148 PWS_BLDG 34 Janitorial Services.doc

Performance Work Statement for Janitorial Services (Dutch) September 2020 TITLE: 148th BLDG 34T, BLDG 9 & BLDG 42 Janitorial Services

1. PURPOSE. Janitorial services are required for (Building 34T) (1440 sq. ft.). This contract will include an option for servicing the other areas mentioned at a later date. The additional locations are located in: Building 9 (Supply Office, RM 120) (209 sq. ft.), Building 9 (Upstairs Supply Liaison Office, Rm N213) (195 sq. ft.), Building 42 (225 sq. ft.).

2. SCOPE OF WORK. The contractor shall provide all equipment, material, and labor to perform Janitorial Services to Building 34T, Building 9 and Building 42

3. SERVICE LOCATION: 162 Wing Air National Guard Base, 6620 S. Air Guard Way Tucson, AZ 85706

4. SERVICES REQUIRED.

4.1 Low Dusting. After dusting, no dust, lint, litter, or dry soil shall remain on the horizontal surfaces of desks, chairs, file cabinets, or other types of office furniture and equipment nor on horizontal ledges (to include the top of modular walls), window sills, hand rails, etc., to a line 7’-0” above the floor level. Typewriters, business machines, computers, and equipment of similar nature shall not be dusted.

4.2 Trash Removal. All wastebaskets and other trash containers within the area covered shall be emptied, and returned to their initial location. Boxes, cans and papers, placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. Trash shall be disposed of in plastic bags secured with bag ties. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such collected trash. The trash shall be deposited in the nearest outside trash collection point.

4.3 Mop Floors. All accessible solid floor areas shall be mopped. Chairs, trash receptacles, and easily movable items shall be moved and replaced after mopping. After mopping, the floor shall have a uniform appearance, with no streaks, swirl marks, detergent residue, or any evidence of soil, stains, film, debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboard, etc., or mop strands remaining in the area. DO NOT mop wood or carpeted floors.

4.4 Sweep Floors. After the floor has been swept, the entire floor surface, including corners and abutments, shall be free of litter, dust, and foreign debris. Chairs, trash receptacles, and easily movable items shall be removed and replaced after sweeping.

4.5 Floor Maintenance. Areas accessible to floor machines shall receive floor maintenance. After receiving floor maintenance floors shall have a uniform appearance, and be free of scuffmarks, heal marks, and other stains and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles and easily movable items shall be moved to allow maintenance underneath. Any items moved shall be returned to their proper position when operations have been completed. Floor maintenance includes the techniques of dry buffing, spray buffing, stripping, and waxing as required to achieve the above stated results. The techniques used depend upon the materials, equipment, and personnel used to do the job. The Contractor needs to apply the techniques to the affected areas, as required, not necessarily to the entire floor to return the floor to the expected standard.

4.6 Carpet Cleaning. All carpeted areas shall be vacuumed to remove soil/grit and to restore resiliency of the carpet pile. All soil/grit underneath movable carpets/rugs shall be removed and the movable carpets shall be returned to their original locations. Carpet cleaning to include carpet shampooing and/or hot water extraction methods within two (2) months of contract award, then another shampooing and/or extraction no more than six (6) months later and twice per year thereafter.

4.7 Restrooms. Tasks include descaling of toilet bowls and urinals; disinfecting all surfaces of partitions, stall doors, and wall areas adjacent to wall mounted lavatories, urinals, and toilets; cleaning of mirrors; removal of trash; sweep and mop floors; low dusting; and restocking of supplies as required. To clean bidets, use mild detergent and a damp cleaning cloth. Wipe over the bidet and air dry. Do not use powdered cleansers. All areas will be disinfected with germicidal detergent.

4.8 Glass Cleaning: Interior, Exterior. After glass cleaning there shall be no traces of film, dirt, smudges, water, or other foreign matter. Exterior windows shall be washed, inside and outside, within two (2) weeks after award and every three (3) months thereafter.

4.9 Vacuum: All areas accessible to vacuum cleaner shall be vacuumed. Light movement of chairs and trash cans may be necessary to access floors. Caution shall be given to bumping CPUs, furniture, etc.

4.10 Drinking Fountains. The Contractor shall disinfect and polish metal surfaces, including the orifices and drains, so that after cleaning the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale, and other obvious soil.

4.11 Break Areas. Tasks are to include wiping down tables and surfaces of appliances; removal of trash; and sweeping, mopping, or vacuuming of the floor areas as required. After cleaning there shall be no traces of food particles or food stains, smudges, water spots, or other foreign matter.

5. SCHEDULE OF TASKS.

5.1 Period of Service and Hours of Operation. Service is to be performed between 08:00 a.m. and 12:00 p.m. When a holiday falls on the day of service, a normal workday prior to, or after said day, will be the service date. No buildings will be cleaned on SDOs without proper escort. The following Federal legal holidays are observed on this base.

Federal Holidays Observed

New Year’s Day

Martin Luther King Day

Presidents Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

5.2 Areas Included for Cleaning. The following areas within each building are included:

(a) Building 34: Trailer/Building to include bathroom, entry and hallway (1,440 sq. ft.)

(b)(Option) Building 9: Room 120 (Supply office- access from east side). (209 sq. ft.)

(c) (Option) Building 9: Room N213 (Upstairs Supply Liaison Office) (195 sq. ft.)

(d) (Option) Building 42: Simulator Building to include bathroom, entry and office (225 sq. ft.)

5.3 Cleaning Tasks. The following is included:

(a) The following will be cleaned DAILY: removal of trash, Low Dusting, all carpeted floors shall be

Vacuumed, all floors will be swept, and rest rooms.

(b) The following will be cleaned weekly or as required: All hard surfaces shall be mopped

(c) The following will be cleaned monthly or as required: Floor Maintenance

(d) The following will be cleaned quarterly: Windows

*** Bold signifies the option areas for cleaning***

5.4 Emergency Services. The government will provide fire and police services. There are no emergency medical services available on base. The contractor shall dial 911 for emergency medical services.

5.5 Security Requirements.

(a) Operation Security (OPSEC). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities, controlled access areas, and government information shall receive OPSEC training within 5 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. OPSEC training may be accomplished by the installation OPSEC Signature Management Officer (SMO), the OPSEC Planner, or an OPSEC Coordinator designated by the SMO; OPSEC training can also be accomplished by the contract/subcontract employees via the OPSE-1301 CBT located on the IAD IOSS website. Tracking for each contractor or subcontractor employee is the responsibility of the COR. The COR will work with the OPSEC SMO to train contract and/or subcontract employees.

(b) For Official Use Only (FOUO). The contractor shall comply with DoDD 5400.07, Chapter 4, DoD

Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. FOUO or FOIA material discovered by the contractor or contractor employees shall not be retained by the contractor and surrendered immediately to an appropriate Government authority.

(c) The contractor shall comply with DoDD 5400.07, Chapter 4, DoD Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. FOUO or FOIA material discovered by the contractor or contractor employees shall not be retained by the contractor and surrendered immediately to an appropriate Government authority.

(d) Base Access. The contractor shall obtain personal identification passes for all employees and vehicle passes for all contractor and personal vehicles requiring entry onto the base. The vendor shall provide the required information on all employees performing work on the base in order to accomplish the background checks and establishment of the Entry Authorization List (CEAL). The specific forms and instructions will be provided after award. Employee information shall be provided to the Contracting Officer or

Contracting Officer Representative (COR) no later than 8 days prior to the date when access is required. Security Forces will verify each individual for access eligibility and reserves the right to deny access to the base for any employee. Once the EAL is approved it can be maintained for up to 6 months providing there are no changes. Vehicle registration, proof of insurance and a valid driver’s license must be presented for all vehicles to be registered.

(c) Pass and Identification Items. The contractor shall ensure the pass and identification items required f or contract performance are obtained for employees and non-Government owned vehicles.

(d) Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g. terminated for cause, retirement, etc. The contractor shall notify the Contracting Officer in writing when an employee departs, and return the employee’s identification to the office that issued it.

(e) Traffic Laws. Contractor employees shall comply with all 162nd Wing traffic regulations and state traffic laws. Contractor employees are subject to random vehicle speed control checks. Failure to adhere to base traffic regulations may result in the loss of base driving privileges, debarment from the base, or other administrative action. The use of cell phones is strictly prohibited while driving on 162nd Wing, unless the phone is hands free. Seat belt use is mandatory for all drivers and passengers of vehicles.

(f) Random Personnel and Vehicle Searches. Contractor employees are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

(g). Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their contractor owned vehicle or privately owned vehicle while on 162nd Wing.

(h) For Official Use Only (FOUO). The contractor shall comply with DoDD 5400.07, Chapter 4, DoD

Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. FOUO or FOIA material discovered by the contractor or contractor employees shall not be retained by the contractor and surrendered immediately to an appropriate Government authority.

(i) Reporting Requirements. Contractor employees shall immediately report to an appropriate Government authority any information or circumstances of which they are aware that may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information.

(j) Physical Security. Contractor employees are responsible for safeguarding all Government property and controlled forms provided for the contractor’s use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

(k) Photos. The contractor is not permitted at any time to take photos of the base installation without permission.

(l) AT Level I Training. All contractor employees, to include subcontractor employees, requiring access Government Installations, Facilities and Controlled Access areas shall complete AT Level I awareness training within 10 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Certificates of completion for each affected contractor employee and subcontractor employee will be maintained by the COR or Antiterrorism Representative. AT level I Awareness Training is available at the following website: http://jko.jten.mil.

5.6 Work Area. The contractor shall, at all times, keep work areas free from accumulations of waste material, rubbish, tools, scaffolding, equipment, and materials. Upon completion of the job or when away from the work site, the contractor shall leave the work area and premises in a clean, neat, safe and workmanlike condition. The contractor is responsible for removal and proper disposal of all job related waste material at a permitted site.

5.7 Security and Personnel Access. Strict security and personnel access control shall be maintained. To gain entry into restricted areas, contractor personnel must be listed on an Entry Authorization List (EAL), have proper identification (two forms, one of which must have a photograph), be identified by Government escort personnel, and be physically escorted on site by authorized escort personnel. Every effort will be made to coordinate these requirements in advance; however, there may be delays of up to 15-30 minutes when escorts are required, and contractor personnel should anticipate delays.

a. Five days prior to the initial commencement of work, the contractor must submit to the CO a list containing the names and SSAN of all employees who will be engaged in restricted work areas. The contractor will also submit a list of vehicle descriptions and serial numbers for the vehicles brought into the restricted area. The CO will then prepare an Entry Authorization List for approval. The EAL will be updated every thirty (30) days thereafter, or until such time as the list has been altered by 25%, at which time an entirely new list must be submitted by the contractor to the CO. After the initial list has been submitted, all changes must be submitted 48 hours in advance of the added person’s required access to the site. The requested changes will be submitted to the CO in writing.

b. The Contractor’s supervisor shall notify Security Forces Control Center (SFCC) in order that contractor personnel may be pre-announced to the sponsoring agency. Contractor personnel must meet the escort(s) att he restricted area security gate within the agreed upon time limits. Unannounced arrival at a restricted area, or attempts by the contractor to contact restricted area personnel directly, will be considered a security violation.

c. For entry into controlled areas, the contractor shall contact the sponsoring agency to arrange for an escort and to coordinate the work time. The CO will provide a list of points of contact and phone numbers for controlled area access. Attempts to enter controlled areas unannounced will be considered a security violation.

d. Contractor personnel shall avoid restricted and controlled areas, unless work is to be accomplished in restricted and controlled area and all necessary coordination and pre-announcements have been made.

5.8 Base Entry Requirements. The contractor shall obtain Government identification documents for all employees, by submitting an application to the CO. The contractor must provide the full name, social security account number (SSAN), driver’s license number (including state), and hours of required access, for each contractor employee. Any employee who does not have a driver’s license must provide another official form of picture ID, such as INS work permit or an Arizona ID (available through the Arizona Department of Transportation). Any employee desiring to bring a privately owned vehicle on the 162nd WG must provide proof of automobile registration and at least the minimum required liability insurance, as well as a valid driver’s license. Contractor ID cards will be available for pick up within seven working days after application is received by the CO.

5.9 Contractor Vehicle Requirements. All vehicles used in the performance of the contract shall be properly registered and meet local, state, and federal safety and emissions requirements. Each contractor vehicle shall have the contractor logo neatly exhibited on each side of the cab. The sign must use at least 2" high letters. Vehicles shall be in satisfactory mechanical condition and present a neat and clean appearance. Any vehicle(s) not so maintained may be ordered removed from the base by and at the sole discretion of the CO, until satisfactory repairs are made. The contractor shall operate vehicles to comply with base traffic regulations. Vehicle-mounted communication equipment shall conform to all applicable base and federal frequency regulations and avoid conflict with existing frequencies.

5.10 Government Computer Access. In accordance with AFI 33-119, Electronic Mail (E-mail) Management and Use, paragraph 9.2.5., DoD military, civilians, or contractor personnel using unclassified automated information systems that have access to sensitive information must possess, at a minimum, a National Agency Check or Entrance National Agency Check in accordance with DoD 5200.2-R, Personnel Security Program, or screening in accordance with AFI 31-501, Personnel Security Program Management. Those personnel requiring access to classified systems are subject to the appropriate investigation.

5.11 Employee Qualifications. Contractor employees shall be fully trained and possess all professional

Certifications and licenses required to perform aircraft sunshade inspections, maintenance, and repair services. The contractor shall provide proof of contractor employee qualifications to the Contracting Officer and COR, upon request.

5.12 Employee Uniforms. Contractor personnel shall present a neat appearance and be easily recognizable as a contractor employee while on DMAFB, through the use of distinctive clothing or overcoats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

5.13 Warranty Terms. Not applicable to this requirement.

5.14 Compliance with applicable Federal, State, and Local Requirements. In performing work under this contract, the Contractor shall comply with all relevant Federal, State, and Local statutes, ordinances, laws, and regulations.

5.15 Safety

(a) General. The contractor shall comply with all applicable laws and safety regulations. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor, and the Government will assume no liability or responsibility for the compliance or noncompliance with such responsibilities. The contractor shall provide all personal protective clothing and equipment for contractor employees.

(b) Fire Prevention and Safety Standards. Contractor employees shall comply with the Occupational Safety and Health Act (OSHA), Air Force Occupational Safety, and the Fire Prevention and Health Program.

(c) Hazardous Materials (HAZMAT). The contractor shall manage, handle, transport and store in accordance with the Resource Conservation and Recovery Act, 40 CFR 260-265, Protection of Environment, applicable State statutes and regulations. Any waste that is generated will require coordination with the Environmental Office for storage and disposal. Hazardous waste generated on base shall not be removed by the contractor without prior approval.

(d) Smoking in AF Facilities. Contractors are advised that the Air Force has placed restrictions on the smoking of tobacco products in Air Force facilities. AFI 40-102, Tobacco Use in the Air Force, outlines the procedures used by the commander to control smoking in our facilities. Contractor employees and visitors are subject to the same restrictions as the COR. Smoking is permitted only in designated smoking areas.

(e) Illegal Substances. Illegal substance possession and/or use will not be tolerated on any military Installation, including the 162nd WG. The contractor shall ensure that contractor employees who have base access do not possess and/or use illegal substances. All contractors and subcontractors are required to adhere to all local, state and federal laws concerning possession and/or use of illegal substances. Contractors found to be in possession of illegal substances will be barred from the installation and subject to arrest and prosecution by local authorities.

6.0 Man-Power Reporting. The contractor shall report annually, by October 31, at www.sam.gov, on the services performed under this contract or order, including any subcontracts, during the preceding Government fiscal year (October 1–September 30).(b) The Contractor shall report the following information for the contract or order: (1) The total dollar amount invoiced for services performed during the preceding Government fiscal year under the contract or order. (2) The number of Contractor direct labor hours, to include subcontractor direct labor hours, as applicable, expended on the services performed under the order or contract during the previous Government fiscal year. (c) The Government will review Contractor reported information for reasonableness and consistency with available contract information. In the event the Government believes that revisions to the Contractor reported information are warranted, the Government will notify the Contractor. Upon notification, the Contractor shall revise the reported information or provide the Government with a supporting rationale for the information. The applicable Unit Identification Code (UIC) is FF7FN0. Applicable PSC:S201

7.0 INSPECTION/ACCEPTANCE

7.1 Standards of Performance. The Contractor’s performance will be determined satisfactory when the task meets or exceeds the standards described herein. Should the services provided not conform with the contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When defects in services cannot be corrected by reperformance, the Government may:

(a) Require the Contractor to take necessary action to ensure that future performance conforms to the contract requirements, and;

(b) Reduce the contract price to reflect the reduced value of the services performed.

If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future

Performance in conformity with contract requirements, the Government may:

(c) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the

Government that is directly related to the performance of such service, or;

(d) Terminate the contract for default.

7.2 Quality Control. The Contractor shall establish and maintain a complete Quality Control Plan to assure the requirements of the contract are provided as specified. Updated copies must be provided to the Contracting Officer as changes are incorporated. The plan shall describe the method(s) for identifying the quality of service performed before the level of performance becomes unacceptable.

7.3 Quality Assurance Surveillance Plan. The Government shall appoint in writing a Contracting Officer’s Representative (COR) or Quality Assurance Evaluator (QAE). The Government will evaluate the Contractor’s performance in accordance with local procedures and will record all surveillance observations. Customer complaints shall be the initial indicator of unsatisfactory performance. When the COR concurs with a customer complaint, the Contractor’s representative will initial the observation.

7.4 Performance Evaluation Meetings. The Contract Manager may be required to meet with the Contracting Officer’s Representative (COR) or Quality Assurance Evaluator (QAE) and the Contracting Officer periodically to discuss the performance on this contract.

7.5 Conservation of Utilities. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions which preclude the waste of utilities, including:

(a) Lighting shall be used only in areas where and when work is actually being performed.

(b) Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the workers.

(c) Water faucets or valves shall be turned off when not in use.

7.6 Contractor Furnished Items and Services. The Contractor shall furnish all personnel, equipment, tools, transportation, materials, supervision, and other items and services necessary to perform the custodial services described in this contract. Contractor submitted cleaning products they will use; see attached list.

7.7 Bathroom Supply Inventory. The Government will provide expendable supplies: toilet paper, paper towels, trash bags, hand soap. Should these supplies not be available to the Contractor on any occasion, the Contractor shall be relieved of responsibility to service that item as required by definition until such time as the item is furnished.

7.8 Points of Contact.

162nd Contracting office: 162.wg.msg.msc@us.af.mil Performance Threshold Matrix/Checklist

148th Training Program Janitorial Service Contract

horizontal surfaces of desks, chairs, file cabinets, or other types of office furniture and equipment and on horizontal ledges, window sills, hand rails, etc., to a line 7’-0” above the floor level.

Maximum allowable deviation from the

Performance

Standard is 10% Monthly Inspection

butt receptacles, (ash trays, butt cans, etc.), and other trash containers within the area covered shall be emptied, and returned to their initial location. Boxes, cans and papers, placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. Trash shall be disposed of in plastic bags secured with bag ties. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such collected trash. The trash shall be deposited in the nearest outside trash collection point.

Maximum allowable deviation from the

Performance

Standard is 10% Monthly Inspection

areas shall be mopped. Chairs, trash receptacles, and easily movable items shall be moved and replaced after mopping. After mopping, the floor shall have a uniform appearance, with no streaks, swirl marks, detergent residue, or any evidence of soil, stains, film, debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboard, etc., or mop strands remaining in the area. DO NOT mop wood or carpeted floors Maximum allowable deviation from the

Performance

Standard is 10% Monthly Inspection

including corners and abutments, shall be free of litter, dust, and foreign debris. Chairs, trash receptacles, and easily movable items shall be removed and replaced after sweeping.

Maximum allowable deviation from the

Performance

Standard is 10% Monthly Inspection

machines shall receive floor maintenance. After receiving floor maintenance floors shall have a uniform appearance, and be free of scuffmarks, heal marks, and other stains and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles and easily movable items shall be moved to allow maintenance underneath. Any items moved shall be returned to their proper position when operations have been completed. Floor maintenance includes the techniques of dry buffing, spray buffing, stripping, and waxing as required to achieve the above stated results. The techniques used depend upon the materials, equipment, and personnel used to do the job. The Contractor needs to apply the techniques to the affected areas, as required, not necessarily to the entire floor to return the floor to the expected standard.

Maximum allowable deviation from the

Performance

Standard is 10% Monthly Inspection

vacuumed to remove soil/grit and to restore resiliency of the carpet pile.

All soil/grit underneath movable carpets/rugs shall be removed and the movable carpets shall be returned to their original locations. Bi-annual carpet shampooing accomplished on all carpeted areas.

Maximum allowable deviation from the

Performance

Standard is 10% Monthly Inspection

toilet bowls and urinals, disinfecting all surfaces of partitions, stall doors, and wall areas adjacent to wall mounted lavatories, urinals, and toilets. Cleaning of mirrors, removal of trash, sweep and mop floors, low dusting, and restocking of supplies as required. All Areas will be disinfected with germicidal detergent. Disinfect all surfaces of showers to include floors, walls, doors, and associated hardware.

Maximum allowable deviation from the

Performance

Standard is 10% Monthly Inspection

dirt, smudges, water, or other foreign matter.

Maximum allowable deviation from the

Performance

Standard is 10% Quarterly Inspection

deviation from the

Performance

Standard is 10% Monthly Inspection

other obvious soil.

Maximum allowable deviation from the

Performance

Standard is 10% Monthly Inspection

mopping, or vacuuming of the floor areas as required. After cleaning there shall be no traces of food particles or food stains, smudges, water spots, or other foreign matter Maximum allowable deviation from the

Performance

Standard is 10% Monthly Inspection

(End of PWS)