A14_MR_Questions_(1)_1.docx

Questions

2. Company Questions

2.1 Please identify all GSA/SEWP/GWAC contracts that your company holds and are applicable to this requirement.

2.2 Based on the contracts your company holds, which SIN(s), Pool(s), or Constellation(s) would you recommend are applicable for this requirement?

2.3 Please identify the NAICS code(s) you determine are appropriate for this requirement.

2.4 Please identify all socio-economic categories that apply to your company.

2.5 In your estimation how much of this potential requirement would your company need to subcontract to other companies?

2.6 Based on the provided information, would your company submit a quote? Yes / No

2.7 Do you provide this service or product commercially? Yes / No

3. Acquisition Questions

3.1 Please provide feedback to improve the attached statement of work.

3.2 How would your company price these services?

3.3 How would your company best deliver technical information to the government? A written technical approach, recorded video, live demonstration, or presentation? How much time would reasonably be needed?

3.4 How much time would be anticipated for transitioning this kind of service?

3.5 What would be an estimated price for this requirement?

4. Additional Questions

4.1 1. Is your solution a Federal EEO Case Management COTS Product that is compliant with Federal Equal Employment Opportunity Commission (EEOC) requirements and processes, where you are the vendor and not acting as a system integrator or third-party solution provider? Yes or No

4.1.2. Is your solution implemented and in active use at a US Government Federal agency? Yes or No

4.1.2.1 If so, please provide the following, if reasonably convenient:

Project Title Federal Government Agency Name Federal Government Agency POC and Email Contract Number/Task Order Number Total Contract Value Period of Performance Is there a CPARS available, “Yes” or “No”?

Was the solution implemented on premises or as a managed/SAAS service?

Description of Services Provided.

4.1.3. If your solution is FedRAMP authorized, please provide the link to your authorization information on GSA's FedRAMP site.

4.1.4. Business and functional requirements for the EEO complaints case management solution must follow the Federal EEOC Processing Procedures. Please provide a summary of how your solution meets the functional requirements out of the box and in compliance with the EEOC requirements:

a. Workflow management for EEO cases compliance with EEOC Complaint processes and timelines out of the box

b. EEO contact Case: ability to create, read, update, close or delete

c. Informal case processing: ability to create, read, update, close or delete

d. Formal case processing: ability to create, read, update, close or delete

e. Mixed case processing: ability to create, read, update, close or delete

f. Class Action Cases processing: ability to create, read, update, close or delete

g. No FEAR Module and Reporting: ability to create and submit quarterly and annual reporting anytime on demand

h. Quality Reporting Module: ability to create Data Integrity Analysis and 462 Checklist Reporting and submission of the XML files to the FEDSEP portal in EEOC compliant format anytime on demand

i. Ability to search for multiple complaints by Case number, Claims, Cases, Complainant, Complainant Address, Consolidated Cases, Contract, Corrective action, Document, EEOC Data, Event, Fee, Statutes

j. Ability to track status changes for complaint processing

k. Ability to run the below list of reports anytime on demand:

• EEO contact report

• All informal cases report

• Open Formals and Mixed cases report

• Open inventory report

• Appeals report

• Fee report

• Corrective action and compliance report

• RMO search

4.1.5. Provide a list of templates which enable letter creation for communication out of the box in compliance with the EEOC requirements, at minimum includes:

a. EEO Counselors Report

b. Informal Issuance of Right to File

c. Formal Complaint Processing Schedule

d. Notice of Receipt of Discrimination Complaint

e. Notification of Discrimination Complaint

f. Notification of Acceptance of Discrimination Complaint

g. Investigative Plan

h. Authorization to Investigate

i. Unsuccessful Request for Information

j. Notice of Issuance of Report of Investigation

k. Compliant File and ROI Letter of Issuance

l. Receipt of Notice of Appeal

m. Notice of Dismissal of Discrimination Complaint

n. Notice of Withdrawal of Complaint

4.1.6. Does your solution and accompanying documentation comply with Section 508 of the Rehabilitation Act of 1973 (www.access-board.gov and www.section508.gov) as amended (29 V.S.C. 794 (d)) to provide access by people with disabilities? If yes, please provide your most recent accessibility compliance report (ACR) in the Voluntary Product Accessibility Template (VPAT) format.