15. Attachment 5, PPS.pdf

6973GH-21-R-00003

Attachment 5

MMAC Security Guard Services

PROCUREMENT SENSITIVE WHEN COMPLETED

FOR OFFICIAL USE ONLY

PROCUREMENT SENSITIVE WHEN

COMPLETED FOR OFFICIAL USE ONLY

SIR/RFO No. 6973GH-20-R-00137

MMAC SECURITY GUARD SERVICES

PAST PERFORMANCE SURVEY

To:

Organization:

Fax No.: E-mail Address:

Date: Number of Pages (including this sheet): 5 in total

Your name was provided as a point of contact for the following:

Contractor Name:

Contract Number:

Project Title:

In regard to the above contractor’s performance on the referenced contract, please complete the attached Past Performance Survey and return as follows:

Send to: Cynthia Cooper, Contracting Officer

E-mail Address: cynthia.cooper@faa.gov

For questions, please send to the above referenced email

Please provide your response no later than November 1, 2020, 2:00 p.m. CST

Thank you!

mailto:cynthia.cooper@faa.gov

Offeror to complete this page:

1. Name of Contractor:

2. Provide a brief description of the referenced contract and why it is relevant to 6973GH-20-R-00137:

3. Type of contract; e.g., firm fixed-price, cost-reimbursable:

4. Contractor Role (circle one): Prime Contractor, Subcontractor _______________________________________

4. Contract Number (if applicable):

5. Total Contract Amount (if a Subcontract, then include value of subcontract):$

6. Date of Contract Award:

7. Contract Period of Performance: Start End

8. Was a deficiency notice issued?

9. Was a Cure Notice issued?

If so, was the issue successfully resolved?

If so, was the issue successfully resolved?

10. Was a Show Cause issued? If so, was the issue successfully resolved?

Name of Responding Point of Contact:

Agency/Organization:

Mailing Address:

Telephone Number:

E-mail Address: __________________________________________________________________

PAST PERFORMANCE QUESTIONNAIRE

1. Please complete this questionnaire. E-mail the completed questionnaire to the address as shown in the letter. Handwritten responses are sufficient. If you need more space than that provided, please attach additional pages. Responses will be treated as source selection sensitive information.

2. PERFORMANCE QUALITY ASSESSMENT DEFINED:

EXCEPTIONAL (E) Performance meets contractual requirements and exceeds many to the

Government’s benefit. The category being assessed was accomplished with minor problems for which corrective actions taken by the contractor were highly effective.

VERY GOOD (VG) Performance meets contract requirements and exceeds some to the

Government’s benefit. The category being assessed was accomplished with some minor problems, for which corrective actions taken by the contractor were highly effective.

SATISFACTORY (S) Performance meets contract requirements. The category being assessed contains some minor problems, for which corrective actions taken by the contractor appear to be or were satisfactory.

MARGINAL (M) Performance does not meet some contractual requirements. The category being assessed reflects a serious problem, for which the contractor has not identified corrective actions. The contractor’s proposed actions appear only marginally effective or not fully implemented.

UNSATISFACTORY (U) Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The category being assessed contains a serious problem(s), for which the contractor’s corrective actions were ineffective.

NOT APPLICABLE (NA) Unable to provide a score. Performance in this area not applicable to effort assessed.

3. For each item on the questionnaire, select the appropriate quality assessment and provide supporting narrative for your response.

COST CONTROL

(1) Contractor’s cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/underrun, Government-imposed schedule changes, etc.)

EXCEPTIONAL(E)

VERY GOOD (VG)

SATISFACTORY (S)

MARGINAL(M)

UNSATISFACTORY (US

NOT APPLICABLE (N/A)

COMMENTS:

(2) How effective did the contractor use innovation and efficiencies to enhance contract performance and reduce cost?

SATISFACTORY (S)

MARGINAL(M)

QUALITY AND TIMELINESS OF SERVICES

(3) Did the contractor perform security guard services in accordance with the requirements described in the contract?

SATISFACTORY (S)

MARGINAL(M)

(4) Has the Contractor ever been issued a contract discrepancy report (CDR)?

If yes, provide circumstance(s).

Yes __ No ___

Circumstances(s):

(5) Does the contractor have an effective Quality Control Plan?

SATISFACTORY (S)

MARGINAL(M)

(6) Did the contractor provide timely and accurate deliveries of contract data reports (CDRLS)?

SATISFACTORY (S)

MARGINAL(M)

BUSINESS RELATIONS – EFFECTIVE MANAGEMENT

(7) How well did the contractor’s organizational support structure provide an adequate span of control and supervision?

SATISFACTORY (S)

MARGINAL(M)

(8) How well did the contractor team with his/her subcontractors?

SATISFACTORY (S)

MARGINAL(M)

(9) How would you rate the contractor’s ability to maintain/retain skilled workforce?

SATISFACTORY (S)

MARGINAL(M)

(10) How would you rate the contractor’s utilization of appropriately skilled employees, equipment and materials to accomplish work requirements?

SATISFACTORY (S)

MARGINAL(M)

(11) How well did the contractor meet emergency requirements?

SATISFACTORY (S)

MARGINAL(M)

(12) How would you rate the contractor’s workforce recruitment, training, qualification and certification programs during mobilization and transition?

SATISFACTORY (S)

MARGINAL(M)

(13) How well did the contractor comply with contract terms and conditions?

SATISFACTORY (S)

MARGINAL(M)

(14) How well did the contractor maintain training requirements for security guard personnel:

SATISFACTORY (S)

MARGINAL(M)

CUSTOMER SATISFACTION

(15) How would you rate overall customer satisfaction with the contractor’s performance?

SATISFACTORY (S)

MARGINAL(M)

INTEGRITY

(16) How well did the contractor identify inefficiencies that could adversely affect performance, and take corrective or preventive action to resolve problems?

SATISFACTORY (S)

MARGINAL(M)

(17) How effective was corporate management at working with unions regarding Collective Bargaining Agreements?

SATISFACTORY (S)

MARGINAL(M)

(18) Has the contractor ever been given a cure notice or a show cause notice? If yes, provide circumstance(s).

Yes __ No ___ N/A __

Circumstances(s):

(19) Given the choice, would you award to this contractor again? If no, state why.

Yes ___ No __

Supporting Narrative:

(20) Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

Yes __ No ___

Contract/Program: _____________________________________________________________

Point of Contact Name: _________________________________________________________

Point of Contact Phone Number: __________________________________________________

Other information: _____________________________________________________________

Thank you for your assistance in completing this questionnaire!

SIR/RFO No. 6973GH-20-R-00137