Attachment_G._Quality_Control_Record.docx

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Medical Claims Processing Services
Solicitation number
15-236-SOL-00019
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Quality Control Record

97% of paid claims are paid accurately
97% data entry accuracy
97% of clean claims are paid within 30 days
97% of FI Newsletters are published quarterly
97% of calls received from the help desk are answered
97% of copy requests are completed
Action / Notes

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Annual Update of the FI Resource Manual, date:

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