ATTACHMENT 3 - PERFORMANCE REQUIREMENT SUMMARY.pdf
PDF 145 KB Posted
- Attached to
- ROC Mission Support Services (RMSS) Federal contract opportunity
- Solicitation number
- 1305M319RNWWG0002
About this file
This performance requirement summary outlines the key performance metrics and requirements for a radar operations center mission support services contract. The contractor will be required to manage engineering projects effectively with complete and timely documentation. Over 90% of engineering change proposals, project reports, and technical documentation must be accurate and compliant. All projects must meet over 95% of technical requirements as determined by testing, customer feedback, and the task monitor. New software development must comply with over 95% of requirements and not degrade system performance. Designs must meet 100% of government network security standards. IT and test bed systems should be available over 95% of scheduled time and configured correctly over 95% of the time. Integrated logistics and configuration management databases must be over 95% current and complete as determined by task monitor reviews. Over 95% of deliverables must be accurate and timely.
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Text version
1305M319RNWWG0002 ATTACHMENT -- 3
PERFORMANCE REQUIREMENT SUMMARY
RADAR OPERATIONS CENTER (ROC) MISSION SUPPORT SERVICES (MSS)
NATIONAL WEATHER SERVICE
NOAA | DOC
Performance by the contractor to correct defects found by the Government as a result of quality assurance surveillance and by the contractor as a result of quality control, shall be in accordance with (IAW) FAR 52.212-4(a) and FAR 52.212-4(a) Alternate I, whichever is applicable. The COR will monitor compliance and report to the CO and PM. The CO is responsible for reporting performance data into the Contractor Performance Assessment System (CPARS) no less than once a year and this information may affect the contractor’s performance ratings.
PERFORMANCE REQUIREMENTS SUMMARY
Desired End Result Performance Indicator Acceptable Performance Level Surveillance Method Incentives/Disincentives
WA1: Engineering Projects are managed effectively and are ultimately successful
ECP’s are complete, accurate, and timely 90% of ECP’s are compliant Audits, Task Monitor, and/or
COR review of monthly reports
Past Performance Reports and Contractual Remedies IAW the following FAR Clauses:
Project reporting is complete, accurate, and timely 90% of projects are compliant
Project team members are informed 90% of projects are compliant Evidence of Team Mtg.
minutes in Agile
Technical documentation is complete, timely, and accurate
90% of documentation is compliant ECP Reviews
1. FAR 52.212-4(a)
2. FAR 52.212-4(a)
Alternate I
Project meets requirements 100% of projects meet technical requirements
Testing, team feedback, and customer satisfaction
WA2: Documentation is correct and timely
Technical errors Less than 1 error per 200 pages
Task Monitor review
Other Errors Less than 1 error per 100 pages
Support of project schedule Within 10% of time scheduled for activity
WA3: New Software Development
Compliance with requirements Meets 95% of requirements Task Monitor review/IV&V Testing
System degradation (performance regression) No performance degradation
Documentation completeness and accuracy
95% of documentation is compliant
Task Monitor review/ECP review
WA3: New Software Development AND WA4: IT&S Support
Design meets Government network security requirements 100% of requirements met Task Monitor review
1305M319RNWWG0002 ATTACHMENT -- 3
WA4: IT&S Support AND WA5: Test Bed Support
Systems available without avoidable disruptions Available 95% of scheduled time Task Monitor review
WA5: Test Bed Support
Test bed is configured IAW tester requirements Correct 95% of the time
Task Monitor review
Test Bed schedule is coordinated and posted 100% compliant
Test bed is available when scheduled
Within 15 minutes of scheduled time
WA6: Integrated Logistics & CM Support
Databases are current and complete
95% of times reviewed
Task Monitor review
CM documentation is current and complete Task Monitor review
Technical drawings are accurate and timely Project team review in Agile
Engineering projects are properly supported
ECP Attachment M review and Deployment Schedule
WA7: Program Management
Contractual documentation is timely and accurate 95% of times reviewed
COR review and review of Agile history
Quality Assurance activities are evident 100% compliant
Contractual requirements are met Deliverables are accurate and timely 95% of deliverable are compliant
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