Attachment_1_-_Statement_of_Work_Amendment_02.pdf

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See FAR 3.104 – 191NLE19Q0014 1

U.S. Department of State (DoS)

Bureau of International Narcotics and Law Enforcement

Affairs (INL)

Request for Quotation (RFQ)

Solicitation: 191NLE19Q0014

Amendment 2

IBM i2 Licenses and Training for INL Section

U.S. Embassy, The Bahamas

Date of Release: 12/27/2018

Date of Amendment 02: 2/08/2019

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This document contains the following:

SECTION ONE – GENERAL INFORMATION AND INSTRUCTIONS

SECTION TWO – STATEMENT OF WORK (SOW)

SECTION THREE – BASIS OF AWARD / EVALUATION FACTORS AND

METHODOLOGY

Attachments to this document include:

APPENDIX A – RESUME FORMAT TEMPLATE

APPENDIX B – PAST PERFORMANCE PROFILE

APPENDIX C – PRICING MATRIX

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SECTION ONE

GENERAL INFORMATION AND INSTRUCTIONS

INFORMATION TO CONTRACTORS

Contractors are reminded that information furnished under this Request for Quote (RFQ) may be subject to disclosure under the Freedom of Information Act (FOIA). Therefore, all items that are confidential to business or that contain trade secrets or proprietary or personnel information must be clearly marked. Marking of items will not necessarily preclude disclosure when Department of State (DoS) determines disclosure is warranted by FOIA. However, if such items are not marked, all information contained within the submitted documents will be deemed releasable.

QUESTIONS CONCERNING THE REQUEST FOR QUOTE

Offerors are warned against contacting any INL personnel other than the Contracting Officer and

Contract Specialist prior to award of the Contract resulting from this RFQ. If such a contact occurs and found to be prejudicial to competing vendors, the vendor making such a contact may be excluded from award consideration.

NOTICE OF RFQ CLOSING DATE AND TIME

All offers shall be submitted to the designated Government Representative via email 11:00 A.M.

(local Washington D.C. time) on the following date: Monday, February 22, 2019.

Name: Jeffrey Lloyd

Title: Contract Support Specialist

E-mail: LloydJD@state.gov

QUOTE DELIVERY

Contractors shall submit one electronic copy of Volume I (Technical Quote) and Volume II

(Cost/Price Quote). This includes Microsoft Word, Excel, and PowerPoint (as applicable and appropriate). PDF format shall be used only for scanned documents. Volume I shall be on a separate electronic file from Volume II.

The electronic copy, upon file opening and display on the computer monitor, shall appear exactly as the printed hard copy quote submission with the same font size restriction. Contractors should use a Read and Delivered Receipt to ensure timely submission as well as to ensure that the USG received the proposed Quote.

Offeror’s submission shall not exceed twenty-five (25) pages total. Submissions of this RFQ shall be times new roman, 12 font and include all sections under evaluation; (1) Plan of

Action and Statement of Understanding, (2) Past Performance, and (3) Staffing Plan and

Personnel. There is a 3 page limit per past performance reference, with a maximum of three references allowed. Resumes shall not exceed 2 pages each. Resumes do not count toward the page limit. There is no page limit for pricing.

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CONTRACTOR RELATIONSHIPS

DoS encourage the use of small business subcontractors. In addition, the Department requires that any potential Organization Conflict of Interest be identified by the offeror to ensure proper firewalls are established prior to award.

MULTIPLE PROPOSALS/ALTERNATIVE SOLUTIONS

Contractors shall not submit, nor will the Government accept or evaluate, multiple quotes offering alternative solutions. Contractors shall not submit, nor will the Government accept or evaluate, multiple solutions within one quote.

PERIOD OF ACCEPTANCE OF OFFERS

Contractors shall agree, if the quote is accepted within ninety (90) calendar days (unless a greater period is inserted by the contractor) from the date specified in the solicitation for receipt of quotes, to furnish any or all of the requirements upon which prices are proposed at the price set opposite each item, performed and/or delivered at the designated point(s) within the time specified.

AWARD TYPE

The Government intends to award a Firm-Fixed Price Contract for the requirements identified in this RFQ. The price shall include all direct and indirect costs, profit, insurance, etc. The price shall not be subject to adjustment after award.

NAICS CODE

611519 – Other Technical and Trade Schools with a size standard of $15M.

SET-ASIDE

This acquisition is Woman-Owned Small Business Set-Aside / Economically Disadvantaged

Women-Owned Small Business Set-Aside in accordance with FAR 19.15.

ACQUISITION METHOD

FAR Part 13 Subpart 13.5 – Simplified Procedures for Certain Commercial Items

SUPPLIES AND PRICES

The Contractor shall provide to the U.S. Government the new products as described in the specifications for the stated firm fixed price. Further, the Contractor shall properly perform the pre-delivery inspection on the products and deliver them to the location set forth under Place of

Delivery, of this contract. The firm fixed price shall include the products pre-delivery inspection, certificates of origin, operator’s manuals, warranty certificates and any other documentation mandated by the destination country.

EXPORT LICENSE

The Contractor shall comply with Sections 38-40 of the Arms Export Control Act (AECA) (22

U.S.C. 2778-2780) and the International Traffic in Arms Regulations (ITAR) (22 CFR Parts 120-

130) as required, for the prosecution of work under this contract at no additional cost to the

Government. Failure to be in compliance with AECA and ITAR by date planned for commencement of contract performance as well as during the entire performance of work under

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See FAR 3.104 – 191NLE19Q0014 5 this contract may result in contract termination. Any penalties rendered to the Contractor, as a direct result of being found non-compliance with AECA and ITAR, will be the responsibility of the Contractor. For additional information on AECA and ITAR, see http://www.pmddtc.state.gov/

The Contractor shall comply with license requirements of the Commerce Control List and any

Export Administrative Regulations (EAR) which may apply.

Process Export License

The items being acquired will be donated to the host government of the ultimate destination, Nassau.

The contractor shall ensure that all items are prepared for safe shipment and include all necessary export approvals, licenses, and paperwork. Purchase order price includes delivery to the above-mentioned address and compliance with all applicable export/ITAR licensing requirements. If an export license is required, the items shall not be shipped until necessary export licenses are approved.

ADDITIONAL INFORMATION AND REQUIREMENTS:

In order to receive an award, vendors must be registered in the System for Award Management

(sam.gov). All responsible vendors that submit quotations pursuant to the requirements outlined in this document shall be considered by INL.

The Seller confirms to have sourced all products submitted in this Quote from manufacturer-approved channels for Federal sales, in accordance with all applicable laws and manufacturer’s current applicable policies at the time of purchase. Seller must be able to support both the product sale and product pricing, in accordance with applicable manufacturer certification / specialization requirements.

Pursuant to the Trade Agreements Act (19 U.S.C. 2512(a)) (TAA), Federal acquisitions of supplies may be made only from offerors that will supply products of an eligible country under any of the free trade agreements entered into pursuant to the TAA. An article is considered a product of a country only if it is wholly a product of that country or if it has been substantially transformed, in that country into a new and different article of commerce with a name, character, or use distinct from that of the original article(s).

The vendor and its employees shall exercise the utmost discretion concerning all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract, which has not been made public, except in the necessary performance of their duties or upon written authorization of the

Contracting Officer.

All documents and records (including photographs) generated during the performance of work under this contract shall be for the sole use and become the exclusive property of the U.S

Government. Furthermore, no article, book, pamphlet, email, recording, broadcast, speech television appearance, film or photograph concerning any aspect of work performed under this contract shall be published or disseminated through any media without the prior written http://www.pmddtc.state.gov/

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104 – 191NLE19Q0014 6 authorization of the Contracting Officer. These obligations do not cease upon the expiration or termination of this contract. The vendor shall include the substance of this provision in all contracts of employment and in all subcontracts hereunder.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104 – 191NLE19Q0014 7

SECTION TWO

STATEMENT OF WORK

I. INTRODUCTION

The Bahamas remains a transit point for illicit narcotics bound for the United States. The

Bahamas’ close proximity to the coast of Florida as well as its location on Caribbean transshipment routes makes it a natural conduit for trafficking in and smuggling of narcotics, firearms, and persons/migrants. Smuggling is enabled and accompanied by organized crime and gang activity, resulting in one of the highest per capita murder rates in the world. Bahamian officials and law enforcement see the illegal importation of firearms, nearly all of which come from the United States, as a major contributor to violent crime.

In an effort to combat firearms violence in The Bahamas, the Royal Bahamas Police Force and

The Bureau of Alcohol Tobacco Firearms and Explosives have created a multiagency, multinational group of criminal investigators from The Bahamas and The United States. The tasking of this new unit is to recover illegal firearms and process, trace and forensically explore their usage by the criminal element. In utilizing investigators from both The Bahamas and The

United States the Unit is better capable to identify, interdict, investigate and prosecute those responsible for violence and firearms trafficking in The Bahamas.

II. SCOPE OF WORK

The intent of this contract is designed to provide the Royal Bahamas Police Force (RBPF) officers in the Firearms Tracing Unit with case management tools designed to enhance its daily operating functions

The Offeror will provide qualified instructor staff on-site in The Bahamas. The Offeror will offer IBM i2 Analyst’s Notebook, Basic and Advanced; iBASE user training; iBASE designer training. Through this training, participants should develop a standardized level of capability and proficiency to enable them to use all of these IBM i2 software. The offeror will also provide IBM i2 licenses described below.

III. PERIOD OF PERFORMANCE

The overall period of performance for this requirement is one (1) base year plus two (2) option years.

For the training requirement, there shall be three total courses included in this package that will be offered twice over the base year. The second iteration of the courses shall be within six months after the conclusion of the first three courses. Each course shall be offered for the number of days specified below. The classes will run for 8 hours a day with a lunch break time of 45 minutes. Each course will focus on a different topic.

Course 1 will be for Analyst Notebook Basic and Advanced. This course will be taught twice over the course of a year for two groups of 15 students (for a total of 30 students).

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Each course will be taught over 10 days (for a total of 20 days during the base year). (We understand the industry standard for this course is 5 days, this request is specifically for

10 days). This will be the first course taught of the three in both series.

Course 2 for iBASE user training databases will be taught twice over the course of a year for two groups of 15 students (for a total of 30 students). Each course will be taught over

5 days (for a total of 10 days during the base year). (We understand the industry standard is 3 days, this request is specifically for 5 days).

Course 3 IBM i2 iBase Designer Training will be taught two times over the course of a year for two groups of 10 students (for a total of 20 students). This course will be taught over 5 days (for a total of 10 days during the base year). (We understand the industry standard is 3 days, this request is specifically for 5 days).

For the license requirement, each license shall be valid for 1 year (12 months) from the date of installation, with two additional option years (12 months).

IV. PLACE OF PERFORMANCE

The Royal Bahamas Police Force Police College, Nassau, New Providence, The Bahamas

V. EQUIPMENT REQUIREMENTS

The offeror will provide laptop computers loaded with the necessary software to be used during the training program at the Police College. The Police College will provide the utilities and access to wifi. All laptops will be donated to the host Government upon completion of training.

VI. COURSE REQUIREMENTS

A. In order to ensure that a higher number of students successfully complete the training courses, the offeror will provide a pre-test to be administered to all students recommended for the course. The purpose of this pre-test is to ensure that the students in the course possess the minimum technical competency required to complete this course successfully.

B. IBM i2 Analyst Notebook Basic and Advanced: (10 Working Days; we recognize the industry as 5 days, this requirement is for 10 days of training)

The Offeror’s experts will be responsible for the Task Performance Standards and Enabling objectives listed below to instruct and evaluate students on their understanding and capability to correctly, and without error, perform the detailed and standardized basic use of the software.

Following completion of the course, students should be able to at a minimum:

Understand the Analyst’s Notebook Interface

Understand the methodology in creating charts manually

Learn to Merge multiple charts in order to uncover relationships and associations

Create Association and Timeline charts using the import tool

Understand data formats and create datasets for use with Analyst’s Notebook

Format import specifications to create association or commodity flow charts

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Create variations on import specifications to allow multiple link and event analysis from a single dataset

Enhance import specifications to automatically add attributes to charts

Develop an understanding on how to import and merge data from multiple datasets, managing the matching and merging of entities

Import data from structured data sets ie: phone toll records, criminal event records, Cellbrite and XRY data to create a chronological sequence of transnational events

Understand advance detailed and accurate analysis utilizing the Social Network Analysis, Filters and Histograms, Map Chart Items and Conditional Formatting

Learn to Integrate the features and capabilities of IBM® Analyst’s Notebook with the functionality provided by geospatial software like Google Earth

Understand how to Create template charts to manage formatting requirements when data is imported

Understanding how to prepare created charts for presentation software ie: PowerPoint, excel, jpeg and pdf

C. IBM iBASE user training: (5 Working Days at minimum; we recognize the industry as 3 days, this requirement is for 5 days of training) correctly, and without error, perform the detailed and standardized basic use of the software.

Following completion of the course, students should be able to at a minimum:

Adding Entities and Links

Finding records and storing results

Learn the iBase query functions

Learn about the creation and analysis of Sets and Scored Matching of data in iBase

Learn how to populate the database through import

Learn to export database records out of the database

Learn how to use Search 360

Use Analyst’s Notebook to visualize data

Use Analyst’s Notebook to run analysis

Learn how to track history and edits

Learn how to publish data

D. IBM iBASE designer training: (5 Working Days at minimum; we recognize the industry as

3 days, this requirement is for 5 days of training) correctly, and without error, perform the detailed and standardized basic use of the software.

Following completion of the course, students should be able to at a minimum:

Understand the basic design process

Create an iBase database

Create record types

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Create fields, datasheets, and code lists

Import and export data

Upsize and manage a SQL database through iBase

Set-up SQL functionality

Generate reports

Manage the security of the database

Schedule a data import

Administer and audit the database

Task Performance Standards and Enabling Objectives include a minimum of the following:

Deliverable:

Full training program for IBM

Analyst Notebook Basic and Advanced

IBM i2 iBase User training

IBM i2 iBase Designer Training

Reporting Mechanism: Within ten (10) business days of the completion of the course, the

Offeror will provide to the COR a written report/evaluation of the training providing an overview of the following areas:

Names of students completing the course;

Names of students not completing the course and a reason for each student’s failure to complete the course;

Final report containing all above deliverables including participant’s performance in the course.

The Embassy will vet all course participants as required by applicable U.S. law. The Contractor must abide by and ensure the full enforcement of Leahy Amendment vetting and restrictions on course participants. No Bahamian government employee may participate in any Contractor-provided course or portion of any course, which has not been fully vetted and otherwise cleared for participation, with absolutely no exceptions.

The Contractor should expect to receive a list of RBPF Firearms Tracing Unit trainees from US

Embassy Nassau’s International Narcotics and Law Enforcement Section (INL) Section no later than 2 weeks prior to the course start date. The INL section will establish the trainee list and turn over to INL Section for vetting of the RBPF Firearms Tracing Unit participants.

E. TIMETABLE

The Contractor’s proposal shall comply with a tentative course schedule below. The actual course schedule will be determined in consultation with INL Nassau.

The courses requested under this contract will not occur concurrently. They shall be offered in the following order and subject to change by the COR/CO:

IBM Analysts Notebook: (10Working Days) – Classroom daily 8:30a.m.-4:15p.m.

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IBM iBase user Databases: (5Working Days) – Classroom daily 8:30a.m.-4:15p.m.

IBM Analysts Notebook: (10Working Days) – Classroom daily 8:30a.m.-4:15p.m.

IBM iBase user Databases: (5Working Days) – Classroom daily 8:30a.m.-4:15p.m.

IBM iBase designer Database Design: (5Working Days) – Classroom daily 8:30a.m.-4:15p.m.

IBM iBase designer Database Design: (5Working Days) – Classroom daily 8:30a.m.-4:15p.m.

VII. STAFFING REQUIREMENTS

The Contractor shall be responsible for recruitment of qualified personnel that meet or exceed the minimum qualifications required to conduct the training, as described in Section 3, subsection Technical Evaluation Factor 3: Staffing and Personnel. The technical proposal of the

Contractor shall include its recruitment and selection process for trainers under this contract.

The offeror is responsible for the following positions:

Key personnel (Lead Trainer and/or Program Manager)

Non-key personnel (trainers)

CONTRACTOR ADMINISTRATIVE DUTIES

The Contractor shall be responsible for securing the necessary visas and administering immunizations (as per CDC recommendations) to its personnel. The Contractor shall determine and conduct all required administrative activities for the trainers.

Allowable pre-screening and contractor administrative costs are reimbursable in cost reimbursement contracts and at an acceptable cost in fixed price proposals.

The Contractor’s proposal should state the preferred number of trainers as well as any additional equipment required to support the training sequence.

TRAVEL

The Contractor will be responsible for all logistics (travel, lodging, transport, sustenance, etc.)

for its personnel. Neither INL nor the U.S. Embassy in Nassau will be responsible for direct or indirect support for the travel, lodging, transport, sustenance or any other needs for Contractor personnel. The vendor is responsible for travel arrangements to include, but not limited to:

airfare, lodging, meals & incidental expenses, visas fees, required immunizations, and any other items directly related to the trainer’s ability to complete the assignment. All travel/ODC costs will be on a cost reimbursable basis in accordance to Federal Travel Regulations and the DSSR.

If needed, the U.S. Embassy in The Bahamas INL section can assist with hotel reservations for each trainer.

The Offeror shall ensure that all personnel have valid passports with appropriate visas prior to deployment, and shall ensure timely renewals of visas and passports. The USG will not provide support or facilitation for obtaining passports and visas.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

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VIII. LICENSE REQUIREMENTS

IBM i2 Analyst’s Notebook Concurrent User License and Subscription Support for 12 months –

26 licenses (16 new and 10 reinstatements)

IBM i2 iBase User Concurrent User License and Subscription and Support for 12 months – 6 licenses (four new and two reinstatements)

IBM i2 iBase Designer Concurrent User License and Subscription and Support for 12 months –

26 licenses (Seven new and 19 reinstatements)

NOTE: The Royal Bahamas Police Force has licenses that require reinstatement.

Passport Site 3887840 has 10 Analyst notebook concurrent user licenses

10 iBase user concurrent user licenses

1 iBase designer concurrent user licenses

Passport Site 3483455 has 9 iBase user concurrent user licenses

1 iBase designer concurrent user licenses

IX. DELIVERABLES

A. FINAL REPORT

A final report shall be submitted to the COR within 20 business days of the conclusion of the training. The report shall include highlights, problems encountered, lessons learned, and detailed information demonstrating the major impact of the program during the training period; such as success stories, digital photos, quotes, and facts from the conducted training. The final report should also provide any recommended follow-up activities for U.S. Embassy INL personnel to consider. Deliverables can be listed as appendices to this report.

X. MONITORING AND EVALUATION

The Contractor shall maintain open, timely, and effective communications with the U.S.

Embassy’s INL Section, resulting in a relationship that proactively addresses potential problems with flexible, workable solutions.

The Contractor shall submit an evaluation, as a part of the final report, to the CO/COR and any others as designated in writing by the COR.

Training events shall be documented with a digital camera by the contractor and provided to the

COR in the final report.

XI. RESPONSIBILITY OF U.S. EMBASSY NASSAU AND THE GOVERNMENT OF

THE COMMONWEALTH OF THE BAHAMAS (GCOB)

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The GCOB Firearms Unit will provide participants and coordinate with the U.S. Embassy to make arrangements for the training participants to be available for training. The INL Section of

US Embassy Nassau will assist contractor to obtain participant names and vetting information and select training location/facility.

The U.S. Embassy cannot provide ground transportation to/from the airport and to/from the hotel to the worksite; however, INL Nassau can assist in locating a safe and reasonable transportation service.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

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SECTION THREE

BASIS OF AWARD / EVALUATION FACTORS AND METHODOLOGY

The Technical Evaluation Factors (i.e., non-Cost/Price) will be evaluated using an adjectival

(Outstanding, Acceptable, Unacceptable) rating scheme. The basis of award will be Best

Value using Trade-offs, price and non-price factors considered. The factors are in descending order of importance.

1. Plan of Action and Statement of Understanding

2. Past Performance

3. Staffing Plan and Personnel

4. Price

The Government intends to issue a single award contract to the Contractor whose offer conforms to the requirements of the solicitation and is evaluated as being the most advantageous to the

Government, cost or price and other factors considered.

For the RFQ, technical merit is significantly more important than cost or price. Award shall not be automatically determined by numerical calculation or formula relationship between cost or price and technical merit. As technical merit of the Contractor’s proposals becomes equal, the evaluated cost or price may become the determining factor.

The Contracting Officer shall determine what trade-off between technical merit and cost or price promises the greatest value to the Government, cost or price and other factors considered. Award shall be made based upon the best value to the Government.

From the standpoint of the relative importance of price to the technical criteria, the technical criteria, when combined, are significantly more important than price. The Government however, as the merit of technical factors in competing proposals approaches equality; price will become increasingly more significant as an evaluation factor.

The Government evaluated proposals and recommends awards without discussions with offerors.

Therefore, proposals should contain the best terms from a technical and price standpoint.

However, the Government reserves the right to conduct discussions if the Contracting Officer later determines them to be desirable.

VOLUME I: TECHNICAL

The following evaluation factors apply to this procurement and will be used to evaluate the offer.

(Factors are listed in descending order of importance; sub factors are of equal value):

1. Plan of Action and Statement of Understanding

Background and Objectives

Methods and Techniques

Performance and Acceptability

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Mitigating Risk

Logistical Considerations

2. Past Performance

3. Staffing Plan and Personnel

Technical Evaluation Factor 1: Plan of Action and Statement of Understanding

The Contractor shall submit a clear and complete proposed plan of action for performance of the required work (including critical review of the statement of work). The plan of action shall be comprehensive, implementable, and creative in meeting the requirements of the scope of work.

The plan must include description of its approach for achieving the Department’s objectives through the following:

1. a discussion of the background, objectives, and work requirements included in the

Statement of Work;

2. a discussion of proposed methods and techniques for completing each task;

3. a discussion which supports “how” each task will be evaluated for full performance and acceptability of work from the contractor’s viewpoint;

4. a discussion on anticipated difficulties and problem areas, along with a mitigation plan;

and

5. a discussion on the logistical considerations associated with this contract to include the ability to do business with the host government within 30 days of contract award.

Proof is required in order to be selected for contract award.

The Plan of Action and Statement of Understanding will be evaluated for its quality and evidence of the extent to which the contractor’s solution will achieve the Department’s objectives. The evaluation criteria include:

The Contractor’s ability to do business with the host government within 30 days of contract award. Proof is required in order to be selected for award.

An assessment of the Contractor’s understanding of the work, including creativity and thoroughness shown in understanding the objectives of the Statement of Work and its specific tasks.

The extent to which the Contractor’s approach outlines a comprehensive plan in relation to the

Statement of Work and demonstrates the Contractor’s complete understanding of the work required under the contract. The extent to which the Contractor’s approach demonstrates an ability to prepare requested deliverables in accordance with the Department’s request.

The Government will use the following adjectival ratings to evaluate the “Plan of Action and Statement of Understanding” Factor:

Technical Evaluation Factor 1: Plan of Action and Statement of Understanding

Rating Description

Outstanding

Demonstrates excellent understanding of requirements; recognizes critical program elements and challenges; offers industry best practices and proactive and innovative solutions; significantly exceeds performance/capability standards; shows exceptional

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Technical Evaluation Factor 2: Past Performance

The Contractor shall substantiate that it has recent (within the last 36 months) experience in performing the required work and demonstrate how it is past and present experience validates that it will provide expected performance and customer satisfaction. The Contractor shall provide a minimum of two (2) and a maximum of three (3) Past Performance Contract Profiles

(refer to Appendix B - Past Performance Contract Profile) that are directly relevant to the required effort and are of similar size (dollar value), scope (substantially similar services) and complexity (degree of difficulty). A minimum of one (1) of the past performance profiles shall be for services performed by the prime contractor. The Contractor shall only cite experiences that have occurred for Federal government customers within the past 36 months prior to the issuance of this solicitation. The Contractor shall provide the required information using the Past Performance Contract Profile template provided in Appendix B.

The Contractor’s past performance evaluation will also examine how the Contractor’s past and present experience/performance validates expected performance and customer satisfaction based on the information provided by the Contractor’s references and other government sources. The past performance evaluation will examine the Contractor’s Past Performance Contract Profiles and the Contractor’s actual experiences/performance in work of similar size, scope, and complexity of efforts and actual results achieved during performance.

The Government may consider all information available on the Contractor’s experience and past performance. This will include information that is in addition to that which is provided by the contractor (i.e., Past Performance Retrieval System). The Government reserves the right to interview the clients identified by the Contractor and may interview other clients of whom the

Government is aware.

The Government may share a copy of the Past Performance Profile with the referenced customer to validate the contractor’s report. To facilitate the evaluation of past performance, the

Contractor shall ensure the accuracy of the information furnished on references (names, addresses, and phone numbers). Failure to provide accurate or complete reference information will have a negative impact on the evaluation of the contractor’s quote and may render it unacceptable.

The Government will use the following adjectival ratings to evaluate the Past Performance factor:

technical expertise/strengths that will significantly benefit the

Government; has no deficiencies and weaknesses, if any, are minor weaknesses.

Acceptable

Demonstrates understanding of requirements; meets performance/capability standards; may have strengths; have no significant weaknesses and no deficiencies.

Unacceptable

Demonstrates a lack of understanding of requirements; fails to meet performance/capability standards; has a major weakness or deficiencies, which cannot be corrected without major changes to the quote.

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Technical Evaluation Factor 2: Past Performance

Rating Description

Confidence

Contractor provides at least 2 Past Performance Contract Profiles that are directly relevant to the required work and clearly cover the majority of the required work and performed within the last 36 months.

Additionally, based on the contractor’s past experience and customer past performance evaluations, little and/or no doubt exists that the contractor will successfully perform the required effort.

Unknown

Confidence

The Offeror has no relevant performance record. A review was unable to identify any relevant past performance information (see FAR

15.305). This is a neutral rating. It does not hinder nor help the

Offeror. An offeror with less than three relevant past performance profiles may be rated as unknown confidence if the client profiles provided do not demonstrate confidence.

No

Confidence

The Offeror either does to have the minimum of 2 relevant Contract profiles and/or the Offeror’s past performance record provides extreme doubt that the offeror will successfully provide a solution that meets our requirement.

Technical Evaluation Factor 3: Staffing and Personnel

The Contractor shall provide personnel that have the right skill sets to successfully perform the tasks, subtasks, and activities identified in the Statement of Work. The Contractor shall provide a Staffing Plan that describes “how” the contractor will staff the program, including labor categories and number of resources under each labor category. The Contractor shall submit résumés for key personnel. The résumé shall include name, education, certification(s), current security clearance level, technical skills, relevant training received within the past two (2) years, and current and relevant professional experience. The Contractor shall describe the roles and responsibilities for the key personnel proposed. The Contractor shall also provide a recent signed employment agreement/contingent hire agreement for individuals whose résumés are presented and who are not currently employed by the Contractor or one of its subcontractors.

The contingent agreement shall specify position and negotiated salary range.

Evaluation Criteria:

The Contractor will be evaluated on its:

Staffing Plan, which shall include proof of the contractors’ demonstrated ability to hire and maintain qualified staff, handle personnel issues, assemble high quality staff to fill immediate requirements, and provide staff with all the necessary support and oversight. It will also include a recruitment and selection process for all staff under this contract, as well as the number of trainers it deems necessary to implement the program.

(1) Personnel, by determining the capacity of key personnel (Lead Trainer or Program

Manager) and non-key personnel (trainers) to perform the required support services. The

Contractor will also be evaluated on “how” it integrates the roles and responsibilities of key and non-key personnel.

(2) The criteria for evaluation include:

o Degree to which proposed key personnel are deemed highly qualified

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104 – 191NLE19Q0014 18 o Degree to which proposed key personnel have verifiable relevant experience of three

(3) or more years in a program management office o Extent to which proposed non-key personnel possess demonstrated experience in work similar in size, scope and complexity as that of the required effort o Extent to which résumés of non-key personnel demonstrate education, professional experience and certification(s) appropriate for the positions proposed o Extent to which the Staffing Plan provides a well-structured and efficient organization with appropriate type and quality of skill sets o Level of confidence that the contractor has the key and non-key personnel resources to successfully perform the required effort.

The Government will use the following adjectival ratings to evaluate the “Organization

Experience” Factor:

Technical Evaluation Factor 3: Staffing and Personnel

Rating Description

Outstanding

Proposed key personnel are highly qualified and all non-key personnel meet the evaluation criteria. The staffing plan provides a well-structured and efficient organization with appropriate type and quality of skill. Offeror meet or exceed the evaluation criteria in a way beneficial to the Government and demonstrates an approach to this

Factor that is superior and beneficial. Proposal offers significant strengths and few if any minor weaknesses.

Acceptable

Proposed key personnel are highly qualified (i.e., Bachelor’s Degree is desired, not required and program/program management professional certifications) and have a history of verifiable experience working in a program management office. Most proposed non-key personnel possess relevant experience and demonstrate education, professional experience and certification(s) appropriate for the positions proposed;

the Staffing Plan provides an adequate staffing organization. May have strengths and weaknesses, if any, are correctable.

Unacceptable

The majority of proposed key and/or non-key personnel do not meet the criteria for “Acceptable” and résumés demonstrate inappropriate or inapplicable qualifications for the positions proposed. Based on the contractor’s proposed key personnel and non-key personnel, substantial or extreme doubt exists that the contractor will successfully perform the required effort; the Staffing Plan provides no indication of a staffing organization.

VOLUME II: PRICE

Each offeror is advised to submit its most competitive offer. The Government will review and evaluate all cost/pricing information contained within the submitted Cost/Price Proposal, including discounted prices offered DoS and evaluate burdens placed on other direct costs

(ODCs) as material and travel. Any proposed ODCs must be fully explained and justified, with a

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104 – 191NLE19Q0014 19 not to exceed limit. The Government will evaluate all assumptions or exceptions and determine the risk associated with each offeror’s proposal.

See Appendix C - Pricing Matrix, as all offerors shall submit pricing in accordance with

(IAW) the excel attachment pricing matrix. Failure to submit quote IAW pricing matrix, offerors will be deemed unresponsive to the RFQ. Additional sheets may be included to explain or justify costs, including an explanation of ODCs.

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