1605C2-21-Q-00029.pdf

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Attached to
Technical Assistance & Coaching for DOL YouthBuild Grantees Federal contract opportunity
Solicitation number
1605C2-21-Q-00029
Issued by
Department of Labor Office of the Assistant Secretary for Administration and Management

About this file

This is a performance work statement for a technical assistance and coaching contract to support YouthBuild grantees of the Department of Labor's Employment and Training Administration. The contractor shall provide project management, performance coaching, content innovation, technical assistance convenings, virtual engagement, performance reporting help desk support, and assessment of technical assistance impact. Key details include: the contractor must staff a core management team and pool of coaches; deliver at least one quarterly coaching call for each grantee; host annual new grantee orientations, construction trainer certifications, and peer-to-peer convenings; manage the YouthBuild community of practice and produce webinars, newsletters, and toolkits; and operate a help desk and conduct user testing and training for the YouthBuild data management systems. The period of performance is one base year and four option years from June 2021 to June 2026.

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Other files attached to Technical Assistance & Coaching for DOL YouthBuild Grantees, newest first.
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1605C2-21-Q-00029 - Amendment 0002.pdf PDF
Past Performance Questionaire.doc DOC document
QuestionAndAnswers YouthBuild RFP 6.21.21.xlsx XLSX spreadsheet
1605C2-21-Q-00029 - Amendment 0001.pdf PDF
Interested Vendors List.pdf PDF
QuestionAndAnswerTemplate.xlsx XLSX spreadsheet
Combined Synposis - Solicitation 1605C2-21-Q-00029.docx DOCX document

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SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

ETA OCM NATIONAL

Room N-4643 200 Constitution Ave, NW Office of Contracts Management US Department of Labor

ETA (OCM) CODE 16. ADMINISTERED BYCODE

X

X

541618

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED ORCAS

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

06/23/2021 1200 ES

06/14/2021

Christopher Capers (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

1605C2-21-Q-00029

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 72 1630-OWI-21-CTR-0062OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

Washington DC 20210

TELEPHONE NO.

17a. CONTRACTOR/

WASHINGTON DC 20210

ROOM N4643

200 CONSTITUTION AVE, NW

US DEPARTMENT OF LABOR

15. DELIVER TO

Washington DC 20210 S-4307 200 Constitution Ave, NW Customer Acquisition Services

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$16.50

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

US Department of Labor

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

The U.S. Department of Labor (DOL), Office of the Senior Procurement Executive (OSPE), on behalf of the Employment Training Administration (ETA), anticipates competitively awarding a labor hour type contract for Youthbuild Technical Assistance and Coaching Services.

Contractors shall provide Assistance & Coaching in accordance with the Performance Work Statement (PWS) requirements, and the terms and conditions as specified in this Request for Proposal (RFP).

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

X

DATED

Evon M. Pollack

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

The period of performance shall be for a one-twelve month base period and four-twelve month option periods from the date of award.

Period of Performance: 06/29/2020 to 06/28/2026

0001 Base Period - YouthBuild Technical Assistance &

Coaching

Product/Service Code: 9999

1001 Option Period One - YouthBuild Technical

Assistance & Coaching

(Option Line Item)

(Anticipated Option Exercise Date) 0 Days After

Award

Product/Service Code: 9999

2001 Option Period Two - YouthBuild Technical

Assistance & Coaching

(Option Line Item)

(Anticipated Option Exercise Date) 0 Days After

Award

Product/Service Code: 9999

3001 Option Period Four - YouthBuild Technical

Assistance & Coaching

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

72 2 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 72

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1605C2-21-Q-00029

(Option Line Item)

(Anticipated Option Exercise Date) 0 Days After

Award

Product/Service Code: 9999

The applicable Wage Determination for this solicitation is Service Contract Act WD #

2015-4281

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

B - SUPPLIES OR SERVICES AND PRICES

C - REQUIREMENTS / PERFORMANCE WORK STATEMENT

D – CONTRACT CLAUSES

E - SOLICITATIONS PROVISIONS

Solicitation No. 1605C2-21-Q-00029

Performance Work Statement (PWS) YouthBuild Technical Assistance & Coaching

U.S. Department of Labor (DOL)/Employment and Training Administration (ETA)

Section B: Supplies or Services and Prices

Section C: REQUIREMENTS / PERFORMANCE WORK STATEMENT

GENERAL INFORMATION

1.1.Description of Services/Introduction:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform technical, acquisition, programmatic, strategic communications, special projects and analytical support for

YouthBuild programs as defined in this Performance Work Statement (PWS), except as

Specified in section 3.1 as government furnished property and services at the U.S.

Department of Labor, Office of Workforce Investment. The contractor shall perform to the standards in this contract.

1.2.Background:

The purpose of the YouthBuild Technical Assistance (TA) Contract is to support

DOL/ETA in providing training, coaching, and assistance to YouthBuild grantees in order to ensure the successful implementation of the YouthBuild program model. The

YouthBuild grant program funds organizations to provide a pre-apprenticeship program model that encompasses education, occupational skills training, and employment services to at-risk youth, ages 16 to 24, while performing meaningful work and service to their communities. In addition to construction skills training, YouthBuild grant applicants may include occupational skills training in other in-demand industries, referred to as the

Construction Plus component of the program. The Contractor will be expected to work with the DOL staff managing the YouthBuild program and provide an array of TA to approximately 200 grants per year. The number of active grants in any given grant year may be more or less, based on the annual funding amount.

WIOA (Pub. L. 113-128) Section 171 authorizes the YouthBuild program, including a five percent statutory set-aside for the provision of a TA contract. YouthBuild is a community-based alternative education program for youth between the ages of 16 and

24 who are high school dropouts or those who have previously dropped out of high school before re-enrolling into alternative education. Participating youth must also face an additional barrier, such as adjudicated youth, youth aging out of foster care, youth with disabilities, migrant farmworker youth, low-income youth, and others. The

YouthBuild program simultaneously addresses multiple core issues important to youth in low-income communities: affordable housing, leadership development, education and training, and employment opportunities in in-demand industries and apprenticeship pathways. The YouthBuild model balances project-based academic learning and occupational skills training with an emphasis on work experience to prepare disadvantaged youth for career placement. The academic component assists youth who are often significantly behind in basic skills development in attaining a high school diploma or State-recognized equivalency credential. The occupational skills training component prepares participants for apprenticeship and other career pathways through further education and training. It also supports the goal of increasing the supply of affordable housing within communities by using participant work experiences to build or significantly renovate homes for sale or rent to low-income families or individuals or transitional housing for homeless families or individuals.

The Contractor must work with DOL staff managing the YouthBuild program, diverse staff of the approximately 2001 grants per year, and outside subject matter experts or formal partners, as needed. Both DOL/ETA national and regional office staff handle the Department's administration of the program. In the national office, assigned staff liaisons work with regional of f ice Federal Project Officers (FPOs) to provide grant oversight and respond to questions and challenges of the YouthBuild grantees. The

FPOs serve as a critical component of the Department's overall coordination of TA and program compliance and guidance. In addition, YouthBuild is one of many workforce programs that comprise the public workforce system, and partnerships across youth-serving Federal programs are key to ensuring effective alignment and integration of programs’ services.

1.3.Objectives:

The overarching objective of YouthBuild TA include: 1) support the success of

YouthBuild grantees within their grant periods of performance; 2) improve grantee performance outcomes; and 3) help replicate DOL-funded YouthBuild best practices across the country. Within these three overarching goals, specific objectives include:

Orienting DOL-funded YouthBuild programs quickly and effectively early in their grant period, so project implementation begins as early as possible;

Assisting grantees to develop sound and strategic program management practices from day one to ensure timely and effective programming and fiscal controls;

Supporting grantees throughout their period of performance to ensure that program strategies are implemented successfully and challenges are resolved quickly;

Helping grantees improve and achieve performance outcomes and their grant deliverables;

Supporting efficient grant implementation by facilitating knowledge sharing and collaboration among the grantees;

Sharing best practices and lessons learned to strengthen connection and alignment to the public workforce system, as well as other social service programs and benefits;

Support DOL/ETA and grantees in identifying opportunities to connect and align

YouthBuild and other social service programs where common goals can achieve improved outcomes for mutual customers;

1 The number of active grants is estimated, as the number of grants in any given grant year may be more or less, depending on the annual appropriation.

Identifying effective communication pathways to ensure all stakeholders receive information timely and consistently;

Highlighting, promoting, and piloting innovative partnerships and pathways across grantees and among partner ETA offices (such as the Office of

Apprenticeship); and

Assessing the effectiveness of TA beyond behavior change to actual impact on program outcomes.

Areas of focus for TA will include, but are not limited to, the following based, on the needs of the field:

1.4.Scope:

1.4.1. STRUCTURE OF THE YOUTHBUILD TECHNICAL ASSISTANCE

DOL plans to deliver a comprehensive menu of TA support to the DOL YouthBuild grantee community through a variety of vehicles and activities: grantee virtual and in-person convenings, peer-to-peer sharing of best practices, individual grantee performance coaching, electronic resource management, and knowledge management strategies.

The main engine for developing relevant and comprehensive support will be the formation of a YouthBuild TA team. The TA team consists of selected contractor staff including the Project Director and the Communication Director/Technical Writer; subject matter experts; DOL staff; coaches, FPOs, and other members as identified by DOL. The

YouthBuild TA team’s goal is to implement an interconnected TA strategy that improves key areas of the YouthBuild program model in order to maximize participant success.

This includes leveraging program model interconnections, aligning with the wider public workforce system, identifying best practices and trends, partnering with key DOL programs –including apprenticeship– and other workforce-related Federal partner programs, and maximizing peer sharing. In the past, DOL’s YouthBuild program staff have used a Content Innovation Group (CIG) model comprised of the TA team broken into subject-specific workgroups. The teams align with the key areas of content for the program model, including Data Management, Career Pathways, Construction, Education, Apprenticeship, Youth Leadership, Case Management, and Organizational Capacity. The goal of the CIGs is to support the development of a comprehensive set of tools, knowledge, networks, trainings, webinars, handbooks, and other resources to help facilitate grantees’ success. DOL and Contractor staff develop an annual TA work plan that includes deliverables for each CIG and each TA modality. DOL reviews the work plan quarterly or more often, as needed, to assess progress, identify emerging issues, and make adjustments as necessary.

The Contractor may propose a similar model or a different approach to achieve the same goals. More details on Content Innovation can be found in Task Area #3 - Content

Innovation.

Assessment of Impact, Feedback, and Trends

Comprehensive TA support for YouthBuild grantees will begin immediately upon contract award. At the time of contract award, the Contractor shall support all active

DOL YouthBuild grantees, which will include the Program Year (PY) 2017, 2018, and

2019 grant cycles, currently underway, as well as the PY 2020 grant cycle, whose period of performance will likely begin concurrently with this contract award. This delivery will increase the effectiveness of YouthBuild grant projects by providing well-designed, relevant, and innovative content and support for YouthBuild programs.

On an annual basis, the Contractor shall formally gather qualitative and quantitative grantee feedback, including from the required grantee performance reports, sufficient to assess the effectiveness of the TA provided under each task in the contract and to learn how grantees applied the TA. The Contractor must provide analysis of the grantee feedback to DOL and use this information to refine ongoing TA content and delivery during the remaining months of the contract period. The results of this ongoing grantee feedback and assessment work must include how the Contractor is adapting its TA delivery based on that information and reported to DOL through quarterly trends reports to inform DOL on the innovations, benchmarks, and challenges of grantees throughout the year.

As the end of the contract period approaches, the Contractor shall develop a detailed

Assessment of Technical Assistance Impact report (ATAI report) based on information and data gathered throughout the grant cycles and informed by all tasks and activities contained within the proposed structure of TA. The ATAI Report must use available performance data (both outcomes and interim indicators), in combination with anecdotal and survey information from TA interventions, to identify effective TA strategies and iterative program evolution to inform policy recommendations and TA efforts for future rounds of grant awards. Recommendations will also provide insight into the core elements outlined in YouthBuild Funding Opportunity Announcements (FOAs). More details on the ATAI report, feedback, and trends can be found in Task Area #7 (See

1.4.9) - Assessment of Technical Assistance Impact.

1.4.2. TASKS

This PWS defines the structure and related tasks required to complete the TA strategy in a smooth and consistent manner for the life cycle of the contract. The selected Contractor shall work closely with DOL and partners to ensure that deliverables align with expectations of Federal staff and provide a robust system of grantee support that achieves the long-term objectives of the YouthBuild program.

There are seven (7) task areas associated with the YouthBuild TA structure. The seven areas are:

Task Area #1 – Project Management and Contract Staffing

Task Area #2 - Performance Coaching

Task Area #3 - Content Innovation and Partnership Development

Task Area #4 - In-Person and Virtual Technical Assistance Convenings

Task Area #5 - Virtual Engagement and Electronic Resource Management

Task Area #6 - Performance Reporting Help Desk

Task Area #7 –Assessment and Evaluation of Technical Assistance Impact

1.4.11. KEY PERSONNEL:

I. The following personnel are considered key personnel by the Government.

Project Director(s)

Education: M.A. or M.S. degree

Qualifications: The proposed Project Director(s) category provides leadership and day-to-day project management of the overall contract; supervises contract staff; and serves as the primary liaison to DOL federal staff.

The Project Director category should have a Master’s degree and at least 5 years of relevant work experience, or a Bachelor’s degree and at least 7 years of relevant experience. He/she should also have demonstrated success in leading complex, multi-year projects and an understanding of YouthBuild or youth development programs, public workforce system and workforce development, and related programs and supports. The proposed Project Director must also have experience in providing TA to program operations, particularly at the senior management and executive level. The Project

Director must be able to work cooperatively with officials at all levels of an organization, both government and private, be able to adjust quickly to changing needs and priorities, and have excellent communication skills, both orally and in writing. The Project Director is considered key personnel.

Coaching Coordinator(s)

Education: B.A. or B.S. degree

Qualifications: The proposed Coaching Coordinator(s) category will manage the coaches that are assigned to deliver targeted TA to individual YouthBuild programs. Individuals who perform under the contract in the Coaching Coordinator category are responsible for the overall organization of the coaching structure and are required to monitor site visits, reports, calls, effectiveness of the coaches, assigning coaches to grantees as needed for best impact and knowledge level, and communicate with DOL staff regarding coaching issues and insights.

The Coaching Coordinator must possess excellent management and communication skills and be extremely detail-oriented. The Coaching Coordinator should have a minimum of a

Bachelor’s degree and at least three years’ experience in the management of independent consultants.

Coaches

Qualifications: The proposed Coaches category will include a group of individuals sufficient to provide TA expertise in program management, youth development, construction/work site management, performance management, contextualized education and career pathways, and workforce development. Coaches are considered key personnel.

Individuals in this category must demonstrate strength in site-specific coaching models, program evaluation, and partnership and curricula development. Each Coach should have at least a Bachelor’s degree with eight years of relevant experience and together their collective content expertise must cover the following areas:

Familiarity with public workforce system and related statutes and regulations

Use of data to manage programs

Apprenticeship best practices and pathways at the local level

Partnership strategies with the public workforce system, including working with the workforce system to access data

Models of career development and business engagement, as well as career pathway planning

Academic program components

Labor Market Information and credentialing

Construction work site management and partnership development

(i.e. Habitat for Humanity, Public Housing Authorities)

Leadership development

Case management for performance and youth counseling

Energy efficiency components

Best practices and learning strategies for adult learners, contextualized education, and project-based learning

Organizational capacity and staff professional development

Assistant Project Director(s)

Qualifications: The proposed Assistant Project Director(s) category will work in collaboration with the Project Director and DOL staff to manage and coordinate all aspects of TA required under the contract. Individuals who perform under the contract in the Assistant Project Director category shall have experience in providing TA to programs. Key Assistant Project Director positions will focus on Communications and

Technical Writing, Data Management, and Technical Assistance Assessment Support.

Expertise in apprenticeship, partnership development, college placement and construction is also highly desirable. Individuals who perform under the contract in the Assistant

Project Director category must be able to work cooperatively with officials at all levels of an organization, both government and private, be able to adjust quickly to changing needs and priorities and have excellent communication skills, both orally and in writing. Each

Assistant Project Director will have at least a Bachelor’s degree with ten years of relevant experience and is considered key personnel.

The proposed Assistant Project Director for Communications and Technical Writing will oversee and control the flow of information to the public and other stakeholders.

Responsibilities include ensuring all grantee-specific and publicly disseminated deliverables and products are developed by subject matter experts and communications specialists; use the most effective communication vehicles for the topic and audience

(social media, written documents, events, etc.); employ the use of high-quality graphic design and formatting, as needed; and, written products are technically correct, written in plain English, DOL/ETA style guides, and without editorial or typographical errors.

Knowledge Manager(s)

Qualifications: The proposed Knowledge Manager(s) category will provide TA expertise and guidance in youth and workforce development on all aspects of TA required under the contract. Each Knowledge Manager should have at least a Bachelor’s degree with ten years of relevant experience and five years of experience in designing and implementing training programs similar in scope and complexity, i.e., size and subject matter.

Individuals who perform under the contract in the Knowledge Manager category must be able to work cooperatively with officials at all levels of an organization, both government and private, be able to adjust quickly to changing needs and priorities, and have excellent communication skills, both orally and in writing. Individuals who perform under the contract in the Knowledge Manager category are considered key personnel. Key

Knowledge Manager positions will focus on Career Pathways; Construction and Work

Sites; Education; and Editing and TA. It is highly recommended that the collective subject matter expertise cover the following areas:

Use of data to manage programs

Project-based learning and contextualized education

Delivery of construction industry-recognized credentials

Best practices for high-performing construction work sites

Best practices to career pathways (job , college, apprenticeship and military)

Successful academic programming for non-traditional learners

Best practices in business engagement linkages

Leadership development

Best practices in delivery and development of in-demand occupation training and curricula development leading to industry-recognized credentials

Sustainability strategies

Best practices in case management for performance

Partnership development and networking

Virtual Engagement & Electronic Resource Coordinator

Qualifications: The proposed Virtual Engagement & Electronic Resource

Coordinator category will be responsible for tasks required to successfully carry out tasks required to successfully carry out the work described in section 1.4.7. Individuals who perform under the contract in the Virtual Engagement & Electronic Resource

Manager category may be required to manage and implement virtual training such as webinars/webcasts, videos, and other electronic resources for the web-based Community of Practice. The Virtual Engagement & Electronic Resources Coordinator should have at least a Bachelor’s degree and three years of related experience, including the use of virtual learning environments, Communities of Practice, management and promotion of diverse social media platforms, filming and editing of videos, electronic tools, and website management. The Virtual Engagement & Electronic Resources Coordinator is considered key personnel.

Logistics Coordinator(s)

Qualifications: The proposed Logistics Coordinator(s) category will manage and implement all aspects of virtual and in-person events under assigned contract. Individuals who perform under the contract in the Logistics Coordinator category may be responsible for all aspects of planning and logistical coordination of YouthBuild TA events. The

Logistics Coordinator must have at least a Bachelor’s degree and three years of related experience, including conference planning, and demonstrated experience in negotiating favorable rates with hotels.

Help Desk Specialist(s)

Qualifications: The proposed Help Desk Specialist(s) will manage all aspects of the

YouthBuild MIS and GPMS Help Desk functions. The Help Desk Specialist will be required to oversee the training and support of individual grantees in the use of the

YouthBuild MIS and GPMS, manage and staff the MIS Help Desk, and advise DOL on additional system enhancements. The Help Desk Specialist(s) will work closely with

DOL's National YouthBuild staff to develop effective and innovative practices for using data to improve the YouthBuild program, provide on-going recommendations for enhancing and improving the YouthBuild MIS and GPMS, supporting development and testing of performance measures under WIOA, troubleshooting programming errors, and testing enhancements and fixes. The Help Desk Specialist(s) should have a Bachelor’s degree and three years of related experience providing information technology-related training, delivering Help Desk customer service support, and managing projects of similar size and scope. Individuals who perform under the contract in the Help Desk Specialist category should also have demonstrated experience in providing TA to program staff.

The Help Desk Specialist is considered key personnel.

Administrative Assistant

Qualifications: The proposed Administrative Assistant(s) category area contributes to the overall workflow and day-to-day maintenance of the project by providing administrative support to the TA contract staff. The Administrative Assistant staff will have at least a high school degree or high school equivalency plus three years of related experience including strong Microsoft Office Suite experience (Word, Excel, Outlook, PowerPoint, etc.).

On-Site Administrative Assistant

Qualifications: The proposed On-Site Administrative Assistant will perform under the contract in the Administrative Assistant category area to contribute to the overall workflow and day-to-day maintenance of the project by providing administrative and virtual engagement/electronic resources support for project tasks and grantee communication through on-site staffing at DOL’s Washington, DC office. This may include preparing documents, scheduling meetings, managing databases, maintaining electronic project files, and monitoring the youth.build@dol.gov email account. In addition, this role will provide support to YouthBuild grantees on the use of the DOL’s www.workforceGPS.org Community of Practice (CoP), including posting documents and supporting webinars. The On-Site Administrative Assistant should have at least a high school degree or high school equivalency plus three years of related experience, including strong Microsoft Office expertise in Excel, Word, Outlook, and PowerPoint.

This proposed staff for this position should clearly indicate knowledge of electronic resources management, such as posting documents, blogs, and social media to online media sources, in addition to supporting webinars and other virtual trainings. The On-

Site Administrative Assistant is considered key personnel.

II. ESSENTIAL PERSONNEL

The personnel listed below or elsewhere in this contract are considered essential to the work being performed under the contract. Before removing, replacing, or diverting any of the listed or specified personnel, the Contractor shall:

(1) notify the Contracting Officer reasonably in advance;

(2) submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on this contract; and

(3) obtain the Contracting Officer's written approval. Notwithstanding the foregoing, if the Contractor deems immediate removal or suspension of any member of its management team is necessary to fulfill its obligation to maintain satisfactory standards of employee competency, conduct, and integrity under the clause at 48 CFR 970.5203–3, Contractor's Organization, the Contractor may remove or suspend such person at once, although the Contractor must notify

Contracting Officer prior to or concurrently with such action.

Project Director

Assistant Project Director(s)

Assistant Project Director-Communication Director/Technical

Writer

Virtual Engagement/Electronic Resources Coordinator

Coaches

Knowledge Manager(s)

Help Desk Specialist

Logistics Coordinator

On-Site Administrative Assistant mailto:youth.build@dol.gov http://www.workforcegps.org/

1.5.Period of Performance:

The period of performance shall be for one (1) Base Period of 12 months and four (4) 12-month option periods. The Period of Performance reads as follows:

Base Period: June 30, 2021-June 29, 2022

Option Period I: June 30, 2022-June 29, 2023

Option Period II: June 30, 2023-June 29, 2024

Option Period III: June 30, 2024-June 29, 2025

Option Period IV: June 30, 2025-June 29, 2026

The Government reserves the right to extend the term of this contract at the prices set forth in Section B in accordance with the terms and conditions contained in clause

52.217-9 entitled, “Option to Extend the Term of the Contract”.

1.6.General Information

Quality Control:

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in

Technical Exhibit 1, “Performance Requirements Summary”. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. The QC Plan is to be delivered within

30 days of contract award.

Quality Assurance:

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Government Remedies:

The contracting officer shall follow FAR 52.212-4, “Contract Terms and Conditions Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

Recognized Holidays:

The contractor is not required to perform services on these days Holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

Hours of Operation/Place of Performance:

The contractor must work the hours required and where the place of performance is necessary. Onsite the contractor is responsible for conducting business between the hours of 8 am and 6 pm Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar

Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this statement of work when the Government facility is not closed for the above reasons.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. Telecommuting or “work at home” is only authorized by the COR under this contract unless under emergency situations as determined by the

COR.

The primary place of performance for the work under this contract will be located nationally to accommodate YouthBuild programs. The onsite administrative assistant is at the Government work site within the National Capital Region NCR). Most of the work under this contract may be performed at the contractor’s worksite.

Type of Contract:

This is a Labor Hour contract.

Security Requirements:

No special security requirements.

Physical Security.

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

Key Control.

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

Lost Keys

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

Key Use

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than

Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

Lock Combinations.

The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

Conservation of Utilities.

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

Special Qualifications:

This solicitation is unrestricted. However, pursuant to the Workforce Innovation and

Opportunity Act (WIOA) Section 171(I)(9), only qualified national nonprofit agencies are eligible as prime bidders for this contract award. The term “qualified national nonprofit agency “denotes a nonprofit agency that (A) has significant national experience providing services consisting of training, information, technical assistance, and data management to YouthBuild programs or similar projects; and (B) has the capacity to provide those services. The North American Industry Classification System

(NAICS) Code is 541611, with a $15 million size standard.

Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition

Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative

(COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

Contracting Officer Representative (COR):

A COR will be delegated under separate cover.

Contract Manager:

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Onsite contractor personnel will be required to obtain and wear badges in the performance of this service.

DEFINITIONS & ACRONYMS

PWS. Performance Work Statement

Best Effort: That effort expended by the contractor to perform within the awarded ceiling price all work specified in this acquisition and all other obligations under this acquisition. This effort includes providing required qualified personnel, properly supervised, and following industry accepted methodologies and other practices. The effort is further characterized by operating at all times with the Government’s best interest in mind, using efficient and effective methods, and demonstrating sound cost control. The effort must be identical to the effort that would be expended if this were a firm-fixed price acquisition and the contractor’s profits were dependent upon reducing costs while meeting the Government’s requirements in terms and quality and schedule.

Failure to provide this required effort may result in the withholding of payment for hours expended that do not qualify as best effort or a reduction in the rate per hour to reflect decreased value of services received.

Construction Plus (C+). In addition to construction skills training, YouthBuild grant applicants may include occupational skills training in outer in-demand industries, referred to as the Construction Plus component of the program.

Contracting Officer’s Representative (COR). A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

DOL. Department of Labor

Funding Opportunity Announcements (FOAs). A Funding Opportunity Announcement (FOA) is the document all federal agencies use to announce the availability of grant funds to the public.

Grantee Performance Management System (GPMS). A new web-based grantee performance reporting management system, will support WIOA-funded discretionary grant programs, including YouthBuild.

Management Information System (MIS). Grantee performance reporting system that all DOL YouthBuild grantees must use to report enrollment and demographic data, services provided, and performance outcomes.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

Workforce Innovation and Opportunity Act (WIOA) WIOA is landmark legislation that is designed to strengthen and improve our nation's public workforce system and help get Americans, including youth and those with significant barriers to employment, into high-quality jobs and careers and help employers hire and retain skilled workers.

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND

SERVICES

3.1 General:

The government shall provide, the facilities, equipment, materials, and/or services listed below.

3.2 Equipment:

The Government will provide office space, a desk, a chair and a telephone; and other Government-furnished property. Government-furnished property may include computer with appropriate hardware and software and other resources to be provided by the Government as required depending upon the task and need involve and administrative resources. Office equipment at the workspace will also include E-mail accounts, laser printers, facsimile machines, and copiers. Additional space may be provided as required at the determination of the Government.

3.3 Services:

Government will provide access to task-related knowledgeable personnel and personnel with decision-making authority. The Government on occasion will provide the Contractor with access to studies, costs and budget analysis reports, data bases and other documents required to accomplish the task and perform duties.

3.3.1 Utilities:

All utilities in the facility will be available for the contractor’s use in performance of duties outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.4 Facilities:

The Government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General:

Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

4.2 Clearance:

The Contractor shall possess or be eligible to receive and maintain any required security clearance. The Contractor’s employees, performing work in support of this contract shall have been granted a standard Department of Labor employee security clearance as required.

PART 5 SPECIFIC TASKS

5.1 Basic Services:

The contractor shall provide services for Department of Labor YouthBuild grantees.

Task Area #1 – Project Management and Contract Staffing

The Contractor shall put in place a core contract management team to oversee the work of YouthBuild TA. The team will consist of three contract staff members and must include, at a minimum, a Project Director. The management team will manage all aspects of the YouthBuild TA contract including oversight of the budget, contract deliverables, implementation of grantee virtual and in-person convenings, performance coaching, and facilitated peer sharing.

In addition, the management team will ensure that DOL staff is consulted with and apprised of contract progress on a regular basis via weekly meetings with staff and monthly meetings with management. It will also ensure that the Contracting Officer’s

Representative (COR) is informed and his/her input is built into all aspects of the work.

A designated member of the contract staff will provide administrative support and staffing to the management team which will focus on key content areas, as defined in the

YouthBuild FOAs, and as they emerge from grantee input and administrative priorities.

The management team will work with the TA team described in 1.4.1 to help manage content, communications, and the TA strategic focus for all YouthBuild TA activities.

Key Deliverables

a. Convene the management team to oversee the work of YouthBuild TA.

b. Participate in a contract kickoff meeting virtually or in Washington, DC.

c. Provide staffing to management team meetings, including scheduling, agenda development, meeting logistics, minutes, and timely dissemination of minutes to team members.

d. Develop and manage the TA work plan and provide regular updates on progress.

e. Participate and coordinate regular calls with DOL staff and other stakeholders regarding project status and progress on project deliverables.

f. Participate in virtual or in-person quarterly meetings with DOL staff to present on status of project and deliverables.

g. Manage the work of the TA team described in 1.4.1 to ensure implementation of the strategic direction within TA activities and resources for all YouthBuild grantees.

h. Ensure DOL approval is obtained on project deliverables and final products planned for dissemination.

i. Oversee the development of a comprehensive set of tools, knowledge resources, peer networks, trainings, webinars, handbooks, and other resources to help guide grantees towards excellence in project implementation through the TA team.

j. Ensure all grantee-specific and publicly disseminated deliverables and products: are developed by subject matter experts and communications specialists; use the most effective communication vehicles for the topic and audience (social media, written documents, events, etc.); employ the use of high-quality graphic design and formatting, as needed; and, written products are technically correct without editorial or typographical errors.

k. Provide all deliverables intended for public dissemination to DOL in “post-ready” and “editable electronic” format by a DOL-specified due date.

l. Submit an annual report at least 15 days prior to end of the contract year, detailing activities, accomplishments, challenges, and any recommendations for improvement.

m. Submit a final project-end-report detailing the project results, best practices, and challenges identified throughout the project.

n. Manage the update to existing, and/or development of new, Standard

Operating Procedures (SOPs) which may include the following: Technical

Assistance Vehicles SOP; How to Submit Deliverables SOP; Shared Calendar

SOP; Coaching SOP; Multi-Site Collaborative SOP; Content Innovation

Strategy SOP; Virtual Trainings/Webinars SOP; Electronic Resources SOP;

Events SOP; Database Management SOP; and the Performance Reporting

Help Desk SOP. Details on SOPs are described in related section.

Task Area #2 - Performance Coaching

The Contractor shall deliver performance coaching to active YouthBuild grantees. The

Contractor shall individualize performance coaching to meet the needs of each

YouthBuild grantee. The Contractor may have this coaching expertise among their own staff or may partner with individuals or organizations that have access to this expertise.

Specialized coaching efforts may include the following areas:

Familiarity with current workforce regulations

Apprenticeship best practices and pathways at the local level

Use of data to manage programs

Partnership and integration strategies with the public workforce system, including working with the workforce system to access data

Models of career pathway planning

Academic program components

Virtual learning

Labor market information and credentialing

Construction work site management and partnership development (i.e.

Habitat for Humanity, Public Housing Authorities)

Leadership development

Case management for performance

Youth counseling and trauma-informed care practices

Best practices and learning strategies for adult learners, contextualized education, and project-based learning

Staff professional development and management

Performance coaching by the Contractor shall include the use of remote and on-site TA assessment and data analysis. The Coaching Coordinator will take the lead, with DOL staff input, to schedule virtual site visits. The purpose of the virtual site visits will determine the TA needs and the virtual solutions focused on specific topics, such as engaging with the public workforce system or planning for career pathways.

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