15 - Consumer Protection Compliance Template v2.xlsx
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- Interim Servicing Solicitation - Amendment 0001
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- 91003120R00180001
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Instructions U.S. Department of Education Office of Federal Student Aid
| Interim Servicing Solution |
| Attachment 15 – Consumer Protection Compliance Template Version 2.0 | Instructions |
1 Offerors shall use this template to provide information on past performance failures and proceedings.
| 2 | Please follow these instructions for filling out the "Past legal proceedings" tab: Offeror shall detail legal proceedings that have reached a final disposition in any court within the three years preceding the date proposals are due concerning allegations of violating federal consumer protection laws (i.e., the Consumer Financial Protection Act, the Fair Credit Reporting Act, the Fair Debt Collection Practices Act, the Truth in Lending Act, and the Privacy Act of 1974) as pertinent to financial services. | |
| a | Offeror shall provide full case caption or captions (e.g., Plaintiff, et al. v. Defendant). | |
| b | Offeror shall provide each court venue in which the proceeding was been filed or heard. | |
| c | Offeror shall provide relevant dates for the legal proceeding (e.g., filing date, closing date). | |
| d | Offeror shall list all parties to proceeding, identifying parties' roles (e.g., defendant, plaintiff, plaintiff-intervenor). | |
| e | Offeror shall indicate whether the proceeding was joined by a government agency at any level of government (federal, state, or local). | |
| f | Offeror shall provide a clear description of the claims and the relief sought. | |
| g | Offeror shall indicate the ultimate disposition of case (including both final judgment/ruling and remedies ordered, if any). | |
| h | Offeror shall provide any subsequent and related measures taken by Offeror, whether (a) required as a result of lawsuit or (b) related in fact to allegations in lawsuit. |
| 3 | Please follow these instructions for filling out the "Ongoing legal proceedings" tab: Offeror shall detail ongoing legal proceedings that have not reached a final disposition (any court) concerning allegations of violating federal consumer protection laws (i.e., the Consumer Financial Protection Act, the Fair Credit Reporting Act, the Fair Debt Collection Practices Act, the Truth in Lending Act, and the Privacy Act of 1974) as pertinent to financial services. This information is being requested for informational purposes only and will not be used for evaluation. | |
| a | Offeror shall provide full case caption or captions (e.g., Plaintiff, et al. v. Defendant). | |
| b | Offeror shall provide each court/venue in which the proceeding has been filed or heard. | |
| c | Offeror shall provide relevant dates for the legal proceeding (e.g., filing date; appeal filing date). | |
| d | Offeror shall list all parties to proceeding, identifying parties' roles (e.g., defendant, plaintiff, plaintiff-intervenor). | |
| e | Offeror shall indicate whether the proceeding was/is joined by a government agency at any level of government (federal, state, or local). | |
| f | Offeror shall provide a clear description of the claims and the relief sought. | |
| g | Offeror shall indicate the current posture of the case. | |
| h | Offeror shall provide any subsequent and related measures taken by Offeror, whether, (a) required as a result of lawsuit, or (b) related in fact to allegations in lawsuit. |
| 4 | Offeror may submit a narrative (limited to one page, in total) clearly providing any context, fact, or argument, as well as any corrective or subsequent action, that the Offeror believes should be considered. Narrative may relate to any of the legal or other proceedings/matters listed as required by this template, or may be an unrelated narrative pertaining to Offeror's practices to ensure compliance with consumer protection laws and regulations. For every item of information provided, the entity involved (whether the Offeror, its teaming partner(s)/subcontractor(s), and/or an agent or other affiliated entity) should be specified, and the project or contract involved may be specified. |
| 5 | The information listed above must be submitted for all Offerors, teaming partner(s)/subcontractor(s), and/or agents or other affiliated entity, that will be performing 10% or more of the work (as measured by dollars). |
Past legal proceedings U.S. Department of Education Office of Federal Student Aid
| Interim Servicing Solution |
| Attachment 15 – Consumer Protection Compliance Template Version 2.0 |
Entity name Entity type (e.g., offeror, teaming partner, subcontractor, affiliate) Case caption(s) (e.g., Plaintiff, et al. v. Defendant) Court/venue Filing date Closing date Plaintiff(s)/Petitioner(s) Defendant(s)/Respondent(s) Other parties, if any (e.g., plaintiff-intervenors, defendant-intervenors) Government agencies joining (federal, state, local) Description of claims and relief sought (limit to 150 words) Ultimate disposition (both judgment and remedies ordered) Measures taken (e.g., fines paid, voluntary ameliorative actions)
Ongoing legal proceedings U.S. Department of Education Office of Federal Student Aid
| Interim Servicing Solution |
| Attachment 15 – Consumer Protection Compliance Template Version 2.0 |
Entity name Entity type (e.g., offeror, teaming partner, subcontractor, affiliate) Case caption(s) (e.g., Plaintiff, et al. v. Defendant) Court/venue Filing date Other dates (e.g., appellate date) Plaintiff(s)/Petitioner(s) Defendant(s)/Respondent(s) Other parties, if any (e.g., plaintiff-intervenors, defendant-intervenors) Government agencies joining (federal, state, local) Description of claims and relief sought (limit to 150 words) Current posture Measures taken (e.g., fines paid, voluntary ameliorative actions)
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