STATEMENT OF WORK.pdf

STATEMENT OF WORK/ SPECIFICATIONS

LINEAR ACCELERATOR MAINTANACE SERVICE AGREEMENT

A. SUBJECT

The Federal Bureau of Prisons, Field Acquisition Office in Grand Prairie, Texas, intends to make a single award to a responsible entity that will provide service and maintenance support for the linear accelerator equipment in Oncology.

Any deviations from this Statement of Work requires a Change Order Request and must be authorized in writing by the Contracting Officer prior to the implementation of the change.

B. PLACE OF PERFORMANCE

Services will be rendered at The Federal Bureau of Prisons (FBOP), Federal Correctional

Complex located at Federal Medical Center 1000 Old NC Highway 75, Butner NC. 27509, specifically in the Oncology department.

C. SCOPE OF WORK

The contract will service and cover the following equipment:

Clinac HE- H271473, Aria for RadOnc and Eclipse- HIT1486.

i. The limited full-service contract for H271473 will include the following coverage:

Comprehensive Parts Coverage, Help Desk Support Technical, Limited Support, Multi

Machine Discount, NFO and special freight handling, OSL Non-Standard Hours, On-site emergency labor, Periodic Maintenance Inspections Non-Standard Hours, Remote Access and unlimited help desk support clinical.

The equipment covered is CLINAC-2100C: H271473, Treat: H511090, Millennium MLC:

H541759, EPI: H810587.

ii. The essentials contract for HIT1486 will include the following coverage:

ARIA Direct Connect Fee, Discount on new SW licenses, Discounted labor rates, Discounted

Parts Pricing, Discounted Training, Help desk support technical and Interoperability upgrades and maintenance, MR/ SP and associated training, Mandatory Upgrades coverage, OSL Non-

Standard Hours, On-site Emergency Labor, Periodic Maintenance Inspections Non-Standard

Hours, Parts Coverage IT Equipment, Refresher Training, Remote Access Discount, Remote

Access, Software Upgrade and associated training, Unlimited help desk support clinical.

The equipment covered is REF-ARIA Radiation Oncology.

iii. The essentials contract for HIT1476 will include the following coverage:

Discount on new SW licenses, Discounted Labor Rates, Discounted Parts Pricing, Discounted Training, Help Desk Support Technical, Interoperability Upgrades Maintenance, MR/ SP and associated training, Mandatory Upgrades coverage, OSL Non- Standard Hours, On-site Emergency Labor, Periodic Maintenance Inspections Non- Standard Hours, Parts

Coverage IT Equipment, Refresher Training, Remote Access Discount, Remote Access, Software Upgrade and associated training, Unlimited help desk support clinical.

The equipment covered is REF-ARIA Radiation Oncology.

D. SPECIFIC REQUIREMENTS

The limited full-service agreement will provide all the parts necessary, except consumable items, to keep the covered equipment functioning normally. The Contractor will use commercially reasonable efforts to provide only the services required to maintain the capability of the device.

The essentials agreement will provide and maintain the functionality of existing interfaces that were originally created for the Customer. They will make all modifications and changes to existing and working interfaces that are required due to a software update or upgrade.

The help desk specialists will provide technical and clinical support for the equipment covered by telephone, remote access (SmartConnect) and email.

Annual refresher trainings will be provided to FCC Butner staff via the internet, multimedia

(DVD) or on-site.

E. BILLING FOR SERVICE

The contractor is expected to bid a fixed/ capitated price for the service agreement.

The contractor must provide a means of electronic payment to include bank routing and account number. The contractor shall provide a monthly and/ or quarterly billing statement to the Federal

Correctional Complex Accounting Department which accurately reflects the agreed rates.