Past_Performance_Questionnaire.doc

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GSA is looking for a HUBZone contractor, someone that is competent and responsible to perform professional support services. Such as:graphic design development services and customer awareness email and HTML support services
Solicitation number
14-00103
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Past Performance

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Solicitation No. 14-00103 Page 1 of 3

PAST PERFORMANCE QUESTIONNAIRE

General Service Administration is conducting an acquisition in accordance with FAR Part 8. Your assistance is requested to provide the following information in an effort to evaluate the offeror’s present and past performance. Forward this completed questionnaire via e-mail to Nathan Jackson, Contracting Officer at nathan.jackson@gsa.gov If you experience any problems, please contact me at 312-886-2362. Please provide your completed response by February 27, 2014 by 4:00pm (Central Standard Time) Your assistance is greatly appreciated.

Rating Organization Name:

Contracting POC:

Address:

Telephone Number:

E-mail Address:

Technical POC:

Address:

Telephone Number:

E-mail Address:

Contractor Name:

Contract Number:

Title of Requirement:

A. General Information:

Dollar Value:

Period of Performance:

Detailed Description of Work Performed:

B. Performance Information:

Rating
General Description
Excellent – (5)
For Management and Staffing and Technical Approach factors, the proposal clearly meets and consistently exceeds the Government’s requirements in all areas, while presenting very low risks. For the Past Performance factor, the offeror demonstrates highly relevant experience, has consistently received superior ratings, and the Government has not identified any significant negative information.
Good – (4)
For Management and Staffing and Technical Approach factors, the proposal meets the Government’s requirements in all areas and exceeds requirements in many areas, while presenting low risks. For the Past Performance factor, the offeror demonstrates highly relevant experience, has received many superior ratings, and the Government has identified little negative information.
Acceptable – (3)
For Management and Staffing and Technical Approach factors, the proposal meets the Government’s requirements in all areas and exceeds requirements in some areas, while presenting only moderate risks. For the Past Performance factor, the offeror has received some superior ratings, and the Government has identified little negative information.
Marginal – (2)
For Management and Staffing and Technical Approach factors, the proposal barely meets and rarely exceeds the Government’s requirements, and presents high but not unacceptable risks. For the Past Performance factor, the offeror has received few superior ratings, or the Government has identified some negative information.
Not Acceptable – (1)
For Management and Staffing and Technical Approach factors, the proposal fails to meet the Government’s requirements, and/or presents unacceptable risks. Offerors receiving Not Acceptable ratings for any factor will not be eligible for award. For the Past Performance factor, the offeror has delivered unacceptable performance in a significant number of instances, or has a significant number of not acceptable ratings.

Ratings of higher or lower than acceptable (3) should include a narrative justification.

1. Was the contractor able to provide personnel with the requisite experience and education necessary to perform the requirement of the contract?

Bold and Underline One:

Comments:_____________________________________________________________________________________________________________________________________________________________________________

2. How effective was the contractor in aligning and re-aligning resources to meet varying workloads?

Comments:_____________________________________________________________________________________________________________________________________________________________________________

3. How effective was the contractor in resolving trouble issues or problems?

Comments:_____________________________________________________________________________________________________________________________________________________________________________

4. Was the Contractor able to provide the services required in a professional manner?

Comments:_____________________________________________________________________________________________________________________________________________________________________________

5. Was the contractor able to provide the services required within the time frames and costs identified in the contract?

Comments:_____________________________________________________________________________________________________________________________________________________________________________

6. Did the contractor provide clear, complete, accurate, and timely reports, deliverables, and other written correspondence?

Comments:_____________________________________________________________________________________________________________________________________________________________________________

7. Were there any major discrepancies? If so, enumerate and explain the outcome/corrective action in your comments.

Comments:_____________________________________________________________________________________________________________________________________________________________________________

8. Were you satisfied with the contractor's overall job performance?

Comments:_____________________________________________________________________________________________________________________________________________________________________________

9. If you had a choice, would you do business with this contractor again?

Comments:_____________________________________________________________________________________________________________________________________________________________________________

10. Any additional comments deemed relevant to evaluation:

Evaluator's Name and Title: _____________________________________ E-mail Address: _______________________________________________ Telephone:____________________________________________________

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