9 - TOP Refunds and Disbursements Instructions.pdf

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Private Counsel Debt Collection - Middle District of Florida
Solicitation number
15JPSS24R00000012
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About this file

This document provides instructions for the U.S. Department of Justice on processing refunds and disbursements for civil debt collections through the Treasury Offset Program. It outlines the steps for Justice personnel to review a debtor's financial history and payment records, determine if a refund should be issued, and monitor processed refunds. Contact information is provided for the Help Desk to assist users as needed. The related solicitation seeks private counsel to provide debt collection services for the Middle District of Florida under the Justice Management Division. Interested offerors should review the combined synopsis and solicitation notice for details on the statement of work, evaluation factors, and basis of award. The closing date is listed as April 15, 2022.

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Text version

Step 1.

Step 2.

Step 3.

U.S. Department of Justice Instruction 1400.03.01

Click on Financial Transaction-Manage Debtor Payments.

Click on Review Financial History.

Search and select the appropriate debtor. If you believe a refund for a civil TOP debt must not be refunded you must contact the Help Desk for assistance.

Help Desk

CDCS Help Desk I NCIF.Finance@usdoj.gov 1 (800) 683-6567 Table 3 - Help Desk Contact Information

E. Monitor Refunds

PC may review if a refund has been processed by DAOG on the Disbursement History screen by taking the following steps from the CDCS main menu:

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Click Finance Transaction-Manage Debt Payments;

Click Disbursements-Review/Update;

Enter debtor information on the Search screen, click Next;

Click Select Record and go to the Disbursements List of

Transactions screen;

Select the appropriate transaction, click Select Disbursement; and

Click Dish History at the bottom of the Disbursement Details screen to get disbursement history information.

II. Questions and Comments

PC offices that have any questions or comments regarding this Instruction should contact the PC program POCs shown below or via e-mail DCMPrivateCounsel@usdoj.gov.

POC:

Title:

Email:

Telephone:

Address:

TBD

TBD

XXXXXXXXXX@usdoj.gov

202.XXX.XXXX

Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530

TBD

TBD

XXXXXXXXXX@usdoj.gov

202.XXX.XXXX

Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530

top instruct vpage.pdf
1400_03_01 TOP Refunds and Disbursements InstructionsFINAL

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