1428381-event.pdf
PDF 397 KB Posted
- Attached to
- Call Center Services
- Solicitation number
- AU-2026-0001032
- Issued by
- Alabama
About this file
This is a Request for Proposal (RFP) issued by Auburn University for call center services. Auburn University seeks a vendor to provide call center services for multiple departments for a one-year term. The solicitation was opened on September 1, 2026, with proposals due by September 30, 2026, at 10:30 AM CDT. The RFP is identified as AU-2026-0001032 and will be conducted through the JAGGAER Sourcing Event Portal. Bid openings will be made public via conference call. The services are to be delivered to the Office of Enrollment Management at 282 Quad Drive, Auburn, Alabama 36849. Contact for this opportunity is Amanda Hallmark at amh0271@auburn.edu or +1 334-844-3559. The solicitation is categorized under specialized communication system services, professional communication services, and mass communication services commodity codes.
Bidders must confirm they have read the terms and conditions and the cancellation clause prior to submitting proposals. Vendors with offices in or employees residing or working within the State of Alabama must submit an E-Verify Memorandum of Understanding, or alternatively, provide a statement confirming no in-state presence. Pricing details and evaluation criteria will not be disclosed during the public bid opening, as additional factors beyond cost will be considered in the award decision. No questions have been posted to the Q&A board as of the file date, and all inquiries must be submitted through the Sourcing Event Q&A Board within the solicitation portal.
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Other files
| File | Type | Posted |
|---|---|---|
| RFP_Enollment_Mgt_Call_Center_Services+(1) (1).pdf |
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Text version
01 September 2026
Call Center Services
01 September 2026
Open 9/1/2026, 12:00 AM CDT Type AU - Request for Proposal Close 9/30/2026, 10:30 AM CDT Number AU-2026-0001032 Currency US Dollar
Sealed Until 9/30/2026, 10:30 AM CDT
Contacts Amanda Hallmark amh0271@auburn.edu
Phone +1 334-844-3559
Commodity Codes Commodity Code Description 72151600 Specialized communication system services 80172000 Professional communication services 83121700 Mass communication services
01 September 202601 September 202601 September 202601 September 202601 September 202601 September 202601 September 202601 September 202601 September 2026 mailto:amh0271@auburn.edu
Auburn University Request for Proposal
Call Center
RFP Opening Date: ( September 30, 2026 10:30 AM CST)
Proposals received after the date and time specified above will not be considered.
**All questions related to this RFP must be submitted through the Sourcing Event Q&A Board found within this solicitation.**
Auburn University bid openings will be done solely through the JAGGAER Sourcing Event Portal. In order to comply with State of Alabama bid law, bid openings will now be made public via the below conference call information.
Telephone: Meeting ID: 819 3159 5507
Dial: +1 305 224 1968 (US Toll) or +1 309 205 3325 (US Toll)
If you wish to listen to bid openings, please make sure your microphone is muted, as only PBS staff should be speaking during these openings.
Please note that when opening an RFP, PBS staff will only read the vendor names of responses received. RFP pricing will not be read aloud as additional factors are involved in the evaluation.
Description
Required to View Event
Prerequisites Required to Enter Bid
01 September 2026
1. Please confirm that you have read the terms and conditions.
2.
If you have an office within or employ any individuals who reside or work within the State of Alabama, please upload your E-Verify Memorandum of Understanding (MOU).
If there is no office within the State, nor any individuals residing or working within the State, please upload a statement confirming this information.
3. Please confirm that you have read the cancellation clause listed herein.
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Buyer Attachments
1. RFP_Enollment_Mgt_Call_Center_Services+(1) (1).pdf
01 September 202601 September 202601 September 202601 September 202601 September 202601 September 2026 https://bids01.jaggaer.com/apps/Router/PublicEventDownload?file=U291cmNpbmdldmVudC8xNDI4MzgxLTIwODk5MTA2ODlSRlBfRW5vbGxtZW50X01ndF9DYWxsX0NlbnRlcl9TZXJ2aWNlcysoMSkgKDEpLnBkZg%3D%3D&auth=MDpBRVMyI0NQNVp4a2IvSnkxZDNIUm81TGpka2h4M0V4bkpBZDlVSkVFUnk5WnZrK2l5eGZjOVRGNkRHUlU9
Questions Required Questions
There are no Questions added to this event.
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Product Line Items Product Line Items
1.
# Item Name, Commodity Code, Description Allow
Alternates Qty. UOM Requested Delivery
P1 Call Center services for multiple departments 1 YR - Year
Call Center services for multiple departments
Ship-To-Address - Margaret Shirah Phone Number 3348446404 Office of Enrollment Management 282 Quad Drive Auburn, AL 36849 United States
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Service Line Items Service Line Items
There are no Items added to this event.
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File details come from the government source that posted it. Updated .