18 CC-BLRI002-27 EXHIBIT J.pdf
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- Solicitation number
- CC-BLRI007-27
About this file
This document is Exhibit J of a federal concession contract (CC-BLRI002-27) addressing transition procedures when a concessioner's contract expires or terminates and operations transfer to a new concessioner.
The exhibit establishes three phases of cooperation obligations. Prior to termination, the outgoing concessioner must continue normal operations and service standards, continue accepting all future bookings without diversion to affiliated entities, and provide the new concessioner with comprehensive operational information including a designated point of contact, access to facilities and keys, books and records, all maintenance agreements and service contracts, liquor licenses and permits, employee information for hiring coordination, financial reports (updated every 30 days), a detailed physical inventory and personal property list, utility information, and one year of maintenance records. The concessioner must also allow employment solicitation of all staff and is prohibited from entering binding agreements affecting the facilities after termination without new concessioner approval. Upon the termination date, the concessioner must cooperate with transfer or assignment of all contracts and licenses the new concessioner elects to assume, provide updated reservation information and assist system transition, submit an itemized statement of all fees and payments owed within 10 days and pay those amounts within an additional 10 days, make all books, records, licenses, and permits available to the Director, remove all inventory and supplies bearing the concessioner's trademarks within 30 days, and provide additional cooperation as reasonably requested by the Director or new concessioner.
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CC-BLRI002-27 Exhibit J: Transition Page J-1
V8.2013
EXHIBIT J
TRANSITION TO A NEW CONCESSIONER
SEC 1. GENERAL
The Director and the Concessioner hereby agree that, in the event of the expiration or termination of this Contract for any reason (hereinafter “Termination” for purposes of this Exhibit) and the Concessioner is not to continue the operations authorized under this Contract after the Termination Date, the Director and the Concessioner in good faith will fully cooperate with one another and with the new concessioner or concessioners selected by the Director to continue such operations (“New Concessioner” for purposes of this exhibit), to achieve an orderly transition of operations in order to avoid disruption of services to Area visitors and minimize transition expenses.
SEC. 2. COOPERATION PRIOR TO THE TERMINATION DATE
At such time as the Director may notify the Concessioner that it will not continue its operations upon the Termination of this Contract, the Concessioner, notwithstanding such notification, shall undertake the following tasks.
(a) Continue Operations
The Concessioner shall continue to provide visitor services and otherwise comply with the terms of the Contract in the ordinary course of business and endeavor to meet the same standards of service and quality that were being provided previously with a view to maintaining customer satisfaction.
(b) Continue Bookings
(1) The Concessioner shall continue to accept all future bookings for any hotel, lodging facilities, or other facilities and services for which advance reservations are taken. The Concessioner shall not divert any bookings to other facilities managed or owned by the Concessioner or any affiliate of the Concessioner. The Concessioner shall notify all guests with bookings for any period after the Termination Date that the New Concessioner will operate the facilities and services.
(2) Promptly following notification to the Concessioner by the Director of the selection of the New Concessioner, the Concessioner shall provide the New Concessioner with a copy of Concessioner’s reservation log for visitor services as of the last day of the month prior to the selection of the New Concessioner. The Concessioner thereafter shall update such log on a periodic basis (but no less frequently than 30 days) until the Termination Date. The reservation log shall include, without limitation, the name of each guest, and the guest’s address, contact information, dates of stay, rate quoted, amount of advance deposit received, and confirmation number, if applicable.
(c) Designating a Point of Contact and Other Actions
(1) The Concessioner shall designate one of the Concessioner’s executives as the point of contact for communications between the Concessioner and the New Concessioner.
(2) The Concessioner shall provide the New Concessioner with access to all Concession Facilities, including “back-of-house areas”. The Concessioner also shall provide the New Concessioner copies of the keys to all Concession Facilities.
(3) The Concessioner shall provide the Director and the New Concessioner full access to the books and records, licenses, and all other materials pertaining to all Concession Facilities and the Concessioner’s operations in general.
(4) The Concessioner shall provide the Director and the New Concessioner with copies of all maintenance agreements, equipment leases (including short-wave radio), service contracts, and supply contracts, including
CC-BLRI002-27 Exhibit J: Transition Page J-2 contracts for on-order merchandise (collectively “contracts”), and copies of all liquor licenses and other licenses and permits (collectively “licenses”).
(5) The Concessioner shall allow the New Concessioner to solicit and interview for employment all of the concessioner’s salaried and hourly employees, including seasonal employees, through a coordinated process implemented by the Concessioner.
(6) The Concessioner shall not enter into any contracts or agreements that would be binding on any Concession Facilities or concession operations in general after the Termination Date without the prior written agreement of the New Concessioner.
(d) Financial Reports
Within 30 days after receipt of the notification of the selection of the New Concessioner, The Concessioner shall provide the New Concessioner with a financial report with respect to the operation of the Concession Facilities and the Concessioner’s operations in general as of the last day of the month prior to receipt of such notification. The Concessioner, thereafter, shall update such financial report on a periodic basis (but no less frequently than 30 days) until the Termination Date. Such financial report shall include, at a minimum: a balance sheet for the Concession Facilities, if any; a schedule of pending accounts payable; and a schedule of pending accounts receivable.
(e) Personal Property List
The Concessioner shall provide the New Concessioner with a complete, detailed, and well-organized list of physical inventory, supplies, and other personal property owned or leased by the Concessioner in connection with its operations under the Contract (including a list of such items that are on order) The Concessioner must provide the list to the New Concessioner within 30 days following receipt of the notification of the selection of the New Concessioner. The Concessioner, thereafter, shall update the list on a monthly basis.
The Concessioner shall designate those items that the Concessioner believes are essential to maintaining the continuity of operations or the special character of the concession operations. The Concessioner shall assist the New Concessioner in reviewing and validating the list.
(f) Other Information and Reports
The Concessioner shall provide the New Concessioner with all other information and reports as would be helpful in facilitating the transition, including, without limitation, a list of maintenance records for the Concessioner’s operations for the period of one year prior to notification of the selection of the New Concessioner. The Concessioner must also provide complete information on the following to the New Concessioner: utilities, including gas and electric; telephone service; water service; and specific opening and closing procedures. The Concessioner must provide all such information within 30 days after receipt of notification of the selection of the New Concessioner and update the information periodically (but no less frequently than 30 days) until the Termination Date.
(g) Other Cooperation
The Concessioner shall provide the Director and the New Concessioner with such other cooperation as reasonably may be requested.
SEC. 3. COOPERATION UPON THE TERMINATION DATE
Upon the Termination Date, the Concessioner shall undertake the following activities.
(a) Transfer of Contracts and Licenses
The Concessioner shall cooperate with the transfer or assignment of all contracts and licenses entered into by the Concessioner that the New Concessioner elects to assume.
CC-BLRI002-27 Exhibit J: Transition Page J-3
(b) Reservation Systems
The Concessioner shall cooperate with the transfer of reservation information by:
(i) Providing the New Concessioner with an update of the reservation log through the Termination Date;
(ii) Disconnecting its operations from the Concessioner’s centralized reservation system, if any; and
(iii) Assisting the New Concessioner in transitioning to the New Concessioner’s reservation system.
(c) Fees and Payments
No later than 10 days after the Termination Date, the Concessioner shall provide the Director with an itemized statement of all fees and payments due to the Director under the terms of the Contract as of the Termination Date, including, without limitation, all deferred, accrued, and unpaid fees and charges. The Concessioner, within 10 days of its delivery to the Director of this itemized statement, shall pay such fees and payments to the Director. The Concessioner and the Director acknowledge that adjustments may be required because of information that was not available at the time of the statement.
(d) Access to Records
The Concessioner shall make available to the Director for the Director’s collection, retention, and use, copies of all books, records, licenses, permits, and other information in the Concessioner’s possession or control that in the opinion of the Director are related to or necessary for orderly and continued operations of the related facilities and services, notwithstanding any other provision of this Contract to the contrary.
(e) Removal of Marks
The Concessioner shall remove (with no compensation to Concessioner) all items of inventory and supplies as may be marked with any trade name or trademark belonging to the Concessioner within 30 days after Termination.
(f) Other Cooperation
The Concessioner shall provide the Director and the New Concessioner with such other cooperation as reasonably may be requested.
| SEC 1. GENERAL |
| SEC. 2. COOPERATION PRIOR TO THE TERMINATION DATE |
| (a) Continue Operations |
| (b) Continue Bookings |
| (c) Designating a Point of Contact and Other Actions |
| (d) Financial Reports |
| (e) Personal Property List |
| (f) Other Information and Reports |
| (g) Other Cooperation |
| SEC. 3. COOPERATION UPON THE TERMINATION DATE |
| (a) Transfer of Contracts and Licenses |
| (b) Reservation Systems |
| (c) Fees and Payments |
| (d) Access to Records |
| (e) Removal of Marks |
| (f) Other Cooperation |
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