Question and Answers RFP 5-9-2024.pdf

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Attached to
Mail room & Warehouse Support Services
Solicitation number
15DDHQ24R00000015
Issued by

About this file

This document contains questions and answers related to a solicitation for Mail room & Warehouse Support Services (Solicitation Number: 15DDHQ24R00000015) issued by the Department of Justice Drug Enforcement Administration (DEA).

The key details are:

  • This is a 100% 8(a) small business set-aside solicitation under NAICS code 561431.
  • The solicitation seeks mail room and warehouse support services on an all-or-none basis. Offerors must be registered in SAM.
  • Questions were due by May 2, 2024 and proposals are due by May 10, 2024. Late submissions will not be accepted.
  • The government intends to award a single IDIQ contract to the responsible offeror providing the best value.
  • There is an incumbent contractor, SYSCOM, currently performing these services.
  • The government will not extend the proposal due date but will increase the overall page count from 35 to 40 pages.

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Text version

115DDHQ24R00000015

D-23-FS-0162

Questions and Answers

1. QUESTION:

We noticed that the government removed the instructions in Section L under Factor 1 - Technical Capability, but did provide evaluation details for Factor 1 in Section M. Would the government please clarify if we are supposed to address Factor 1 in our proposal?

ANSWER: Yes.

The solicitation ( ) will (X) will not be amended to reflect this clarification.

2. QUESTION:

Given the change in evaluation ratings, from past/fail to a confidence rating, will the government extend the proposal due date and allow additional time for prospective offerors to submit a proposal?

ANSWER: No. The government will not be extending the proposal due date due to the change in evaluation ratings.

3. QUESTION:

We would like to know if this is a brand new contract OR if there is (was) an incumbent performing these services.

ANSWER: No, this is not a new requirement. The current contract number is

15DDHQ19C00000001.

4. QUESTION:

Can our subcontractor/partner could hold the facility clearance? We plan to get our sponsored soon but right now we would need to utilize our subs facility clearance. Would that be acceptable?

ANSWER: This contract has been classified at the Top Secret level for the prime and any subcontractors. At the time of award, the prime must hold a facility clearance.

5. QUESTION:

Are there (SOP’s) standard operating procedures in place for all departments?

SECTION C / C.2 GENERAL REQUIREMENTS / (c ), Page 13

ANSWER: Yes, there are SOPs in place for all departments. However, due to evolving business practices, the SOPs are in varying stages of completion to allow for flexibility in making changes to meet new requirements.

The solicitation ( ) will (X) will not be amended to reflect this clarification.

6. QUESTION:

Are inbound and outbound shipments schedule or (FCFS) first come first served?

SECTION C / C.2 GENERAL REQUIREMENTS / (c ), Page 13

ANSWER: The question posed does not appear to relate to reference C.2 ( c ). However, inbound and outbound shipments are both scheduled and FCFS.

7. QUESTION:

What are the (WMS) waste management systems in place?

SECTION C: SOW / C.2 GENERAL REQUIREMENTS / (g) , Page 14

ANSWER: The question posed does not appear to relate to reference C.2 ( g ). However, waste management is regulated by the Lessor at both facility locations, with the exception of federal government property. All federal property is disposed of in accordance to federal regulations, to include reuse, recycling, sales, and destruction.

8. QUESTION:

ANSWER:

9. QUESTION:

What is the number of physical locations in the facility?

SECTION C / C.3 SCOPE OF WORK / (d) SPRINGFIELD WAREHOUSE SERVICES , Page 17

ANSWER: Question unclear, unable to provide a response.

10. QUESTION:

What is the box / case capacity that could be stored?

SECTION C / C.3 SCOPE OF WORK / (d) SPRINGFIELD WAREHOUSE SERVICES / v. v., page 18

ANSWER: Question unclear, unable to provide a response.

11. QUESTION:

Are cycle counts preformed regularly and saved within WMS/Excel files?

SECTION C / C.3 SCOPE OF WORK / (d) SPRINGFIELD WAREHOUSE SERVICES / v. v., page 18

ANSWER: Cycle counts are performed randomly; however, a full inventory is performed annually. All information is stored in the Supply Inventory Management System.

12. QUESTION:

What’s the inventory on the useable equipment (forklifts & pallet jacks) etc.?

SECTION C / C.6 ADDITIONAL REQUIREMENTS/ (b) ii, page 19

ANSWER: (3) Electric forklifts (3) Order pickers (2) Propane forklifts (4) Electric pallet jacks (2) Manual pallet jacks (1) Electric walkie stacker (1) Diesel forklift.

13. QUESTION:

What security system in exist to protect the inventory?

SECTION C / C.3 SCOPE OF WORK / (d) SPRINGFIELD WAREHOUSE SERVICES / v. v., page 19

ANSWER: Monitored security cameras and facility access.

14. QUESTION:

What is the farthest address from Lincoln Place that has regular deliveries/pickups? What percentage of the volumes come from the furthest location?

SECTION C / C.1 INTRODUCTION / (a), page 12

ANSWER: From Lincoln Place, the farthest address for regular deliveries/pickups is the Springfield Warehouse (14 miles).

15. QUESTION:

How are you currently handling your obligations to the Post Office under the Private Express Statute?

SECTION C / C.2 GENERAL REQUIREMENTS / (c ), page 13

ANSWER: All mail for Lincoln Place goes through the USPS for postal service.

16. QUESTION:

Are the FedEx/UPS packages coming direct to us from the carrier or are we picking them up from somewhere else?

SECTION C / C.3 SCOPE OF WORK / (a) MAIL SERVICES / i. Incoming Mail / 1., page 15

ANSWER: FedEx delivers packages directly to the Springfield Warehouse.

17. QUESTION:

Are we picking up from PO boxes at the Post Office? If so, are they setup for caller services?

SECTION C / C.3 SCOPE OF WORK / (a) MAIL SERVICES / i. Incoming Mail / 1., page 15

ANSWER: No.

18. QUESTION:

Do you ship out USPS Express or Registered? I only see verbiage about incoming Express and Registered. If there are outgoing, what system are you using to process the shipping labels or are you still filling out the Post Office forms? If still using PO forms, how are those shipments currently being paid for at the counter?

SECTION C / C.3 SCOPE OF WORK / (a) MAIL SERVICES / ii. Outgoing Mail/Metering / 1, page 16

ANSWER: USPS Express and Registered are both used for shipping. DEA has a Reimbursable Agreement with the USPS. A mail metering machine is used to print postage.

19. QUESTION:

Will the government consider excluding past performances from the page count in support of Technical Volume information being requested?

ANSWER: No. The government will increase the overall page count from 35 pages to 40 pages.

The solicitation ( ) will (X ) will not be amended to reflect this clarification.

20. QUESTION:

The RFP is requesting a comprehensive Security Plan in Factor 2. Will the government consider excluding the Security Plan from page count given the amount of information required in the Technical Volume and the double spaced requirement?

ANSWER: No. The government will increase the overall page count from 35 pages to 40 pages.

21. QUESTION:

Due to all the information required in the Technical Volume, will the Government consider changing the line spacing requirement to single space?

22. QUESTION:

Due to all the information required in the Technical Volume, will the Government consider reducing the font size to 10 pt?

23. QUESTION:

Will the Government allow font sizes in tables and graphics to be reduced to 10 pt?

24. QUESTION:

Does the double space requirement apply to tables and graphics?

ANSWER: No.

25. QUESTION:

Will the Government consider increasing the page count to accommodate all four factors and the various plans required?

ANSWER: Yes. The government will increase the overall page count from 35 pages to 40 pages. See page 112.

The solicitation (X) will ( ) will not be amended to reflect this clarification.

26. QUESTION:

The RFP states resumes must be attached in the Appendices of the Offeror's proposal. Are Appendices excluded from page count?

27. QUESTION:

Do the resumes have to follow the double spaced requirement?

28. QUESTION:

In order to effectively respond to the solicitation, can the government please provide a one-week extension once the Q/As are posted?

ANSWER: The government will extend the submission date by two days.

The solicitation (X ) will ( ) will not be amended to reflect this clarification.

29. QUESTION:

Can the proposal volumes be submitted in PDF format?

ANSWER: Yes

30. QUESTION:

Can the government please provide all updates in red or a highlighted font within the amended solicitation to clearly demonstrate the exact changes made?

ANSWER: Any changes to the solicitation will be captured in red.

31. QUESTION:

Can the government please ensure that all questions provided to the government are responded to? We understand that some may appear to be duplicates between vendors, however this help ensures all questions are accounted for.

ANSWER: The government will not duplicate the same question and answers.

32. QUESTION:

Is there an incumbent currently performing this work?

ANSWER: SYSCOM

33. QUESTION:

Is it the government’s intention to allow ten (10) separate contract submissions in Factor 4?

ANSWER: See changes in red - Section L.10 factor 4, page 114

The solicitation (X ) will ( ) will not be amended to reflect this clarification.

File details come from the government source that posted it. Updated .