Questions and Response - MEDIA MONITORING SYSTEM AND SERVICES.pdf

Questions and Responses

15PBJS21Q00000002

Media Monitoring System and Services

1. Is this a new requirement for the Office of Justice Programs?

Response: No

2. Can you please provide an estimate of the volume of mentions on Social Media Channels that OJP anticipates tracking on a monthly basis?

Response: 1,500 or less per month is a good estimate

3. Attachment 1, 4. Specific Task “OJP requires support for social media monitoring to facilitate social media listening, influencer identification, and analytics of social media based upon key word searches.”

Please clarify if the scope is intended for media platforms?

Response: The scope includes monitoring of mentioned on the most prominent platforms, especially Facebook and Twitter

4. Attachment 1, 4. Specific Task” OJP requires support for social media monitoring to facilitate social media listening, influencer identification, and analytics of social media based upon key word searches.”

Please clarify if the scope is intended for DOJ OJP accounts only or all social media accounts.

Response: OJP accounts primarily, but possibly other accounts if directly related to OJP offices or programs

5. Attachment 1, 4. Specific Tasks “The system should provide data regarding engagement rates and specific engagement data (likes, retweets, shares, etc.) identify key influencers, and audience demographic information.”

Please clarify if the scope is intended to monitor DOJ OJP accounts only or all social media accounts.

Response: OJP accounts primarily, but possibly other accounts if directly related to OJP offices or programs

6. Whether companies from Outside USA can apply for this? (like, from India or Canada)

Response: As of most recent guidance, this is limited to providers based within the USA

7. Whether we need to come over there for meetings?

Response: Though in-person meetings may at times be requested, it would be very infrequent

8. Can we perform the tasks (related to RFP) outside USA? (like, from India or Canada)

Response: As of most recent guidance, this is limited to providers based within the USA

9. Can we submit the proposals via email?

Response: Please see, Attachment 2 Instructions, Page 2 ~ “Due Date and Time for Quotation”.