15-495_Questions_and_answers.pdf
PDF 190 KB Posted
- Solicitation number
- 15-495
- Issued by
- California
About this file
This is a Questions & Answers document for DMV Contract 15-495 regarding In-Person Interpreter Services on an "as-needed" basis for Driver Safety Branch Area 3 locations in California. The contract will be awarded to a single vendor to provide in-person interpretation services at Driver Safety offices, with requirements that interpreters must physically appear at the requested locations. Virtual interpretation services are not permitted, and meetings may be required at DMV Headquarters in Sacramento. The contract specifies that services must be provided within California only, with no allowance for out-of-state or international service provision.
The current incumbent vendor is Excel Interpreting, LLC, providing services at a rate of $57.00 per hour paid in arrears. Historical usage data for calendar year 2015 is referenced but not included in the document. The primary challenge noted with the current contract has been vendors' occasional inability to provide interpreters. All interpreters must be California court Certified or Registered. The specific languages required are listed in Exhibit G (not included in this document). Proposals must be submitted physically rather than via email, and only U.S.-based companies are eligible to bid.
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Other files
| File | Type | Posted |
|---|---|---|
| 15-495_IFB.pdf | ||
| In-Person_Interpreters_Historical_Data_Calendar_Year_2015.pdf |
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Text version
15-495 In-Person Interpreter Services on an “as-needed” basis identified in Area 3 (see Exhibit F)
Questions and answers:
1. Is there an incumbent vendor for these services?
Answer: Excel Interpreting, Inc.
2. If so, what rates do they provide?
Answer: $57.00 per hour, paid in arrears.
3. What has been the biggest challenge for fulfilling services under this contract, or if this is a new contract, are there any challenges that you anticipate?
Answer: The biggest challenge for fulfilling services under this contract has been vendors’ inability to provide interpreters on rare occasions.
4. Is there any historical data for interpreter Services? (that is, what languages are most requested, etc.)
Answer: Attached is the spreadsheet for historical data for calendar year 2015, for all areas.
5. Is this a multiple source award contract?
Answer: This Invitation for Bid (IFB) is for hearing locations in Driver Safety Branch Area 3. This contract will only be awarded to one (1) vendor for Area 3.
6. Whether companies from Outside USA can apply for this? (like, from India or Canada)
Answer: Even if the bidders can send in-person interpreters to all those Driver Safety offices located in California within 2-weeks’ notice, and the interpreters they will send in person are California court Certified or Registered, the companies outside USA could still not apply.
7. Whether we need to come over there for meetings?
Answer: Yes, you will need to come to the DMV Headquarters, located in Sacramento if meetings are requested. In-person interpreters must visit the requested Driver Safety office in person. Telephone, skype, or any other virtual appearance will not be allowed.
8. Can we perform the tasks (related to RFP) outside USA? (like, from India or Canada) Answer: No, not even outside California, like from Nevada.
9. Can we submit the proposals via email?????
Answer: No.
10. Who is the current vendor?
Answer: Excel Interpreting, LLC
11. What are the languages requested?
Answer: Please see all languages listed in Exhibit G.
12. What is the hourly rate the current vendor is charging DMV?
Answer: $57.00 per hour, paid in arrears.
File details come from the government source that posted it. Updated .