A04-_Statement_of_Work_SWD_Janitorial_Services_fire_1_(1)_2.pdf

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Attached to
BLM-CO-SWDFMU JANITORIAL Federal contract opportunity
Solicitation number
140L1726Q0004
Issued by
Department of the Interior Bureau of Land Management Colorado Region

About this file

Statement of Work Summary

This is a Statement of Work (SOW) for janitorial services at the Bureau of Land Management (BLM) Southwest District Fire Office in Montrose, Colorado, located at 2485 South Townsend Avenue. The contract covers approximately 4,824 square feet at the Interagency Fire Center, including three private offices, open office work areas, one dispatch center, one expanded dispatch area, coffee bar/break area, six restrooms (two standard uni-sex and three with showers), hallway, gear storage/locker area, and entry foyer. Daily work must be performed Monday through Friday between 6:00 a.m. and midnight, with Saturday work between 6:30 a.m. and 6:00 p.m., excluding federal holidays. Weekly, monthly, and semi-annual services may be performed on weekends between 6:30 a.m. and 6:30 p.m.

The contractor must furnish all labor, equipment, supplies, and supervision required to perform janitorial services in compliance with specifications. Key responsibilities include daily restroom and office area cleaning with disinfection, weekly dusting and floor mat maintenance, monthly window washing and drain treatments, and bi-annual spring/fall cleaning of all surfaces including ceiling fixtures and wall treatments. The contractor must provide commercial-grade equipment (vacuum cleaners, carpet shampooers, floor buffers, mops, brooms), all cleaning supplies except those government-supplied (polish, detergents, disinfectants), and maintain a Quality Control Plan addressing hiring, training, supervisory methodology, employee evaluations, communication, equipment maintenance, and OSHA compliance. All contractor employees require background checks, ID badges, and security clearances prior to working after-hours. The Government furnishes storage areas, paper towels, toilet tissue, hand soap, small garbage bags, light bulbs, water, electrical power, pest control devices, building access, and identification badges. Inspection occurs weekly with an Acceptability Quality Level (AQL) of 10 or fewer deficiencies per sample area; payment is reduced based on deficiency averages, with 100% payment for zero to five deficiencies, 95% for 5-7.5 deficiencies, 85% for 7.5-10 deficiencies, and 75% for exceeding 10 deficiencies until rework is completed. The contract period is April 1, 2026 through March 31, 2031, with payment made on a 30-day calendar month basis in arrears through the Internet Payment Platform (IPP). The expected period of performance is one base year with four optional years.

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Janitorial Services, Montrose, Colorado BLM Southwest District Fire Office

SECTION C – STATEMENT OF WORK

C.1.0 GENERAL

C.1.1

C.1.3

Description of Work-The work covered under this specification consists of performing janitorial services at the Bureau of Land Management buildings located at 2485 South Townsend Ave. (Interagency Fire Center) located on the BLM complex in Montrose, Colorado. Daily work must be performed between the hours of 0600 (6:00 .m.) and 2400 hours (12 midnight), Monday through Friday, and Saturdays between the hours of 0630 hours and 1800 hours (6:00 p.m.) excluding legal Federal holidays. Weekly, monthly, and semi-annual work may be performed on weekends between 6:30 a.m. and 6:30 p.m.

C.1.3.1 Any computer wiring which becomes disconnected or unplugged while cleaning shall not be reconnected by janitorial personnel. Janitorial personnel shall leave written notification in the COR's assigned mail box of the location of computer equipment disconnected.

C.1.3.2 All electrical equipment used shall be UL approved and must operate using existing building circuits.

C.1.3.3 No flammable liquids shall be stored anywhere in the building.

C.2.0 DEFINITIONS

Area – The building or work area where the work is to be performed.

Contracting Officer’s Representative (COR) – Is the on-the-ground administrator for the Contracting Officer.

Description of Work – is a description of each individual task, as stated on Table 1 Schedule of Work.

Federal Holidays – New Year’s Day, Birthday of Martin Luther King, Jr., Washington’s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day.

IPP – Internet Payment Platform System

Performance Measurement – details how work will be evaluated, as stated in section E.

Performance Plan –A plan describing the specific approach the Contractor will take to accomplish the objectives of the contract as specified herein.

Project Inspector (PI) – Is the person designated by the COR to perform, as needed, on-the-job Government inspection of work accomplished by the Contractor.

Monthly Services – to be completed once each calendar month.

MSDS – Materials Safety Data Sheet

QAIR – Quality Assurance Inspection Report (Table 1)

Quarterly Services – to be completed once each yearly quarter in March, June, September, and December.

Semi Annual Services – to be completed twice a year in April and October.

Weekly Services – to be completed once during the Sunday through Saturday cycle.

C.3.0 CONTRACTOR FURNISHED SUPPLIES AND SERVICES

C.3.1 Contractor shall furnish all labor, equipment, supervision, transportation, and incidentals necessary to perform janitorial services in accordance with the terms, conditions, and specifications herein.

C.3.2 Contractor Employees

C.3.2.1 Appearance: Employees shall dress and perform work commensurate with the tasks identified in these specifications and the office setting worked in.

C.3.2.2 The Contractor shall prohibit its employees from the following: 1) opening drawers, shelves, cabinets, lockers, access panels and doors not identified herein as within the scope of work; 2) disturbing or reading materials left on desk tops;

3) using equipment including but not limited to; telephones, computers, radios; 4) disturbing non-fixed (portable) objects that impede work in areas identified in this Contract (hereafter referred to as obstructed areas). The contractor shall be responsible for the conduct of their employees and will instruct their employees that only items located in the trash receptacles or clearly marked as being trash are to be removed from the building. Removing supplies or equipment off of the premises is strictly prohibited and can result in termination of the contract. Keys and security codes provided by the BLM for entry into the building are to be used only by the contractor and their employees. These items must be kept secure and treated with the highest level of importance. Criminal or unauthorized activity that is found to be linked to irresponsible use of keys or security codes could result in criminal prosecution.

A. Obstructed Areas – Contractor shall make a reasonable effort to clean around obstructions in all areas identified for work under Contract. Densely obstructed areas may be skipped if the Contractor does not have reasonable access to the cleaning surface.

B. Contractor is prohibited from moving, re-arranging, or relocating obstructing items unless specifically approved herein or by the COR.

a. Contractor shall be expected to move office chairs, tables, floor mats, waste receptacles, and similar to provide access to cleaning areas and surfaces.

C. Contractor shall notify the COR of all areas that remain obstructed for more than 5 consecutive calendar days.

C.3.2.3 The Contractor shall arrange for supervision of the work at all times. The Contractor or Contractor-designated supervisor shall be available to receive notices, reports, or requests from the COR at all times services are in progress.

C.3.2.4 Security Clearance – The Federal Government requires that a security clearance be conducted for each Contractor and/or Contractor’s employees that shall access the Southwest District Compound to perform the work under this Contract.

A. Background Check – The Government will conduct a background check on each employee, and shall absorb associated costs. A negative outcome to an employee background check could be grounds for the immediate discontinuance of that employee’s on-site authorization and of future availability to perform the work under this Contract.

In order to initiate your background investigation the following steps must be taken by Contractor.

1. Complete the OF-306, Declaration for Federal Employment, Complete the OF-612, Application for Federal Employment

Have your fingerprints taken at a DOI Enrollment Center at the BLM Field Office

Complete the SF-85, Questionnaire for Non-Sensitive Positions through e-QIP

Complete the DOI Access Card Request Form

B. All the forms you will need to complete your background investigation shall be furnished upon contract award.

C. Due to recent events and the formation of Homeland Security guidance, security of our facilities and personnel are very important. Doors shall remain closed and secured while working in the buildings and the contractor shall not admit anyone into the buildings. The contractor will ensure that all buildings are properly secured before leaving. This includes windows and doors closed and locked and lights turned off. If the contractor should inadvertently set off a building alarm they should disarm it immediately and call the alarm company immediately. It the police have to respond to alarms activated by the contractor more than two times they will charge the BLM $60.00 to $70.00 per response. These costs may be recovered from the contractor.

C.3.2.5 HOMELAND SECURITY PRESIDENTIAL DIRECTIVE 12 –

CONTRACTOR REQUIREMENT

On August 5, 2005, the Office of Management and Budget issued HSPD-12 implementation guidance for federal departments and agencies (OMB Memorandum M-05-24). In providing consistent standards, it directs all Federal employees and contractors employed more than 180 days in duration and requiring unsupervised access to a Federal facility or access to a Federally controlled information systems must have a completed NACI prior to the issuance of a credential. If the NACI is not obtained within five (5) days, the identity credential can be based on the FBI National Criminal History Fingerprint Check.

C.3.2.6 Employee Roster – Contractor shall submit to the COR a roster of all employees performing the work under this Contract. Within seven (7) calendar days of any change to the Contractor work force (temporary or permanent), the Contractor shall submit to the COR a legible revised version of the employee roster. The original and all submitted revisions shall remain on file with the COR.

C.3.2.7 Government Identification (ID) Cards – The Contractor and its employees shall be issued individual Government ID cards authorizing access to specific areas and buildings within the Montrose BLM Southwest District Compound identified in this Contract. Upon the loss or removal of any employee, whether permanent or temporary, the Contractor shall retain that employee’s Government ID card and submit it to the COR within two (2) calendar days of the personnel action.

A. Temporary Change in Force – Government ID cards submitted to the COR for temporary changes in force, will remain on file with the COR until the Contractor submits to the COR either a written notice of employee reinstatement or the employee roster revision specified in section 3. of this contract.

C.3.2.8

C.3.2.9

C.3.3

The Contractor and its employees shall occupy only those grounds and facilities identified herein solely to perform the work under this contract.

Only employees named on the most current roster the COR has on file and carrying valid Government ID shall be allowed inside the Montrose BLM Southwest District compound perimeter fence to access the grounds and facilities identified in this Contract for service. Subcontractors on site to perform work under this contract shall be escorted by the Contractor or approved supervisor at all times.

Safety Equipment

A. Contractor’s equipment shall be rated for commercial applications, listed with Underwriter Laboratories (UL) where applicable and acceptable for use by industry standards for public and commercial settings. Electrical equipment shall operate without requiring or causing any changes or disruptions to existing building(s) electrical service. It shall be the responsibility of the Contractor to prevent such occurrences while performing work under this Contract.

B. Any Government device wiring mistakenly unplugged or disconnected while cleaning shall not be reconnected by Contractor personnel. Contractor personnel shall notify the COR in writing immediately following any such occurrence. The written notification shall include the date of the incident and be signed legibly.

C.3.4 Supplies/Equipment

C.3.4.1

C.3.4.2

C.3.5

C.3.5.1

C.3.5.2

C.3.6

C.3.6.1

The Contractor shall furnish all materials, and equipment necessary for the performance of the work of the contract, including, but not limited to: brooms, brushes, cleaning rags, polishing and treated dust cloths, wet mops, sponges, squeegees, cleaning agents including polish, detergents and disinfectants, and any other supplies required to adequately perform the janitorial services for this contract. Cleaning supplies must meet BLM Health and Safety Standards and Green Products Environmental standard. All cleaning supplies must be labeled according to OSHA standards.

Cleaning Agents including polish, detergents and disinfectants, and any other consumable supplies of this nature required to adequately perform the janitorial services for this contract will be supplied by the Government. Cleaning supplies will meet BLM Health and Safety Standards and Green Products Environmental standard. All cleaning supplies must be labeled according to OSHA standards. If the contractor places cleaning items in a new container-I.E. a spray bottle it will be the contractor's responsibility to properly label the new container/bottle.

Equipment – Contractor shall provide, maintain, and operate commercial/industrial grade equipment specific to and designed for performing the services identified herein at the level of acceptance described in Section E of this Contract. This section includes, but is not limited to; a commercial grade vacuum cleaner, carpet shampooer, floor buffer/polisher; floor-mops, brooms, buckets, hoses.

All applicable equipment shall be factory-equipped with appropriate shielding and/or bumper guards to avoid marking, scarring, chipping, or scratching fixtures, furnishings, wall surfaces, or any other surface type encountered during operation.

Storage of contractor supplies is (i.e.

vacuums, cleaning supplies).

Quality Control Plan

Hiring and screening methods, and describe the on-site work force by the following categories. List the first and last names of the dedicated personnel and annotate whether the personnel are permanent employees, temporary employees, or an intended hire.

a) Crew supervisors

b) Crew members

Quality control plan should also include the following at a minimum:

Training methods for new or old hires Supervisory methodology Employee evaluations Communication methods Equipment maintenance program OSHA compliance Provide a project schedule to include a spreadsheet showing employee scheduling, equipment or supply purchase, to meet work specifications

C.4.0

C.4.1

GOVERNMENT FURNISHED PROPERTY

The Government will furnish secure areas for the storage of Contractor-furnished materials. The storage areas will be identified by the COR upon award of Contract.

A. These storage areas shall be kept clean at all times by the Contractor.

Supplies and equipment shall be neatly stored to avoid blocking access to electrical service distribution panels, fire extinguishers, heating and cooling components and control panels, entryways, egress points, and any Government property that may be stored in this area. The Contractor shall not store gasoline or gasoline-powered equipment in any of the storage rooms.

C.4.2

C.4.3

C.4.4

The BLM will supply the paper towels, toilet tissue, hand soap and small garbage bags. It is the contractor’s responsibility to notify the designated Contracting Officer’s Representative (COR) if they need additional supplies or are running low on supplies. This information needs to be given in a timely manner to allow BLM to order and receive supplies as needed.

The Government will furnish fluorescent tubes and incandescent light bulbs for the Administrative Building, SRV, and Fire Dispatch buildings. The Contractor shall replace all burned-out bulbs and fluorescent tubes on an as needed basis for the Administrative Building, SRV, and Fire Dispatch buildings. This service includes bathroom and office areas lighting.

The Government will furnish water and electrical power for the Contractor to perform the services under this Contract.

C.4.5 Dumpsters (provided by the City of Montrose) are located near or across from the

C.4.6

C.4.7

C.5.0

North building, South building and the Fire building. These shall be used to dispose of all wasted collected by janitorial staff. Recycle bins are located outside of each building’s west door. The Fire building will use the recycle bins in front of the picnic area to the North of the building.

The Government will furnish pest control devices. If pests are noticed while performing janitorial services, notify the COR for pest control devices.

The BLM shall provide: building access to work areas, identification badges (ID badges shall be conspicuously worn on the contractor’s employees clothing during working hours); and building alarm codes for deactivation of government alarm systems. These items shall be hand receipted to the contractor – contractor shall be responsible for government items in their possession.

C.5.1 BUILDING AREA

C.5.1.1 The space to receive janitorial services consists of approximately 4,824 square feet in the Fire Center, Refer to C.1.3.1 for any office Item that may become unplugged from either electrical or internet port.

C.5.1.2 SWD Fire Center consists of 3 private offices, open office work area, 1 dispatch center, 1 expanded dispatch area, 1 coffee bar/break area with appliances, 2 uni-sex restrooms, 3 uni-sex rest rooms with shower, one hallway, gear storage/locker area and entry foyer.

C.5.2 PERFORMANCE REQUIREMENTS, SERVICE FREQUENCY AND

HOURS OF SERVICE: Services under this contract shall be scheduled as follows. Note the differences in service frequencies and daily schedules between each building identified for work.

C.5.2.2 Bathrooms, Showers, and Changing Areas: Daily Service

The 2 uni-sex bathrooms are 60 square feet each for approx. 120 square feet and consists of one toilet, sink, mirror, counter area, trash can, paper towel dispenser, soap dispenser and polished concrete floor per rest room.

The 3 uni-sex bathrooms with shower are 60 square feet each for approx. 180 square feet and consists of one toilet, one shower stall, sink, mirror, counter, storage shelf, waste basket, paper towel dispenser, soap dispenser and polished concrete floor per restroom.

It is essential that bathrooms, showers, and changing areas be thoroughly cleaned and disinfected daily. All fixtures including urinals, toilets, showers and sinks will be washed inside and out with disinfectant. Toilet seats shall be left in a raised position. All surfaces that are exposed to handling such as doors, partitions, locks, railings, door knobs, faucets, soap and paper receptacles, etc.

shall be cleaned with disinfectant. All chrome and mirrors will be polished. All other surfaces, i.e. shelves, cabinets, etc. will be damp wiped. The floors will be swept and damp mopped with disinfectant, floor mats will be removed swept under and mopped under will be emptied and new liners put in receptacles. Supplies such as paper towels, toilet paper, toilet seat covers, deodorizers and soap will be replenished. In addition to the toilet tissue on the holder, an additional roll shall be left in each stall.

C.5.2.3 Bathrooms, Showers, and Changing Areas: Monthly Services

On a monthly basis all surfaces of the bathroom such as walls, partitions, pipes, etc. will be thoroughly cleaned and disinfected.

C.5.2.4 Coffee Bar/Break Area: Daily Services approx. 107 square feet.

Because of the food handling that occurs in these areas it is essential that these areas are thoroughly cleaned and disinfected daily. Coffee pots will be washed.

Counter tops and sinks will be washed and disinfected. All chrome and glass will be polished. Drinking fountains will be cleaned and disinfected. The microwave will be washed inside and out. The refrigerator will be cleaned on the outside and where the water and ice dispenser is located. Any personal dishes such as coffee mugs, silverware, etc. are the responsibility of the owner and are not expected to be cleaned by the contractor. Trash receptacles will be emptied and new trash liners installed.

C.5.2.5 Office Areas: Daily Services Main Ops area- approx. 1143 Square feet

All trash receptacles shall be emptied and new liners installed. Only items in trash receptacles shall be removed. Items lying beside receptacle shall not be removed unless clearly marked as trash. All floor surfaces shall be swept and damp mopped. All floor mats will be vacuumed and moved and swept/mopped under and replaced to original locations.

C.5.2.6 Office Areas: Weekly Services

Dust horizontal surfaces such as tops of file cabinets, book cases, window sills, table and desk tops using a treated cloth. This will include the top of the cubicles.

Easy to move items such as manuals and binders, and plants should be moved, dusted underneath, and returned to original location. Working desk surfaces with papers should not be disturbed. Dust blinds with a treated cloth. Damp mop plastic floor mats (plastic mats that protect the floor from rolling chairs).

Empty all “recycle” receptacles in offices, by each desk, and recycle areas in each building and put into proper receptacle outside building, all cardboard goes into a recycle receptacle by the fire building.

C.5.2.7 Public Areas – Conference Rooms Approx 248 square feet Areas: Daily Services

All trash receptacles shall be emptied and new liners installed. Carpeted floors shall be vacuumed and spot cleaned as necessary (coffee spills, mud tracks, etc.).

tables/desk, and surfaces that are handled such as doorknobs, railings, etc.

will be cleaned and disinfected. Doors and windows will be cleaned and windows polished.

Dust horizontal surfaces such as tops of cabinets, bookcases, window sills and desks using a treated cloth. Easy to move items such as manuals, binders, and plants should be moved, dusted underneath, and returned to their original location.

Dust blinds using a treated cloth.

C.5.2.8 Expanded Dispatch room-Approx 496 square feet

All trash receptacles shall be emptied and new liners installed. Carpeted floors shall be vacuumed and spot cleaned as necessary (coffee spills, mud tracks, etc.).

tables/desk, and surfaces that are handled such as doorknobs, railings, etc. will be cleaned and disinfected. Doors and windows will be cleaned and windows polished. Dust horizontal surfaces such as tops of cabinets, bookcases, windowsills and desks using a treated cloth. Easy to move items such as manuals, binders, and plants should be moved, dusted underneath, and returned to their original location. Dust blinds using a treated cloth.

C.5.2.9 Dispatch room -Approx 1290 square feet

All trash receptacles shall be emptied and new liners installed. Carpeted floors shall be vacuumed and spot cleaned as necessary (coffee spills, mud tracks, etc.).

tables/desk, and surfaces that are handled such as doorknobs, railings, etc. will be cleaned and disinfected. Doors and windows will be cleaned and windows polished. Dust horizontal surfaces such as tops of cabinets, bookcases, windowsills and desks using a treated cloth. Easy to move items such as manuals, binders, and plants should be moved, dusted underneath, and returned to their original location. Dust blinds using a treated cloth.

C.5.2.10 Dispatch Mgr. Office-Approx 119 Square feet

All trash receptacles shall be emptied and new liners installed. Carpeted floors shall be vacuumed and spot cleaned as necessary (coffee spills, mud tracks, etc.).

tables/desk, and surfaces that are handled such as doorknobs, railings, etc. will be cleaned and disinfected. Doors and windows will be cleaned and windows polished. Dust horizontal surfaces such as tops of cabinets, bookcases, windowsills and desks using a treated cloth. Easy to move items such as manuals, binders, and plants should be moved, dusted underneath, and returned to their original location. Dust blinds using a treated cloth.

C.5.2.11 FMO Office-Approx 121 square feet

All trash receptacles shall be emptied and new liners installed. Carpeted floors shall be vacuumed and spot cleaned as necessary (coffee spills, mud tracks, etc.).

tables/desk, and surfaces that are handled such as doorknobs, railings, etc. will be cleaned and disinfected. Doors and windows will be cleaned and windows polished. Dust horizontal surfaces such as tops of cabinets, bookcases, windowsills and desks using a treated cloth. Easy to move items such as manuals, binders, and plants should be moved, dusted underneath, and returned to their original location. Dust blinds using a treated cloth.

C.5.2.12 Deputy Office-Approx 146 square feet

All trash receptacles shall be emptied and new liners installed. Carpeted floors shall be vacuumed and spot cleaned as necessary (coffee spills, mud tracks, etc.).

tables/desks, and surfaces that are handled such as doorknobs, railings, etc. will be cleaned and disinfected. Doors and windows will be cleaned and windows polished. Dust horizontal surfaces such as tops of cabinets, bookcases, and desks using a treated cloth. Easy to move items such as manuals, binders, and plants should be moved, dusted underneath, and returned to their original location.

C.5.2.13 Gear Storage/Locker area- Approx 266 Square feet

All trash receptacles shall be emptied and new liners installed. Only items in trash receptacles shall be removed. Items lying beside receptacle shall not be removed unless clearly marked as trash. All floor surfaces shall be swept and damp mopped. All floor mats will be vacuumed and moved and swept/mopped under and replaced to original locations.

C.5.2.14 Main Hallway/business center-Approx 527 square feet

All trash receptacles shall be emptied and new liners installed. Only items in trash receptacles shall be removed. Items lying beside receptacle shall not be removed unless clearly marked as trash. Recycle bins will be emptied. horizontal surfaces such as tops of cabinets and countertop shall be dusted. All floor surfaces shall be swept and damp mopped. All floor mats will be vacuumed and moved and swept/mopped under and replaced to original locations.

C.5.2.15 Entrance Foyer- Approx. 61 square feet

Carpeted floors shall be vacuumed and spot cleaned as necessary (coffee spills, mud tracks, etc.). Surfaces that are handled such as door knobs, railings, etc. will be cleaned and disinfected. Doors and windows will be cleaned and windows polished. linds will be dusted.

Other Services

Outside of buildings: In the areas where there are light fixtures on the buildings by the doors, the small bugs that gather there need to be cleaned off once a month.

Windows: All windows shall be washed inside and out once a month. The outside windows will require using designated “green” products to clean hard water deposits.

Bi-annual “Spring Cleaning”: Once in the “spring” and once in the “fall” the entire area covered in this contract will be thoroughly cleaned. This will consist of cleaning ceiling fixtures such as lights, speakers, and air conditioning vents.

All wall surfaces will be cleaned by either washing them when surfaces allow or vacuuming with the dust attachment on the vacuum. Pictures, clocks and other items hanging on the walls will be removed, dusted, walls cleaned and items returned to their original location. All vertical and horizontal surfaces that are not ordinarily cleaned on a daily or weekly basis will be cleaned. This includes chairs, desk sides and wells, cabinets, bookcases, map boards, etc. Trash receptacles will be washed inside and out.

Storage/Utility Rooms: Keep janitorial rooms and janitorial storage/utility areas orderly and clean. Pay special attention to safety hazards such as tripping hazards, objects on shelves that could fall, flammable materials, safe storage of chemicals, clear access to electrical boxes and doorways, and general cleanliness.

Note: Carpet cleaning will be done through a separate contract by professional carpet cleaners.

C.5.3 GENERAL INSTRUCTIONS

All windows are to be closed, lights turned out and building locked when leaving the building. All lost and found type of articles will be turned into the COR.

Hazardous conditions and items needing repairs (such as leaky faucets, toilet stoppage, electrical malfunction, etc.) are to be reported to the COR.

C.5.4. GOVERNMENT EMPLOYEES’ WORK HOURS – The Contractor can expect to encounter Government employees working during the hours designated for work under this Contract. During fire season, the area around the Fire Dispatch building can experience a lot of activity.

The Contractor shall complete these services at the aforementioned frequencies and designated time schedule for each type of service without interrupting Government operations.

Under circumstances when this is not feasible, the Contractor is expected to return to that area to complete the service prior to leaving for the day, if it is still not possible to complete work, contractor shall note the specific area and reason for not being able to complete required cleaning and report to the COR.

Table 1, Schedule of Work

RATING

PERFORMANCE OBJECTIVE DATE

INSPECTED COMMENTS S U NI

Restrooms Sweep and damp-mop and/or scrub floors.

Clean and disinfect wash basins, toilets, urinals, sinks, showers, restroom partitions and soiled wall surfaces

Damp-wipe and polish mirrors, shelving, dispensers and chromium fixtures.

Empty waste receptacles. Empty, clean and disinfect sanitary napkin receptacles and replace used liners.

Refill all paper towel, soap, toilet paper & seat cover dispensers.

Spot-clean other surfaces and dust horizontal surfaces.

General Use & Office Areas Vacuum all carpets, floor mats and upholstered chairs. Spot clean all smudges, marks or spots.

Dust all desk and table surfaces, shelves, windowsills, and door trim.

Spot clean any smudges or marks.

Empty all trash containers. The inside and outside of wastebaskets shall be clean, odor free, and in acceptable condition.

Clean and polish all bright metal surfaces.

Remove fingerprints and other marks from woodwork and walls.

Remove any visible cobwebs.

Hose off patio and walkway.

Dust molding, air vents, and light fixtures. Replace burned out bulbs.

Empty office recyclables.

Pour Propump down the kitchen drain.

(Monthly) Clean window glass.

(Quarterly) Strip and wax floors (Bi-annually)

RATING KEY:

S = Satisfactory U = Unsatisfactory NI = Needs Improvement

NOTES:

(End of Section C)

SECTION E - INSPECTION AND ACCEPTANCE

52.246-4 INSPECTION OF SERVICES - FIXED-PRICE. (AUG 1996)

(a) Definitions. "Services”, as used in this clause, includes services performed, workmanship, and material furnished or utilized in the performance of services.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.

(c) The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

(d) If the Government performs inspections or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties.

(e) If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may (1) require the Contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

(f) If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may (1) by contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service or (2) terminate the contract for default.

E.1.0

E.1.1

INSPECTION

Inspection of the work performed will be accomplished at least once (1) weekly, but may be more often at times as seen necessary by the COR. The inspection will begin around 8:00 a.m., Monday through Friday. The Contractor and its approved supervisor may schedule with the COR to attend.

E.1.2 Each building identified under this Contract; are each considered a sample area.

Each inspection day, one of these sample areas will be selected by the Government for inspection.

E.1.3 An inspection form, (COR will provide copies), will be used to document performance. All requirements will be examined for acceptability in accordance with E.2.0 (below). Deficiencies will be counted on a per-occurrence basis and recorded on the inspection form. A copy of the inspection form will be left in the Contractor’s folder for review and response if required. The Contractor’s folder will be located in the Main building’s Janitorial storage room.

E.2.0 ACCEPTANCE

E.2.1 Minimum Acceptable Standards – The acceptability quality level (AQL) is 10 or fewer deficiencies found in a single sample area. If the number exceeds the AQL, rework of the specific area noted with deficiency will be required. The same AQL will apply separately to each inspection of work under Sub-items I, K, and L.

Repeated failure to meet the AQL will be grounds for default termination.

E.2.2 Contractor shall meet the following minimum performance standards:

A. Carpets – All carpets and rugs shall have been thoroughly vacuumed and all dirt and debris removed from under furniture, in tight corners, edges, and crevices. Following shampooing, all clean areas shall be free from dust, stains, etc. Baseboards shall be free of watermarks, scars, or marks from cleaning equipment striking or splashing solution on surfaces.

B. Horizontal Surfaces – The following conditions shall exist after cleaning:

surface shall have been treated with disinfectant; surface shall be free of dust streaks; corners, crevices, molding, and ledges shall be free of dust; and the surfaces shall be free of oil, spots, or smudges.

C. Wastebaskets and Trash Containers – The inside and outside surfaces shall have been washed or damp-wiped and odor-free.

D. Mirrors and Glass – Mirrors shall have a clean and bright appearance. Glass shall be clean and completely free of dirt, dust, oxidation buildup, spots resulting from irrigation and any other foreign matter. Glass shall be completely clean along edges and in corners.

E. Non-Carpeted Floors

1) Cleaning – All floors shall be clean and free of dirt streaks. No dirt shall be left in corners, behind pillars, under furniture, behind doors, or stair landings, or left in entryway or hall. Sidewalks and entrances shall be clean of all dirt and trash. No dirt shall be left where sweepings were picked up. There shall be no dirt, dust, or any foreign matter under desks, tables, or chairs.

2) Mopping and Scrubbing – The floors shall be clean and free of dirt, water streaks, mop marks, strings, etc., to present an overall appearance of cleanliness. All surfaces shall be dry and corners and cracks clean.

3) Stripping – There shall be no gum, stains, burns, scuff marks, etc., evident.

There shall be no buildup in corners or crevices. Walls, baseboard, and other surfaces shall be free of sealer residue and marks from equipment.

Floors shall be free of streaks, mop strand marks, and skipped areas.

4) Waxing – Non-carpeted floors shall be free of streaks, scum, mop strand marks, and skipped areas and shall have been buffed to a high shine.

Walls, baseboard, and other surfaces shall be free of sealer residue and marks from equipment.

F. Restrooms and Showers – Sanitary conditions must be maintained daily.

1) All porcelain and chrome fixtures shall be free of calcium buildup, odors, dirt, or stains in corners or underside of sinks and toilets.

2) All metal surfaces shall be clean and bright with a polished appearance.

3) All painted surfaces (stall partitions, walls, etc.) shall be free of dirt, dust, splatters, and cobwebs.

4) All surfaces shall be clean with no water or cleaner streaks evident.

Fixtures shall be clean and bright.

5) There shall be no dust, spots, stains, rust, green encrustation, or excess moisture.

6) Toilets, urinals, sinks, partitions, sanitary napkin receptacles, and trash containers shall be odor-free.

Miscellaneous Surfaces

Fixtures, e.g. towel dispensers, drinking fountains, wash basins, all bright metal surfaces, lockers, light fixtures, and light lenses shall be clean and bright and completely free of stains, rust, oxidation buildup, and excess moisture.

linds, upholstered furniture and bases, tables, chairs, woodwork, walls, entrance doors, walkways and entrance ceilings, movable office partitions, moldings, and air vents shall be free of smudges, marks, spots, dirt and debris, without discoloration.

E.3.0 PAYMENT

E.3.1 Payment includes daily, weekly, and monthly services. Where the number of deficiencies found during inspections averages no more than five (5) for all inspections during the calendar month, full payment will be made. Where the number of deficiencies averages more than five (5) to no more than seven and one-half (7.5), payment will be made at ninety-five percent (95%) of the Contract price. Where the number of deficiencies averages more than seven and one-half (7.5) to no more than ten (10), payment will be made at eighty-five percent (85%) payment of the Contract price. Where the average number of deficiencies exceeds the AQL of ten (10), the compound shall be reworked until fewer than ten (10) deficiencies are recorded per sample area, after which payment will be made at seventy-five percent (75%) of the Contract price.

A follow-up inspection will not be performed until the Contractor notifies the COR that rework efforts have been completed. If on the first business day of the succeeding month, rework of the Compound has not met the aforementioned standards, no payment will be made for the deficient service.

Payments will be made on a calendar month (30-day) basis in arrears. Upon receipt of the Contractor’s itemized invoice, a payment certificate will be initiated by the COR. Payment for less than a full month will be determined by dividing 30 into the unit price to achieve a daily rate. This amount will then be multiplied by the actual number of days used to arrive at the total amount earned for that month.

(End of Section E)

SECTION F – DELIVERIES OR PERFORMANCE

F.1.0 PROGRESS PLAN

At the prework conference, the Contractor shall provide to the COR a written "work progress plan" that details his proposed work force and schedule to provide for orderly completion of the work within the contract performance time. This work schedule must be acceptable to the Government. At a minimum, the schedule must reflect a work progress rate equal to the available amount of contract performance time.

The following clause is incorporated by reference:

Clause Title Date

52.242-15 STOP WORK ORDER AUG 1989

(a) schedule:

ITEM NO. QUANTITY WITHIN DAYS AFTER

DATE OF CONTRACT

Base Year See Schedule B

Option Year 1 See Schedule B

Option Year 2 See Schedule B

Option Year 3 See Schedule B

Option Year 4 See Schedule B

The Government will evaluate equally, as regards time of delivery, offers that propose delivery of each quantity within the applicable delivery period specified above. Offers that propose delivery that will not clearly fall within the applicable required delivery period specified above, will be considered nonresponsive and rejected. The Government reserves the right to award under either the required delivery schedule or the proposed delivery schedule, when an offeror offers an earlier delivery schedule than required above. If the offeror proposes no other delivery schedule, the required delivery schedule above will apply.

OFFEROR’S PROPOSED DELIVERY SCHEDULE

ITEM NO. QUANTITY WITHIN DAYS AFTER

DATE OF CONTRACT

Alternate I (Apr 1984).

(b) The delivery dates or specific periods above are based on the assumption that the Government will make award on or before . Each delivery date in the delivery schedule above will be extended by the number of calendar days after the above date that the contract is in fact awarded. Attention is directed to the Contract Award provision of the solicitation that provides that a written award or acceptance of offer mailed or otherwise furnished to the successful offeror results in a binding contract. Therefore, the offeror should compute the time available for performance beginning with the actual date of award, rather than the date the written notice of award is received from the Contracting Officer through the ordinary mails.

(End of clause)

(End of Section F)

SECTION G – CONTRACT ADMINISTRATION DATA

G.1.0 CONTRACTING OFFICER'S REPRESENTATIVE DEFINITION

The “Contracting Officer’s Representative (COR)” is delegated expressed limited authority by the Contracting Officer to be responsible for the surveillance, compliance and enforcement of the contract.

G.3.1 The COR’s authorities and responsibilities are defined in the COR’s Designation Letter.

The COR is authorized to clarify technical requirements, and to review and approve work which is clearly within the scope of work but in no way deviate from the contract terms and conditions. The COR is NOT authorized to issue changes pursuant to the changes clause or to in any other way modify the contract.

requirements identified in the applicable Prompt Payment clause included in the contract or the clause 52.212-4 Contract Terms and Conditions – Commercial Items included in commercial item contracts. The IPP website address is: https://www.ipp.gov.

Under this contract, the following documents are required to be submitted as an attachment to the IPP invoice:

1. Copy of Company Generated Invoice.

2. Substantiation Forms are to be submitted with progress payments only.

3. Release of Claims are to be submitted with the final payment only.

The Contractor must use the IPP website to enroll, access and use IPP for submitting requests for payment. The Contractor Government Business Point of Contract (as listed in CCR) will receive enrollment instructions via email from the Federal Reserve Bank of Boston (FRBB) within 3-5 business days of the contract award date. Contractor assistance with enrollment can be obtained by contacting the IPP Production Helpdesk via email ippgroup@bos.frb.org or phone (866) 973- 3131.

If the Contractor is unable to comply with the requirement to use IPP for submitting invoices for payment, the Contractor must submit a waiver request in writing to the Contracting Officer with its proposal or quotation.

(End of provision)

(End of Section G)

7. CLEANING QUALITY REQUIREMENTS

A. Services performed under this contract shall be subject to inspection and approval by the Contracting Officer. A Contracting Officer’s Representative (COR) or Project Inspector will be appointed to inspect the work to assure compliance with the workmanship required under this contract. The inspection of the facilities will take place on a weekly basis. For the protection of the building and its equipment and facilitation of the business to be conducted therein , first quality cleaning will be required.

Unsatisfactory work will be called to the attention of the contractor, and he/she will be required to correct the work deficiencies, and improve the overall work results. Failure by the contractor to comply with such requests will result either in the corrective work being performed by the Government or it’s agent, and the cost charged to the contractor, money being withheld from the payment to the contractor until such work is completed, or in the termination of the contract.

B. The contractor will provide a calendar for each building, stating the dates and time frames that are required for daily, weekly, monthly, and bi-annual services. All weekly and monthly services will be scheduled for the same period of time, i.e. dusting done on Monday of every week, window washing done the first week of every month, etc.

The BLM shall furnish a working calendar to the awardee, from the Contracting Officers Representative prior to the beginning of work, and shall be used as a quality assurance guide (inspection and acceptance) to certify work completed by the contractor prior to payment of contractors invoice. The appropriate calendar will be posted in each building and the contractor shall initial daily tasks that are completed.

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.1.0 WORK HOURS

Unless otherwise specified in Section C, Specifications, work hours under this contract shall be limited to the time between one-half hour before sunrise to one-half hour after sunset each day. No work will be done on Saturday, Sunday, or Federal holidays unless authorized by the COR.

H.1.1 OBSERVANCE OF LEGAL HOLIDAYS:

(a) The Contractor hereby agrees to observe the following Government holidays:

Columbus Day Veteran's Day

New Year's Day President's Day Memorial Day

Thanksgiving Day Christmas Day

Independence Day Labor Day

Martin Luther King's Birthday

(b) Also, any other day designated by Federal Statute, any other day designated by Executive Order, and any other day designated by the President's proclamation. When any such day falls on a Saturday, the preceding Friday is observed; when any such day falls on a Sunday, the following Monday is observed. All personnel assigned to this contract shall limit their observation of holidays to those set forth above.

H.2.0 ENVIRONMENTAL INTERRUPTION OF WORK

H.2.1 Environmental - The Contracting Officer, by issuance of a suspend work order, may direct the Contractor to shut down any work that may be subject to damage due to weather conditions, fire danger, or because it is impracticable to work during the winter season. The Contractor will be given a resume work order which will document the date the work suspension ends. An allowance has been included in the contract time for all environmental delays. The count of contract time will therefore continue during all periods of suspension due to normal weather conditions, including fire danger. The Contractor will not be entitled to additional contract time for any suspensions except to the extent that they are due to unusually severe weather conditions. The Contractor will not be entitled to additional monetary compensation for such suspensions regardless of duration.

H.2.2 Endangered Species - The Government may direct the Contractor to discontinue all operations in the event that listed or proposed threatened or endangered plants or animals protected under the Endangered Species Act of 1973, as amended, or Federal candidate (Category 1 and 2), sensitive or state listed species, identified under BLM Manual 6840, are discovered to be present in or adjacent to the project area.

H.3.0 PRESERVATION OF HISTORICAL AND ARCHEOLOGICAL DATA

H.3.1 Public Law 93-291, May 24, 1974, provides for the preservation of scientific, prehistorical, and archeological data (including relics and specimens) which might otherwise be lost due to alteration of the terrain as a result of any Federal construction project.

H.3.2 The Contractor agrees that should any contractor employee, in the performance of this contract, discover evidence of possible scientific, prehistorical, historical, or archeological data the contractor will notify the Contracting Officer immediately in writing giving the location and nature of the findings.

H.3.3 Where appropriate by reason of discovery, the Contracting Officer may order delays in the time of performance and/or changes in the work. If such delays and/or changes are ordered, the time of performance and contract price shall be adjusted in accordance with the applicable clauses in the Contract Clauses Section of this contract.

H.3.4 The Contractor agrees to insert this requirement in all subcontracts which involve the performance of work on the terrain of the site.

H.4.0 ENVIRONMENTAL IMPACT

All waste materials generated by any work under the contract performed on a Government installation shall at all times be handled, transported, stored, and disposed of by the contractor and by his subcontractors in accordance with all applicable Federal, state, and local laws, ordinances, regulations, court orders, and other types of rulings having the effect of the law, including, but not limited to Executive Order 12088, 13 October 1978, Federal Compliance with Pollution Control Standards; the Federal Water Pollution Control Act, as amended (33 U.S.C. 1251 ET SEQ); the Clean Air Act as amended (42 U.S.C. Sec 7401 ET SEQ); the Endangered Species Act, as amended (16 U.S.C. Sec 1531, ET SEQ); the Toxic Substances Control Act, as amended (15 U.S.C.

Sec 2601, ET SEQ); the National Historic Preservation Act, as amended (16 U.S.C. Sec 470, ET SEQ); the Solid Waste Disposal Act, as amended (42 U.S.C. 6901 ET SEQ); and the Archaeological and Historic Preservation Act, as amended (16 U.S.C. Sec 469, ET SEQ). Should the United States Government be held liable for any neglect or improper actions by the contractor or any subcontractor regarding removal or disposal of any hazardous waste, the contractor shall reimburse the Government for all such liability.

H.5.0 HAZARDOUS MATERIALS

Any material suspected of being hazardous that is encountered during performance of a project shall immediately be brought to the attention of the Contracting Officer, at which time a determination will be made as to whether hazardous material testing shall be performed. If the Contracting Officer directs the contractor to perform tests, and/or the material is found to be of a hazardous nature requiring additional protective measures, a contract modification may be required, subject to equitable adjustment under the terms of the contract. The contractor is advised that friable and/or non-friable asbestos-containing material may be encountered in project areas. Friable asbestos-containing material is any material that contains more than one percent asbestos by weight, and that hand pressure can crumble, pulverize or reduce to powder when dry. Non-friable asbestos containing materials are materials in which asbestos fibers are bound by a matrix material, saturation, impregnation or coating.

Non-friable asbestos-containing materials do not normally release airborne asbestos fiber during routine handling and end-use. However, excessive fiber concentrations may be produced during uncontrolled abrading, sanding, drilling, cutting, machining, removal, demolition, or other similar activities. 29 CFR 1910.1001 shall be referenced in the event asbestos-containing materials are encountered. Friable asbestos-containing materials are not authorized for use in new construction or maintenance projects.

H.6.0 UNAUTHORIZED PERSONNEL

The contractor shall inform all personnel working under his jurisdiction (including subcontractor and visiting supplier personnel) that access to restricted areas outside of the immediate work area; excluding direct haul and access routes, contracting and Civil Engineering offices and points of supply and storage; is prohibited. Circulation of said personnel will be limited to official business only. Persons in violation of the above will be apprehended and appropriately disciplined.

H.70 CONTRACTOR PERSONNEL SECURITY AND SUITABILITY REQUIREMENTS

H.7.1 Performance of this contract requires contractor personnel to have a Federal government-issued Personal Identify Verification (PIV) credential before being allowed unsupervised access to a DOI…

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