PWS-QASP_REVISED_Yatahey_trailer_office_Janitorial_Services_6APR23_0003.pdf

Performance Work Statement Janitorial Services for Yatahey Trailer Office

RA36, Yatahey Loop Yatahey, New Mexico 87301

AMENDMENT 3

Revised 04/06/2023

1.0 Background

The Four Comers Construction Office (FCCO) supports and facilitates construction needs for the Bureau of Reclamation. The Four Comers Construction Office (FCCO) was established in Farmington, New Mexico for construction work related to the Navajo Indian Irrigation Project and other Dam Safety projects in concert with the Bureau of Indian Affairs, and the Navajo-Gallup Water Supply Project.

The Yatahey trailer office building is owned by Reclamation and is a Four Corners Construction Officer field office and complies to Interior’s sustainability program.

2.0 Scope

Procure Janitorial services for the Yatahey Trailer, Four Corners Construction Office located at RA36, Yatahey Loop, Yatahey, New Mexico 87301. Janitorial services are required weekly for basic cleaning services at the field office trailer. The office building totals approximately 1,440 sq/ft and consists of Office areas, Break Room/Conference Room, Work Areas, and Bathrooms. Coordination of the cleaning schedule shall be established post-award between the contractor and the Contracting Officer’s Representative (COR), Emma Manzanares, phone: (505)324-5017. The Contractor shall supply all qualified personnel, equipment, and all materials and parts necessary to complete the tasks described in Section 4.0 below.

3.0 Objective

Provide weekly janitorial services for the Four Corners Construction Office Trailer at RA36 Yatahey Loop, Yatahey, New Mexico. Reclamation’s standard business hours at this location are Monday through Friday from 6:00 AM to 5:00 PM MDT/MST except Federal Holidays. Reclamation is a smoke, drug, and alcohol-free facility. Should the cleaning day fall on a federal holiday, the contractor will coordinate with the COR an alternate schedule to meet the weekly cleaning service.

4.0 Tasks

Items of work listed on the Schedule of Services are considered separate tasks. Each task shall be completed before moving on to the next task to ensure there is no omitting of task. All furniture and furnishings shall be restored to their proper place after sweeping and cleaning has been performed. All locked spaces shall be properly secured immediately upon completion of service. Cleaning shall be performed in accordance with the following guidelines:

4.1 Cleaning: Methods specified shall be supplemented by hand operations necessary to clean corners and locations inaccessible to the equipment and methods specified hereinafter, including areas under furniture and furnishings, floor mats, floor runners, doors, door jams and elsewhere as directed.

4.2 Sweeping/ Mopping: non-carpeted floors shall be swept and mopped. Carpeted runners shall be rolled up prior to sweeping/mopping the floor. Sweeping shall leave the surface clean of all dirt including corners and places inaccessible to a mop. Surface accumulation of hardened dirt that cannot be loosened with a broom shall be loosened sufficiently to permit removal by sweeping and mopped with soap and water. All dust and surface contamination except for deeply imbedded dirt and stains shall be removed by sweeping. Sweeping outside the front door deck entrance shall be done to ensure that all debris is removed and placed in dumpsters. Sweeping shall not be left to contaminate other areas. Damp wiping surfaces including floors shall be left clean and free from film or streaks upon completion.

4.3 Trash Removal / Recycling: All wastebaskets shall be emptied. Trash shall be emptied into the four-cubic yard container located outside on the west side of the building. Recycling containers shall be emptied weekly into a single string four-yard container outside on the west side of the building.

Recycling containers shall be returned to their designated areas.

4.4 Vacuuming and dusting: All carpet floors shall be vacuumed, and blinds/shades be dusted. After vacuuming and dusting, the carpeted floors and blinds/shades shall be free of all visible dirt, litter, dust, and soil.

4.5 Washing: Washed surfaces shall be clean and free from all dirt and grease. All interstices shall be cleaned to the same degree as other surfaces. Surfaces shall be dried and left clean. Glass shall be washed by application of a glass cleaner, rubbed with a cloth, and finally polished with a clean, soft, dry cloth.

Washing shall not contaminate adjacent non-glass areas. Glass shall be left clean and dry, free from film or streaks and any other contamination visible when looking through the glass towards a natural light source. Glass entry doors shall be cleaned on both sides. All surfaces, other than glass, shall be washed with a mild, neutral detergent solution rinsed in clear water and dried with a soft, clean cloth and left clean and without streaks. Scrub brushes shall be used where necessary to loosen the dirt.

4.6 Cleaning in Office areas, Break Room/Conference Room, Work Areas, and Bathrooms:

Restrooms, walls, stalls, doors, door handles, mirrors, and lavatories shall be cleaned as specified under washing above. Commodes shall be washed with a strong, neutral detergent solution with toilet brush cleaner and the exterior surface shall be wiped with a clean cloth. Re-Stock all Government supplied Toilet Tissue and Paper Towel Dispensers (if available). Disinfect all chairs, desks, computer monitors, keyboards, and office phones.

4.7 Disinfecting: Commode surfaces shall be disinfected. Disinfectant shall be scrubbed over all surfaces subject to contamination. Disinfectant shall be allowed to stand in the fixtures for at least ten minutes.

4.8 Polishing: Metal trim and plumbing hardware in restrooms, shall be accomplished with metal polish, except polish shall not be used on chromium-plated ware. All surfaces shall be rubbed to soft gloss with soft, clean cloths. Polishing shall produce a clean uniform luster equal to that of new polished metal of the same type without traces of discoloration, oxidation stains, finger marks, or residue of the polish used. All exposed surfaces shall be polished, including patterns, grooves, etc., using a soft brush to supplement the soft cloth required by the nature of the surfaces.

4.9 Distribution of Supplies: The Contractor shall provide all supplies required for cleaning.

Reclamation will supply trash bag liners. Reclamation’s Director & Standards (D&S) for Sustainability and Environmental Management System (SEMS) requires use recycled materials or environmentally friendly products as defined by Environmental Protection Agency’s (EPA) Green Procurement and Sustainable Marketplace Programs. For questions on whether the product counts as "EPA designated" or what the required recycled content is, refer to product descriptions on EPA's website at https://www.epa.gov/greenerproducts/identifying-greener-cleaning-products.

4.10 Cleaning Equipment: All equipment that will be provided will be provided by the contractor.

Including all vacuum cleaning equipment, floor cleaning, polishing equipment, disinfectants, brooms, mops and window squeegees and garbage liners.

4.11 Defective, Damaged or Inoperable Item(s): The Contractor shall report to the COR without delay (within 24 hours), all damaged, clogged, leaking or inoperable fixtures; all damaged and/or inoperable dispenser, holders, and containers; and any other defective, damaged, or inoperable equipment, power outlets, or surfaces.

4.12 Vermin: The Contractor shall report to the COR all evidence of vermin infestation (cockroaches, lice, mites, ants, termites, mice, and rats etc.)

4.13 Carpet and Window Cleaning: Every June (in coordination with the COR), the Contractor shall schedule and provide deep cleaning of all carpet, rugs and all interior windows.

4.14 Emergency Service: In case of an emergency condition requiring immediate correction while janitorial services are being performed, the Contractor shall contact the COR immediately.

5.0 Government Furnished Property

None

6.0 Security

No local security is provided. Contact Emma Manzanares at (505)324-5017 when access to the site is needed.

7.0 Place of Performance

RA36 Yatahey Loop, Yatahey, New Mexico. A tour of the trailer is recommended.

8.0 Period of Performance

May 1, 2023, through April 30, 2026, as one base year and two option years, if exercised.

9.0 Contractor’s Quality Control and Assurance Methods

The Government will perform Quality Assurance (QA) activities under this PWS according to the following QASP. After contract award and during the post-award meeting, the QASP will be reviewed to ensure understanding of tasks and assurance methods between the Contractor and COR.

9.1 Quality Control

Contractor’s minimum standard for Quality Control shall be represented by a written plan describing the methods to ensure clean and disinfected surfaces throughout the office work areas.

9.2 Quality Assurance

Contractor’s minimum standard for Quality Assurances shall be represented by a written plan describing the methods to ensure that Quality Controls are being followed and practiced daily.

https://www.epa.gov/greenerproducts/identifying-greener-cleaning-products https://www.epa.gov/greenerproducts/identifying-greener-cleaning-products

9.3 Definitions for Methods of Surveillance

The following four surveillance methods will be considered during the period of performance of this

PWS:

Comments is defined as feedback or complaints provided by customers Direct is defined as an activity onsite or reviewing documents Observation is defined as feedback from the CO and COR during performance of work activities

Random is defined as unscheduled site visits or data reviews

Quality Assurance Surveillance Plan (QASP)

Task

What Description How often?

Inspection Period

Inspection Method

Rating:

4.1

Cleaning

The contractor will establish hand operations to clean all corners and operations that are inaccessible

Weekly Weekly or

Random

Direct, Observation, or Comments

4.2 Sweeping/

Mopping

Non-carpeted floors shall be swept and mopped including the front door deck.

Weekly Weekly or Random

Direct,

4.3 Trash

Removal/ Recycling

The Contractor will remove all trash out of all wastebaskets and replace all liners.

Weekly Weekly or Random

Direct,

4.4 Vacuuming

and Dusting

All carpeted floors and rugs to be vacuumed along with blinds/shades to be dusted.

Weekly Weekly or Random

Direct,

4.5 Washing Contractor will

wash surfaces to be clean and fee of all dirt and grease. Surfaces to be dried and left clean.

Weekly Weekly or Random

Direct,

4.6 Disinfecting Disinfectant shall

be scrubbed over all surfaces

Weekly Weekly or Random

Direct, subject to contamination.

4.7 Polishing Contractor will

clean all surfaces which shall be rubbed to soft gloss with soft, clean clothes.

Weekly Weekly or Random

Direct,

4.8 Supplies Contractor to

provide all product and supplies

Weekly Weekly or Random

Direct,

4.9 Cleaning

Equipment

The contractor will provide all equipment necessary to do required work

Weekly Weekly or Random

Direct,

4.10 Defective, damaged or Inoperable

Item(s)

The contractor shall report to the the Contracting Officer’s Representative within 24 hours

Weekly Weekly or Random

Direct,

4.11 Vermin The contractor

shall report to the the Contracting Officer’s Representative within 24 hours

Weekly Weekly or Random

Direct,

4.12 Carpet and

Exterior/ Interior Window Cleaning

Carpet and rugs to be deep cleaned and interior windows to be washed & streak free

Annually Annually Direct,

9.4 Performance Rating Definitions

Performance Rating

Definition

Exceptional Performance meets contractual requirements and exceeds many to the government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Signatures:

Contractor’s Representative: ____________________________________ Date: ______________

Contracting Officer’s Representative: _____________________________ Date: ______________