13-A07 - Quality Metric 0625.pdf
PDF 840 KB Posted
- Attached to
- Neuromonitoring Services for MSRH
- Solicitation number
- RFP 745-26-P03
- Issued by
- Bexar County, Texas
About this file
This document is a Quality Metric template from the Department of Purchasing at UT Health San Antonio (University of Texas Health Science Center in San Antonio) for Neuromonitoring Services, specifically solicitation 745-26-P03. The template requires potential vendors to submit a comprehensive quality management plan as part of their proposal, outlining how they will ensure and measure the quality of project deliverables throughout the contract lifecycle. The document provides a structured table for vendors to detail quality objectives, measurement criteria, performance thresholds, measurement frequency, responsible parties, and corrective action processes.
The Quality Metric is designed to be negotiable to establish an effective working relationship between the university and the awarded vendor. Vendors are expected to complete the table with specific, measurable quality standards tailored to their proposed services, with an example provided showing a server response time objective. The document includes blank signature lines for the proposer to formally submit their quality metric, indicating it is part of a broader procurement process for neuromonitoring services. The template emphasizes a collaborative approach to quality management, allowing for potential adjustments during the vendor selection and contract negotiation phases.
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| 11-A01A General info 0725.pdf | ||
| 1-A08 - BAA.docx | DOCX document | |
| 5-A01D Addenda Checklist 0725.pdf | ||
| 8-S06 Pricing and Delivery Schedule 0725.pdf | ||
| 10-A04 ISPA 0725.pdf | ||
| 14-A03 HUB HSP 0725.pdf | ||
| 3-A06 PDAA.xlsx | XLSX spreadsheet | |
| 4-A01B Exec of Offer 0919.pdf | ||
| 6-S04 Terms Conditions 0725.pdf | ||
| 12-A01C Gen Quest 0725.pdf | ||
| 2-A02 - SA 745-26-P03.docx | DOCX document | |
| 7-A05 TX-Ramp 0725.pdf | ||
| 9-01 RFP 745-26-P03.pdf |
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Text version
DEPARTMENT OF PURCHASING | HUB PROGRAMS | Mail Code 7962 | 7703 Floyd Curl Drive | San Antonio, Texas 78229-3900
210.562.6200 | www.uthscsa.edu | https://wp.uthscsa.edu/purchasing/
APPENDIX __________
QUALITY METRIC
As part of your proposal, please include a Quality Metric that outlines how your organization will ensure and measure the quality of deliverables throughout the project life cycle. The Quality Metric should include, but is not limited to, the following elements:
- Quality Objectives: Define the key quality standards or benchmarks.
- Measurement Criteria: Specify how each objective will be measured.
- Acceptable Thresholds: Provide the minimum acceptable performance level.
- Frequency of Measurement: State how often quality will be evaluated.
- Responsible Parties: Indicate who will be responsible for measurement and reporting.
- Corrective Actions: Describe the process for addressing quality issues.
Please complete the below table:
Quality Objective Measurement Criteria Threshold Frequency Responsible
Party Corrective Actions Example
Response time under 2 seconds
Avg server response time < 2 Sec Weekly QA Team Immediate tuning & report to OM
06.25 file://cfs/links/FS/Purchasing/Z_SHARED%20Management/BIDS/FY2022/1%20RFP%20745-22-PXX%20Master%20File%20February%202022/1_Working%20Documents/1_Draft%20Documents/www.uthscsa.edu https://wp.uthscsa.edu/purchasing/
The Quality Metric will be open to negotiations to ensure an effective working relationship between the University and Awarded Vendor.
Respectuflly submitted, Proposer
Authorized Signature
Name
Title
Date
| Response time under 2 secondsRow2: |
| Avg server response timeRow2: |
| 2 SecRow2: |
| WeeklyRow2: |
| QA TeamRow2: |
| Immediate tuning report to OMRow2: |
| Response time under 2 secondsRow3: |
| Avg server response timeRow3: |
| 2 SecRow3: |
| WeeklyRow3: |
| QA TeamRow3: |
| Immediate tuning report to OMRow3: |
| Response time under 2 secondsRow4: |
| Avg server response timeRow4: |
| 2 SecRow4: |
| WeeklyRow4: |
| QA TeamRow4: |
| Immediate tuning report to OMRow4: |
| Response time under 2 secondsRow5: |
| Avg server response timeRow5: |
| 2 SecRow5: |
| WeeklyRow5: |
| QA TeamRow5: |
| Immediate tuning report to OMRow5: |
| Response time under 2 secondsRow6: |
| Avg server response timeRow6: |
| 2 SecRow6: |
| WeeklyRow6: |
| QA TeamRow6: |
| Immediate tuning report to OMRow6: |
| Response time under 2 secondsRow7: |
| Avg server response timeRow7: |
| 2 SecRow7: |
| WeeklyRow7: |
| QA TeamRow7: |
| Immediate tuning report to OMRow7: |
| Response time under 2 secondsRow8: |
| Avg server response timeRow8: |
| 2 SecRow8: |
| WeeklyRow8: |
| QA TeamRow8: |
| Immediate tuning report to OMRow8: |
| Response time under 2 secondsRow9: |
| Avg server response timeRow9: |
| 2 SecRow9: |
| WeeklyRow9: |
| QA TeamRow9: |
| Immediate tuning report to OMRow9: |
| Proposer: |
| Name: |
| Title: |
| Email: |
| Date1_af_date: |
| Text1: Neuromonitoring Services |
| Text2: 745-26-P03 |
| Text3: |
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