1305M326Q0207___ATTACHMENT_1_Statement_of_Work.pdf

STATEMENT OF WORK

1. Purpose and Location

The National Weather Service (NWS) Weather Forecast office (WFO) located in Grand Rapids, MI, requires regular janitorial services in order to maintain a clean and safe work environment for the staff. This is a standard administrative office type environment. The office operates 24/7, including holidays. There are up to 23 total office employees, with up to 15 employees working at a given time during regular business hours, and up to 3 employees that work nights and weekends. This office also occasionally hosts visitors and conducts small group tours.

2. Place of Performance

The Contractor shall be responsible for satisfactorily managing and performing cleaning as specified herein at the following location:

National Weather Service 4899 Tim Dougherty Drive SE Grand Rapids, MI 49512-4034

3. Government Point of Contact:

This will be provided in the award

4. Square Footage/Site Conditions

The area covered by this contract is a single office building of approximately 6,000 square feet.

Approximately 25% of the area is carpet, 75% is tile. There are 34 windows, including entryways and interior doors, and two small bathrooms, one for men and one for women.

5. Period of Performance and Schedule

The base period of performance for this requirement is estimated to be June 15, 2026 through May 31, 2027. There are four (4) separately-priced option periods as follows:

• Option Year 1: June 1, 2027 through May 31, 2028

• Option Year 2: June 1, 2028 through May 31, 2029

• Option Year 3: June 1, 2029 through May 31, 2030

• Option Year 4: June 1, 2030 through May 31, 2031

The Contractor shall provide cleaning services three (3) days per week, on days and times agreed upon between the Contractor and the Government Point of Contact. The Contractor shall negotiate with the Government Point of Contact to determine the actual work hours on site, including any temporary or permanent changes to work hours on site. Contractor employees working on site shall arrive at the same time each day of work in order to maintain consistent operations at the office.

Observance of Legal Holidays and Site Closure Information The Contractor shall observe any federal holidays set forth in the Department of Labor Wage Determinations, if the holiday falls within the period of performance of this contract.

When any holiday falls on a Saturday, the preceding Friday is observed; when any holiday falls on a Sunday, the following Monday is observed. All personnel assigned to this contract shall limit their observation of holidays to those set forth above.

In each instance, the Contractor agrees to continue to provide sufficient personnel to perform requirements of any critical tasks already in operation or scheduled, and shall be guided by the instructions issued by the Government Point of Contact. In the event of a site dismissal or closure due to weather, emergency or other circumstances, the Contractor is instructed to contact the Government Point of Contact for guidance.

Contractor agrees to observe all Federal Holidays, and any other day off work designated by Federal Statute, Executive Order, or Presidential Proclamation. Federal Holidays include: New Year's Day, Birthday of Martin Luther King, Jr., Washington’s Birthday, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

If a holiday falls on a Saturday, for most Federal employees, the preceding Friday will be treated as a holiday for pay and leave purposes. (See 5 U.S.C. 6103(b).) If a holiday falls on a Sunday, for most Federal employees, the following Monday will be treated as a holiday for pay and leave purposes. (See Section 3(a) of Executive Order 11582, February 11, 1971.) See also our Federal Holidays – "In Lieu Of" Determination Fact Sheet at https://www.opm.gov/policy-dataoversight/pay-leave/work-schedules/fact-sheets/Federal-Holidays-In-Lieu-Of-Determination

6. Government-Furnished Equipment, Materials, and Supplies

The Government will furnish to the Contractor the utilities necessary to perform the work, as well as the keys needed to open the paper towel and other dispensers.

7. Contractor-Furnished Equipment, Materials, and Supplies

The Contractor shall furnish and properly store in the areas designated by the Government Point of Contact all equipment, materials, and supplies, with Safety Data Sheets (SDS) for chemicals, necessary to perform the work, including, but not limited to, the following:

• Paper towels for kitchen and restrooms

• Toilet paper

• Hand soap

• Bathroom deodorizer

• Paper toilet seat covers and dispensers

• Trash receptacle liners

• Cleaning supplies/products

• Cleaning equipment

Recovered Materials and Biobased Products

The Contractor shall utilize products made from recovered materials and/or biobased products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

https://www.opm.gov/policy-dataoversight/pay-leave/work-schedules/fact-sheets/Federal-Holidays-In-Lieu-Of-Determination https://www.opm.gov/policy-dataoversight/pay-leave/work-schedules/fact-sheets/Federal-Holidays-In-Lieu-Of-Determination

Products that must be made from recovered materials, as well as a supplier directory, are detailed in the EPA’s Comprehensive Procurement Guideline (CPG) Program. The following is an example list of products that may be used in this contract for which recovered materials products are available.

The list below is not all inclusive.

• Paper towels

• General purpose industrial wipes

• Toilet paper

Biobased products that are designated for preferred procurement under USDA’s BioPreferred program must meet the required minimum biobased content as stated in the USDA Final Rule.

Sources of supply for biobased products can be found in the USDA’s BioPreferred Catalog.

The following is an example list of products that may be used in this contract for janitorial service for which biobased products are available. The list below is not all inclusive.

• Adhesive and mastic removers

• Floor cleaners and protectors

• Cleaning tools

• Sanitary tissues

• Air fresheners and deodorizers

• Multipurpose cleaners

• Glass cleaners

• Disinfectants

If a product is available under both the EPA Recovered Materials requirement and the USDA Biobased/Biopreferred requirement, the Contractor shall purchase the EPA-designated item.

All containers shall be legibly marked stating the product contained. A list of products and their Safety Data Sheets (SDS) shall be kept on file in accordance with applicable guidelines of the OSHA Hazard Communications Standard.

8. Performance of Work

The Contractor is responsible for satisfactorily managing and performing cleaning as specified.

Services performed under this contract shall be performed during hours approved by the d Government Point of Contact. The Contractor shall adhere to the sign-in/out process that is identified by the Government Point of Contact during the mandatory pre-work meeting (see section 10).

The Contractor shall ensure employees are physically able to accomplish the work specified herein.

All such employees working on Government premises are subject to all applicable Federal rules and regulations with regard to entering and leaving the building(s).

The Contractor shall take precautions necessary for the protection against injury of all persons engaged at the site. The Contractor shall not mix or dilute chemical products except as in accordance with the manufacturer. Applicable Department of Labor and Occupational Safety and Health Standards will be taken into consideration in the performance of this contract. The Contractor will take all reasonable precautions to prevent the escape of fire and to suppress the same.

The Contractor shall maintain a secure environment while cleaning the facility. No one is allowed into the facility other than those individuals responsible for performing janitorial services and that have completed a security background investigation with favorable results.

The Contractor shall provide all supervisory and general control over all day-to-day operations of his/her employees, including control over all workers’ duties, and these services must be satisfactory to the government. The Contractor shall promptly remove from the work site any supervisor or employee whose work or conduct is not satisfactory. The Contractor shall enforce strict discipline and good order among the Contractor’s employees. The Contractor shall exercise the necessary supervision and control to prevent Contractor’s employees from violating any rules and regulations.

The Contractor shall bring any noted defect, disease or insect infestation of the premises to the attention of the Government Point of Contact. Services under this contract must be performed in such a way that there will be minimal interruption to or interference with the normal operation of Government business on the premises.

The required result is maintenance of the facility(s) in such a manner as to provide a clean, healthy and safe work environment for the occupants of the premises. All rules concerning safety, smoking and the security of the building must be observed.

9. Security Requirements

This requirement is designated as a low-risk non-IT service contract with personnel who will be affiliated with the Department of Commerce (DOC) for 180 days or more, that requires Contractor personnel to be granted unsupervised access to perform work at a federally-controlled facility. This designation requires a minimum of a Tier 1 Investigation with Homeland Security Presidential Directive 12 (HSPD-12) credentialing.

The Contractor shall designate at least one, but no more than three, personnel to work at the site.

These personnel shall submit the required documents to initiate their security investigation within five business days of contract award. See Addendum A – Contractor Security Investigation Processing for requirements and procedure.

Contractor personnel with pending security investigation results may not commence work on site unless explicitly informed in writing by the Contracting Officer that they may proceed. Personnel that do not receive a favorable result will not be permitted to continue work on the site.

Any Government-provided identification issued to Contractor personnel shall be returned to the Government Point of Contact:

● When no longer needed for contract performance.

● Upon completion of Contractor personnel’s employment.

● Upon contract completion or termination, when a follow-on contract is not awarded or reasonably anticipated.

Failure to comply with the return of Government-provided identification may result in delay of final payment.

10. Service Requirements

Prior to the initial commencement of work, the Contractor shall participate in an onsite meeting with the Government Point of Contact. The purpose of the meeting is to provide an opportunity for a Government Point of Contact to identify the office’s unique security requirements (such as sign-in/out process), establish a working relationship, determine the fixed schedule for work on site, and address any lingering questions regarding expectations and requirements, within the scope of work.

All sweeping of resilient floor covering must be by the dustless pickup method using either the laundered or the disposable type of treated cloths, as appropriate. All dusting must be done by the damp or treated cloth method.

The raised tile floor in the operations and equipment rooms has a special, static-free lamination to protect the equipment in the area. The Contractor shall only use floor cleaners recommended by the manufacturer of the floor tiles, and under no circumstances will wax, oil, or other coatings be applied to this floor. The Operations areas have many computer cords that extend from the floor;

cleaning must be done within 12” of these cords. The Contractor shall not move tables, equipment, or cords to clean around or behind them.

All methods and materials used in all cleaning work must leave surfaces free of debris, film, streaks, spots, and stains. The Contractor must dispose of all waste in the proper recycle or trash receptacles out of the building.

The Contractor shall return all cleaning products and equipment to the designated storage location upon completing work each day.

a. The work listed below shall be performed by the Contractor three (3) times per week, in accordance with agreed upon schedule

i. All trash receptacles must be emptied and returned to their initial location. Empty and clean ash receptacles. Remove all trash to appropriate outside receptacles (Recycle or Trash receptacle). Wash or damp wipe inside and outside of all trash receptacles presenting a soiled or odorous condition, leaving the receptacle free of soil and odor.

Replace liners when torn or soiled with a fresh liner.

ii. Thoroughly vacuum all carpeted areas and rugs with a commercial-grade vacuum with a High Efficiency Particulate Air (HEPA) filtering system. Leave areas free of dust balls, dirt, and other debris. This includes entrance ways at front and rear of building. Floor edges (around doorways and where flooring changes) will also be left free of debris.

Move and vacuum under all easily movable objects (chairs, trash receptacles, tables on wheels, typing stands, boxes). Put all items that were moved back in place. Vacuum cleaner contents will be removed to a dumpster. Carpet spot cleaning is required on an as-needed basis for spots equal to or larger than the size of a dime.

iii. Thoroughly dust-mop all non-carpet areas, excluding the server room. Move a dust mop under all easily movable objects (chairs, waste receptacles, tables on wheels, typing stands, boxes). Put all items that were moved back in place. Dust mops must be treated with water-based dust control chemicals. The Contractor will contain the dust and dirt and remove it to a dumpster. Remove scuff marks left by shoes.

iv. In the break room/kitchen, clean and disinfect the floors, fixtures, sinks, walls around the sink, countertops, light switches, interior and exterior of microwave, and table.

v. In the restrooms, sweep and damp mop floors with a germicidal solution, paying special attention around sinks, toilets, and urinals. Floors will be left absent of debris. Clean and disinfect fixtures, light switches, handicap rails, sinks and walls around sinks, countertops, mirrors, toilets, urinals, and walls around urinals. Empty and disinfect all sanitary napkin receptacles. Refill soap, towels, toilet paper, and seat cover dispensers, and restock deodorizers. Maintain a one-month supply of soap, towels, toilet paper and seat protectors in the janitorial closet.

vi. Clean and disinfect all drinking fountains including the drains and exterior surfaces of fountain.

vii. Clean and polish glass entrance door inside and out; disinfect door handles.

b. The work listed below shall be performed by the Contractor on a weekly basis, in

i. Wet-mop all uncarpeted floors, including hallways, using a detergent solution. Remove all oil, tar, and stubborn dirt.

ii. In the break room/kitchen clean & mop the tile floor; wipe exterior of all appliances including recycle bins, trash receptacles, lockers, and walls.

c. The work listed below shall be performed by the Contractor on a monthly basis, in

i. Damp-wipe all office fixtures, window sills, walls, doors, splash guards, baseboards, and ledges. Damp mop plastic chair mats and dust base hardware of office chairs. Leave window blinds free of dust. Remove cobwebs.

ii. Dust or polish, as appropriate to the surface, all high and low surfaces, ledges, cabinet tops, and ventilators on which dust gathers. Clean and polish all finished wood surfaces in the building, including but not limited to, the table and book cases in the conference room.

iii. In the restrooms: clean pipes beneath all sinks; polish chrome; clean doors and kick plates; spot clean walls; clean screens on sink faucets; clean and disinfect toilet enclosures.

iv. Thoroughly dust mop the server room. Dust mops must be treated with water-based dust control chemicals and must also control static charge. This cleaning requires direct supervision by the Government Point of Contact.

d. The work listed below shall be performed by the Contractor once per year, in accordance with the agreed upon schedule

i. Damp-wipe fluorescent light fixtures plates. Vacuum light fixture grids.

ii. In the vestibules, breakroom, and restrooms: perform grout-whitening of the ceramic floor.

11. Inspection and Acceptance

The Contractor, not the Government, is responsible for management and quality control actions to meet the terms of this contract. The role of the Government is to inspect work performed to ensure contract standards are met.

As evidence of work performed, the Contractor shall submit a completed service report summarizing work performed for each day of service to the Government Point of Contact. The Government Point of Contact will affirm the work was performed, sign the service report, and provide a signed copy back to the contractor within 5 business days.

The Government will perform inspections during the contract at regular intervals. Methods may include visual survey. If any of the services do not conform to the contract requirements as outlined, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount, or the Government may accept the service with price reduction. Repeated failure to do meet contract requirements shall be considered for remedial action.

12. Deliverables

Deliverable Objective Due Deliver To SDS List any hazardous material that will be used in performance of this contract. Ref.

FAR 52.223-3 and

FED-STD-313E

At start of work, and as needed if products are changed

Government Point of Contact

Security Requirements Package

To protect government facilities and occupants from harm.

Ref. CAR 1352.237-

Within 5 business days of contract award, and as needed for replacement personnel

Government Point of Contact

Schedule or Work Plan

Identify when services are to be performed throughout the period of performance

Within 5 business days of award of contract

Government Point of Contact

Checklist Identify which services were performed, and problems found during the service visit

Upon completion of service

Government Point of Contact

Biobased Report (copy)

Report purchases of Biobased products in System for Award

By October 30 for prior fiscal year (October 1 – September 30) ending

Government Point of Contact

Management (SAM).

Ref. FAR 52.223-2 the performance period of the contract base period, and for each option period, if exercised

SAMPLE SERVICE REPORT

(This is just an example. The Contractor is welcome to propose using their own reports).

DATE: ________________ LOCATION: _________________________

SERVICES PERFORMED:

PROBLEMS NOTED:

COMMENTS & REMARKS:

I CERTIFY THAT THIS REPORT IS ACCURATE AND WORK PERFORMED

WAS COMPLETED IN ACCORDANCE WITH THE CONTRACT

SPECIFICATIONS

Name and Signature of Authorized Contractor Representative Date

Name and Signature of Authorized Government Representative Date