Attachment_8_-_Past_Performance_Questionnaire.pdf

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Attached to
Southeast Fisheries Science Center Observer Program Support Services
Solicitation number
1305M2-18-R-NFFN-0002
Issued by

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This document contains a past performance questionnaire to evaluate contractors for a solicitation from the National Oceanic and Atmospheric Administration seeking observer support services. The solicitation requests proposals for an indefinite delivery, indefinite quantity contract to provide support to the Southeast Fisheries Science Center Observer Program. Offerors will be evaluated on their performance relating to quality of service, schedule, cost control, and management based on responses on the questionnaire from references for previous contracts. Respondents are asked to provide ratings on a scale from exceptional to unsatisfactory for each evaluation category, and provide any additional comments. Completed questionnaires must be returned to the contract specialist by the specified due date. The requirement is set aside 100% for small businesses.

Attachment 8 - Past Performance Questionnaire

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Solicitation #: 1305M2-18-R-NFFN-0002

Attachment: 8

Source Selection Information

PAST PERFORMANCE QUESTIONNAIRE

CONTRACTOR BEING REVIEWED:

PERSON COMPLETING QUESTIONNAIRE

(and agency represented):

REFERENCE CONTRACT #:

Send Completed Questionnaire to the Contract Specialist, Julia Klotz no later than _________________ pm EST: julia.callahan@noaa.gov

1. QUALITY OF SERVICE

Assess the contractor’s performance to contract requirements, specifications, and standards of good workmanship (e.g. commonly accepted technical, professional, or environmental standards).

(Check the appropriate rating box.)

RATING ADJECTIVAL

RATING

DEFINITION

EXCEPTIONAL

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

VERY GOOD

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

SATISFACTORY

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

MARGINAL

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the

Contractor has not yet identified corrective actions.

UNSATISFACTORY

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the

Contractor’s corrective actions appear or were ineffective.

Comments:

August 16, 2018 12:00

Attachment: 9

Source Selection Information

2. SCHEDULE

Assess the timeliness of the contractor against the completion of the contract, task orders, milestones, delivery schedules, and administrative requirements (e.g. efforts that contribute to or affect the schedule variance).

(Check the appropriate rating box.)

RATING ADJECTIVAL

RATING

DEFINITION

EXCEPTIONAL

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

VERY GOOD

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

SATISFACTORY

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

MARGINAL

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the

Contractor has not yet identified corrective actions.

UNSATISFACTORY

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the

Contractor’s corrective actions appear or were ineffective.

Source Selection Information

3. COST CONTROL

Assess the contractor’s effectiveness in forecasting, managing, and controlling cost.

(Check the appropriate rating box.)

RATING ADJECTIVAL

RATING

DEFINITION

EXCEPTIONAL

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

VERY GOOD

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

SATISFACTORY

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

MARGINAL

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the

Contractor has not yet identified corrective actions.

UNSATISFACTORY

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the

Source Selection Information

4. MANAGEMENT

Assess the integration and coordination of all activities needed to execute the contract, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the contractor’s history of reasonable and cooperative behavior, and customer satisfaction.

(Check the appropriate rating box.)

RATING ADJECTIVAL

RATING

DEFINITION

EXCEPTIONAL

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

VERY GOOD

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

SATISFACTORY

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

MARGINAL

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the

Contractor has not yet identified corrective actions.

UNSATISFACTORY

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the

Source Selection Information

ADDITIONAL COMMENTS, IF ANY:

Rater’s Name: ___________________________

Rater’s Signature: ________________________

Date: ____________________________________

Send Completed Questionnaire to Contract Specialist, Julia Klotz no later than ___________________ pm EST: julia.callahan@noaa.gov August 16, 2018 12:00

CONTRACTOR BEING REVIEWED:
PERSON COMPLETING QUESTIONNAIRE and agency represented:
REFERENCE CONTRACT:
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Comments:

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