140L5726Q0015_-_Attachment_2_-_PWS__-_Paria_VT_Janitorial.pdf

Vault Toilet Cleaning Services for BLM-Paria River District

Performance Work Statement

Table of Contents

Part A - General Information Page 2

I. Introduction Page 2

II. Scope of Work Page 2

III. Definitions Page 2

Part B - Work Requirements Page 3

I. Contractor Furnished Materials and Property Page 3

II. Government Furnished Materials and Property Page 4

III. General Deliverables Page 4

Part C – Contract Administration Page 7

I. Period of Performance Page 7

II. Place of Performance: Site Locations & Access Page 8

III. Cleaning Tasks Page 9

IV. Days and Hours of Work Frequency of Services Page 10

V. Frequency of Services Page 11

VI. Invoice/Billing Page 12

Part D –Work Performance Standards Page 12

I. Contract Performance Standards Page 12

II. Safety Page 13

III. Inspections Page 14

IV. Performance Evaluation Page 14

Part A - General Information

I. Introduction

The Bureau of Land Management (BLM)-Utah, Paria River District manages six (6) recreation sites with twelve (12) vault toilets on public lands located in Southern Utah and Northern Arizona in the following counties:

a. Kane County, UT (5 sites): Whitehouse Campground, Buckskin Trailhead, Wire Pass Trailhead, Stateline Campground, and (Paria) Pahreah Town Site

b. Coconino County, AZ (1 site): Condor Viewing Site.

II. Scope of Work

The scope of the contract is to provide all labor, equipment, transportation, water, and materials to clean and sanitize vault toilets to the standard and specifications outlined in this document. A cleaning schedule (see Attachment 4) is provided and is to be followed throughout the term of the contract.

III. Definitions

As used throughout this contract, the following terms will be defined as set forth below.

a. Business Day: A day of the week, Monday through Friday, on which the BLM Kanab Field

Office is open for business, excluding federal holidays. A “business day” starts at 8:00 am and ends at 4:30 pm. There are 10 federal holidays that typically fall on a weekday: Martin Luther

King Day (January), Presidents Day (February), Memorial Day (May), Independence Day (July

4th), Labor Day (September), Columbus Day (October), Veterans Day (November), Thanksgiving (November), Christmas (December), New Year’s Day (January).

b. Calendar Day: Any day of the week.

c. Contracting Officer (CO): The Government official who has the authority to enter into, administer, amend, and terminate the contract and make contract-related determinations and findings.

d. Contract Specialist (CS): Federal acquisition professional who administers Government contracts working under the authority of a Contracting Officer.

e. Contracting Officer’s Representative (COR): The BLM employee designated to administer the technical aspects of this contract. The COR reviews and approves work which is clearly within the scope of work. The COR is not authorized to issue any changes to the contract or to modify the scope of work in any way.

f. Contractor: The individual or organization to whom the contract has been awarded. The

Contractor shall ensure that their subcontractors comply with all the provisions of this contract.

Part B – Work Requirements

I. Contractor Furnished Materials

a. Cleaning Materials and Supplies

Contractor shall furnish all needed materials, supplies and equipment to perform the required services. This includes and is not limited to: water, cleaning supplies, toilet paper, trash bags, hand sanitizer, disinfectant/deodorizer, brooms, brushes, shovels, mops, pails, and any other needed tools and equipment. A pressure washer is also highly recommended but is not required.

Contractor shall provide the following additional items to complete required tasks:

• Toilet paper: Approximately up to 2,000 standard-size 550 Sheet rolls of toilet paper during the operating year.

• Water: Approximately 50-70 gallons of water will be needed on a weekly basis, as sites will not have access to running water.

Cleaning products should comply with USDA’s BioPreferred Designated Products and must not have an immediate or extended detrimental effect on any of the surfaces being cleaned.

Information available at: https://www.biopreferred.gov/BioPreferred/

The Contractor shall obtain and have on file a Material Safety Data Sheet (MSDS) for all materials, and hazardous materials that they intend to use and store. The Contractor shall organize all SDS’s and place them in a “Right to Know Center” to ensure that they are available to janitorial staff and BLM personnel, along with providing copies of all SDS’s to the COR.

Note: Right to Know Center shall include a) SDS for all materials; b) Inventory Sheet of all hazardous materials; and c) Sign Off Sheets for all hazardous materials. Inventory and Sign Off sheets shall be made available for local BLM staff to view.

These materials and supplies are subject to inspection and approval by the COR. The Contractor shall not use alternative restroom product dispensers in lieu of those already in place without the approval of the COR. The BLM reserves the right to modify or install additional paper product dispensers.

The Contractor must also provide necessary equipment and supplies to ensure the safety of their workers, including personal protective equipment that conforms to industry standards and any recommended vaccinations.

b. Motor Vehicles

Contractor is responsible for supplying a vehicle suitable for transport of staff, water, equipment and supplies to perform the required services at each of the six recreation sites.

Vault toilet facilities access roads are graded, graveled and/or well-used dirt roads, and during the winter and other periods of inclement weather (heavy rain) roads can have potentially adverse road conditions. Four-wheel drive high-clearance vehicles are highly recommended.

https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml

II. Government Furnished Materials and Property

The BLM Kanab Field Office will furnish maps to each recreation site that display the locations of the restroom facilities. BLM will also furnish keys to the vault toilets and toilet paper dispensers.

Contractor may have keyed access to facilities that have storage areas. These areas must be kept clean and secured. (All Keys are considered government property and shall not be copied). The contactor is required to sign a DI-105, U.S DEPARTMENT OF INTERIOR RECIEPT OF PROPERTY, for all keys provided and in which they will assume responsibility and related costs if key is lost or stolen.

For all chemicals stored or used in Government property, Safety Data Sheets (SDS) must be kept onsite. All spray and cleaning bottles must be properly labeled with product name, percentage of product, and product contact information. Labels must be replaced if they become unreadable.

Restroom facility doors are to be kept unlocked, except when locked by BLM for safety concerns. BLM will notify the Contractor as soon as possible if the agency locks the doors for any reason.

One small janitorial closet is located in the back of the Wire Pass vault toilets. This closet shall be used only for storage of products related and approved for this contract: dry products (paper towels, toilet paper) and wet products stored in containers, bins or materials (floor cleaners, mops, disinfectants). This closet may also be used by the BLM to hold supplies and products not provided in this contract.

III. General Deliverables

a. Work Coordination Meetings

A Post-Award Orientation Conference shall be held within 15 business days after contract award and an annual Pre-Work Coordination Meeting shall be held by March 15th of each option year.

The BLM and the key Contractor staff (Project Manager at a minimum and core staff, as appropriate) shall attend the meetings to review required work, invoicing, and other provisions of the contract. Meetings will be held in Kanab, Utah and is anticipated to last approximately 2 hours.

The BLM will provide an agenda for the annual pre-work coordination meeting and meeting notes afterwards.

Deliverable Due Date

Post-Award Orientation

Conference

Within 15 business days after the contract award

Annual Pre-Work Coordination

Meeting

By March 15th of each option year

b. Annual Work Plan

Within 15 business days after contract award, the Contractor shall submit a brief Work Plan that demonstrates how they will provide all labor, supervision, tools, equipment, water, supplies, and transportation necessary to facilitate required cleaning services. Key Personnel list shall also be submitted two (2) weeks prior to start of contract performance.

The draft Annual Work Plan should be provided by March 15th of each option year. The BLM will review and request any necessary edits within 5 business days. The Contractor will have an additional 5 business days to incorporate requested edits and submit the final Annual Work Plan to the BLM. The required format must be submitted as either a Microsoft Word or an Adobe PDF document.

The Contractor shall also provide Safety Data Sheets (SDS) for all chemicals used.

Draft Annual Work Plan (BLM will have 5 business days to review and comment)

Within 15 business days after the contract award or by

March 15th of option years

Final Annual Work Plan Within 5 business days after BLM returns the draft annual work schedule

Key Personnel List Within 2 weeks prior to start of contract

Safety Data Sheets (SDS) for all chemicals used

Before application of chemicals at BLM sites

c. Notifications of Site Cleaning Delay

Contractor shall provide an email notification when site cleaning visits experience delays.

1. All notifications must be sent by email. The Contractor may call with information or questions, but must follow up with a brief, written email record of skipped, delayed or re-scheduled site cleaning visits. The BLM will confirm any schedule adjustments or amendments in writing via email.

2. Snow and/or impassable road conditions during inclement weather may prevent access to the recreation sites and/or specific vault toilet facilities. This is especially a concern during the winter months (December through March/April); and flexibility in re-scheduling vault toilet service visits will be necessary. If weather conditions prevent a scheduled vault toilet service visit, the Contractor must notify the COR one day in advance or on the same business day as the originally scheduled service to reschedule. The vault toilet service visit should be rescheduled as soon as practicable, weather and road conditions permitting. Contractor shall notify the COR by email on the same business day after the rescheduled vault toilet service duties have been completed.

3. On rare occasions, when reasons other than weather, such as equipment and vehicle failures, staff shortages, and other unforeseen circumstances cause a delay in the annual cleaning schedule, Contractor must notify COR one day in advance or on the same business day as the originally scheduled site visit cleaning to reschedule as soon as practicable. The Contractor should attempt to make up the vault toilet service visit by Friday of the same week. If this is not possible, the Contractor shall reschedule as soon as possible and preferably prior to the next high-use recreation day (generally holidays and weekends). Contractor shall notify the

COR on the same business day after the rescheduled vault toilet service duties have been completed.

Service Delayed Notification

(by email)

One day in advance or on the same business day as the originally scheduled visit day

Rescheduled Service

Completion Notification (by email)

On the same business day after rescheduled visit has been completed

d. COR Requested Extra Cleanings

There will be ten (10) extra cleanings that can be requested by the COR at any location during the contract year. This initial notification shall be by phone and further documented via email.

Within twenty-four (24) hours of the initial notification, the Contractor shall confirm by email the date and time of the scheduled service. The Contractor shall complete the services within two

(2) calendar days after the initial notification. Response time for an emergency service shall be by mutual agreement between both parties. Where feasible, multiple toilets within a group (as defined in the attached schedule) shall be serviced on the same trip. Cleaning of individual toilets outside of the scheduled group may be requested by the COR.

Requested Cleaning

Confirmation (by email)

Within 24 HRs of COR’s extra cleaning request, contractor shall confirm the date and time of scheduled service

Service Completion

Notification (by email)

Within 2 calendar days after COR’s initial request

e. Site Visit Records: Sign In Sheet

The Contractor shall install and maintain a site-specific Sign In Sheet at each recreation site covered under this contract. Sign In Sheets shall be maintained and placed in a COR-approved location at each site.

At a minimum, each Sign In Sheet shall include:

• Title of location

• Date of Service

• Time of Cleaning

• Signature slots to indicate the restroom was stocked

• Signature slots to indicate the restroom was cleaned

• Notes Section

Sign In Sheets shall be filled out during each scheduled cleaning visit and maintained on-site for the duration of the contract period. Sign In Sheets shall be made available to the COR upon request for purposes of inspection, performance verification, invoice review or contract administration.

Sign In Sheet Installed at each rec site at the start of contract period and maintained on-site for duration of contract period

f. Site Visit Records: Photographic Documentation

The contractor shall maintain date and time-stamped photographic documentation of completed cleaning of each site visit with zoomed out views of all cleaned areas, including photo of toilet seat up, walls, floors and windows, and if requested, submit to COR within three (3) business days. Photographs shall include images of restroom interiors, exteriors, surrounding site conditions and other features necessary to verify performance completion. These photos may be used to verify compliance, investigate reported deficiencies, or support enforcement actions under this contract.

Photographic

Documentation (time & date stamped)

Submit within 3 business days upon COR’s request

Part C – Contract Administration

I. Period of Performance

The period of performance for the contract is a 12-month timeframe starting from the contract award date, with the option to renew for four (4), additional 12-month periods.

Base Year: 5/1/26 – 4/30/27

Option Year 1: 5/1/27 – 4/30/28

Option Year 2: 5/1/28 – 4/30/29

Option Year 3: 5/1/29 – 4/30/30

Option Year 4: 5/1/30 – 4/30/31

II. Place of Performance: Site Locations & Access

Work will take place at the six (6) recreation facilities (please see Attachment 5 - Map), with the potential occasional travel to the BLM Kanab Field Office for the purpose of attending annual work coordination meetings.

Recreation Site County Restroom

Facilities

1 Whitehouse Campground Kane, UT 2 vaults

2 Buckskin Trailhead Kane, UT 2 vaults

3 Wire Pass Trailhead Kane, UT 4 vaults

4 Stateline Campground Kane, UT 2 vaults

5 (Paria) Pahreah Town Site Kane, UT 1 vault

6 Condor Viewing Site Coconino, AZ 1 vault

Total Vault Toilet Facilities 12 vaults

Directions & Road Conditions

a. Condor Viewing Site: The Condor Viewing site is accessed from House Rock Valley Road

(BLM 1065). To get to House Rock Valley Road from Kanab, UT, take Highway 89 east for 38 miles. From Page, AZ, take Highway 89 west for 36 miles. The south end of House Rock

Valley Road intersects Highway 89A 13.5 miles east of Jacob Lake, AZ. The site is located on the east side of House Rock Valley Road (BLM 1065) by traveling either north from Highway

89A for about 3 miles, or south from Highway 89 for about 27 miles. The site is accessed by the unpaved House Rock Valley road off of both Highways 89 and 89A.

b. Stateline Campground: The Stateline Campground is accessed from House Rock Valley Road

(BLM 1065). To get to House Rock Valley Road from Kanab, UT, take Highway 89 east for 38 miles. From Page, AZ, take Highway 89 west for 36 miles. The south end of House Rock

Valley Road intersects Highway 89A 13.5 miles east of Jacob Lake, AZ. The site is located on the west side of House Rock Valley Road (BLM 1065) by traveling either north from Highway

89A for approximately 19.5 miles, or south from Highway 89 for approximately 9.8 miles. The site is accessed by the unpaved House Rock Valley road off of both Highways 89 and 89A.

c. Wire Pass Trailhead: The Wire Pass trailhead is accessed from House Rock Valley Road (BLM

1065). To get to House Rock Valley Road from Kanab, UT, take Highway 89 east for 38 miles.

From Page, AZ, take Highway 89 west for 36 miles. The south end of House Rock Valley Road intersects Highway 89A 13.5 miles east of Jacob Lake, AZ. The site is located on the west side of House Rock Valley Road (BLM 1065) by traveling either north from Highway 89A for 21 miles, or south from Highway 89 for 8.3 miles. The site is accessed by the unpaved House Rock

Valley road off of both Highways 89 and 89A.

d. Buckskin Trailhead: The Buckskin Gulch trailhead is accessed from House Rock Valley Road

(BLM 1065). To get to House Rock Valley Road from Kanab, UT, take Highway 89 east for 38 miles. From Page, AZ, take Highway 89 west for 36 miles. The south end of House Rock

Valley Road intersects Highway 89A 13.5 miles east of Jacob Lake, AZ. The site is located on the west side of House Rock Valley Road (BLM 1065) by traveling either north from Highway

89A for about 24.8 miles, or south from Highway 89 for approximately 4.5 miles. The site is accessed by the unpaved House Rock Valley road off of both Highways 89 and 89A.

e. Whitehouse Campground: To get to Whitehouse Campground from Kanab, UT, take Highway

89 east for approximately 44 miles. From Page, AZ, take Highway 89 west for approximately 30 miles. Turn south on the Whitehouse Trailhead road passing the Paria Contact Station. Follow the unpaved road for 2 miles leading to Whitehouse Campground.

f. (Paria) Pahreah Townsite: To get to Paria Townsite from Kanab, UT, take Highway 89 east for approximately 34 miles. From Page, AZ, take Highway 89 west for approximately 40 miles.

Turn north at milepost 31, at the Old Town Paria rock marker. Follow the unpaved road for approximately 5.4 miles leading to the Paria Townsite.

III. Cleaning Tasks

The Contractor is responsible for completing all vault toilet cleaning duties for the twelve (12) vault toilets at the six (6) recreation sites within the timeframes on the cleaning schedule.

**Please note, as previously stated, contractor is required to provide water to clean, as there is no water at these locations**

Vault toilet cleaning duties specified below are to be performed as described and in accordance with the work performance standards.

For the purposes of this contract, “clean and disinfect” means: a) to make visibly free of dirt, dust, fecal matter, streaks, stains, smudges, litter, debris and other residue; and b) to destroy any harmful microorganisms, including blood-borne pathogens, by application of an appropriate and approved chemical agent.

a. Clean and disinfect toilet: All surfaces, including the inside and outside of seat (this means top, bottom, hinges, bolts, cover and crevices), covers and toilet risers (inside, outside, and where joined to concrete) on each toilet shall be scrubbed and washed clean with a disinfectant cleaner.

In order to assist in keeping the inside of the risers clean, a pressure washer is strongly recommended; however a non-stick cooking vegetable spray or other approved product may be applied. The used cleaning fluid shall not be dumped outside of the restroom building where it could kill vegetation or contaminate water sources; it may be dumped into the toilet vault or removed off-site.

b. Clean and disinfect Vault building: All surfaces, including walls, doors (inside and out), door handles (inside and out), ceiling and floors shall be kept clean of all dirt, cobwebs, and other substances by sweeping, spraying or scrubbing with a disinfectant cleaner. The floors shall be swept and mopped with disinfectant cleaner, and all standing water swept out (or ice buildup removed) after cleaning.

c. Stock toilet paper and hand sanitizer: All restroom vaults shall be stocked with toilet paper and hand sanitizer on every service visit. Remove any empty rolls. If a roll is more than ¾ empty, the roll shall be replaced. Completely fill up the toilet paper holders in each toilet stall with toilet paper rolls, using standard-size toilet paper rolls in each toilet stall during each service visit.

d. Pick up garbage: All trash, litter or refuse found within the vault toilet buildings and within ten

(10) feet outside the building, on restroom walkways, cement pads, and the surrounding recreation site grounds shall be removed. This includes paper, bottles, cans, and all other garbage. Garbage shall not be dumped down the toilet vaults. All garbage shall be removed from the vault toilets and surrounding recreation site and disposed of at a landfill. All landfill and dump fees will be the responsibility of the Contractor.

e. Pest/Insect Control: Keep pest/insect population low with use of “green” or “bio-based” products, to the maximum extent possible, within the vault toilets.

f. Dusting: Windowsills shall be kept clean of dust. Windowsills and ceiling shall be kept clean of cob and spider webs.

g. Wet Mopping: Surfaces shall be kept clean of any foreign matter, spills, stains, marks, or residue of any nature and present an overall appearance of cleanliness. No standing water should remain on floor.

h. Window Washing: Window glass shall be washed inside and outside and shall be clean of any foreign matter, spills, stains, marks, or residue of any nature and present an overall appearance of cleanliness.

IV. Days & Hours of Work

a. Days of Work: The contractor is required to perform work on non-holiday weekdays (i.e., Monday through Friday) in order to avoid interference with recreation site visitors on the weekends. The only exception is the adjusted before and after holiday cleaning days for the required 10 high-use/holiday weekends at the Wire Pass Trailhead, Buckskin Trailhead and

Whitehouse Campground locations (see C.V – Frequency of Services).

b. Hours of Work: Work shall generally be performed during daylight hours, from sunrise to one hour after sunset.

c. Changes to Cleaning Schedule: Exceptions to the days and hours of work may be granted by the COR for emergency cleanings, inclement weather, equipment or vehicle failures, staff shortages, or other unforeseen circumstances.

V. Frequency of Services

Contractor shall complete the specified number of weekly service visits for each recreation site, as indicated below.

Times Per Week

Facility (# of VT) June –

Aug

Sept –

Nov

Dec –

Feb

March –

May

Adjusted Holiday

Cleanings

Condor Viewing Site 1 2 2 2 2 N/A

Stateline Campground 2 1 1 1 1 N/A

Wire Pass Trailhead*** 4 3 4 3 4 Required

Buckskin Trailhead*** 2 2 2 2 2 Required

Whitehouse

Campground*** 2 3 4 3 4 Required

(Paria) Pahreah Town

Site 1 1 0 0 1 N/A

Extra Cleanings per

COR Request

Work Scheduling and Service for Holiday Weekends

The Contractor shall adjust the fixed cleaning schedule for Wire Pass Trailhead, Buckskin Trailhead and

Whitehouse Campground in order to clean restrooms before and after the following 10 high-use/holiday weekends.

Holiday weekends include:

New Year’s Day (January)

Martin Luther King Day (January)

Presidents Day (February)

Memorial Day (May)

Independence Day (July 4th)

Labor Day (September)

Columbus Day (October)

Veterans Day (November)

Thanksgiving (November)

Christmas (December), The vault toilet service visit shall be scheduled before and after the high-use/holiday weekend. Work shall be completed no later than sunset on the Thursday prior to the Holiday weekend and no later than the Tuesday following the Holiday weekend.

VI. Invoicing/Billing

As work is completed for this contract, Contractor shall submit invoices, bills, or statements each month.

Invoices must include contract number, an itemization of services completed, dates of service, total charges, and date of billing. To ensure prompt payment and proper contract administration, the

Contractor is encouraged to submit bills the first week of each month.

Invoices against this contract are to be submitted through the Invoice Payment Platform at https://www.ipp.gov/ with an attached copy of the Contractor’s Commercial Invoice. A copy of the invoice must also be submitted.

Part D – Work Performance Standards

The BLM is the final authority on all contract and work reviews and deliverables.

I. Contract Performance Standards

a. Continuous Performance Contractor shall continue performance under the specifications of the contract without delay or interruption, except by reasons beyond control (such as inclement weather, equipment or vehicle failures, staff shortages, or other unforeseen circumstances), which COR shall be notified of immediately, or by the receipt of a "Stop Work Order" issued by the BLM.

b. Contractor Support: Key Personnel Contractor shall provide and maintain an adequate workforce with the necessary expertise to acquire necessary supplies and equipment and perform the required restroom service duties in a timely, safe, and efficient manner. Contractor shall identify all personnel who will be required to have physical access for performance of work. Key Personnel list shall be submitted two (2) weeks prior to start of contract performance. Any changes to Key Personnel shall be reported to the BLM via email immediately. If staffing changes occur during the term of the contract, it will be the contractor’s responsibility to orient their new staff to the contract requirements, as BLM will not be responsible for reorienting new staff.

All employees are required to wear nametags and other easily visible identification that distinguishes the company represented.

c. Interaction with Public

During the performance of restroom service duties, the Contractor shall at all times be courteous to the public. Contractor shall perform restroom service duties so as to cause the least interference with, and disturbance to, recreation site visitors. In those cases where some interference may be essentially unavoidable, the Contractor will be responsible for minimizing any inconvenience and/or discomfort to recreationists.

d. Protection of Government Property

During execution of restroom service duties, the Contractor shall take special care to protect

Government property from unintended uses or substances (including cleaning fluids).

Government property includes and is not limited to: restroom facilities, buildings, walkways and cement pads, picnic tables, fire rings and grills, signs, fences and any other structures within the six (6) recreation sites. Issued keys that have been lost, damaged, or stolen must be reported to the

COR and Issuing Office immediately. Replacements will be at the Contractors expense.

e. Vault Toilet Damage and Repairs

Contractor shall report and provide photos of any vandalism, damage, or needed repairs to the

COR as soon as it is noticed. Contractor is responsible for any damage to restroom or recreation site facilities, structures, developments, roads, areas or land caused as a result of work duties under this contract and will restore the damaged item or area to its original condition. This restoration will include any action needed to restore the damaged item or area, including and not limited to: painting, refinishing, repair, reconstruction, replacement, or rehabilitation.

f. Notification of or Assistance with Problems

The Contractor shall notify the COR of any unusual damage, vandalism, or possible public hazards in restroom facilities or recreation sites. If possible (and if doing so causes no endangerment), the Contractor or his/her employees shall obtain and provide an offending person's name, address, license number, date of infraction, and other pertinent information to a

BLM Law Enforcement Officer (LEO), County Sheriff, or to the COR. Any articles or items of apparent value found by the Contractor at the work sites shall be immediately turned over to the

BLM LEO. Any articles of a suspicious nature, or persons conducting themselves in a suspicious manner or in need of help, shall immediately be reported to the County Sheriff.

Kane County Sheriff, Kanab UT (877) 644-2349

Coconino County Sheriff, Flagstaff AZ (800) 338-7888

BLM GSENM Visitor Center, Kanab UT (435) 644-1300

BLM AZ Strip Field Office, St. George, UT (435) 688-3200

BLM Kanab Field Office, Kanab UT (435) 644-1200

II. Safety

BLM acknowledges that physical and biological (e.g., bacteria, viruses) may be present at these sites;

the Contractor must ensure the safety of their employees and provide adequate personal protective equipment that meets industry standards.

III. Inspections

Contract work will be inspected randomly by BLM employees to ensure satisfactory completion of work. BLM employees include and are not limited to: COR, outdoor recreation planners, park rangers, recreation technicians, law enforcement rangers, seasonal staff, or any other BLM employees assigned to conduct a restroom facility inspection.

IV. Performance Evaluation

The restroom service duties will be evaluated on whether they are performed according to the work requirements in Part C and the performance standards in Part D and the contract administration specifications. Level and quality of performance will be judged based on observations made during work inspections and information recorded on the completed inspection report forms.

Contract work tasks (including the work schedule and service completed notifications) that are not performed or not performed in accordance with the criteria and the work performance standards will be reported as deficient or unperformed, as defined below:

Deficient: Work that is only partially completed, or unsatisfactory or inadequate work that does not meet the standards defined in Parts C & D.

Unperformed: A scheduled service visit that was not performed and not rescheduled (with approval from the COR) prior to the next regularly scheduled visit. None of the required restroom service duties were performed at the scheduled recreation site.

a. Deficient or Unperformed Work

If the BLM finds a service visit to be deficient or unperformed, the COR will notify the

Contractor immediately. The Contractor may be granted up to two (2) business days in which to complete or re-perform the work.

At the initial documentation of a deficient or unperformed scheduled restroom service visit, the

BLM will have the option to require the Contractor to return to the recreation site to complete or re-perform the work or let it go until the next scheduled service. The subsequent restroom service visit to complete or re-perform the documented deficient or unperformed work cannot be invoiced and will not result in any additional payments. In other words, the Contractor may not bill the BLM twice for a repeat restroom service visit to correct deficient work. Three repeatable offenses may be grounds for termination.

After completing or re-performing the work, the Contractor shall notify the COR via email the same day the work is completed. If Contractor does not reperform the work within the specified timeframe, Contractor will forfeit the billing of the site visit.