191NLE25Q0023 SOW INL Kingston Open Intel Software.pdf

United States Department of State

Bureau of International Narcotics and Law Enforcement Affairs (INL)

STATEMENT OF WORK (SOW)

INL-Kingston

191NLE25Q0023

INL Kingston Open-Source Intelligence (OSINT) Software

SECTION 1

SOLICITATION CONSIDERATIONS

1.1 SYSTEM FOR AWARD MANAGEMENT

This solicitation requires registration with the System for Award Management (SAM) prior to award, pursuant to FAR 4.1102 and other applicable regulations and guidelines. Information can be found at www.sam.gov.

1.2 TRADE AGREEMENTS ACT (19 U.S.C. 2512(A)) (TAA)

Pursuant to the Trade Agreements Act (19 U.S.C. 2512(a)) (TAA), Federal acquisitions of supplies may be made only from offerors that shall supply products of an eligible country under any of the free trade agreements entered into pursuant to the TAA. An article is considered a product of a country only if it is wholly a product of that country or if it has been, substantially transformed, in that country into a new and different article of commerce with a name, character, or use distinct from that of the original article(s). Note that any item that is a discreet article as it is sold in commerce, regardless of its ultimate function or use, cannot be considered, substantially transformed, and based solely on its integration into IT or other systems.

1.3 UNAUTHORIZED DISCLOSURE

The Contractor and its employees shall exercise the utmost discretion concerning all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract, which has not been made public, except in the necessary performance of their duties or upon written authorization of the Contracting Officer.

All documents and records (including photographs) generated during the performance of work under this contract shall be for the sole use and become the exclusive property of the U.S Government. Furthermore, no article, book, pamphlet, email, recording, broadcast, speech television appearance, film or photograph concerning any aspect of work performed under this contract shall be published or disseminated through any media without the prior written authorization of the Contracting Officer. These obligations do no cease upon the expiration or termination of this contract. The Contractor shall include the substance of this provision in all contracts of employment and in all subcontracts hereunder.

See FAR 3.104 for additional information.

http://www.sam.gov/

SECTION 2 (Instruction to Offerors)

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS/RESPONDENTS

SUBMISSION INFORMATION PERTAINING TO REQUEST FOR QUOTE

2.1 INFORMATION TO CONTRACTOR

Contractors are reminded that information furnished under this Request for Quote (RFQ) may be subject to disclosure under the Freedom of Information Act (FOIA). Therefore, all items that are confidential to business or that contain trade secrets or proprietary or personnel information shall be clearly marked. Marking of items shall not necessarily preclude disclosure when Department of State (DOS) determines disclosure is warranted by FOIA. However, if such items are not marked, all information contained within the submitted documents shall be deemed releasable.

2.2 QUESTIONS CONCERNING SOLICITATION

Offerors are warned against contacting any INL personnel other than the Contracting Officer and Contract Specialist prior to award of the Contract resulting from this RFQ. If such a contact occurs and found to be prejudicial to competing vendors, the vendor making such a contact may be excluded from award consideration.

No information concerning this RFQ shall be provided in response to telephone calls. All such requests shall be submitted in writing to the Contracting Officer and Contract Specialist.

Submit Questions by:

• 9:00 A.M. (local Washington D.C. time) on the following date: 09 December 2024

2.3 NOTICE OF SAM.GOV SYNOPSIS CLOSING DATE AND TIME

All offers shall be submitted to the designated Government Representative via email.

Any communications in reference to this RFQ shall cite the reference section title and page number, and directed to the following individuals:

Name: Mohan N. Krishnakumar

Title: Contracting Officer

E-mail: KrishnakumarM@state.gov

Closing Date and Time:

• 9:00 A.M. (local Washington D.C. time) on the following date: 16 December 2024

2.4 CONTRACTOR RELATIONSHIPS

The Department of State (DOS) encourages the use of subcontractors. In addition, the Department requires that any potential Organization Conflict of Interest be identified in the proposal to ensure proper firewalls established prior to award.

2.5 MULTIPLE PROPOSALS/ALTERNATIVE SOLUTIONS

Contractors shall not submit, nor shall the Government accept or evaluate, multiple proposals offering alternative solutions. Contractors shall not submit, nor shall the Government accept or evaluate, multiple solutions within one proposal.

SENSITIVE BUT UNCLASSIFIED

2.6 PERIOD OF ACCEPTANCE OF OFFERS

Contractors shall agree, if the proposal is accepted within ninety (90) calendar days (unless a greater period is inserted by the contractor) from the date specified in the solicitation for receipt of proposals, to furnish any or all of the requirements upon which prices are proposed at the price set opposite each item, performed and/or delivered at the designated point(s) within the time specified.

Statement of Work (SOW)

Open-Source Intelligence (OSINT) Software Place of Performance: Jamaica Period of Performance: 3 Years

1. Background

The International Narcotics and Law Enforcement Affairs (INL) office at the U.S.

Embassy in Kingston is actively supporting the Jamaica Constabulary Force (JCF) in enhancing their intelligence and cybersecurity capabilities. This assistance aims to improve Jamaica's capacity to counter threats from organized crime, cybercrime, and other public safety challenges. The acquisition of an Open-Source Intelligence (OSINT) Software system is integral to achieving these objectives, providing JCF with advanced tools to gather, analyze, and visualize data from open sources, thereby empowering decision-making and enabling proactive responses to security threats. The selected vendor will provide the software suited for an organization, licenses, training, third part services and additional support services for a period of three (3) years.

2. Purpose and Objectives

The purpose of this SOW is to procure an OSINT software platform that offers reliable, comprehensive data-gathering, link analysis, and visualization capabilities. The platform should integrate various public data sources, support advanced data analytics, and enable operational security for sensitive investigations. The software will be used primarily by JCF’s intelligence units, providing them with the tools to monitor social media, analyze threat patterns, and leverage data from the web for investigative purposes. This system will play a crucial role in INL’s support for intelligence capacity-building within Jamaican law enforcement.

3. Scope of Work

The vendor shall supply, configure, and support an OSINT platform suited for an organization with the following core functionalities:

3.1 Software Capabilities

• Data Collection and Integrations:

o The platform must support data integration from over 50 sources, including but not limited to social media, news websites, public records, technical databases, and online forums.

o The system must allow for both passive (non-attributable) and active data gathering with a secure browsing option for high-risk investigations.

o Ability to integrate custom or restricted data sources is essential, with capacity to add new sources over time as the intelligence landscape evolves.

o Supports integration with various data sources, including social media, public databases, deep web, and dark web resources.

o Allows access to at least 50 external data sources, with customization capabilities to integrate additional internal and external sources.

o Offers both passive and active data reconnaissance tools, supporting privacy and operational security for analysts during data collection.

• Link Analysis and Visualization:

o Advanced graphical tools must support relationship mapping and pattern recognition across large datasets (up to 1 million data points per analysis session).

o Visualization features must enable intuitive data presentation, including clustering, color-coding, annotation, and network graphs to help analysts identify connections between entities and groups.

o Capability for exporting graphical outputs in multiple formats (PDF, PNG, etc.) for inclusion in intelligence reports.

o Capable of handling large datasets, enabling users to view up to 1 million data points on an interactive graph.

o Provides customizable link analysis features for mapping relationships between entities and identifying hidden connections or patterns.

o Offers tools to tag, categorize, and organize data points for easier retrieval, with support for color-coding, annotation, and clustering.

o Data link analysis and visualization tool to uncover hidden connections and patterns in large-scale investigations o It should have clear data lineage for cross-referencing and reporting o Be able to analyze all data points in one place.

o Automate repetitive steps o AI-driven capabilities to analyze massive data volumes and conduct sentiment analysis

• Threat Intelligence and Entity Verification:

o The software must include verification tools for entities, such as email address validation, IP address resolution, and metadata extraction, helping investigators confirm the identity of individuals and organizations.

o Features to monitor dark web sites, online marketplaces, and other covert forums are essential to identify threats and assess risks associated with cybercrime and organized crime.

o Equipped with entity verification tools (e.g., email and phone number verification), as well as capabilities to detect metadata and hidden information within documents or images.

o Provides cyber threat intelligence features, such as IP analysis, vulnerability assessments, and tracking of open and closed online communities.

o Includes options for monitoring specific online sources in real time for alerts on critical developments or emerging threats.

3.2 Data Security and Privacy Features

• User Anonymity:

o The software must provide options for secure, anonymized browsing during data collection, protecting the identity of JCF officers conducting high-risk investigations.

o Role-based access controls to ensure only authorized personnel access sensitive data.

o Includes operational security (OPSEC) tools, such as VPN support, sandbox environments, and digital archive services to safeguard sensitive research activities.

• Compliance and Data Security:

o The platform must comply with data privacy standards, including GDPR, with encryption protocols for data storage and secure deletion features for sensitive information.

o Access logs and activity monitoring to ensure accountability in data usage, with customizable reports on system access and data interactions.

3.3 Reporting and Dashboard Functionality

• Dashboard Configuration:

o A customizable dashboard for easy management of investigations, task prioritization, and real-time updates on high-profile cases.

o Automated reporting functionality, with options to generate and export analytical summaries in multiple formats (e.g., Excel, PDF).

o Provides audit trails and activity logs to monitor analysis activities and ensure accountability.

o Real time social media monitoring

• Performance Tracking and Metrics:

o Tools for tracking investigation metrics such as the number of threats detected, verified entities, and data sources used per investigation.

o Customizable performance reports for leadership to evaluate intelligence gathering outcomes and adjust strategies.

4. Deliverables

• Software Installation: Complete system installation, including secure access configuration and setup of essential data integrations.

• Training and Support:

o Onsite training sessions for 10 participants for three days on system core functionalities, data integration, link analysis, data security protocols, and threat intelligence applications and visualization capabilities.

o Comprehensive documentation, including user manuals and setup guides.

o A three-year support contract providing 24/7 technical assistance, regular software updates, and ongoing access to system training.

o Provide integration consulting, onboarding, and deployment support.

• Project Documentation:

o Regular reports detailing data collection, software usage, and operational outcomes, ensuring that the system’s value to intelligence operations is continuously monitored.

5. Period of Performance

Start Date: Within 30 days of contract award Duration: Three years, with the possibility of renewal based on performance and JCF’s ongoing intelligence needs.

6. Place of Performance

The primary location is the JCF intelligence office in Kingston, with remote access for authorized users if required.

7. Government Furnished Equipment and Resources

INL will provide network and IT infrastructure for the software’s installation and data management.

Specification for Open-Source Intelligence (OSINT) Software (Attached Separately)

United States Department of State