Total (not to exceed)

Third Option Year Total (not to exceed)

Fourth Option Year Total (not to exceed)

Grand Total of Base plus All Option Years (not to exceed)

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1

PERFORMANCE WORK STATEMENT (PWS) - GARDENING SERVICES

C.1 Work Requirement C.1.1 General. This is a fixed-price contract for gardening services for the U.S. Tri-Mission in Rome, Italy. The contract contains certain ordering provisions by which the Contracting Officer or his/her representative may require additional amounts of service for special events. The Contractor shall furnish managerial, administrative and direct labor personnel to accomplish all work required by this contract. Specific services are described in detail below.

C.1.2 Personnel. The Contractor shall provide a qualified work force capable of providing the services required by the contract.

The Contractor shall be responsible for providing qualified work force for each trade with relevant experience to perform the gardening services. The gardeners, florists and horticulturists shall have a minimum of five years of experience. Helper positions need to meet only two years of experience requirement. The Contractor shall perform the services required by the contract with at least 60% workforce of 5-year experienced gardeners.

The work force designated to use chemical products shall be specially trained and hold the “Tesserino Fitosanitario” certification.

The Contractor shall assign skilled trained on the usage of chemical products, and with knowledge on how to operate pumps and filtering equipment, to perform the ornamental fountains maintenance services.

The Contractor shall provide skilled mason work force to perform minor work to maintain and restore ancient flowerbed walls in the U.S. Government properties.

The Contractor shall perform the service at Villa Taverna with no less than six skilled gardeners during the month of November through May, and five skilled gardeners during the month of June through October on a full-time schedule.

C.2 Definitions "Chancery" means the building of the Post used for official activities.

“CMR” means the official residence of the Chief of Mission/Ambassador

"Contracting Officer" means a person appointed with the authority to enter in and administer contracts on the behalf of the Government.

"Contracting Officers' Representative (COR)" means an individual designated in writing by the Contracting Officer to perform specific contract administration functions.

"DCMR" means the official residence of the Deputy Chief of Mission

"General Instructions" mean those instructions, directives and guidelines that apply to all gardening personnel.

"Government" means the Government of the United States of America.

"SOR" means Senior Officers' Residence, including the residences of the Ambassador, Deputy Chief of Mission.

C.3

General Requirements Maintenance and appearance of the grass, shrubbery, garden areas, trees, and related landscape elements of the U.S. Post and properties are an important part of the representational responsibilities of the U.S. mission. The Contractor’s work shall be measured by the appearance of the landscape covered by this contract. The Contractor shall perform complete gardening and landscape maintenance services as described in this contract for all Government properties listed in Section J, Exhibit A. The Contractor shall include all planning, administration, and management necessary to assure that all services comply with the contract, the COR's schedules and instructions, and all applicable laws and regulations. The Contractor shall meet all of the standards of performance identified in the contract. The Contractor shall perform all related support functions such as supply, subcontracting, quality control, financial oversight, and maintenance of complete records and files.

C.4 Management and Supervision C.4.1 Supervision. The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

C.4.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. Standard Services shall be delivered between the hours of 07:30 a.m. and 04:30 p.m., Monday through Friday. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service. At Villa Taverna and Villa Pinciana residences, services may not be delivered before 9:30 a.m. when performing activities requiring the usage of noisy machinery.

C.4.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

C.4.4 Technical Guidance. The Contractor shall have the services of a trained horticulturist with experience in the climate and soil conditions found locally to give technical guidance to the Contractor's work force and to develop and guide the Contractor's programs for lawn and tree care.

C.4.5 Grounds Maintenance Plan. The Contractor shall submit an annual Grounds Maintenance Plan that reflects the proposed frequency for meeting the requirements of this contract. The Grounds Maintenance Plan will be developed to fit the requirements of local conditions, types of vegetation, and climate factors. The Contractor shall submit the Grounds Maintenance Plan to the COR for approval within 30 days after contract award.

C.4.6 Monthly Report: The Contractor shall render a monthly maintenance report, summing up observations resulting from the inspections, difficulties or irregularities encountered, measures taken, improved conditions, repairs or services needed (those beyond the Contractor's responsibilities), special work done, recommendations, and other matters related to operation and maintenance of the properties covered by this contract.

C.5 STANDAR SERVICES: GROUNDS KEEPING

C.5.1 Lawn Care C.5.1.1 Grass Cutting. The Contractor shall maintain the height of grass between 4 and 6 centimeters. The Contractor is responsible for all equipment and fuels needed to complete this task.

C.5.1.2 Edging. The Contractor shall edge all sidewalks, driveways, and curbs each time the adjacent grass is cut.

C.5.1.3 Trimming. The Contractor shall trim grass around trees, shrubs, cultivated areas, sprinkler heads, valves, fences, buildings, poles, and structures, so that grass height does not exceed the height of the adjacent grass.

C.5.1.4 Weeding. The Contractor shall weed the grounds and gardens on a continuous basis to prevent the growth of weeds into lawn, landscapes, buildings, and exterior perimetral walls.

The Contractor shall not use any week-killing chemical to prevent the growth of weeds to eliminate grass and weeds in the cracks and joints within or along sidewalks and curbs. The removal of these weeds shall be done manually or mechanically.

C.5.1.5 Turf Repair and Re-Establishment. The Contractor shall, whenever necessary, repair areas damaged by vehicular traffic, oil and gas, building repairs, and normal foot traffic. The damaged area shall be filled in and leveled and then seeded or sodded and maintained to conform to adjacent areas.

C.5.1.6 Flowers replacement. The Contractor shall replace the flower beds and flower boxes with seasonal plants three times a year or in case of dead plants. See Section J Exhibit F for a list of type of flowers and/or plants to be supplied. The Contractor shall dig and fertilize the soil in preparation of the seasonal flowers planting.

C.5.1.7 The Contractor shall aerate and seed once a year, during the springtime all lawns area with silica sand.

C.5.1.8 The Contract shall make up lawns areas after a representational event is held in the Embassy Compound, and the residences of Villa Taverna, Villa Pinciana, and Villa

San Sebastiano.

It is estimated a minimum of three events per residence per year.

C.5.1.9 Dendrosurgery on the Ilex trees. The Contractor shall remove any rotten part, sealing the tree cavity with suitable mastics and create suitable drains for rainwater to prevent a reoccurrence of the phenomena. When needed, anchor together tree’s main branches, to the ground if necessary to guarantee the stability of the trees.

C.5.1.10 The method, frequencies, and dates of grass cutting, hedging, trimming, weeding, seeding, and turf repair shall be part of the Contractor's Grounds Maintenance Plan.

C.5.1.11 The list of Government properties having a lawn and their square meter is listed in Section J, Exhibit D.

C.5.2

CLEANING

C.5.2.1 Leaf removal. The Contractor shall, on a daily basis, remove leaves and pine needles from the properties listed in Section J, Exhibit A.

C.5.2.2 Sweeping of paved surface. The Contract shall, twice a week, sweep manually and/or mechanically all paved surfaces and pebbled paths including, driveway, sidewalks, and parking lots, from the properties listed in Section J, Exhibit A.

C.5.2.3 Cleaning of rainwater drain pits and gutters. The Contractor shall clean rainwater drain pits twice a year during the month of October and February. The Contractor shall clean gutters once a year during the month of November. These services shall include removal of mud and leaves in order to ensure the correct drainage of rainwater and to prevent flooding. Debris shall be transported to the public dump.

The Contractor shall clean gutters, roofs and water drain pits at the residences of Villa Taverna, Villa Pinciana, Val di Sole, Villa Grazioli, and Villa San Sebastiano once a year during the month of November. A separate task order will be issued for Villa Laura and Villa Richardson residences as the frequency of these services may be different.

C.5.3 Removal of Debris The Contractor shall remove foreign material, cuttings, grass, leaves, bark, limbs, dead vegetation, paper, and trash from the maintained areas including walkways, stairways and curbs within or adjacent to the area. The Contractor shall remove all debris and equipment from the work site before the end of each workday. Debris removal shall prevent unsightly accumulation. The Contractor shall promptly remove collected debris to an authorized disposal site. The Contractor is responsible for all expenses incurred in the collection and disposal of debris.

The Contractor shall release the Trash Certificate “Certificato di Rifiuti” to the Government together with the weekly activities report.

C.5.4 Recycled Materials The Contractor shall promote recycled uses for lawn and tree debris in meeting other gardening needs, such as mulch and compost. Approximately 4 cubic meter each time.

C.5.5 Watering C.5.5.1 The Contractor shall water lawns, flowers, shrubs, and trees to provide for moisture penetration to a depth of 7 centimeters. If natural precipitation is sufficient to fulfill this requirement, the Contractor may request the COR's permission to suspend watering to avoid too much water in the soil. In areas watered by automatic sprinkler systems, the Contractor shall monitor their performance, and report any malfunctioning to the COR. If a malfunctioning of the system is report, the Contractor shall, in the meantime, water those areas by other means. The Contractor shall check and test automatic watering system at the beginning of the spring season and replace broken parts. Spare parts and other necessary material will be supplied by the Government.

C.5.5.2 The Contractor shall present the method, frequencies, and dates of watering in a written schedule in the Grounds Maintenance Plan. The schedule shall take into account the kinds of vegetation, local soil conditions, and the seasonal variations in plant moisture requirements.

C.5.6 Fertilizer C.5.6.1 The Contractor shall fertilize and lime the soil to promote proper health, growth, color, and appearance of cultivated vegetation, following proper horticultural practice for the types of vegetation, soil, weather conditions, and seasons of the year.

C.5.6.2 The Contractor shall present the method of application, fertilizer type, frequencies, and dates of fertilizing and liming in the Grounds Maintenance Plan. The fertilizer type shall be approved by the COR.

C.5.6.3 The Contractor shall fertilize the lawn areas a minimum of seven times per year.

C.5.6.4 The Contractor shall fertilize trees, shrubs, bushes, hedges and plants a minimum of twice a year.

C.5.6.5 The Contractor shall perform fertilization, anti-fungal and anti-parasitic treatments of roses, flowers, shrubs, lawns as needed.

C.5.7 Pest and Disease Control C.5.7.1 The Contractor shall maintain a program for controlling pests and plant disease so as to maintain flowers, shrubs, vines, trees and other planted areas in a healthy and vigorous condition.

C.5.7.2 The Contractor shall present a plan for pest and disease control as a part of its Grounds Maintenance Plan. The Contractor shall obtain prior approval of the COR for all pesticides to be used by submitting datasheets of all products.

C.5.7.3 The Contractor shall perform disinfestation activity of the foliage and trunks of all trees in all locations, from 4 to 5 times a year, based on the seasonal weather condition. The treatments shall be carried coordinated with the COR and performed during the evening when the parasites are most active around the trees, and during the month of April, May, September and October.

C.5.7.4 The Contractor shall treat the IIex plants from the Cerambyx cerdo bug. This bug creates on the ilex plant widespread holes throughout the xylem to the inner part of the trunk. The treatment shall consist in localized treatment using a high-pressure lance to spray a Chlorpyrifos solution or a similar product, to be approved in advance by the COR, inside the holes and in the rhytidoma. The aerial parts of the tree shall be treated with the imidacloprid solution.

The Contractor shall treat all other plants with the imidacloprid solution but the Cyprus and the pine trees.

C.5.7.5 The Contractor shall treat the Cyprus trees from Coryneum cardinale disease (fungus). The treatment shall consist intreating the leafy branches with Coppery Oxychloride (ossicloruro di rame), and the scars with a Bordeaux mixture (poltiglia bordolese neutro).

C.5.8 Hazardous and Toxic Substances It is the Contractor's responsibility to ensure the safe handling, application, removal and environmentally sound disposal of all hazardous or potentially hazardous fertilizers, weed killers, and pest control products utilized in this requirement.

C.5.9 ADDITIONAL SERVICES TO VARIOUS LOCATIONS

C.5.9.1 Villa Taverna The Contractor shall support the Embassy gardener in maintaining the indoor plants and flower decorations of the residence to the highest standard possible, including the Grand Staircase plants and flowers. The maintenance shall include the replacement of plants with a frequency of approximately every 20-30 days or when needed.

The Contractor shall maintain the Greenhouse in clean and good condition, including sweeping of paths, keeping adequate supplies of fertilizer, potting soil, seedling trays, and clay pots.

The Contractor shall cultivate vegetable and flowers in the garden of approximately 2,000 sqm and the Greenhouse. Seeds, seedlings and bulbs shall be used for growing those vegetables to be used by the Residence, potting and replanting to assure the continuous production of flowers as ornamental displays inside the Residence. The Contractor shall coordinate with the COR the selection and or replacement of vegetables and flowers to be growth.

The Contractor shall maintain cleaned and in perfect conditions the grass areas located outside of the CMR on Viale Rossini 5, Rome, including the removal of leaves.

The maintenance of the trees located outside the perimeter of the residence are not covered by this contract.

C.5.9.2 Villa Pinciana and Vatican DCR The Contractor shall maintain the outdoor plants at the Residence, watering twice a week, fertilizing once a year, and clean up from dead leaves and other debris as needed. For a list of plants that require this service, see Section J, Exhibit C.

C.5.9.3 Embassy Compound The Contractor shall maintain the Chancery Front Office and Fourth floor corridor indoor plants and flower decorations, including replacement as needed. The maintenance shall include the replacement of plants when needed, and the Orchid plants with a frequency of approximately every 20-30 days. The Contractor shall coordinate with the COR the replacement of these plants and flowers in order to insure that the proper screening procedures are followed. For a list of plants that require this service see Section J, Exhibit C.

The Contractor shall maintain the grass in the Embassy Parking lot area, performing the various activities related to the grass on weekends The Contractor shall maintain cleaned and in perfect conditions the grass areas located outside of the Embassy compound, Via V. Veneto, Via Lucullo, and Via Bissolati sides, including the removal of leaves. The maintenance of the trees located outside the perimeter of the residence is not covered by this contract.

C.5.9.4 USUN Embassy

The Contractor shall maintain the indoor and outdoor plants in the Front Office area, watering twice a week, and fertilizing once a year. For a list of plants that require this service see Section J, Exhibit C.

C.6 Pruning C.6.1 The Contractor shall maintain trees, shrubs, hedges, bushes, vines, ground cover and flowers.

C.6.2 The Contractor shall prepare a written schedule, as part of the Grounds Maintenance Plan, showing the method, frequencies, and dates of pruning, unless otherwise stated in the contract.

C.6.3 The Contractor shall prune all shrubs, vines, bushes, ground cover, and trees to:

· Direct and encourage plant growth in directions desired,

· Remove dead and unsightly growth, and

· Maintain a neat and attractive appearance.

The Contractor shall prune according to the schedule in the Grounds Maintenance Plan to ensure that all heavy pruning is accomplished during the proper season according to best horticultural practice. The Contractor shall prune all hedges and shaped shrubs to maintain proper shape at all times.

Pruning of trees over 5 meters in height (approximately 600 trees) shall be carried out by qualified personnel, and the Contractor shall bear any expenses for scaffolding and/or other means necessary to carry out the work and shall include the load and transportation of the debris to a public dump.

C.6.4 At no additional cost to the Government, the Contractor shall replace any tree, bush or shrub that is killed or rendered unusable for its intended purpose through negligent or irresponsible practices that are attributable to the Contractor.

C.6.5 Pruning Schedule:

· Trees over 3 meters in height: once a year

· Trees under 3 meters in height: once a year

· Shrubs, cypresses, hedges and trees under 5-meters height: 5 to 6 times a year

· Bushes: three times a year

· Vines: 4 to 6 times a year

· Vines at Villa Taverna: once every other week from April thru November

C.6.6 List of Trees that requires pruning – see Section J - Exhibit B

C.7 ORNAMENTAL EMBASSY FOUNTAINS

C.7.1 The Contractor shall maintain ornamental fountains located in the Embassy compound. This service includes periodic scrubbing of surfaces to remove scum and weeds, general checking of fountain spouts, cleaning, and anti-fungal treatment of interior surfaces, empty and refill of water.

C.7.2 Frequency of Tasks:

Weekly Tasks:

· Check anti-algae treatment and carry out adjustments as necessary

· Check filters are clean and replace if necessary

· Vacuum the pool and remove leaves from surface

· Check, clean and descale the point of reagents injection into the delivery circuit

Semi-annual Tasks (May and November):

· Empty the fountains

· Cleaning of bottom and walls

· Checking of systems and electronic devices

· Refilling the fountains and apply the shock treatment to the water

C.7.3 The list of Ornamental Fountains and their systems is included in Section J, Exhibit E.

C.8

TRASH REMOVAL

The Contractor shall load miscellaneous material such as debris, plants containers, shipment crates, small appliances, piece of furniture, and transport them twice a week to the public dump. The Contractor shall obtain the “FORMULARIO RIFIUTI R 3” from the public authority. The volume of service is estimated of 6 cubic meter and 7 quintals of weight each trip.

C.9 Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the Post. The Contractor shall provide these services in addition to the scheduled services required by paragraph C.3 of this contract. The COR shall order these services as needed. This work shall be performed by trained employees of the Contractor and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services with 24-hour advance notice.

C.9.1 The Contractor shall include in its next regular invoice details of the temporary additional services and any materials provided and requested under temporary additional services. The Contractor shall also include a copy of the COR's written confirmation for the temporary additional services.

C.9.2 Skilled Personnel Services. The Contractor shall provide skilled labor services to perform unscheduled tasks not included in the standard services, when requested by the Contracting Office and/or COR, within a 24-hour upon receipt of a written or oral order. The manpower shall be skilled in accordance with the qualifications listed in Section C.1.2.

The Contractor shall guarantee the availability of the skilled labor for a minimum of 8-hour per each task order.

C. 9.3 Supply Additional Plants and Material. The Contractor shall supply plants and or other material when requested by the Contracting Office and/or COR upon receipt of a written or oral order, in accordance with the list of material and prices proposed in Section B. Prices are for the supply and delivery only. The work to replace or plant any additional plant and/or tree shall be calculated using the temporary additional services hourly rates for skilled manpower. A minimum of one year warranty applies to any of the tree supplied.

C.9.4 Load and disposal trash to public dump. The Contractor upon Government request shall load miscellaneous material such as debris, plants containers, shipment crates, small appliances, piece of furniture, from the various residences and locations, and transport to the public dump. The Contractor shall obtain the “FORMULARIO RIFIUTI R 3” from the public authority. The volume of this service is estimated from 6 up to 30 cubic meter, and from 7 to 20 quintals of weight each trip.

C.9.5 Remaking of grass by using ready lawn. The Contractor shall replace upon Government request, either partially or entirely, lawn using ta “ready to install” turf. The work shall include the removal of the old grass; digging and preparation of the soil; checking and verifying the installed watering system; planting of the new grass.

C.9.6 Remaking of grass by using seeds. The Contractor shall seed upon Government request, either partially or entirely, lawn using a selection of seeds. The work shall include the removal of the old grass; digging and preparation of the soil; checking and the installed watering system; seeding the new grass.

C. 9.7 Rental of Cherry-Picker and Excavators. The Contractor shall rent a cherry picker of a 40 yards height, or an excavator of different size (mini or large), to perform unscheduled services, such as the removal of dangerous trees and/or unsafe branches.

C.9.8 Removal of dead trees. The Contractor shall provide the removal of dead trees service. This service shall include, but not limited to, the cutting of the trunk tree; digging and removal of the tree roots; and disposal of the debris. The Contract shall then disinfect and prepare the soil for the planting of new tree and making of the original lawn condition once the new tree is planted. The supply of the new tree is not included in the price for this service.

SECTION D - PACKAGING AND MARKING

· Reserved -

SECTION E - INSPECTION AND ACCEPTANCE

E.1

52.252‑2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

The following Federal Acquisition Regulations are incorporated by reference:

52.204-19

INCORPORATION BY REFERENCE OF REPRESENTATIONS AND

CERTIFICATIONS (DEC 2014)

52.209-9

UPDATES OF INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

52.246-4

INSPECTION OF SERVICES - FIXED-PRICE (AUG 1996)

52.246-6

INSPECTION - TIME-AND-MATERIAL AND LABOR-HOUR (MAY 2001)

E.2

APPLICABILITY OF INSPECTION CLAUSES

FAR clause 52.246-4, Inspection of Services - Fixed-Price, applies to services provided under Standard Services. FAR clause 52.246-6, Inspection-Time-and- Materials and Labor-Hour, applies to services provided under Temporary Additional Services.

E.3 QUALITY ASSURANCE AND Surveillance PLAN (QASP).

This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Services.

Performs all gardening services set forth in the Performance Work Statement (PWS) Section C and Exhibits in Section J

All required services are performed and no more than one (1) customer complaint is received per month.

E.3.1 SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

E.3.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996), if any of the services exceed the standard.

E.3.3

PROCEDURES

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If…