191NLE24Q0116 MSS Police Equipment Training.pdf

United States Department of State

Bureau of International Narcotics and Law Enforcement Affairs (INL)

STATEMENT OF OBJECTIVE (SOW)

INL-Haiti

191NLE24Q0116

INL Haiti MSS Police Equipment Training

SENSITIVE BUT UNCLASSIFIED

SECTION 1- THE SCHEDULE

RFQ NUMBER [191NLE24Q0116]

STATEMENT OF WORK

1. GENERAL

The purpose of this purchase order is to launch an open competition and receive bids from multiple vendors to contract a third-party company to provide equipment training and certification for INL procured equipment for the MSS mission. This contract will fund training on equipment procured for the MSS mission within a 12-month period of the contract award date, including, but not limited to training for vehicles, drones, night vision googles, and radios.

2. DESCRIPTION

The Bureau of International Narcotics and Law Enforcement Affairs (INL) is committed to providing equipment assistance to the MSS mission which aims to bring security to Haiti. On June 23, 2024, the first MSS force of approximately 200 Kenyan police officers arrived in Port-au- Prince to begin joint counter gang operations with the Haitian National Police.

In December 2023 and June 2024, Congressional holds on $109 million in security and police assistance to Haiti were released and INL began the equipment procurement process for the MSS mission. INL/WHP is procuring vehicles, drones, night vision goggles, and radios for the MSS mission, which all require training for the beneficiary to be used. The first contingents of Kenyans and Jamaicans supporting the MSS mission will need to receive required training in order to use INL procured equipment. INL/WHP seeks to hire a third-party company to provide the required training and certification for the MSS mission.

3. SCOPE OF WORK

The intent of the MSS Equipment Training and Certification is to provide law enforcement based and specialized equipment training for security forces supporting the MSS mission in Haiti. The security forces receiving training are contingents of law enforcement including, but not limited to officers from Kenya and Jamaica. The training shall be designed to enhance the respective units’ abilities to utilize MSS mission equipment in an effective manner during anti-gang operations.

Training will include training for vehicle, drone, night vision goggles, and radio use and other assorted needs.

The intent of this contract is for the Contractor to meet all of the requirements necessary to conduct equipment training and certification as outlined in this statement of work (SOW), including but not limited to development of appropriate curriculum, provision of qualified trainers and staff, provision of appropriate training equipment identified by INL, and provision of all logistical and administrative support prior to, during, and after the training. The Contractor will deploy a training team with an appropriate number of trainers for the allotted time needed. INL will provide the Contractor appropriate information on Haitian laws, procedures, and security force organizations to provide a basis of support for the Contractor’s curriculum development and instruction orientation efforts.

A. PLACE OF PERFORMANCE

Equipment training will be presented at MSS or HNP facilities.

B. GENERAL

• INL intends to award a firm-fixed price to the successful offerors pursuant to this RFQ.

• INL is not liable for any costs incurred by an offeror in submitting a proposal in response to this RFQ.

C. PERIOD OF PERFORMANCE

The period of performance will be one year from date of award. No option to extend.

D. WORK PLAN

The Contractor will develop a work plan in consultation with and approved by the COR, in which the contractor will develop the curriculum and conduct training of MSS security forces in the topics outlined in this SOW. Curriculum should be aligned with the reality of situations, laws, and experiences specific to Haiti and incorporating internationally accepted standards. All curriculum, course schedules, work plans, course materials, and other materials related to training must be submitted to INL for approval no later than 12 business days prior to the deployment of the training team.

The Contractor in coordination with the COR will determine the individual MSS personnel that will assist the training sessions and receive the appropriate certifications needed to train additional MSS on equipment use. MSS trainers will learn instruction techniques that will prepare them to independently teach equipment training in accordance with those standards set out by the Contractor and approved by INL, ensuring sustainability of the program. The Contractor shall gradually shift training responsibility to MSS trainers, as appropriate.

E. COURSE CONTENT

1. Train the Trainer Workshop

2. General Equipment Training

The contractor shall define its training plan in their proposal to meet the objectives of this statement of work.

In the future, INL may elect to have the Contractor offer additional courses based on identified deficiencies throughout the course of training. Requirements for any such courses will be defined through an amended SOW prepared by INL and subsequently modify the contract.

The Contractor shall propose a Project Manager who will also function as the Lead Trainer, to coordinate with the Contracting Officer’s Representative (COR), INL program office, and U.S.

Embassy Port-au-Prince.

All spoken/orally presented training will be in English and the Contractor is responsible for providing qualified interpreters for simultaneous interpretation into French/Haitian Creole as needed. The Contractor is responsible for translating all written material into French/Haitian Creole prior to the commencement of classes. The Contractor will produce all printed materials and curriculum which shall be approved by the COR two weeks prior to course training.

F. COURSES REQUESTED

1. TRAIN THE TRAINER WORKSHOP

The Contractor’s experts will be responsible for the achievement of the following outcomes listed below focusing on instructional techniques and developing a high level of knowledge in equipment training for designated MSS equipment trainers. The MSS equipment trainers will be selected by INL in consultation with Embassy Port-au-Prince and the MSS IWG.

The Contractor shall teach, demonstrate, and provide guidelines for effective delivery of training courses including;

• Understanding individual learning styles;

• Understanding the principles of adult learning;

• Being able to create a tailored training program;

• Knowing how to choose the right style for a particular group;

• Understanding the qualities of a successful trainer;

• Knowing how to assess an audience;

• Knowing the importance of training goals;

• Understanding the importance of a training needs analysis;

• Developing lesson plans;

• Developing training aids;

• Delivering transformational training;

• Performing training assessments;

• Giving and receiving constructive feedback; and

• Designing beneficial practical exercises.

Deliverables:

• Marked improvement in knowledge, skills, and abilities measured by a pre- and post-test and trainer observation.

• Provide guidelines and assist in the development of standards for the development of the training noted above.

• Develop and stage a Train-the-Trainer Workshop that provides the participants with the skills, knowledge, and abilities needed to design and present successful equipment training courses.

2. SPECIALIZED EQUIPMENT TRAININGS

The Contractor’s experts will be responsible for the achievement of the following outcomes listed below focusing on instructional techniques and developing a high level of knowledge in equipment training for designated MSS equipment trainers. The MSS equipment trainers will be selected by INL in consultation with Embassy Port-au-Prince and MSS IWG.

The Contractor shall teach, demonstrate, and provide guidelines for effective delivery of training courses including;

• Understanding on how to utilize and drive specialized vehicles procured for MSS operations;

• Understand how to utilize and maintain night vision devices for MSS operations;

• Understand how to utilize, program, and maintain, radio and communication equipment procured for MSS operations;

• Understand how to utilize and maintain drone equipment procured for MSS operations;

• Understand how to utilize and maintain other essential equipment that may be procured for MSS operations.

Deliverables:

• Marked improvement in knowledge, skills, and abilities measured by a pre- and post-test and trainer observation.

• Provide guidelines and assist in the development of standards for the development of the training noted above.

• Earn certification to train additional personnel on equipment use.

G. REQUIRED REPORTS/DELIVERABLES

Within ten (10) business days of the completion of each course, the Contractor will provide to the COR a written report/evaluation of the training providing an overview of the following areas using the template to be provided after contract award:

• Names of students enrolled in the course;

• Names of students completing the course;

• Names of students not completing the course and a reason for each student’s failure to complete the course (not meeting the 90% attendance rule, behavioral issues, etc.);

• Pre- and post-test scores;

• Block by block of instruction outline of course as planned and any deviations from planned course material;

• Logistical or coordination problems/issues and suggested solutions to issues noted;

• Legal or existing agency policy that conflicts with best practices;

• Instructor’s assessment of willingness or opposition to implement the material as presented;

• Conflicts between instructional material (as presented) and existing policies/practices used by the organization/students;

• Suggested modifications to existing practices or new policies that should be developed to support internationally accepted best practices, internationally accepted standards, or human rights requirements;

• Suggested equipment or additional specific training necessary to support the continued development of the unit’s capabilities;

• Summary of student critiques of the course, instructors and materials; and

• Attach the curriculum delivered.

The Lead Trainer (who serves as the Project Manager) shall make all project-related decisions in consultation with Contractor headquarters and the COR. The deliverables required to accomplish the goals and objectives of the project are outlined above.

The Embassy will vet all course participants as required by applicable U.S. law. The Contractor must abide by and ensure the full enforcement of Leahy Amendment vetting and restrictions on course participants. No foreign MSS personnel may participate in any Contractor-provided course or portion of any course, which have not been fully vetted and otherwise cleared for participation, with absolutely no exceptions. The Contractor will be required to have each trainee sign a form certifying his or her lack of involvement in narcotics trafficking at the beginning of each course.

The contractor will be required to conduct periodic photographic verification/identification of training participants to ensure all trainees are the same as those submitted for vetting, with the first verification occurring at the beginning of each course.

Finally, a final report shall be submitted to the COR within twenty (20) business days of the conclusion of the training deployment. The report shall include highlights, problems encountered, lessons learned, and detailed information demonstrating the major impact of the program during the entire reporting period; such as success stories, digital photos, quotes, and facts from the conducted trainings. The major impact of the training should be determined by observations and interviews and validated by U.S. Embassy personnel. The final report should also provide any recommended follow-up activities for U.S. Embassy personnel to consider.

H. EQUIPMENT FOR TRAINING AND PARTICIPANTS

MSS mission will provide equipment for training. The Contractor is responsible for bringing paper training materials such as manuals, evaluations, etc.

I. MONITORING AND EVALUATION AND IMPACT ASSESSMENT

Instructors will test students at the end of each course to determine retention of material and will grade and turn over the completed tests to the COR and INL Director. At the end of each course, instructors shall provide students with an opportunity to give a written anonymous evaluation of the course and course instructors which will also be provided to the COR and INL Director prior to departure.

The Contractor shall maintain open, timely, and effective communications with the COR, INL program office, and Embassy Port-au-Prince, resulting in a relationship that proactively addresses potential problems with flexible, workable solutions.

All training events shall be documented with a digital camera (still photos) by the contractor.

Photos and videos shall be provided to the COR in the final report.

4. STAFFING

In addition to deploying equipment trainers, the Contractor will assign one person as the Lead Trainer and Project Manager. The Contractor shall provide the résumé and three (3) written professional police references.

A. SECURITY

All work will be unclassified and security clearances are not required.

B. RELATIONSHIPS

The Contractor shall be responsible for project assessment, curriculum development, implementation, and evaluation. The Lead Trainer (who also serves as the Project Manager) and trainers assigned to the project shall receive clarifications and contract guidance through the COR who will be named upon contract award.

The COR will work closely with the Contractor to assess, develop, design, implement, and evaluate the training project. The Lead Trainer/Project Manager and trainers shall receive programmatic guidance from INL/AME’s program office, the INL Director in Port-au-Prince, and the INL Senior Police Advisors in Port-au-Prince.

C. DESCRIPTION

The Contractor shall recruit and submit for approval the trainers as set forth below. In addition, if the Contractor replaces any trainers or staff during any period of this contract, the Contractor must recruit and submit to the COR for a no objection, replacement candidates who meet all the same qualifications as outlined in this SOW.

D. RECRUITMENT OF TRAINERS

The Contractor shall be responsible for recruitment of qualified candidates that meet or exceed the minimum qualifications set out below in the “Responsibilities/Qualifications” section. The technical proposal of the Contractor shall include its recruitment and selection process for all staff under this task order, as well as the number of trainers it deems necessary to implement the project.

INL reserves the right to review recruitment materials and outreach efforts.

E. SELECTION OF TRAINERS

After notification of award by the Contracting Officer (CO), the Contractor shall immediately confirm receipt and indicate that it is beginning the selection process for appropriate candidates based on the position description provided in this Request for Quote.

The Contractor shall submit to the COR the appropriate candidate résumés and references no later than thirty (30) calendar days prior to the date of proposed deployment. The review process for trainers will occur within five (5) working days of receipt of the résumé(s). A standard template for résumés (see Appendix A: “Standard Résumé Template”) shall be completed by trainer candidates and reviewed by the Contractor prior to submission to the COR. The Contractor must submit at least two resumes of qualified candidates for each position to fill under this contract, even for replacement candidates. If deemed necessary by the COR, the Contractor shall submit supporting documentation sufficient to allow INL to conclude that the candidate possesses the qualifications, experience, suitability and training required by this Statement of Work for the position for which he/she is a candidate. The Contractor shall inform the COR at the time of submission of the résumés and references whether a candidate was previously dismissed for cause on a prior INL contract, or terminated his/her position prior to the completion of any INL contract.

Following INL approval of qualified candidates(s), the Contractor may begin pre-screening activities.

If the Contractor feels that the COR has unjustly disqualified a technically compliant candidate, they may submit the resume for final review and approval to the Contracting Officer.

Pre-screening and Contractor Administrative Duties

The Contractor shall be responsible for pre-screening qualified personnel. Candidates with prior experience overseas are desirable. Candidates must be recruited for specific positions and must have the skill sets required of the position as outlined below. Candidates should possess the ability to live, work, and communicate with host country nationals for extended periods of time under austere conditions. Prior to submitting a candidate, the Contractor is responsible for conducting a pre-screening of the candidate, which shall include, but not be limited to the following

a. Requisite Experience and skill sets;

b. Adverse Personal Behavior and/or Disciplinary Matters.

The Contractor shall institute a code of behavior and clearly state its expectations to all contract personnel. The Contractor shall follow up promptly on any adverse personal behavior or disciplinary matters and will communicate regularly and promptly with State Department program officers and the Contracting Officer regarding discipline and other incidents, including health-related matters that affect the performance of the contract.

The Contractor shall be responsible for securing the necessary visas, passports, and immunizations (as per CDC recommendations) for its personnel. The Contractor shall determine and conduct all required administrative activities for the trainers.

5. RESPONSIBILITIES/QUALIFICATIONS:

A. KEY PERSONNEL (PROJECT MANAGER/LEAD TRAINER)

The responsibilities of the Project Manager/Lead Trainer involve coordinating the administration of the MSS equipment training, ensuring that each third-party trainer can train designated MSS trainers to utilize equipment for operations.

The Project Manager will ensure compliance with all contract requirements, working in close coordination with INL and Embassy PaP, especially in interactions involving planning and other managerial issues.

In addition, the Project Manager will determine the feasibility and effectiveness of proposed courses in the Haitian context and identify the resources required to implement these courses. The Project Manager should understand how to operate in foreign environments with legal systems different from that of the United States, and be able to advise on how to implement new policies and practices. The Project Manager should coordinate with U.S. Embassy Port-au-Prince on clarification on legal issues that are specific to Haiti.

The Lead Trainer/Project Manager will meet the following minimum requirements:

• Minimum fifteen (15) years active duty policing experience, including demonstrated supervisory or management experience in multiple threat situations;

• Minimum five (5) years’ experience with international training programs including coordinating, assessing, conducting, and managing successful training in an international setting, preferably in North Africa or the Middle East;

• Holds a police instructor certification/license from a recognized police training institution;

• Demonstrated experience coordinating and conducting successful training using simultaneous interpretation;

• No negative prior experience working with INL, and never removed from any USG mission or civilian policing activity; excellent interpersonal and written and oral communication skills; proficient in Microsoft Word, PowerPoint, and Excel; speaks, reads, and writes in fluent English.

• Has the necessary certifications for the type of equipment procured.

Preferred Qualifications for the Lead Trainer/Project Manager

• Fluent in French and/or Haitian Creole (desired but not required).

B. NON-KEY PERSONNEL

The third-party trainers are responsible for instructing MSS trainers with varied levels of rank, expertise and policing experience in equipment use, including but not limited to drones, vehicles, night vision goggles, and radio/communications. Experience will also include instructing in a classroom and practical setting on the knowledge, techniques, skills, and procedures necessary to execute the duties of MSS trainers as they relate to the skills previously identified in this paragraph.

Each Third-Party Trainer will meet the following minimum requirements:

• Minimum eight (8) years active duty policing experience;

• Minimum three (3) years’ experience with international training programs including coordinating, assessing, and conducting successful training in an international setting;

• Holds a police instructor certification/license from a recognized police training institution;

• Demonstrated experience coordinating and conducting successful training using simultaneous interpretation;

• No negative prior experience working with INL, and never removed from any USG mission or civilian policing activity;

• Excellent interpersonal and written and oral communication skills;

• Speaks, reads, and writes in fluent English.

• Has the necessary certifications for the type of equipment procured.

Preferred Qualifications for Third-Party Trainers

• Fluent in French and/or Haitian Creole (desired but not required).

6. TIMETABLE / FREQUENCY

The Contractor’s proposal shall establish a tentative course schedule that is both realistic and timely, and meets the operational requirements of the MSS, HNP, and INL. The actual course schedule will be determined in consultation with the COR, Embassy Port-au-Prince, and MSS mission.

The Contractor cannot schedule training during local holidays or weekends. SEE APPENDIX C contains the U.S. Embassy Port-au-Prince list of holidays in 2024, and can be used for the purposes of proposal development.

7. RESPONSIBILITY OF U.S. EMBASSY PORT-AU-PRINCE AND THE MSS

MISSION

MSS Mission leadership will provide training participants and coordinate with Embassy Port-au- Prince and the HNP to make arrangements for the necessary training facilities; the Contractor will not be responsible for this. The training location will be coordinated by an agreement between the MSS, HNP, and INL Port-au-Prince.

8. LIFE AND MISSION SUPPORT (LMS)

The Contractor will provide ground transportation to/from the airport and to/from the hotel to the worksite, provide simultaneous interpreters as needed, translation equipment as needed, computers and presentation equipment as needed, such as laptop computer; LCD data display (projector);

speakers for laptop; white board; white board markers; flip chart; flip chart paper; permanent magic markers; student note taking materials.

The Contractor shall be responsible for providing per diem (e.g. lodging, meals, and incidental expenses) to the third-party trainers while in country. These expenses are cost reimbursable under the task order. INL will only reimburse lodging at the actual cost incurred, which must be at or below U.S. government approved rates.

SECTION 2

RFQ NUMBER [191NLE24Q0116]

EVALUATION FACTORS AND METHODOLOGY

The Technical Evaluation Factors (i.e., non-Cost/Price) will be evaluated using an adjectival (Outstanding, Acceptable, Unacceptable) rating scheme. The basis of award will be Best Value using Tradeoffs, price and non-price factors considered. The factors are in descending order of importance:

1. Plan of Action

2. Past Performance

3. Staffing

4. Price

The following evaluation factors apply to this procurement and will be used to evaluate the offer.

(Factors are listed in descending order of importance; sub factors are of equal value.)

I. Plan of Action and Statement of Understanding

1. Background and Objectives

2. Methods and Techniques

3. Performance and Acceptability

4. Mitigating Risk

5. Logistical Considerations

II. Past Performance

III. Staffing

1. Staffing Plan

2. Personnel

1. Technical Evaluation Factor 1: Plan of Action and Statement of Understanding

The Contractor shall submit a clear and complete proposed plan of action for performance of the required work (including critical review of the statement of work mission objectives). The plan of action shall be comprehensive, implementable, and creative in meeting the requirements of the scope of work. The plan must include description of its approach for achieving the Department’s objectives through the following:

(1) a discussion of the background, objectives, and work requirements included in the Statement of Work;

(2) a discussion of proposed methods and techniques for completing each task;

(3) a discussion which supports “how” each task will be evaluated for full performance and acceptability of work from the contractor’s viewpoint;

(4) a discussion on anticipated difficulties and problem areas, along with a mitigation plan; and

(5) A discussion on the logistical considerations associated with this task order to include the ability to do business with the host government within 30 days of contract award.

Proof is required in order to be selected for task order award.

Evaluation Criteria:

The Plan of Action and Statement of Understanding will be evaluated for its quality and evidence of the extent to which the contractor’s solution will achieve the Department’s objectives. The evaluation criteria include:

• The Contractor’s ability to do business with the host government within 30 days of contract award. Proof is required in order to be selected for task order award.

• An assessment of the Contractor’s understanding of the work, including creativity and thoroughness shown in understanding the objectives of the Statement of Work and its specific tasks.

• The extent to which the Contractor’s approach outlines a comprehensive plan in relation to the Statement of Work and demonstrates the Contractor’s complete understanding of the work required under the contract.

• The extent to which the Contractor’s approach demonstrates an ability to prepare requested deliverables in accordance with the Department’s request.

The Government will use the following adjectival ratings to evaluate the “Plan of Action and Statement of Understanding” Factor:

Evaluation Factor 1:

Plan of Action and Statement of Understanding

Rating Description Outstanding Demonstrates excellent understanding of requirements;

recognizes critical program elements and challenges; offers industry best practices and proactive and innovative solutions;

significantly exceeds performance/capability standards; shows exceptional technical expertise/strengths that will significantly benefit the Government; has no deficiencies and weaknesses, if any, are minor weaknesses. Demonstrated exceptional understanding of multiple threats, tactical situations in a foreign environment in support of a US, UN, or NATO mission.

Acceptable Demonstrates understanding of requirements; meets performance/capability standards; may have strengths; have no significant weaknesses and no deficiencies. Demonstrated good understanding of multiple threats, tactical situations in a foreign environment in support of a US, UN, or NATO mission.

Unacceptable Demonstrates a lack of understanding of requirements; fails to meet performance/capability standards; has a major weakness or deficiencies, which cannot be corrected without major changes to the quote. No demonstration of understanding multiple threat, tactical situations in a foreign environment because they’ve only performed training in a domestic environment.

2. Technical Evaluation Factor 2: Past Performance

The Contractor shall substantiate that it has recent (within the last 36 months) experience in performing the required work and demonstrate how it is past and present experience validates that it will provide expected performance and customer satisfaction. The Contractor shall provide a minimum of two (2) and a maximum of three (3) Past Performance Contract Profiles (refer to Appendix B - Past Performance Contract Profile) that are directly relevant to the required effort and are of similar size (dollar value), scope (substantially similar services) and complexity (degree of difficulty). A minimum of one (1) of the past performance profiles shall be for services performed by the prime contractor. The Contractor shall only cite experiences that have occurred for Federal government customers within the past 36 months prior to the issuance of this solicitation. The Contractor shall provide the required information using the Past Performance Contract Profile template provided in Appendix B.

The Contractor’s past performance evaluation will also examine how the Contractor’s past and present experience/performance validates expected performance and customer satisfaction based on the information provided by the Contractor’s references and other government sources. The past performance evaluation will examine the Contractor’s Past Performance Contract Profiles and the Contractor’s actual experiences/performance in work of similar size, scope, and complexity of efforts and actual results achieved during performance.

The Government may consider all information available on the Contractor’s experience and past performance. This will include information that is in addition to that which is provided by the contractor (i.e., Past Performance Retrieval System). The Government reserves the right to interview the clients identified by the Contractor and may interview other clients of whom the Government is aware.

The Government may share a copy of the Past Performance Profile with the referenced customer to validate the contractor’s report. To facilitate the evaluation of past performance, the Contractor shall ensure the accuracy of the information furnished on references (names, addresses, and phone numbers). Failure to provide accurate or complete reference information will have a negative impact on the evaluation of the contractor’s quote and may render it unacceptable.

The Government will use the following adjectival ratings to evaluate the Past Performance factor.

Evaluation Factor 2:

Past Performance

Rating Description Confidence Contractor provides at least 2 Past Performance Contract Profiles that are directly relevant to the required work and clearly cover the majority of the required work and performed within the last 36 months. Additionally, based on the contractor’s past experience and customer past performance evaluations, little and/or no doubt exists that the contractor will successfully perform the required effort.

Unknown Confidence The Offeror has no relevant performance record. A review was unable to identify any relevant past performance information (see

FAR 15.305). This is a neutral rating. It does not hinder nor help the Offeror. An Offeror with less than three relevant past performance profiles may be rated as unknown confidence if the client profiles provided do not demonstrate confidence.

No Confidence The Offeror either does to have the minimum of 2 relevant Contract profiles and/or the Offeror’s past performance record provides extreme doubt that the Offeror will successfully provide a product that meets our requirement.

3. Technical Evaluation Factor 3: Staffing and Key Personnel

The Contractor shall provide personnel that have the right skill sets to successfully perform the tasks, subtasks, and activities identified in the Statement of Work. The Contractor shall provide a Staffing Plan that describes “how” the contractor will staff the project, including labor categories and number of resources under each labor category. The Contractor shall submit résumés for key personnel. The résumé shall include name, education, certification(s), current security clearance level, technical skills, relevant training received within the past two (2) years, and current and relevant professional experience. The Contractor shall describe the roles and responsibilities for the key personnel proposed. The Contractor shall also provide a recent signed employment agreement/contingent hire agreement for individuals whose résumés are presented and who are not currently employed by the Contractor or one of its subcontractors. The contingent agreement shall specify position and negotiated salary range.

Evaluation Criteria:

The Contractor will be evaluated on its:

(1) Staffing Plan, which shall include proof of the contractors’ demonstrated ability to hire and maintain qualified staff, handle personnel issues, assemble high quality staff to fill immediate requirements, and provide staff with all the necessary support and oversight. It will also include a recruitment and selection process for all staff under this contract, as well as the number of trainers it deems necessary to implement the project.

(2) Personnel, by determining the capacity of key personnel (Lead Trainer or Project Manager) and non-key personnel (trainers) to perform the required support services. The Contractor will also be evaluated on “how” it integrates the roles and responsibilities of key and non-key personnel.

The criteria for evaluation include:

• Degree to which proposed key personnel are deemed highly qualified

• Degree to which proposed key personnel have verifiable relevant experience of three (3) or more years in a project management office

• Extent to which proposed non-key personnel possess demonstrated experience in work similar in size, scope and complexity as that of the required effort

• Extent to which résumés of non-key personnel demonstrate education, professional experience and certification(s) appropriate for the positions proposed

• Extent to which the Staffing Plan provides a well-structured and efficient organization with appropriate type and quality of skill sets

• Level of confidence that the contractor has the key and non-key personnel resources to successfully perform the required effort

The Government will use the following adjectival ratings to evaluate the “Organization Experience” Factor:

Evaluation Factor 3:

Staffing Proposal and Experience

Rating Description Outstanding Proposed key personnel are highly qualified and all non-key personnel meet the evaluation criteria. Key personnel have a combination of education, supervisory/management experience in law enforcement multiple threat units, and have verifiable relevant experience of eight (8) or more years in multiple threat response training. All proposed non-key personnel possess demonstrated experience in work similar in size, scope, and complexity as that of the required effort and demonstrate education, professional experience, and certification(s) appropriate for the positions proposed. The staffing plan provides a well-structured and efficient organization with appropriate type and quality of skill. Offeror meet or exceed the evaluation criteria in a way beneficial to the Government and demonstrates an approach to this Factor that is superior and beneficial. Proposal offers significant strengths and few if any minor weaknesses. Proposed key personnel have been involved in multiple threat situation training in foreign environments supporting US, UN, or NATO missions.

Acceptable Proposed key personnel are highly qualified (with a combination of education, supervisory/management experience in law enforcement multiple threat units) and have a history of verifiable experience working in multiple threat training for a period of no less than two (2) years. Most proposed non-key personnel have been involved in multiple threat training in foreign environments supporting UN missions or US, possess relevant experience, and demonstrate education, professional experience, and certification(s) appropriate for the positions proposed. The Staffing Plan provides an adequate staffing organization. May have strengths and weaknesses, if any, are correctable.

Unacceptable The majority of proposed key and/or non-key personnel do not meet the criteria for “Marginal” and résumés demonstrate inappropriate or inapplicable qualifications for the positions proposed. The majority of key personnel have not been involved in multiple threat situation training in foreign environments supporting UN, NATO missions, or US. Based on the contractor’s proposed key personnel and non-key personnel, substantial or extreme doubt exists that the contractor will successfully perform the required effort; the Staffing Plan provides no indication of a staffing organization.

4. Price Evaluation Factor 4:

Since this is FAR part 8 competitions all GSA Schedule prices are pre-determined fair and reasonable. However, in accordance with 8.405 -2 (d) the Government may conduct a price reasonableness evaluation to determine the reasonableness of each Offeror’s overall proposed price. The Government will evaluate the level of effort and the mix of labor proposed to perform in accordance with the statement of work, and for determining that the total price is reasonable.

In addition, the Government reserves the right to request a price reduction at any time before placing an order. All other factors, when combined are significantly more important than price.

See attachment Pricing Matrix, as all offerors shall submit pricing in accordance with (IAW) the excel attachment pricing matrix. Failure to submit quote IAW pricing matrix, offerors will be deemed unresponsive to the RFQ

SECTION 3

APPENDIX A

RESUME FORMAT TEMPLATE

I. COVER SHEET

A. Application Date: (MMDDYYYY) Position:

(All acronyms must be spelled out or candidate will be disapproved) First Name:

Last Name:

Contractor:

B. Contractor review verification:

Submittal of this bio by the contractor indicates the contractor has reviewed the bio and the candidate meets the minimum qualifications for the labor category.

Reviewer #1: Name: Date of Review: (MMDDYYYY) Approved: Disapproved: Insufficient Data:

Comments:

Reviewer #2 Name: Date of Review: (MMDDYYYY) Approved: Disapproved: Insufficient Data:

Comments:

C. Previous INL Mission Experience: (Yes/No) (Provide Mission and Dates) (List all Labor Categories and dates of approval the above individual has been approved for in the past.)

D. Minimum qualifications needed for the position applying for. (Be sure to conform to the requirements set forth the SOW.)

II. CANDIDATE QUALIFATIONS AND EXPERIENCE

(Copy and paste additional tables as needed) (Candidates shall complete this portion)

A. Employment:

Company Name & Position Held:

Dates of Employment: From-To Duration of Employment: Years/Months Date: (MMDDYYYY) Brief description supporting labor category applying for:

Bullet points describing position, responsibilities, and role

Company Name & Position Held:

Dates of Employment: From-To Duration of Employment: Years/Months Date: (MMDDYYYY) Brief description supporting labor category applying for:

Bullet points describing position, responsibilities, and role

B. Education/Training Certifications:

(Name of school/ Type of Training/ Agency Name/ Location/ MMDDYYYY / Duration of Training)

C. Instructing Certification (if applicable):

(List only specific Instructor Certifications to the positions applying for)

D. Military Service Record or Law Enforcement Experience (brief summary):

E. Other (list awards, public speeches, relevant published material):

F. Languages and fluency/level:

III. CANDIDATE PERSONAL INFORMATION

Last Name: First Name: Middle Name:

Social Security Number: (Last 4 digits only) Citizenship: U.S.A Date of Birth: (MMDDYYYY) Place of Birth:

Current Home Address:

Street:

City:

State: ZIP:

Contact Phone: (NPA-NXX-XXXX) E-mail:

U.S. Tourist Passport Number: Issuing Office:

Date of Expiration: (MMDDYYYY) The advisor grants permission for his/her resume to be submitted:

Signature of advisor

APPENDIX B

PAST PERFORMANCE PROFILE

Please provide three (3) Client References Please also provide three Past Performance Profiles as a Prime or Subcontractor for similar work.

Reference 1:

Name:

Agency:

Number E-mail:

Reference 2:

Name:

Agency:

Number E-mail:

Reference 3:

Name:

Agency:

Number E-mail

PAST PERFORMANCE PROFILE

The Offeror(s) shall provide client references capable of documenting the Offerors’ performance on similar contracts – similar to the complexity and scope of services of this procurement. The Offeror(s) shall submit three (3) references, which shall consist of present or past clients within the last thirty-six (36) months.

The Offeror(s) shall provide the following information for each client reference:

1. Contract title.

2. Contract number.

3. Total contract value.

4. Contract start date, end date, and any options exercised.

5. Contracting Officer’s name, address, and telephone number.

6. Program Manager’s name, address, and telephone number.

7. A brief description of the attributes of the contract demonstrating the degree of relevance of the scope of work in this acquisition.

8. Percent and type of work performed by subcontractors.

9. Information on problems encountered on the contracts and subcontracts and the corrective actions taken to resolve those problems

APPENDIX C

(a) The Department of State observes the following days as holidays:

January 17 (Monday) Martin Luther King Jr. Day U.S.

February 21 (Monday) President’s Day U.S.

March 1 (Tuesday) Carnival Local March 2 (Wednesday) Carnival (Ash Wednesday) – TBC Local April 15 (Friday) Good Friday Local May 18 (Wednesday) Flag Day Local May 30 (Monday) Memorial Day U.S.

June 16 (Thursday) Corpus Christi Day Local June 20 (Monday) Juneteenth (Sunday, June 19) U.S.

July 4 (Monday) Independence Day U.S.

August 15 (Monday) Assumption Day Local September 5 (Monday) Labor Day U.S.

September 20 (Tuesday) Dessalines Day Local October 10 (Monday) Columbus Day U.S October 17 (Monday) Death of Dessalines Local November 1 (Tuesday) All Saints Day Local November 2 (Wednesday) All Souls Day Local November 11 (Friday) Veterans Day U.S.

November 18 (Friday) Battle of Vertières Local November 24 (Thursday) Thanksgiving U.S.

December 26 (Monday) Christmas (Sunday, December 25) Local / U.S