16PBGC19R00060003.pdf

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Attached to
Participant Management Technology Services (PMTS) Federal contract opportunity
Solicitation number
16PBGC19R0006
Issued by
Pension Benefit Guaranty Corporation

About this file

This document contains a government file related to a federal contract opportunity for Participant Management Technology Services.

The Pension Benefit Guaranty Corporation seeks to issue a single Indefinite Delivery Indefinite Quantity contract for Participant Management Technology Services to support the Office of Information Technology. The base period of performance is one year with nine one-year option periods. Interested parties must be registered in the System for Awards Management database. The solicitation and amendments will be available electronically at a specified website. The question and answer period begins upon solicitation issuance, with questions due by the date outlined in the request for proposals. The anticipated award date is March 2019. Offerors should monitor the website for the most up-to-date information on this acquisition.

Amendment 0003

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Other files for this federal contract opportunity

Other files attached to Participant Management Technology Services (PMTS), newest first.
File Type Posted
16PBGC19R00060004.pdf PDF
16PBGC19R00060002.pdf PDF
Attachment_B.5_PMTS_IDIQ_Price_Schedule_Amendment_1_(2).xlsx XLSX spreadsheet
Attachment_B.5_PMTS_TO_1_Price_Schedule_Amendment_1_(2).xlsx XLSX spreadsheet
Attachment_C.6_Performance_Standards_-_Amend_1.xlsx XLSX spreadsheet
Amendment_01_19R0006.pdf PDF
PMTS_Consolidated_Questions.xlsx XLSX spreadsheet
Attachment_L.2.1_PMTS_Task_Order_1_-_Amend_1_TBD.docx DOCX document
Attachment_L.3.a_PMTS_Labor_Category_Crosswalk_Amendment_1.xlsx XLSX spreadsheet
Attachment_B.5_PMTS_IDIQ_Price_Schedule.xlsx XLSX spreadsheet
Attachment_C.2.a_TRM_AD_Tools.xlsx XLSX spreadsheet
Attachment_L.3.b_PMTS_Proposed_Labor_Build_Up.xlsx XLSX spreadsheet
Attachment_L.3.a_PMTS_Labor_Category_Crosswalk.xlsx XLSX spreadsheet
Attachment_L.2.1_PMTS_Task_Order_1.pdf PDF
Attachment_C.4.2.a_ITSLCM_Framework_v3.0.pdf PDF
Solicitation_19R0006.pdf PDF
Attachment_B.5_PMTS_TO_1_Price_Schedule.xlsx XLSX spreadsheet
Attachment_L.2.1.2_Proposed_Staffing_by_Labor_Category_.xlsx XLSX spreadsheet
Attachment_C_Acronym_List.docx DOCX document
Attachment_C.1_OIT_Organizational_Chart.pdf PDF
Attachment_C.6_Performance_Standards.xlsx XLSX spreadsheet
Attachment_C.4.2.b_ITSLCM_Handbook_v3.0.pdf PDF
Attachment_C.2_PMTS_Environment_and_Requirements.pdf PDF
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Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NUMBER

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

Table of Contents

SECTION H SPECIAL CONTRACT REQUIREMENTS

H.1 Section H: Special Contract Requirements

SECTION L INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 Section L: Instructions to Offerors

PAGE 2 OF 18 16PBGC19R00060003

SECTION H

SPECIAL CONTRACT REQUIREMENTS

PAGE 3 OF 18 16PBGC19R00060003

H.1 Section H: Special Contract Requirements

Special Contract Requirements

H.1. IT Security IT security is a priority for PBGC. Support for IT security includes ensuring IT security controls are built into newly developed systems or into the enhancements and changes to each system.

Security requirements should be considered for every development effort. In addition, consideration must be given to protecting sensitive data with special protections for personally identifiable information (PII) contained in each system. Included in this area is the review of existing system IT security, analysis of control sufficiency and support for establishment and review of system security plans and configuration baselines. At a minimum, the Contractor shall:

• Maintain each system to ensure conformity to the Government's and PBGC's Systems Security Requirements. This may include the creation or update of system security plans, procedural documentation, and other materials required for the System Accreditation and Authorization (SA&A) of each system.

• Provide analysis of NIST 800-53 controls as related to system architecture and make recommendations for incorporating controls into each system

• Support analysis of vulnerability scan results and remediation of system vulnerabilities

• Incorporate remediation of POAM items into system releases as applicable

• Ensure new systems and/or enhancement to each system comply with Federal and PBGC security requirements and regulations.

H.2 Continuity of Services The Contractor recognizes that the services under this contract are considered vital to the Government and must be continued without interruption and that, upon contract expiration, a successor, either the Government or another contractor, may continue them by issuance of a new contract. The incumbent contractor is expected to provide relevant documentation and transition plan.

H.3. Subcontracting The use of subcontractors is permitted under this contract with approval granted from the Contracting Officer (CO) and COR. A subcontracting plan shall be submitted as part of the proposal to the CO and must be approved prior to onboarding any subcontracted staff.

H.4. Contract Term and Renewal The planned period of this contract is a base period of one-year from date of award, nine (9) one-year options based on contractor performance and PBGC needs. Exercise of options is at the sole discretion of the Government. Lack of option exercise is not subject to any disputes provision that may be contained in the contract In the event that the Contractor should desire to modify its labor categories, labor rate schedule, or subcontractors (partners teaming with) the Contractor shall timely inform the Contracting Officer (at least 30 business days before change) of the changes and negotiate with PBGC for any agreement on those changes. Additionally, if needed, PBGC may negotiate with the Contractor new labor categories rates, or subcontractors (teaming partners) to be added to the rate schedule specific to this contract.

PAGE 4 OF 18 16PBGC19R00060003

All labor categories, rates, or subcontractors (partners) that are proposed when this contract is awarded or added subsequently, are available to be proposed for each task order. When responding to each RFTOP (Request for TO Proposal) the Contractor shall propose the best mix of labor categories to ensure the work is accomplished on-time, within-budget, and with quality.

The Government will review, at least once annually, the contract to determine if it continues to provide the best value. Achievement of work in accordance with performance metrics will be one of the deciding factors in determining whether to exercise an option period. In addition, review and modification of any AQL for a performance metric may be modified to either loosen or strengthen the requirement and shall be reviewed/discussed annually.

The period of performance and deliverables of individual follow-on TOs will be specified in the individual TO. In the event that a TO requires continued performance that extends beyond the current contract terms, the Contractor shall be required to complete performance within the new time frames set forth in the TO provided such period does not extend beyond 12 months after expiration of the overall contract.

Any task order not providing satisfactory past performance to the Government due to any issue(s) identified by the COR shall be addressed immediately and potentially lead to a TO and/or contract cancellation.

H.5 Key Personnel Functions

(a) Certain skilled experienced professional and/or technical personnel are essential for successful contractor accomplishment of the work to be performed under this contract. These are defined as "Key Personnel" and are those persons whose resumes were submitted for evaluation of the proposal. The contractor agrees that such personnel shall not be removed from the contract work or replaced without compliance with paragraphs (b) and (c) hereof.

(b) If one or more of the key personnel for whatever reason becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding thirty (30) work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the contractor shall immediately notify the Contracting Officer and shall, subject to the concurrence of the Contracting Officer or his authorized representative, promptly replace such personnel with personnel of at least substantially equal ability and qualifications.

(c) All requests for approval of substitutions hereunder must be in writing and provide a detailed explanation of the circumstances necessitating the proposed substitutions. They must contain a complete resume for the proposed substitute, and any other information requested by the Contracting Officer or needed by him to approve or disapprove the proposed substitution. The Contracting Officer or his authorized representative will evaluate such requests and promptly notify the contractor of his approval or disapproval thereof in writing.

(d) If the Contracting Officer determines that suitable and timely replacement of key personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming or that the resultant reduction of productive effort would be so substantial as to impair the successful completion of the contract or the services ordered, the

PAGE 5 OF 18 16PBGC19R00060003

contract may be terminated by the Contracting Officer for default or for the convenience of the Government, as appropriate, or, at the discretion of the Contracting Officer if he finds the contractor at fault for the condition, the contract price or fixed fee may be equitably adjusted downward to compensate the Government for any resultant delay, loss, or damage.

Key Personnel Function

Experience, Expertise and Certifications

PMTS Contract Program Manager • Minimum 7 years of experience with IT software development projects.

• 4+ years hands-on experience providing program management support to the Federal government.

• Project Management Professional (PMP)® credential.

• Experience managing large IDIQ contracts.

• Written and verbal communication skills, including experience in presenting material to senior Government officials.

• Management of manpower utilization, procurement, problem resolution, and employee relations.

• Maintenance of program schedules and ensuring deliverables completed according to Government requirements.

• B.S. or B.A Degree.

• PMI’s Program Management Professional (PgMP) as preferred.

Project Manager • Minimum 5 years of Project Management experience working with IT system including Project Management Tool experience working with work break down structures, project structure, scheduling, earn value metrics systems, and Agile.

• Project Management Professional (PMP)® credential.

• B.S. or B.A Degree

Software Developer (Lead)

• Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, Engineering, Mathematics, Business, and Management or related field.

• Minimum Seven (7) years of programming experience with Oracle Java, middleware, database and WebLogic server technologies

• Oracle Certified Java or PL/SQL Developer certification

Operations Lead • Minimum 4 years supervising 3-5 persons in automated information systems projects including people of various technical job categories and skills.

• Progressively more technically complex responsibilities during the four years.

• Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, Engineering, Mathematics, Business, and Management or related field.

PAGE 6 OF 18 16PBGC19R00060003

Key Personnel Function

Experience, Expertise and Certifications

ERP (Enterprise Resource Planning) Developer

• Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, Engineering, Mathematics, Business, and Management or related field.

• Minimum Seven (7) years of experience in development, administration and configuration of ERP systems (e.g. Oracle E- Business Suite or similar technology)

H.6 Accounting System The Offeror shall provide information to demonstrate that its accounting system is adequate for the identification and recording of cost under cost-reimbursable type contracts.

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SECTION L

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

PAGE 8 OF 18 16PBGC19R00060003

L.1 Section L: Instructions to Offerors

SECTION L: INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 GENERAL

L.1.1 RESPONSIBILITY

This contract shall be awarded only to a responsible prospective Contractor. To be determined responsible, a prospective Contractor must:

Have adequate financial resources to perform the contract or have the ability to obtain them;

a) Be able to comply with the required or proposed delivery or performance schedule, taking into consideration all existing commercial and governmental business commitments;

b) Have a satisfactory performance record;

c) Have a satisfactory record of integrity and business ethics;

d) Have the necessary organization, experience, accounting and operational controls, and technical skills, or the ability to obtain them (including, as appropriate, such elements as production control procedures, property control systems, and quality control measures applicable to materials to be produced or services to be performed by the prospective Contractor and Subcontractors;

e) Have the necessary production and technical equipment and facilities, or the ability to obtain them; and

f) Be otherwise qualified and eligible to receive an award under applicable laws and regulations.

L.1.2 PROPOSAL SUBMISSION INSTRUCTIONS

Proposals must be submitted electronically via the PBGC Secure Proposal site. To submit your proposal, follow the steps below:

1. Encrypt your file(s) (password protect).

2. Go to http://pbgc.leapfile.com

3. Select "Secure Upload."

4. Enter the email address of the Contracting Officer (Patrick McFarlane) and Contract Specialist (Mark Miller) and (Dan Swart), mcfarlane.patrick@pbgc.gov and copy to miller.mark@pbgc.gov and swart.dan@pbgc.gov and click "Start."

5. Enter your contact information.

6. Enter your message and a description of the submission (this information will be included in the notification sent to the Contracting Officer and the Contract Specialist).

7. Click the notification checkbox to ensure you receives notification when the proposal file is downloaded by the Contracting Officer or the Contract Specialist.

8. Select the upload method, Regular or Enhanced. Regular upload works with all browsers, while “Enhanced” works with Java enabled browsers.

9. Select proposal file(s) to be submitted.

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10. Press the “Upload & Send” button.

11. Send a separate e-mail to the Contracting Officer and the Contract Specialist with the encryption password. The Offeror will receive an automated system confirmation upon successful proposal file upload, and an automated system confirmation upon successful proposal file upload, and an automated system email when Contracting Officer or the Contract Specialist downloads proposal file.

L.1.3 TIME FOR SUBMISSION OF OFFERS

All volumes of the proposal shall be submitted together to PBGC no later than October 26, 2018, 3:00 PM ET.

Each Offeror shall complete the appropriate sections of the SF33 and return it with their proposal Volume II. All amendments issued under this RFP must also be signed and returned with the proposal.

L.1.4 LATE PROPOSALS

Complete electronic versions must be received before the time and date specified for receipt. If the proposal is received at the destination after the time and date specified for receipt, the proposal will be considered late and will be dealt with in accordance with the late proposal provision of FAR 52.212-1.

L.1.5 Intentionally Omitted.

L.1.6 PROPOSAL FORMAT, INSTRUCTIONS AND COMPOSITION

L.1.6.1 General Instructions:

The Proposal shall use the specific format below. These directions assist in providing a fair and equitable evaluation of all proposals. The Government may determine those proposals not following the directions as unacceptable and may reject such offers from further consideration.

The Proposals shall use:

• 8.5 by 11-inch size.

• 12 pitch print or larger, Times New Roman style font.

• Legible tables, charts, graphs and figures shall be used wherever practical to depict organizations, systems and layout, implementation schedules, plans, etc. These displays shall be uncomplicated, legible, and shall not exceed 11 by 17 inches in size. For tables, charts, graphs and figures, the text shall be no smaller than 10 point Arial or Times New Roman.

• 1.25 inch left hand margin, .75 inch right hand margin and 1 inch margins at both the top and bottom for each page.

• All documents shall be in a Microsoft Office Compatible format

• All pages single spaced.

• Every page sequentially numbered; and

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• Page numbers shall be centered in the bottom margin.

The Offeror shall submit a Proposal addressing the evaluation factors listed in Section M. All offers shall be evaluated preliminarily to ensure compliance with the requirements set forth in this solicitation, which include the following:

• Timely receipt of the offer.

• Determination of contractor and subcontractor responsibility in accordance with FAR

9.104.

L.1.6.2 Volume I: Technical Proposal

The Offeror’s Volume I: Technical Proposal shall be organized as described below.

VOLUME I: TECHNICAL PROPOSAL

Section Page Limit Ref

Cover Page not counted in page limit N/A

Cover Letter not counted in page limit L.1.6.3

Table of Contents not counted in page limit N/A

Compliance Matrix not counted in page limit L.1.6.2

Factor 1: Key Personnel 3 pages L.2.1

Appendix A: Key Personnel Resumes 2 pages per key personnel L.2.1

Factor 2: Corporate Experience 3 pages L.2.2

Factor 3: Response to Task Order Request L.2.3

Subfactor 3.1: Technical Approach 10 pages L.2.3.1

Appendix B: Work Breakdown Structure Not counted in page limit L.2.3.1

Subfactor 3.2: Staffing Approach 6 pages L.2.3.2

Appendix C Proposed Staffing by Labor Category

Not counted in page limit L.2.3.2

Subfactor 3.3: Management Approach 5 pages L.2.3.3

Appendix D: Draft Quality Control Plan 10 pages L.2.3.3

Subfactor 3.4: Transition 5 pages L.2.3.4

Factor 4: Synergistic Approach to Managing Related Systems

4pages L.2.4

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Factor 5: Demonstrated Ability to Perform Requirements Not Included in Task Order (Factor 3)

6 pages L.2.5

Factor 6: Past Performance 2 pages per past performance

L.2.6

Factor 7: Oral Presentation N/A -not in a volume L.2.7

No price information shall be included in the technical proposal. If price information is found in the technical proposal, the entire proposal will not be evaluated.

Compliance Matrix. The Offeror shall prepare a Cross-Reference Matrix cross referencing all RFP requirements to the location of the Offeror’s responses in their proposal. The Cross- Reference Matrix provides reference information but is not evaluated. The Offeror’s format is acceptable.

L.1.6.3 Cover Letter

A cover letter shall accompany the proposal to set forth any information that the Offeror wishes to bring to the attention of the Government. The cover letter shall also stipulate that the Offeror’s proposal is predicated upon all the terms and conditions of this RFP. In addition, it must contain a statement that the Offeror’s proposal is valid for a period of 180 calendar days from the submission date of the proposal.

The following introductory information is required in the Cover Letter of Volume I of the proposal:

a. RFP Number (16PBGC19R0006)

b. Name and address of Offeror

c. Name, telephone number & Email address of main point-of-contact

d. Name of your contract administration office

e. Date of submission

f. Name, title and signature of authorized representative,

g. DUNS number, and

h. CAGE Code.

L.2 - TECHNICAL

L.2.1 Factor 1: Key Personnel

Key Personnel Resumes - Provide résumés for the Key Personnel proposed in response to this task order. Resumes should clearly demonstrate the degree of significant experience as it relates to the requirements of the PWS. The resume must include:

a. Employment history, including employer’s name, position title, dates/timeframes, duties and responsibilities;

PAGE 12 OF 18 16PBGC19R00060003

b. Applicable skills, experience expertise and qualifications; and

c. Relevant education, credentials and or certifications including dates.

Identify if any proposed personnel are contingent hires; and if so, provide a signed letter of commitment by the proposed individual to serve in the stated position at contract award.

L.2.2 Factor 2: Corporate Experience

Provide your experience and qualifications of the organization as a whole to provide the full range of services in accordance with the requirements contained in this PWS. Describe your experience in implementing quality and cost controls and project management (to include financial tracking and reporting).

L.2.3 Factor 3: Response to Task Order Request

Factor 3 Subfactors

L.2.3.1 Subfactor 3.1: Technical Approach

Provide your technical approach to satisfying the requirements of PWS 4.2.2 ITSLCM Execution Services: Enhancement and Maintenance [do not address Modernization] and

4.2.3 ITSLCM Operations and Disposition Services. Define the risks inherent in the requirement and your risk mitigation plan.

Goals and Objectives. Explain how you will work in close partnership with PBGC to drive efficiencies and innovation to successfully meet the goals and objectives outlined in PWS paragraph 3.

Work Breakdown Structure. Provide a Work Breakdown Structure to a Level 3 definition, summarizing your technical approach. The WBS should be an Excel document (Labelled: Appendix B: Work Breakdown Structure).

L.2.3.2 Subfactor 3.2: Staffing Approach

Propose a staffing plan that describes who you plan to use on the task order and how their prior experiences on similar tasks align with their roles and responsibilities in the technical approach. Describe how you will acquire and retain qualified and experienced personnel throughout the life of the contract. This approach must include how you attract, motivate, and retain a qualified workforce. Include your approach and process for replacement of personnel. Describe how you train your workforce and, specifically, how you ensure personnel proficiencies are maintained and that your workforce stays current with technology changes, innovative approaches, and trending methodologies throughout the life of the contract. The staffing plan must identify subcontractor(s), if any, who will be used under the task order and their qualifications. Provide proposed staffing, labor category, roles and description, number of FTEs and number of hours using the format provided in Attachment L.2.1.2 Proposed Staffing by Labor Category.

PAGE 13 OF 18 16PBGC19R00060003

L.2.3.3 Subfactor 3.3: Management Approach

Provide your management approach to satisfying PWS 4.1.1 Program Management and

4.1.2 Project Management. Discuss your approach to manage at the task order level, across task orders, and across contracts (if proposing on multiple contracts).

Managing Staff. Discuss the ability of proposed staff to perform work assignments accurately and in a timely manner. Discuss staffing flexibility and your commitment to perform work assignments on short notice based on changing priorities.

Commitment to small business participation. Discuss your commitment to small business participation.

Communication and Internal Controls. Discuss your communication and internal controls that will ensure achievement of all requirements including adherence to contract clauses and compliance with the overall contract.

Program Management Reviews. Discuss your approach to sharing performance and progress against all task orders and projects in accordance with 4.1.

Management tools. Discuss the management tools, such as a dashboard (with sufficient detail and graphical depiction) that you would utilize to give PBGC real-time access and visibility to monitor and track contract deliverables, schedule, cost, and performance.

Information Technology Solutions Life Cycle Management (ITSLCM) framework.

Detail your approach to managing PBGC’s requirements through the ITSLCM framework.

Organization Structure. Discuss your organization chart with a detailed explanation of the organization structure, including your proposed key personnel and what authority the individuals possess; what parts of the organization are responsible for managing and accomplishing what work; where decision making authority lies within the organization;

and identify what work the prime, subcontractors or teaming partners are performing.

Describe what corporate resources will be available to the contractor team on the ground for reach back capabilities, best practices, and ensuring the people on the contract have what they need to perform well.

Quality Control Plan. Provide a draft Quality Control Plan (QCP) that demonstrates how you will independently assess and provide quality assurance to include continuous quality control and quality improvement activities that cover the Offeror’s business and operations and this contract. The QCP should sufficiently reflect and capture the complexity of your organization and services offered. Describe your approach to executing quality control in relation to software development (e.g., code reviews, peer review) and operations (e.g., ticket resolution reviews). Describe how you will develop and implement policies and procedures to identify potential quality issues, resolve identified problems, promote innovation and ensure performance standards are met.

PAGE 14 OF 18 16PBGC19R00060003

Provide performance measures in addition to those stated in the PWS that are meaningful, measurable, and challenging.

L.2.3.4 Subfactor 3.4: Transition

Provide a detailed draft Transition Plan that describes how you will transition-in all services to be provided under this contract. The draft Transition Plan shall detail all specific actions and critical steps that need to be taken and their expected completion dates with task dependencies for transitioning‐in each system and all of the PWS requirements. The transition plan shall elaborate on managing transition issues and risks to ensure minimal disruption. The draft Transition Plan should also describe your approach to transitioning-out of activities, to include documentation, knowledge transfer, training and support to PBGC to ensure a successful transition to another contractor.

L.2.4 Factor 4: Synergistic Approach to Managing Related Systems

Describe your holistic approach to managing related systems to facilitate the sharing of best practices, lessons learned and team communication to increase efficiencies and management effectiveness, and how the approach will lead to cost savings.

Describe your holistic approach across task areas to facilitate the sharing of best practices, lessons learned and team communication to increase efficiencies and management effectiveness, and how the approach will lead to cost savings.

Describe how you will ensure that corporate best-in-class approaches to Program Management and Project Management are being disseminated to the project teams throughout the contract duration.

L.2.5 Factor 5: Demonstrated Ability to Perform Requirements Not Included in Task Order (Factor 3)

Provide your approach to 4.2.2 Execution Services: Modernization (only as it is different from Execution Services: Enhancement and Maintenance); 4.2.1. Planning Services; and 4.3 Professional Advisory/Consulting Services.

L.2.6 Factor 6: Past Performance

Describe the experience and capability of your organization in conducting relevant work.

“Relevant" is meant to convey similarity in subject matter, dollar value, duration, and complexity.

Provide at least three (3) Past Performance Profiles in the technical volume as a prime contractor and for each subcontractor a minimum of one (1) but no more than two (2) consistent with all task areas detailed in the PWS. Include a brief description of the project, project title, contract number, period of performance, performance ratings, contract amount, and client identification including Agency or company name, and point-of-contact with e-mail and telephone number.

Contact information must be current. Additionally, experience should demonstrate efforts

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utilizing similar technologies supporting the requisite systems. The Offeror shall only cite experiences that have occurred within the three (3) years prior to the issuance of this RFP. This shall be no longer than two pages for each reference.

L.2.7 Factor 7: Oral Presentation

PBGC will employ a down-select process under which those Offerors whose proposals are evaluated as the most likely to provide the best value solution. Those Offerors selected will be provided detailed instructions at the time the Oral Presentation is scheduled. The Offeror will be expected to participate in an interview-style oral presentation.

Every Key Personnel must be present in person and must participate in the presentation. In the first part, the Offeror will introduce itself and each of its attendees. In the second part, PBGC will ask a set of preselected questions about PBGC’s requirement. This Q&A session should last no more than one and one-half to two hours. In the third part, the Offeror will be given a brief opportunity to outline why they believe they are uniquely qualified to perform this work. The Offeror will not be allowed to ask questions to the Government.

Schedule for Presentation: The presentations will be scheduled as close together as possible, on a random basis, and will notify each Offeror of the scheduled date, time, and location of its presentation. Offerors will make their oral presentations in person, at the PBGC facility. An Offeror’s oral presentation may be rescheduled at the sole discretion of the Contracting Officer.

L.3 BUSINESS / PRICE PROPOSAL (VOLUME II):

BUSINESS / PRICE PROPOSAL (VOLUME II) The Offeror shall provide a complete Price Proposal and a complete Section K (Certifications and Representations) in accordance with the solicitation. The Offeror’s Business/Price Proposal, must include the following items/documents:

The Proposal Form, SF 33, “Solicitation, Offer and Award.” The Proposal Form is to be executed fully and used as the cover sheet (or first page) of this volume. The acceptance period entered on the Proposal Form by the Offeror shall not be less than 180 calendar days from the date specified for the receipt of offers. The person signing the Proposal Form must have the authority to commit the Offeror to all the provisions of the proposal, fully recognizing that the Government has the right, by terms of the solicitation, to make an award without further discussions.

L.3.1. IDIQ Price Proposal

Offerors shall provide the following in the IDIQ Contract Price Proposal:

1) To facilitate the negotiation of task orders, the Contractor shall propose functional labor categories (consistent with those in Attachment L.3.a) that might be proposed for future task orders along with Fixed Price (FP) fully burdened and unburdened labor rates for all Contract Line Item Numbers (CLINs) for the Base and all Option Periods (Attachment B.5 IDIQ Price Schedule). The rates shall be fixed for the base period and all option periods. This price schedule shall become part of the contract if awarded. The contract rates may be discounted at the task order level.

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a. A completed Attachment L.3.b, Labor Rate Build Up for burdened labor rates proposed in Attachment B.5 IDIQ Price Schedule.

b. Information regarding proposed escalation rate(s) for option periods, if applicable.

c. A completed Attachment L.3.a Labor Category Crosswalk that is consistent with Attachment L.2.1.2, Proposed Staffing by Labor Category, submitted as part of the technical proposal volume. PBGC Sample Labor Categories are provided to standardize the review of proposed staffing and labor rates across all offerors.

Offerors shall select applicable PBGC sample labor categories that most closely match the proposed internal company labor categories and functions. Offerors are not required or encouraged to include all PBGC sample LCATs in their proposals.

All LCATS the Offeror anticipates for future task orders must be identified within L.3.a and included for each CLIN in Attachment B.5 IDIQ Price Schedule.

L.3.2 Task Order Pricing Proposal (for each contract proposed)

Offerors shall propose CLIN pricing for performing work under the task order selecting the functional labor categories from those proposed at the contract level (Attachment B.5 IDIQ Price Schedule). Offerors may not exceed proposed contract rates but may offer discounted rates at the task order level.

Offerors must provide:

1) A completed Attachment B.5 Task Order 1 Price Schedule, which shall include:

a. Proposed Task Order LCATs for each CLIN.

b. Estimated hours for each proposed labor category in performance of Task Order

Requirements. Offerors should consider anticipated system efficiencies when proposing estimated labor hours for the option years considering the goals and objectives in PWS paragraph 3.

c. Fully burdened hourly rate (Government Site) for each LCAT proposed for each task order CLIN.

d. Extended CLIN total price for each CLIN along with aggregate totals for each performance period (base and each option) for all CLINs except for Enhancement (CLIN 5). This CLIN will be funded on an as needed basis during the task order period of performance.

e. Estimated Travel and ODCs, if applicable.

f. Assumptions used in developing the task order price proposal, if applicable

(Attachment B.5 Task Order Price Schedule Assumptions Tab).

g. Hourly rate discounts proposed for the task order, if applicable.

L.4 SMALL BUSINESS PARTICIPATION (VOLUME III)

Separate from Small Business Participation, other than small business offerors shall also submit a Small Business Subcontracting Plan. The subcontracting plan shall be submitted in Volume III.

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The Offeror’s Subcontracting Plan for the contract shall comply with the requirements of FAR Part 19.7 and that meets or exceeds the PBGC small business participation goals as set forth below:

• 23 percent of prime contracts for small businesses

• 5 percent of prime and subcontracts for WOSBs

• 5 percent of prime and subcontracts for SDBs

• 3 percent of prime and subcontracts for HUBZone-certified small businesses

• 3 percent of prime and subcontracts for SDVOSBs

L.5 QUESTIONS CONCERNING THE SOLICITATION:

(a) All questions concerning this solicitation must be submitted in writing to the Contracting Officer and the Contract Specialist.

(b) Questions will be submitted in writing by email to mcfarlane.patrick@pbgc.gov and copy to miller.mark@pbgc.gov, and swart.dan@pbgc.gov. Answers to inquiries/questions will be provided to offerors being solicited, giving due regard to the proper protection of proprietary information.

(c) No information concerning this solicitation will be provided in response to telephone calls.

All such requests must be submitted by email. Inquiries will be answered by amendment to the solicitation.

(d) Prospective offerors are asked to submit their questions grouped by solicitation section and making reference to the particular paragraph. Questions must be submitted in writing by September 26, 2018 at 9:00 AM to allow the PBGC an opportunity to respond. Any questions received after that may not be answered before the solicitation closing date.

L.6 OFFER VALIDITY STATEMENT

Offeror(s) shall make a clear statement in their proposal that the proposal is valid for no less than 180 calendar days from the closing date of the solicitation.

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mailto:mcfarlane.patrick@pbgc.gov mailto:miller.mark@pbgc.gov mailto:swart.dan@pbgc.gov

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