Attachment_3_-_Questions___Answers_Tracker_-_21_Jul_26_0001.pdf

RFI # Date Recv'd RFI Date Sent to

Client Client/SME Response Response Date

Date sent to Ktrs

1 07/15/26 Emergency Repairs - The SOW states repairs due to normal wear are included. Please define "normal wear."

07/20/26

These examples would be considered repair items to quote for repair services and identified during the preventative maintenance inspections. The technician should have the MECHANICAL skills to replace the examples below. We have a building automation team that can support the automation controls, but the physical instruments need to be mechanically installed by preventative maintenance technician. Examples:

belts, bearings, motors, seals, VFDs, controls, contactors, pumps, refrigerant leaks, tower fill

07/20/26 07/21/26

2 07/15/26 Is refrigerant included under the maintenance agreement or billed separately?

07/20/26

Included in the Maintenance Agreement. There is quarterly an annual testing requirements for refrigeration that need to be reported to the California resource board on an annual basis.

07/20/26 07/21/26

3 07/15/26 Are vibration reports required from a certified vibration analyst or simply collected using contractor testing equipment?

07/20/26 When pump assembly and motor are disconnected from one another then realignment and video analysis is performed for precision alignment.

07/21/26 07/21/26

4 07/15/26 Does "service controls as needed" include programming, graphics, software, controller replacement, or only operational verification?

07/20/26

Yes, all is included in the automation service agreement.

Your scope of work will just be mechanical and preventative maintenance on the physical items listed above.

07/20/26 07/21/26

5 07/15/26 Is chemical water treatment performed under another contract?

07/20/26 Yes chemical treatment is included under a different service contract.

07/20/26 07/21/26

6 07/15/26 Is basin cleaning required? Tower fill cleaning?

Legionella testing?

07/20/26

This is an optional task and will be identified during annual inspections. In the event, we need the basin cleaned, scraped, and relined. That would be a repair quote. We like to catch big repairs early to submit for funding approval, and project planning. The tower reservoir fill is provided by make up water with regulator, float. There is no current legionella testing

07/20/26 07/21/26

7 07/15/26 Pump Alignment - Is laser alignment expected during annual maintenance?

07/20/26

Laser alignment is only required when the motor or pump assembly are disconnected from one another example would be motor replacement and or pump assembly bearing rebuild.

07/20/26 07/21/26

Requests For Information (RFIs) Project Title:

RFQ/RFP Number:

Santa Cruz Laboratory Cooling Tower & Chiller Maintenance (Base + 4 Option Years)

1305M326Q0301

RFI # Date Recv'd RFI Date Sent to

Client Client/SME Response Response Date

Date sent to Ktrs

Requests For Information (RFIs) Project Title:

RFQ/RFP Number:

Santa Cruz Laboratory Cooling Tower & Chiller Maintenance (Base + 4 Option Years)

1305M326Q0301

8 07/15/26 Chiller Oil Analysis - Required? 07/20/26

For a satisfied refrigeration system the chiller requires glycol and the water make up feed. Oil analysis has not been conducted to my knowledge, but making sure the refrigeration is satisfied with the glycol and the make up water is necessary.

07/20/26 07/21/26

9 07/15/26 Chiller Tube Cleaning - Required? 07/20/26 We would need to look at manufacturers maintenance requirements on this unit

07/20/26 07/21/26

10 07/15/26 Emergency Response - Is the contractor expected to maintain 24/7 coverage?

07/20/26

24 - 7 coverage with a four hour response time. The Government monitors the system daily, morning and night during weekday business hours, and we are alarmed through building automation for the after hours notifications and alarms.

We try to conduct all worker and business hours when there’s an emergency, we use the emergency response time only when needed

07/20/26 07/21/26