140R3025Q0066-Attachement_1_PWS_Amendment_0001_0001.pdf

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Rental and Laundry Services for Yuma Area Office
Solicitation number
140R3025Q0066
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This Performance Work Statement (PWS) details rental and laundry services for the Bureau of Reclamation's Yuma Area Office (YAO). The contract requires the contractor to provide and maintain 15 unisex lab coats, 15 pairs of coveralls, 300 mechanic shop towels, and laundry services for government-owned shirts, with services to be performed weekly. The primary objectives are to ensure employees have clean, well-maintained protective garments that meet OSHA safety regulations, with specific requirements for sizing, labeling, inventory management, and timely delivery.

The contract is structured for one base year (October 1, 2025 - September 30, 2026) with four potential one-year option periods extending through September 30, 2030. Delivery and pickup will occur at the Yuma Area Office in Yuma, Arizona, between 6:00 AM and 4:00 PM, Monday to Thursday. The government will evaluate the contractor's performance using a Performance Requirements Summary (PRS) that includes metrics such as on-time delivery, correct quantities, and shirt accountability, with performance standards requiring 100% compliance for most services and 90% for some specific tasks like employee measurements and coverall maintenance.

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140R3025Q0066 Amendment 0001

ATTACHMENT 1

PERFORMANCE WORK STATEMENT (PWS)

Rental and Laundry Services for Yuma Area Office

1.0 GENERAL: This is a non-personal services contract to provide rental of lab coats, mechanic coveralls, and mechanic shop towels; and laundry services of government owned and suppled shirts for the Bureau of Reclamation, Yuma Area Office (YAO). The Government shall not exercise any supervision or control over the contract service providers performing services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the

Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, and labor to deliver clean rental lab coats, mechanic overalls, and shop towels; and launder government owned shirts on a weekly basis for the YAO as outlined in the

PWS. The contractor shall perform to the standards in this contract.

1.2 Background: YAO is required to provide employees with outer protective garments in accordance with OSHA Regulation 1910.132(a). OSHA Regulation 1910.132(a) states protective equipment, including personal protective equipment for eyes, face, head, and extremities, protective clothing, respiratory devices, and protective shields and barriers, shall be provided, used, and maintained in a sanitary and reliable condition wherever it is necessary by reason of hazards of processes or environment, chemical hazards, radiological hazards, or mechanical irritants encountered in a manner capable of causing injury or impairment in the function of any part of the body through absorption, inhalation or physical contact.

1.3 Objectives: The objective of this contract is to ensure government personnel are consistently provided with clean, well-maintained outer protective garments and laundry services that meet health, safety, and operational requirements. The contractor shall furnish and launder various garments including lab coats, mechanic coveralls, and government-owned shirts, as well as provide clean rental shop towels on a weekly basis. The contractor shall be responsible for proper fitting, tagging, inventory management, repair or replacement of damaged items, and timely delivery in accordance with the Performance Work

Statement. All services shall support the Bureau of Reclamation’s Yuma Area Office (YAO) by helping maintain workplace safety, hygiene, and regulatory compliance.

1.4 Scope: The Contractor shall provide all personnel, labor, equipment, supplies, materials, and transportation necessary to furnish, pick up, clean, launder, deliver, and maintain a full range of garment and textile support services. These services include the rental and laundering of mechanic coveralls, lab coats, and mechanic show towels, as well the weekly laundering of government-owned and supplied shirts. The contractor is responsible for sizing, labeling, inventory control, inspection, repair, and replacement of rental items to ensure availability of clean, serviceable garments at all times. All services shall be performed in accordance with the standards and specifications outlined in Section 2 of this PWS.

2.0 TASKS:

2.1 Lab Coats: The contractor shall provide and maintain 15 unisex laboratory coats, made of a cotton blend material, in various sizes to fit the laboratory staff. The number and sizes shall be confirmed upon contract award to accommodate current staffing needs. Lab coats shall be light blue, have no cuffs, and include button-down front closure with button on the right side.

Current size and quantity are as follows:

Qty 5 – Size 40R, Qty 5 – Size 44R, Qty 5 – Size 60R.

The laboratory coats shall be the responsibility of the contractor and will be rented to the Government.

The contractor shall ensure that 15 clean and serviceable lab coats are available at all times. Lab coats shall be cleaned on an as-needed basis, as determined by use and condition. If a lab coat is removed for cleaning, repair, or replacement, a clean lab coat in the same size must be provided immediately to ensure that the total quantity of 15 is continuously maintained on site.

Within three (3) business days of the start date, ensure that all lab coats are delivered to the address referenced under section 3.4.1 of this PWS.

2.2 Coveralls. The contractor shall provide and maintain a total of 15 pairs of clean and serviceable coveralls in various sizes to meet the needs of Government employees. Coveralls shall be rented from the contractor.

Within three (3) business days of contract award, the contractor shall coordinate with the Contracting

Officer’s Representative (COR) to measure all current employees for appropriate sizing. The contractor shall provide sample coveralls in various sizes and send personnel on-site to assist with employee fittings and ensure accurate sizing. The Government will ensure employees are made available for this purpose.

The contractor shall ensure the delivery of all properly sized coveralls to the address referenced under section 3.4.1 within three (3) business days of the contract start date.

Coveralls shall be laundered on an as-needed basis, as determined by use and condition. If any coveralls are removed for cleaning, repair, or replacement, clean and serviceable coveralls in the appropriate sizes must be provided immediately to ensure the total quantity of 15 is continuously maintained on site.

The contractor shall provide three (3) marked bins with self-closing lids for the collection of coveralls:

one for soiled items, one for items needing repair, and one for contaminated items. Items removed for repair or cleaning shall be returned within two (2) weeks from the date of pickup.

The contractor shall ensure that all coveralls are free from defects, including rips, holes, burns, spots, stains, and wrinkles. Any defective coveralls must be replaced immediately.

2.3 Mechanic Shop Towels. The contractor shall provide weekly laundering of mechanic shop towels.

The shop towels will be the responsibility of the contractor and will be rented to the Government. The contractor shall ensure that the Government always has 300 clean, serviceable shop towels on hand at all times. Towels shall be picked up for laundering on a weekly basis if they are dirty, and the contractor must replace any towels removed for cleaning with an equal number of clean towels.

To meet this requirement, the contractor shall maintain a sufficient inventory (estimated at 600 towels) to support ongoing laundering and immediate replacement. All towels must be free from holes, excessive wear, and staining.

The contractor shall coordinate with the COR to establish a regular pickup and delivery schedule. An initial quantity of 300 clean towels shall be delivered within three (3) business days of the start date, to the address referenced under section 3.4.1 of this PWS.

2.4 Government-Owned & Supplied Shirts. The contractor shall provide weekly laundering of

Government-owned and supplied shirts (with Reclamation logos) in various sizes and sleeve lengths.

The contractor shall be responsible for labeling each shirt with the employee’s name on the inside collar.

Labeling will occur only as shirts are turned in for laundering, the Government will not provide all shirts at once for mass labeling. The contractor shall ensure labeling is completed as part of the normal laundry cycle for any untagged shirts.

The total number of Government-owned shirts is estimated at approximately 500, and the contractor shall launder an average of 150 to 200 shirts per week, depending on employee usage and operational needs.

These numbers are subject to change with staffing levels or mission requirements.

The contractor shall ensure all shirts are returned clean, pressed, and free from rips, holes, stains, or excessive wear. The contractor shall also maintain a running list of names associated with labeled shirts to ensure accurate return tracking. This list shall be updated as new shirts are labeled and emailed regularly to the Bureau of Reclamation for accountability.

The contractor shall coordinate with the COR to establish a consistent weekly pick-up and delivery schedule and ensure shirt service is reliable and timely throughout the period of performance.

3.0 GENERAL INFORMATION:

3.1 Period of Performance: This contract shall be for one base year and four 1-year option periods as follows:

Base Year shall be October 1, 2025, through September 30, 2026.

Option Year 1 shall be October 1, 2026, through September 30, 2027.

Option Year 2 shall be October 1, 2027, through September 30, 2028.

Option Year 3 shall be October 1, 2028, through September 30, 2029.

Option Year 4 shall be October 1, 2029, through September 30, 2030.

3.2 Federal Observed Holidays: See the list of Federal Holidays below:

New Year’s Day Labor Day

Martin Luther King Jr. Day Columbus Day President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Juneteenth Day Christmas Day

Independence Day

If a holiday falls on Sunday, the following Monday shall be observed as the legal holiday. When a holiday falls on a Saturday, the preceding Thursday is observed as a legal holiday by U.S.

Government agencies working a 4-day/10-hour schedule in this case.

Also included, would be any other day specifically declared by the President of the United States of

America to be a National Holiday.

3.3 Delivery Hours: Delivery shall be made between the hours of 6:00 AM to 4:00 PM, Monday to

Thursday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

3.4 Pickup and Delivery

3.4.1 Delivery and pick up location will be at the Yuma Area Office located at 7301 Calle Agua Salada, Yuma, AZ 85364.

3.4.2 Regular service shall be provided on a weekly basis. The contractor may select the specific day of the week for regular pick-up and delivery services, provided that day falls between Monday and

Thursday. However, once the delivery day is established, it shall remain consistent throughout the period of performance unless a change is requested and mutually agreed upon in advance by the government. If pick-up and delivery fall on a federal holiday, schedule shall be adjusted to a mutually agreed upon day.

The contractor will be met by the COR or designated escort in the absence of the COR, at the Central

Warehouse.

3.4.3 Delivery Delays. The Contractor shall immediately notify the COR when an equipment malfunction or other problem will cause a delay in pick-up or delivery. A Corrective Action Plan shall be submitted to the COR the same day as the delivery delay occurred showing all corrective actions to be taken.

3.4.4 Accounting for Articles Picked-Up and Delivered. Procedures and records used for receiving, marking and classifying items shall be conducted in a manner as to ensure proper processing and return of items.

The Contractor shall record the number pieces picked-up and delivered on a delivery ticket, and the receiver shall count quantities and sign the delivery ticket to verify receipt. Such a signature shall constitute an agreement to the Government’s weight/count unless a specific exception is noted on the ticket. A copy of the ticket will remain with the Government.

Items that have been identified for direct exchange shall be exchanged for like items at time of turn-in.

Items that are not direct exchange shall be identified separately and processed to be ready for delivery to the Government within a 72-hour period.

3.4.5 Missing and Lost Items. Any articles missing from a delivery shall be delivered by the contractor in the next regularly scheduled delivery. Missing articles needed within 24 hours by the Government will be delivered before close of business on the same day at no additional cost to the Government. Lost articles such as Government-furnished shirts, will be paid for in full by the contractor.

3.5 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The contractor’s quality control program is the means by which they assure themselves that their work complies with the requirement of the contract.

3.6 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Performance Requirements Summary (PRS) as identified in section 5.0 of this PWS.

4.0 INVOICES

The Government requests the contractor submits an invoice on a monthly basis.

5.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

The Performance Requirements Summary (PRS) chart identifies the required services / tasks, the performance standards, and the acceptable quality level. The Contractor’s performance is evaluated on the basis of a number of performance elements relating to quality and timely performance. The applicable performance elements are identified in the PRS and each element is weighted in terms of its relative importance to the contract requirement.

Task

No.

Task Description Performance Indicator Performance

Standard

Minimum

Acceptable Quality Level

2.1 Provide the required

number of lab coats

Scheduled deliveries shall be on time and correct quantities returned

Contactor shall return all items within seven (7) calendar days of pick-up.

100 % of established timelines for services are met

2.2 Provide employees with

the required number of coveralls

Scheduled deliveries shall be on time and correct quantities of coveralls returned to original point of service.

Contactor shall return all items within seven (7) calendar days of pick-up.

100 % of established timelines for services are met

2.2

Measuring and Fitting Contractor shall meet the sizing schedule

Measure and fit employees for coveralls within 30 days of award

90 % of established timelines for services are met

2.2

Maintenance and replacement of coveralls

Contractor shall repair and replace the clothing as stated in the PWS

All repairs/ replacements shall be completed within two weeks of pick up

90 % of established timelines for services are met

2.3 Provide the required

number of mechanic shop towels

Scheduled deliveries shall be on time and correct quantities returned

Contactor shall return all items within seven (7) calendar days of pick-up.

100 % of established timelines for services are met

2.4 Government owned &

suppled shirts

Contractor shall clean and return all laundered items.

All shirts shall be accounted for at pick-up and delivery.

100% of shirts shall be returned.

Any missing shirts shall be delivered within 24 hours.

Lost articles will be deducted from monthly invoice at current replacement value.

Government Quality Assurance

The Government’s quality assurance (QA) program is not a substitute for the Contractor’s quality control. The Government will monitor the Contractor’s Quality Control program in accordance with the standards referenced and listed in the PRS, or other remedies it deems appropriate.

The Contractor’s performance will be compared to the contract standards and performance requirements using the Quality Assurance Surveillance Plan (QASP).

The Government may use a variety of surveillance methods to evaluate the Contractor’s performance. The methods of surveillance that may be used include (1) random physical inspections and (2) notification by other Government agency representatives.

Criteria for Evaluating Performance

If the Contractor meets or exceeds the AQL, positive past performance will be documented. When the Contractor performs at a level below the AQL, the Contractor will be issued a Contract

Discrepancy Report (CDR). The Contractor shall respond to the CDR in writing, and explain why performance was unacceptable, how performance will be returned to acceptable levels, and how recurrence of the problem will be prevented in the future. The CO will evaluate the Contractor’s explanation if contract termination process is applicable.

At the sole election of the Government, the Contractor may be required to re-perform, or perform late, defective work disclosed by Government inspection including defective and incomplete performance. Where the Government so elects, the Contractor will be notified promptly after inspection that specified defective services will be re-performed or performed late and completed within a reasonable time specified by the Government. Re-performance of defective and incomplete work will be at no additional cost to the Government.

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