revised_SOW.pdf

Statement of Work

Twin Otter (DHC-6) Cape Cod

Full Service Maintenance Support

Background: The United States Department of Commerce (DOC)/National Oceanic and Atmospheric Administration (NOAA)/Aircraft Operations Center (AOC), based in Lakeland, FL, owns and operates four De Havilland DHC-6-300 Twin Otter aircraft (Federal Aviation Administration (FAA) registrations:

N46RF (S/N 824), N48RF (S/N 740), N56RF (S/N 788), N57RF (S/N 688) in support of various missions throughout the United States. NOAA AOC typically operates up to two aircraft year round in the north eastern United States in support of national interests. These aircraft are frequently based at Joint Base Cape Cod (KFMH), Barnstable Municipal Airport (KHYA), and the Atlantic Canadian Maritimes.

The aircraft require periodic 100-hour inspections in accordance with Viking’s Equalized Maintenance for Maximum Availability (EMMA) inspection program. Due to the high operational tempo it is necessary to minimize aircraft “out-of-service” time. “Out-of-service” is defined as: the aircraft cannot be flown by AOC due to scheduled or unscheduled maintenance. The inspection and maintenance completion time is requested to be no more than ten calendar days after the agreed upon start date of the scheduled EMMA inspection.

Objectives: AOC requires firm-fixed-price Indefinite-Delivery Indefinite-Quantity (IDIQ) type contract to provide aircraft maintenance and other scheduled or unscheduled maintenance, repairs, over the counter part sales, Aircraft-On-Ground (AOG) support, and inspections for NOAA Twin Otter aircraft.

A.1 Scope: The contractor shall provide full service maintenance and technical support for the NOAA Twin Otter aircraft. The contractor shall comply with applicable Federal Aviation Regulations (FAR) and all aircraft manufacturer’s requirements. The contractor shall supply all special tools, base facilities to include hangar, equipment, and certified factory trained technical staff to perform tasks with 24-hour contact availability. For purposes of this contract “full service maintenance and technical support” includes the following: scheduled and unscheduled maintenance, airframe and engine troubleshooting, engine performance evaluation, engine borescope inspections, engine and airframe control rigging, dynamic propeller balancing, avionics support, aircraft modifications, paint, interior servicing, required inspections, repair, Aircraft-On-Ground support, and other as yet unidentified maintenance actions that arise due to the needs of the government on an as-needed basis.

The Contractor shall also provide “Over the Counter” part and component sales / repairs / overhauls along with being able to provide 24-Hour logistical support throughout North America, to include Canada and Alaska, on an as needed basis. These items can include but not limited to: Starter Generator Overhauls, Main and Nose Wheel Assy., Engine Accessories, Airframe Fuel pumps, and other routable parts.

For this contract, EMMA #5 is considered to be a “standard” EMMA inspection. The EMMA program shall be made available to the contractor before award of the contract.

The Government shall be responsible for scheduling work against this contract. Once the aircraft arrives at the contractor’s facility, no work shall begin until the contractor has been given the proper authorization. The Contracting Officer Representative (COR) shall be responsible for reviewing the list of discrepancies/tear down inspection report and making a recommendation to the Contracting Officer (CO) to either accept of decline the contractor’s proposal. The contractor’s list of discrepancies/tear down inspection report shall include the extent of inspection and the condition found on all major components. The contractor shall comply with all outstanding service bulletins and airworthiness directives and provide any recommendations for maintenance which would prevent future failures, if applicable. The contractor shall not proceed with correcting any “over and above” discrepancies without the prior written approval of the CO. A Notice to Proceed (NTP) authorizing the contractor to correct the “over and above” discrepancies will be issued via email by the CO once the contractor’s proposed “over and above” discrepancy proposal has been approved by the CO, “Over and above” work means work discovered during the course of performing the overhaul, maintenance, and repair efforts that is within the general scope of this contract, is not covered by the firm-fixed-price for basic work under this contract, and is necessary in order to satisfactorily complete the contract. The contractor is responsible for documenting and reporting, at intervals acceptable to the COR, all over and above work discovered during the performance of this contract. Discrepancies that are not a part of the inspection will be considered over and above work. Corrective actions as a result of the inspection are considered over and above work. Any part or component that has not reached its recommended service life, but fails inspection and needs to be replaced, is considered over and above work.

The Over and Above Work Request must include (at a minimum) the following items:

Description of each discrepancy, including data on the type of discrepancy disclosed and the specific location of the discrepancy

Number of labor hours per discipline needed to complete each discrepancy Hourly rate for personnel performing the work Description, quantities, and unit prices for materials including any mark-up or discounts Total dollar amount for each discrepancy Total dollar amount for the complete list of discrepancies

The COR will be responsible for reviewing the Over and Above Work Request and making a recommendation to the CO, to either accept of decline the contractor’s proposal. The contractor shall not proceed with any performance of any over and above work without prior approval of the CO.

Direct labor costs are at specified fixed hourly rates that include wages, overhead, general and administrative expenses, and profit. Cost of materials includes appropriate material handling costs as a part of the material costs. The price to be paid for material shall be based on an established catalog or list price in effect when material or other product is furnished, less all applicable discounts to the Government. In no event shall the price exceed the contractor’s sale price to its most favored customer for the same item in like quantity, or the current market price, whichever is lower.

During the term of this contract, the contractor may be required to subcontract portions of the inspection, maintenance, overhaul, or repair work. In the event such subcontracting becomes necessary, the contractor shall notify the Government in advance of such subcontracting and provide the Government with the name, and any other requested information, of the proposed subcontractor.

The Government reserves the right to initiate, approve, or disapprove any subcontractor.

The contractor shall be responsible for providing AOC with all FAA and AOC required documentation (see below) for approval and return to service including but not limited to:

FAA Required Documentation:

8130-3/Form One/Certificate of Conformance Log book entry containing:

o Status of life limited components o Status of serialized components o Airworthiness Directives completed o Service Bulletins incorporated

AOC Required Documentation:

Teardown Report for Engine and Serialized Components Final acceptance test run record Complete updated Service Bulletin record

A.2 Delivery Requirements: A Government flight crew shall fly the aircraft to the contractor’s facility unless deemed necessary to complete maintenance at an alternate location. It is the Government’s intent to complete all maintenance at the contractor’s facility, but reserves the right to designate an alternate location when special circumstances arise. On the occasion that the aircraft is on project and is unable, or it is not feasible, to relocate to the contractor’s facility, the contractor will make arrangements to complete necessary maintenance at the designated alternate location near the project area. Maintenance support that will require Contractor to travel will be identified as early as possible to ensure efficient and cost effective travel is available. As the aircraft are frequently operated out of Joint Base Cape Cod (KFMH) the contractor shall maintain the means to obtain the proper identification to access US Government facilities to include, but not limited to, Joint Base Cape Cod. As a majority of unscheduled and AOG work is expected to be conducted at KFMH and KHYA and to minimize out-of-service time the contractor shall be located within 150 miles of these airfields. The contractor shall be capable of beginning unscheduled maintenance and AOG work within 24-hours of being notified by AOC, the COR, or CO. AOC shall notify the contractor as soon as the need for service, inspection, and repair has been identified. As stated in the background section, scheduled maintenance shall not exceed ten calendar days from the agreed upon start date for the repair.

Government owned parts, equipment, and property shall be returned to the Government. The cost of shipping the returnables shall be the responsibility of the Government.

A.3 Period of Performance: This contract will be awarded for a base year with four option years.

The period of performance for the base year will be from 12/10/2019-12/09/2020.

A.4 Quality Assurance: NOAA/AOC may desire to have a representative witness lead or assist in the evolution during any part of the work performed under the Contract. The Contractor shall keep the COR and/or other AOC contact point apprised of the progress and schedule. NOAA shall have access to the aircraft throughout the term of the Contract. NOAA will provide a representative for final acceptance and test flights.

A.5 Insurance Against Loss or Damage to Government Property: The Contractor shall, at its own expense, provide and maintain hull liability insurance of not less than $2,500,000 to cover the aircraft on which this work will be performed. Before award of the Contract, the Contractor shall provide to the CO written documentation that the required insurance has been obtained. If the contractor does not have its own hangar, it shall ensure that hull liability insurance is provided by the owner of the hangar where the maintenance will be performed. The policies evidencing the required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective:

-For such a period as the laws of the State in which this work is to be performed prescribe;

Or

-Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer

A.6 Parts, Discounts, and Warranties: The Contractor shall provide all replacement parts, materials, and consumables. However, the Government reserves the right to provide the same, if advantageous at any time during the contract. The Government will make the final determination on whether new, new surplus, overhauled, repaired, or serviceable parts will be installed on the aircraft. Parts Manufacturer Approved (PMA) parts are acceptable. Parts and components in an "as removed" status will not be installed on the aircraft. Any part or component that has not reached its recommended service life but fails inspection and needs to be replaced will be treated as “over and above.” Government owned parts, equipment, and property shall be returned to ·the Government. The cost of shipping the returnable items shall be the responsibility of the Government. The Contractor shall provide the industry standard implied warranty on all products and service. The contractor shall obtain instructions from the AOC Maintenance Officer regarding the disposition of non-exchangeable items.

A.7 Submittal of Invoices: The contractor shall submit all invoices via email to the COR and CO. The contractor shall list separately on each invoice all firm-fixed-price items and all “over and above” items.

All “over and above” items shall clearly indicate that they were charged in accordance with the agreed upon rates. All invoices will be reviewed by the COR to determine that all items shown on the invoice have been received, accepted, and ready for invoice payment release.

B.1 Schedule:

Base Year (12/10/2019-12/09/2020):

Complete 100-hour EMMA inspections (AOC anticipates from zero to three inspections per year), to include parts and labor as required, for a DHC-6-300 Twin Otter aircraft in accordance with the manufacturers maintenance manual and this statement of work. This includes a separate discrepancy report for each item needing repair. The pricing for the 100-hr EMMA inspection shall be firm-fixed-price, inclusive of all costs. EMMA #5 shall be considered a “standard” EMMA and shall be the basis for the firm-fixed-price.

Correct “over and above” discrepancies from the corresponding EMMA inspections as well as any other scheduled or unscheduled maintenance, repairs, modifications, upgrades, painting, or any other aircraft maintenance deemed necessary by the Government that will be specified on individual task orders. This includes providing parts, labor, and technical support for AOG occurrences throughout North America, to include Alaska, as well as “over-the-counter” part sales. The pricing for all “over and above” items shall be at the agreed upon rates of this contract. The not to exceed (NTE) amount in the schedule will be determined by the Government at the time of task order award. However, the contractor shall not proceed with correcting and “over and above” discrepancies without prior written approval from the CO. A notice to proceed (NTP) authorizing the contractor to correct the “over and above” discrepancies will be issued by the CO once the contractor’s proposed “over and above” discrepancy report has been approved. The contractor exceeds the NTE amount of the NTP at its own risk.

Option Year 1 (12/10/2020-12/09/2021):

Complete 100-hour EMMA inspections (AOC anticipates from zero to three inspections per year), to include parts and labor as required, for a DHC-6-300 Twin Otter aircraft in accordance with the manufacturers maintenance manual and this statement of work. This includes a separate discrepancy report for each item needing repair. The pricing for the 100-hr EMMA inspection shall be firm-fixed-price, inclusive of all costs. EMMA #5 shall be considered a “standard” EMMA and shall be the basis for the firm-fixed-price.

Correct “over and above” discrepancies from the corresponding EMMA inspections as well as any other scheduled or unscheduled maintenance, repairs, modifications, upgrades, painting, or any other aircraft maintenance deemed necessary by the Government that will be specified on individual task orders. This includes providing parts, labor, and technical support for AOG occurrences throughout North America, to include Alaska, as well as “over-the-counter” part sales. The pricing for all “over and above” items shall be at the agreed upon rates of this contract. The not to exceed (NTE) amount in the schedule will be determined by the Government at the time of task order award. However, the contractor shall not proceed with correcting and “over and above” discrepancies without prior written approval from the CO. A notice to proceed (NTP) authorizing the contractor to correct the “over and above” discrepancies will be issued by the CO once the contractor’s proposed “over and above” discrepancy report has been approved. The contractor exceeds the NTE amount of the NTP at its own risk.

Option Year 2 (12/10/2021-12/09/2022):

Complete 100-hour EMMA inspections (AOC anticipates from zero to three inspections per year), to include parts and labor as required, for a DHC-6-300 Twin Otter aircraft in accordance with the manufacturers maintenance manual and this statement of work. This includes a separate discrepancy report for each item needing repair. The pricing for the 100-hr EMMA inspection shall be firm-fixed-price, inclusive of all costs. EMMA #5 shall be considered a “standard” EMMA and shall be the basis for the firm-fixed-price.

Correct “over and above” discrepancies from the corresponding EMMA inspections as well as any other scheduled or unscheduled maintenance, repairs, modifications, upgrades, painting, or any other aircraft maintenance deemed necessary by the Government that will be specified on individual task orders. This includes providing parts, labor, and technical support for AOG occurrences throughout North America, to include Alaska, as well as “over-the-counter” part sales. The pricing for all “over and above” items shall be at the agreed upon rates of this contract. The not to exceed (NTE) amount in the schedule will be determined by the Government at the time of task order award. However, the contractor shall not proceed with correcting and “over and above” discrepancies without prior written approval from the CO. A notice to proceed (NTP) authorizing the contractor to correct the “over and above” discrepancies will be issued by the CO once the contractor’s proposed “over and above” discrepancy report has been approved. The contractor exceeds the NTE amount of the NTP at its own risk.

Option Year 3 (12/10/2022-12/09/2023):

Complete 100-hour EMMA inspections (AOC anticipates from zero to three inspections per year), to include parts and labor as required, for a DHC-6-300 Twin Otter aircraft in accordance with the manufacturers maintenance manual and this statement of work. This includes a separate discrepancy report for each item needing repair. The pricing for the 100-hr EMMA inspection shall be firm-fixed-price, inclusive of all costs. EMMA #5 shall be considered a “standard” EMMA and shall be the basis for the firm-fixed-price.

Correct “over and above” discrepancies from the corresponding EMMA inspections as well as any other scheduled or unscheduled maintenance, repairs, modifications, upgrades, painting, or any other aircraft maintenance deemed necessary by the Government that will be specified on individual task orders. This includes providing parts, labor, and technical support for AOG occurrences throughout North America, to include Alaska, as well as “over-the-counter” part sales. The pricing for all “over and above” items shall be at the agreed upon rates of this contract. The not to exceed (NTE) amount in the schedule will be determined by the Government at the time of task order award. However, the contractor shall not proceed with correcting and “over and above” discrepancies without prior written approval from the CO. A notice to proceed (NTP) authorizing the contractor to correct the “over and above” discrepancies will be issued by the CO once the contractor’s proposed “over and above” discrepancy report has been approved. The contractor exceeds the NTE amount of the NTP at

Option Year 4 (12/10/2023-12/09/2024):

Complete 100-hour EMMA inspections (AOC anticipates from zero to three inspections per year), to include parts and labor as required, for a DHC-6-300 Twin Otter aircraft in accordance with the manufacturers maintenance manual and this statement of work. This includes a separate discrepancy report for each item needing repair. The pricing for the 100-hr EMMA inspection shall be firm-fixed-price, inclusive of all costs. EMMA #5 shall be considered a “standard” EMMA and shall be the basis for the firm-fixed-price.

Correct “over and above” discrepancies from the corresponding EMMA inspections as well as any other scheduled or unscheduled maintenance, repairs, modifications, upgrades, painting, or any other aircraft maintenance deemed necessary by the Government that will be specified on individual task orders. This includes providing parts, labor, and technical support for AOG occurrences throughout North America, to include Alaska, as well as “over-the-counter” part sales. The pricing for all “over and above” items shall be at the agreed upon rates of this contract. The not to exceed (NTE) amount in the schedule will be determined by the Government at the time of task order award. However, the contractor shall not proceed with correcting and “over and above” discrepancies without prior written approval from the CO. A notice to proceed (NTP) authorizing the contractor to correct the “over and above” discrepancies will be issued by the CO once the contractor’s proposed “over and above” discrepancy report has been approved. The contractor exceeds the NTE amount of the NTP at