B09_SA_Attach_1_0001.pdf

Vendor Question Government Answer Whether companies from Outside USA can apply for this? (like,from India or Canada) See clause sheet, page 15. All vendors submitting quotes must be registered small businessess in the United States.

Whether we need to come over there for meetings? See Statement of Work (SOW). Tthis is a service to monitor media. In‐person client Government meetings will not be required.

Can we perform the tasks (related to RFP) outside USA? (like, from India or Canada) See Statement of Work (SOW). This is a service to monitor media.

Can we submit the proposals via email? See page 3 of combined Synopsis Solicitation. All quotes are to be emailed to the Government.

In the SaaS industry, tools generally operate on a 12‐month initial license. As such, in order to receive the best value, would the Government be amenable to adjusting the base Period of Performance (PoP) to a full 12‐month period, as opposed to 6 months as currently included?

We are currently seeking a base six‐month performance period with four full‐year options and a final six‐month period.

Given that Responses are not due until March 13, 2023, can the government provide an updated anticipated PoP?

The Government will adjust the PoP to accommodate the SOW

Media Monitoring System: In order to establish a historical baseline, is there a need to track for coverage prior to the start of the period of performance? If so, many years retroactive?

No, historical information is not required.

In order to establish a historical baseline, is there a need to track for coverage prior to the start of the period of performance? If so, many years retroactive?

No, historical information is not required.

Does the government require the ability to build media lists and distribute press releases directly through the successful vendors platform? If so, how many owned accounts is required?

No, this solicitation is for media monitoring only.

Given the dynamic and timely media environment, does the government require a mobile app for the platform with the ability to conduct ad‐hoc searches?

This solicitation is for a web‐based service. A mobile app is not required.

While understanding that the volume of content will fluctuate on a daily basis, what is the upper number of articles that the OWF team will want to receive on a daily basis in the curated report?

The number of articles included in the curated daily report is expected to fluctuate. No minimum or maximum amount will be prescribed. On average, the report will likely include fewer than a dozen articles per day. During periods of peak news activity, this number could be substantially higher.

While understanding that the number of categories may fluctuate based upon the daily media cycle, how many total content categories on average will be included on a daily basis?

See Statement of Work (SOW). Searches are expected to include 17 categories at a minimum and will change over time.

Categories included in the curated daily report will also fluctuate, but on average are expected to include about six.

How many recipients will receive the daily curated report? See Statement of Work (SOW). The report may be distributed to an unlimited number of employees within the Interior Department. The exact number is not known.

Can the government confirm that the Curated report needs to be developed by a human as opposed to a technology only based solution?

The curated reports are expected to be developed with human involvement. An automated process may be used in the initial assembly, but human verification and refinement is expected. The client may also request at least one set of edits per report.

Given the dynamic environment of wildland fires, does the government require 24/7 access to customer support for assistance in building and generating new searches as needed on demand?

Access to customer support is needed during the office's normal business hours multiple time zones. These hours are typically 6:00 am to 9:00 pm Eastern Time Monday through Friday.

In the solicitation for media monitoring services, there is a component that I was hoping to get some clarification on. Can you please expand and outline the requirements needed for the Daily Curated Reports?

See Statement of Work (SOW), section titled "Curated Daily Reports." While we are happy to provide additional information, we can only address specific questions.

Keywords/search terms can be curated to narrow results at any time, but are you requiring human review and summaries daily for the news content generated?

See Statement of Work (SOW). A curated daily report of top‐line news coverage will be provided Monday through Friday. The curated reports are expected to be developed with human involvement.