Questions_and_Answers.xlsx
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- Building Access Management System For Visitors
- Solicitation number
- 15PADH18N00000009
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Sheet1
| Number | Questions | Answers |
| 1 | Section 2.0, Sentence 4; The system shall provide a standalone unit for guest registration. Our system provides a standalone workstation for a manned workstation but not a kiosk that completely allows a visitor rights to print their own badge. Our kiosk only gathers visitor information and prints either a receipt or puts information visitor provided into que for officer or staff to verify and look at visitor ID before handing printed photo visitors badge for property access. Is this an acceptable solution to RPF response? | Either solutions are acceptable: 1. A visitor badge is printed by an officer after verification of entrance receipt 2. A visitor badge is printed by the visitor then verified by an officer |
| 2 | Can a company if chosen get remote access to visitor management chosen computer workstation and database VM server for system installation or will SISCO or chosen contractor have to install system locally onsite? | Usually installations are performed onsite. However, remote installations and upgrades have occurred in the recent past. Remote installations must be approved and coordinated with the Office of the Chief Information Officer. They will require architecture plans and implementation plans/instructions before performing an assessment. |
| 3 | Do you want the ability to accurately scan passports and green cards if visitor does not have a US/Canadian issued Driver’s license or state issued ID to have barcode or magnetic strip read? | It is not a requirement to scan passports and green cards. It is a requirement to scan driver licenses and state issued IDs. |
| 4 | Our kiosk only offers Voice Prompts in various languages. Is this sufficient enough without the prompts being in different chosen languages? | Yes, this is sufficient. |
| 5 | What do you mean by Section 2.0, Sentence 18; The system shall be able to display and require affirmative acceptance of buildings terms and conditions at sign in? do you want it displayed on screen or on signature pad for user to sign at time of badge issuance? | We want the system to display the terms and conditions of entry into the building. The terms and condition may be in the form of a splash screen which the visitor sees at the start of the verification process or a prompt that the visitor explicitly acknowledges during the verification process. |
| 6 | What do you mean in Section 2.0, Sentence 23; The system support the ability to customize workflows to fit your visitor management needs? Kiosk that allows visitor to completely process themselves and print their own badge or to get a photo visitor badge for access to your property even at a manned workstation? | The system should provide the ability for an administrator to customize workflows by providing the ability to make key fields mandatory and providing the ability to hide non-essential fields. |
| 7 | If our company is not a GSA reseller can the US DOJ purchase direct or do you have other sources to let us sell our solution to you? | This Sources Sought Notice is being released pursuant to the Federal Acquisition Regulations (FAR) Part 10 for Market Research. Based on the response to this market research, if it is evident that this requirement can be procured through GSA, the Government may solicit through one of GSA’s Federal Supply Schedules. The needed items/services for this requirement would have to be listed on the Vendor’s GSA contract with applicable pricing. To answer the second part of your question, any teaming is a business decision of all interested parties (vendors) |
| 8 | What do you mean in Section 4.0, Sentence 1; by 24/7/365 accessibility to all systems functions? Do you mean SISCO or contractor support or used of the system and database for reporting, badge printing and Pre-Authorization of visitors? | The system should be available for reporting, badge printing, and pre-authorization of visitors. |
| 9 | Do you need 24/7/365 support as requested in Section 4.0, Sentence 2 or is Monday-Friday 8:30AM-5:30PM as originally quoted good enough since most government office are a Monday-Friday operation. | We need access to technical support 24/7/365. |
| 10 | We are a US based company with only Florida office with a solution support team available. We may not have a particular company tech available at time of call but our support system tracks client call history and staff is small enough to learn them by name or you can ask for a particular rep by name who may have been tech system was installed by. | There is no question to respond to here. |
| 11 | In Section 3.0, Sentence 6; what does it mean that must allow OJP Security to perform a Certification and Accreditation of Systems? | The IT Security Division will assess the system against the NIST 800.53 medium-impact controls. |
| 12 | Section 2.0, Sentence 4; System shall provide a standalone unit for guest registration. Yes our system provides a standalone workstation for a manned workstation but not a kiosk that completely allows a visitor rights to print their own badge. Our kiosk only gathers visitor information and prints either a receipt or puts information visitor provided into que for officer or staff to verify and look at visitor ID before handing printed photo visitors badge for property access. Is this an acceptable solution to RPF response? | Either solutions are acceptable: 1. A visitor badge is printed by an officer after verification of entrance receipt 2. A visitor badge is printed by the visitor then verified by an officer |
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