17 BLRI008-26 EXHIBIT J Transition.pdf

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Solicitation for a Concessions Business Opportunity for Craft Sales at the Folk Art Center within Blue Ridge Parkway
Solicitation number
CC-BLRI008-26
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Exhibit J is a detailed transition document outlining the procedures and responsibilities of a current concessioner when their contract is terminated or expires, specifically for a concessions business at the Folk Art Center within Blue Ridge Parkway. The document comprehensively details the concessioner's obligations before and upon the termination date, including:

Key pre-termination requirements include continuing normal business operations, maintaining booking systems, providing full access to facilities and records, updating financial reports and property inventories, and cooperating with the new concessioner's transition. Upon termination, the concessioner must transfer reservation systems, provide an itemized statement of fees, make records available to the Director, remove proprietary marks from inventory, and provide any additional requested cooperation. The document emphasizes maintaining service quality, minimizing disruption to visitors, and ensuring a smooth handover of all operational aspects to the incoming concessioner.

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Other files

File Type Posted
BLRI008-26 AMENDMENT 1 20250902.pdf PDF
16 BLRI008-26 EXHIBIT I INSURANCE-amend.pdf PDF
20 BLRI008-26 Proposal Package 20250617.docx DOCX document
03 BLRI008-26 Business Opportunity 20250617.pdf PDF
05 BLRI008-26 Proposal Package 20250617.pdf PDF
21 BLRI008-26 PSF4 Forms 9-18-24.xlsx XLSX spreadsheet
20 BLRI008-26 Proposal Package.docx DOCX document
06 BLRI008-26 Draft Cat I Contract OPEN (2).pdf PDF
03 BLRI008-26 Business Opportunity 9-18-24_EER.pdf PDF
19 BLRI008-26 Appendices Table of Contents 9-18-24.pdf PDF
09 BLRI008-26 Exhibit C Nondiscrimination-CAT_I-Template.pdf PDF
23 BLRI008-26 Appendix D Parkway Interpretive Themes 9-18-24.pdf PDF
08 BLRI008-26 Exhibit B Operating Plan 9-18-24_EER.pdf PDF
07 BLRI008-26 Exhibit A LSI Template v01.29.2024A.pdf PDF
14 BLRI008-26 Exhibit G Concessioner LSI.pdf PDF
18 BLRI008-26 EXHIBIT K IP Licensed Marks.pdf PDF
20 BLRI008-26 Proposal Package.docx DOCX document
13 BLRI008-26 Exhibit F2 Component Renewal Reserve.pdf PDF
03 BLRI008-26 Business Opportunity 9-18-24_EER.pdf PDF
01 BLRI008-26 Back and Front Cover.pdf PDF
02 BLRI008-26 Inside Cover v3.pdf PDF
11 BLRI008-26 Exhibit E Assigned Government PP.pdf PDF
04 BLRI008-26 Proposal Instructions 20250604.pdf PDF
12 BLRI008-26 Exhibit F1 New Construction and Major Rehabilitation.pdf PDF
06 BLRI008-26 Draft Cat I Contract OPEN (2).pdf PDF
10 BLRI008-26 Exhibit D Assigned Land and Real Property Improvements.pdf PDF
05 BLRI008-26 Proposal Package 20250604.pdf PDF
16 BLRI008-26 Exhibit I.pdf PDF
22 BLRI008-26 Appendix C Existing Concessioner Personal Property 9-18-24.pdf PDF
15 BLRI008-26 Exhibit H Maintenance Plan 9-18-24.pdf PDF
21 BLRI008-26 PSF4 Forms 9-18-24.xlsx XLSX spreadsheet
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CC-BLRI008-26 Exhibit J: Transition Page J-1

V8.2013

EXHIBIT J

TRANSITION TO A NEW CONCESSIONER

SEC 1. GENERAL

The Director and the Concessioner hereby agree that, in the event of the expiration or termination of this Contract for any reason (hereinafter “Termination” for purposes of this Exhibit) and the Concessioner is not to continue the operations authorized under this Contract after the Termination Date, the Director and the Concessioner in good faith will fully cooperate with one another and with the new concessioner or concessioners selected by the Director to continue such operations (“New Concessioner” for purposes of this exhibit), to achieve an orderly transition of operations in order to avoid disruption of services to Area visitors and minimize transition expenses.

SEC. 2. COOPERATION PRIOR TO THE TERMINATION DATE

At such time as the Director may notify the Concessioner that it will not continue its operations upon the Termination of this Contract, the Concessioner, notwithstanding such notification, shall undertake the following tasks.

(a) Continue Operations

The Concessioner shall continue to provide visitor services and otherwise comply with the terms of the Contract in the ordinary course of business and endeavor to meet the same standards of service and quality that were being provided previously with a view to maintaining customer satisfaction.

(b) Continue Bookings

(1) The Concessioner shall continue to accept all future bookings for any hotel, lodging facilities, or other facilities and services for which advance reservations are taken. The Concessioner shall not divert any bookings to other facilities managed or owned by the Concessioner or any affiliate of the Concessioner. The Concessioner shall notify all guests with bookings for any period after the Termination Date that the New Concessioner will operate the facilities and services.

(2) Promptly following notification to the Concessioner by the Director of the selection of the New Concessioner, the Concessioner shall provide the New Concessioner with a copy of Concessioner’s reservation log for visitor services as of the last day of the month prior to the selection of the New Concessioner. The Concessioner thereafter shall update such log on a periodic basis (but no less frequently than 30 days) until the Termination Date. The reservation log shall include, without limitation, the name of each guest, and the guest’s address, contact information, dates of stay, rate quoted, amount of advance deposit received, and confirmation number, if applicable.

(c) Designating a Point of Contact and Other Actions

(1) The Concessioner shall designate one of the Concessioner’s executives as the point of contact for communications between the Concessioner and the New Concessioner.

(2) The Concessioner shall provide the New Concessioner with access to all Concession Facilities, including “back-of-house areas”. The Concessioner also shall provide the New Concessioner copies of the keys to all Concession Facilities.

(3) The Concessioner shall provide the Director and the New Concessioner full access to the books and records, licenses, and all other materials pertaining to all Concession Facilities and the Concessioner’s operations in general.

(4) The Concessioner shall provide the Director and the New Concessioner with copies of all maintenance agreements, equipment leases (including short-wave radio), service contracts, and supply contracts, including

CC-BLRI008-26 Exhibit J: Transition Page J-2 contracts for on-order merchandise (collectively “contracts”), and copies of all liquor licenses and other licenses and permits (collectively “licenses”).

(5) The Concessioner shall allow the New Concessioner to solicit and interview for employment all of the concessioner’s salaried and hourly employees, including seasonal employees, through a coordinated process implemented by the Concessioner.

(6) The Concessioner shall not enter into any contracts or agreements that would be binding on any Concession Facilities or concession operations in general after the Termination Date without the prior written agreement of the New Concessioner.

(d) Financial Reports

Within 30 days after receipt of the notification of the selection of the New Concessioner, The Concessioner shall provide the New Concessioner with a financial report with respect to the operation of the Concession Facilities and the Concessioner’s operations in general as of the last day of the month prior to receipt of such notification. The Concessioner, thereafter, shall update such financial report on a periodic basis (but no less frequently than 30 days) until the Termination Date. Such financial report shall include, at a minimum: a balance sheet for the Concession Facilities, if any; a schedule of pending accounts payable; and a schedule of pending accounts receivable.

(e) Personal Property List

The Concessioner shall provide the New Concessioner with a complete, detailed, and well-organized list of physical inventory, supplies, and other personal property owned or leased by the Concessioner in connection with its operations under the Contract (including a list of such items that are on order) The Concessioner must provide the list to the New Concessioner within 30 days following receipt of the notification of the selection of the New Concessioner. The Concessioner, thereafter, shall update the list on a monthly basis.

The Concessioner shall designate those items that the Concessioner believes are essential to maintaining the continuity of operations or the special character of the concession operations. The Concessioner shall assist the New Concessioner in reviewing and validating the list.

(f) Other Information and Reports

The Concessioner shall provide the New Concessioner with all other information and reports as would be helpful in facilitating the transition, including, without limitation, a list of maintenance records for the Concessioner’s operations for the period of one year prior to notification of the selection of the New Concessioner. The Concessioner must also provide complete information on the following to the New Concessioner: utilities, including gas and electric; telephone service; water service; and specific opening and closing procedures. The Concessioner must provide all such information within 30 days after receipt of notification of the selection of the New Concessioner and update the information periodically (but no less frequently than 30 days) until the Termination Date.

(g) Other Cooperation

The Concessioner shall provide the Director and the New Concessioner with such other cooperation as reasonably may be requested.

SEC. 3. COOPERATION UPON THE TERMINATION DATE

Upon the Termination Date, the Concessioner shall undertake the following activities.

(a) Transfer of Contracts and Licenses

The Concessioner shall cooperate with the transfer or assignment of all contracts and licenses entered into by the Concessioner that the New Concessioner elects to assume.

CC-BLRI008-26 Exhibit J: Transition Page J-3

(b) Reservation Systems

The Concessioner shall cooperate with the transfer of reservation information by:

(i) Providing the New Concessioner with an update of the reservation log through the Termination Date;

(ii) Disconnecting its operations from the Concessioner’s centralized reservation system, if any; and

(iii) Assisting the New Concessioner in transitioning to the New Concessioner’s reservation system.

(c) Fees and Payments

No later than 10 days after the Termination Date, the Concessioner shall provide the Director with an itemized statement of all fees and payments due to the Director under the terms of the Contract as of the Termination Date, including, without limitation, all deferred, accrued, and unpaid fees and charges. The Concessioner, within 10 days of its delivery to the Director of this itemized statement, shall pay such fees and payments to the Director. The Concessioner and the Director acknowledge that adjustments may be required because of information that was not available at the time of the statement.

(d) Access to Records

The Concessioner shall make available to the Director for the Director’s collection, retention, and use, copies of all books, records, licenses, permits, and other information in the Concessioner’s possession or control that in the opinion of the Director are related to or necessary for orderly and continued operations of the related facilities and services, notwithstanding any other provision of this Contract to the contrary.

(e) Removal of Marks

The Concessioner shall remove (with no compensation to Concessioner) all items of inventory and supplies as may be marked with any trade name or trademark belonging to the Concessioner within 30 days after Termination.

(f) Other Cooperation

The Concessioner shall provide the Director and the New Concessioner with such other cooperation as reasonably may be requested.

SEC 1. GENERAL
SEC. 2. COOPERATION PRIOR TO THE TERMINATION DATE
(a) Continue Operations
(b) Continue Bookings
(c) Designating a Point of Contact and Other Actions
(d) Financial Reports
(e) Personal Property List
(f) Other Information and Reports
(g) Other Cooperation
SEC. 3. COOPERATION UPON THE TERMINATION DATE
(a) Transfer of Contracts and Licenses
(b) Reservation Systems
(c) Fees and Payments
(d) Access to Records
(e) Removal of Marks
(f) Other Cooperation

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