Past Performance Survey FN1616 26 (REVISED).docx

This is a Past Performance Survey template used to evaluate contractor performance on UNICOR furniture installation services contracts. The survey consists of structured questions designed to assess installer performance across multiple dimensions, including responsiveness to customer inquiries and quotes, product knowledge, quality of service delivery, post-order communication, project completion verification, length of business relationship, meeting of expectations, and likelihood of future engagement. The survey also includes a rating scale for overall sales representative performance with options for Excellent, Good, Fair, or Poor ratings. The document contains placeholder fields for contractor identification and includes four embedded images, likely intended for visual reference or branding purposes in the actual survey administration.

This survey template is associated with Solicitation FN1616-26, an Indefinite Delivery/Indefinite Quantity (IDIQ) contract issued by the Department of Justice Bureau of Prisons Federal Correctional Complex at Forrest City for installation services of UNICOR furniture products. The five-year contract has a guaranteed minimum of $1,000.00 and guaranteed maximum of $5,000.00 over the contract duration, with NAICS Code 238390 and a $17.0 million business size standard. Services are required throughout the continental United States, Alaska, Puerto Rico, Hawaii, and occasionally overseas locations. The RFP was open to unrestricted businesses with a single award anticipated, and questions were due by August 25, 2026, with Amendment #001 issued on August 28, 2026, clarifying OCONUS requirements.