B09_-_140FF027Q0014_Q_A_0001.pdf

DISH Programming

RFQ# 140FF027Q0014

Q&A

1. Who was the most recent programming provider or DISH retailer for the NCTC housing units & when was service deactivated? Don Lors Electronics DBA: Stanecki Service was deactivated 4/30/25.

2. Please describe the existing Government-owned equipment: DISH Smartbox / commercial headend distributing over the coax/RF network, or individual DISH receivers at each of the 236 drops? If a headend, please provide the make/model and approximate age if known. Government Furnished Equipment - DISH SmartBox / commercial headend distributing over the coax/RF network.

3. Is the Government's DISH commercial account still open (suspended), or will a new commercial account need to be established at award? The account is disconnected.

4. Should pricing be quoted as a single firm-fixed price per 12-month CLIN, or as a monthly rate x 12 per CLIN? Pricing should be a monthly rate for a 12—month period. Invoicing will be monthly.

5. What NAICS code and size standard apply to this set-aside? This solicitation is a small business set-aside under 516210 NAICS.

6. Will a site visit or access to the headend location be permitted prior to activation to verify compatibility, as required by Section 2 of the requirements document? It shouldn’t be needed to verify compatibility, but access will be permitted if needed.

7. Can the Government confirm that any equipment repair or replacement identified during the compatibility check would be handled as a separate modification and is outside the scope of this quote? Yes, it would be outside of scope of the contract.

8. The existing DISH account number for the NCTC housing units, if one exists. Disconnected account number is 1271978.

9. The receiver ID or serial number(s) for the installed headend equipment (e.g., DISH SMARTBOX), GFE - DISH SmartBox SN:LALPFY00129K

10. Was this service previously provided under a contract? If so, please provide the prior contract number and indicate when and why service became inactive. Purchase Order No.

140F0922P0043, deactivated on 4/30/2025

11. A point of contact at NCTC who can verify the equipment information on-site, or coordinate a compatibility check prior to activation. Clayton McBride; clayton_mcbride@fws.gov

12. What equipment is currently installed (receiver make, model and quantity), and is it a central headend distribution system or individual receivers in each unit? Please refer to the response for question # 9.

13. Is the existing equipment still registered to a DISH account, and who was the previous service provider? Please refer to the response for question # 1.

14. If activation requires a technician on site, what are the access requirements at NCTC? Federal Real-ID or Passport is required to come onsite

15. Would you be able to provide photographs, manufacturer/model numbers, and available equipment details for the existing satellite television system? Please refer to the response for question #9.

16. Does the government require the complete DISH AT120 programming package, or would a 72-channel commercial DISH configuration be acceptable? We need access to all channels in the AT120 package, but have 40 channels currently in our lineup.

17. Is the contractor responsible for maintenance of the existing internal television distribution infrastructure and individual room connections, or only the programming service and associated equipment? Only the programming service.

18. Is November 1, 2026, the required date for all 236 television drops to be fully operational?

November 1st is the preferred start date.

19. manufacturer, model, and quantity for the headend, receivers, dishes/antennas, switches or multiswitches, modulators, and amplifiers; Please refer to the response for question # 9.

20. cable type and distribution topology; N/A

21. wiring diagrams or equipment photos; and confirmation of whether the installed components are

DISH equipment or otherwise DISH-compatible. N/A

22. Are there satellite receivers at each TV? No

23. If no, what equipment is in place, is there a SmartBox or a rack of receivers in a central location and a satellite dish in place with coaxial cable installed between these items? Please refer to the response for question # 9

24. Is there a coax cable / fiber optic distribution system in place to all 236 TVs? Yes

25. How many channels in the package are being sent over the network? 40 channels

26. Headend Model & Channel Capacity: What specific headend equipment is installed at the facility (e.g., DISH SMARTbox), and how many total active channel streams is the system configured to output across the 236 drops? Please refer to the response for question # 9, 40 channels.

27. Required Channel Lineup: Can the Government provide the specific list/lineup of channels required for the housing units? Yes, once the contract is awarded.

28. Local Channels & OTA Feed: Are local channels required via the DISH satellite subscription feed, or does the headend use an Over-The-Air (OTA) antenna to capture local broadcast stations?

Yes, locals are needed through Dish programming

29. Equipment Ownership & Account Info: Is the existing headend equipment Government-owned, and is there an existing DISH System ID or Account Number associated with the hardware for reactivation? Yes, disconnected account number is 1271978.

30. Site Access: Can activation be performed remotely, or will on-site access be required upon award? Yes, activation can be done remotely. The contractor awarded will be provided the login in details to activate.

31. I noticed that the property appears to have four buildings with four different addresses. Could you please verify whether this is correct and confirm whether all four buildings are included in the project? The equipment is installed in one of the buildings.