SOW FCDAS HVAC Maintenance and Support 2024_FINAL.pdf

STATEMENT OF NEED

NOAA/NESDIS/OSPO/FCDAS

Fairbanks Command and Data Acquisition Station HVAC Maintenance

1) BACKGROUND:

The Fairbanks Command and Data Acquisition Station (FCDAS) is a 24-7 satellite tracking station operated by the National Oceanic and Atmospheric Administration (NOAA) in support of national and international operational and research environmental monitoring spacecraft.

2) SCOPE OF WORK:

A technical support agreement for maintenance, troubleshooting, and applicable upgrades for a current installation of the HVAC system including the APOGEE/INSIGHT systems. The APOGEE/INSIGHT systems are used by FCDAS personnel to track and manage HVAC systems for the facility, which currently includes the Fairbanks Satellite Operations Facility (FSOF), Alaska building, and Power House at

1300 Eisele Road, Fairbanks, AK 99712.

3) TECHNICAL SPECIFICATIONS:

1. Provide support for system outages, upgrades and continued software and hardware maintenance and relevant patches for APOGEE/INSIGHT systems.

2. Provide preventative maintenance with an annual system check.

3. Government user can call vendor for phone support 24/7 if user has a problem.

4. Response time for emergency onsite support is the next business day (M-F 8am-5pm)

5. The vendor will not have remote access to the Government's system.

6. Vendor will bill quarterly for services and provide back-up documentation of all services during the previous quarter.

7. Vendor will provide customer directed support up to 30 hours annually.

4) DELIVERABLE SCHEDULE:

Deliver by June 1, 2024

CONTRACT PERIOD OF PERFORMANCE:

Base Year: June 1, 2024 – May 31, 2025

Option Year 1: June 1, 2025 – May 31, 2026

Option Year 2: June 1, 2026 – May 31, 2027

Option Year 3: June 1, 2027 – May 31, 2028

STATEMENT OF NEED

NOAA/NESDIS/OSPO/FCDAS

Fairbanks Command and Data Acquisition Station HVAC Maintenance

Option Year 4: June 1, 2028 – May 31, 2029

5) Security Requirements

1) Products and services for exchange, refurbishing, or recycling of hardware must comply with NOAA

IT Security Manual (ITSM) media sanitization requirements (MP-6) and NIST SP 800-88 Revision

1.

2) Pre-configured hardware must comply with FAR 39.101(c) regulations for adherence to the NIST

SP 800-70 Rev. 3 common security configuration checklist program

(https://nvd.nist.gov/ncp/repository).

3) New hardware must comply with FAR 4.1302 and be capable of being configured to utilize approved, per FAR 4.1302(b) PIV-compliant (https://www.idmanagement.gov/approved-products-list/) smart card authentication components.

4) In addition, new hardware shall be capable of implementing Internet Protocol Version 6 (IPv6) requirements as required by FAR part 11.002(g). Specifically, unless the agency Chief Information

Officer waives the requirement for technology using Internet Protocol, the product must comply with applicable technical capabilities defined in the USGv6 Profile (NIST Special Publication (SP) 500-

267) and the corresponding declarations of conformance defined in the USGv6 Test Program. To meet this requirement, vendors and suppliers of IP protocol technology must document their product’s support of the requested capabilities through the USGv6 test program (https://www-x.antd.nist.gov/usgv6/) using the USGv6 Suppliers Declaration of Conformity.

5) All Contractors, both long-term and short-term, entering the facility must have valid picture identification.

6) Personnel on this task will not have local or network access to any non-public Department of

Commerce Information Technology resources.

7) All Contractors shall be escorted at all times while on NOAA premises.

6) Technical Point of Contact:

TBD

7) COR:

TBD