Sources Sought Attachment 1.pdf
PDF 153 KB Posted
- Solicitation number
- 12905B25S0017
About this file
This is a draft Statement of Work (SOW) for preventive maintenance and repair services for a Mettler-Toledo Thermal Analysis System DSC3 (Serial Number: C424261048) located at USDA-ARS in Albany, California. The contractor must provide factory-trained engineers to perform two preventive maintenance visits and emergency repair services, including all OEM replacement parts, labor, and travel expenses.
The equipment is a new system that was received on 7/18/2024 and fully accepted on 10/16/2024 after warranty service. Technical requirements include on-demand repairs, remote support, training as needed, scheduled preventive maintenance, and all services must be performed by certified OEM technicians using OEM parts. The contractor must provide a one-year warranty on parts and services, with deliverables due within 30 days ARO. The work will be performed at USDA-ARS 800 Buchanan St Albany, California 94710, and contractors must meet security requirements including providing government photo ID one week before arrival except for emergency services.
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| File | Type | Posted |
|---|---|---|
| Sources Sought Notice 12905B25S0017.pdf |
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Text version
Statement of Work (SOW) (DRAFT) Mettler-Toledo Thermal Analysis System DSC3
SERVICE
GENERAL INFORMATION
1.0 Scope of Work:
Contractor will provide factory trained engineers to perform two (2) preventive maintenances and emergency repair on-site service visit on the Mettler-Toledo Thermal Analysis System DSC3 SN: C424261048 located at USDA-ARS 800 Buchanan St Albany, California 94710
Covered components will include:
1) Mettler-Toledo Thermal Analysis System DSC3 SN: C424261048
2) All OEM replacement parts.
3) All labor and travel expenses.
2.0 Background:
The Characterization Lab is a multi-user facility located at the WRRC in the Bioproducts Research Unit. The Mettler-Toledo Thermal Analysis System DSC3 SN: C424261048 is a new system, received and accepted 7/18/2024. Warranty coverage has been performed numerous over the course of three months of having received the unit. The unit is finally accepted as in fully working 10/16/2024. The Unit is an essential research tool that is used by BRU, HPFR and multiple CRADA and TRUST partners. A maintenance contract would ensure minimal downtime and access to repairs as needed. Preventive maintenance visits would also be performed on a regular basis.
CONTRACTOR REQUIREMENTS
3.0 Technical Requirements/Tasks:
Service tasks include, but are not limited to:
1. The contractor will provide repairs, parts and travel as needed
2. The contractor shall provide remote support as needed
3. The contractor shall provide training as needed.
4. The contractor shall provide a preventive maintenance as scheduled.
5. The contractor will have all knowledge, expertise, tools, and other items needed to ship, install, and train users on the equipment.
6. Labor, travel and OEM replacement parts are included in service
7. On-Site Repairs by certified original equipment manufacturer (OEM)
8. All repairs done with OEM Parts
9. Maintenance done in accordance with OEM specifications.
10. 1 year warranty on all rendered parts and services.
4.0 Government Furnished:
Government-furnished support is limited to security access to the equipment in the USA ARS facility, replacement parts not otherwise covered under this agreement, AC power (110VAC) and standard office lighting.
5.0 Deliverables / Schedule:
Item No Deliverable Objective Due 0001 Repair on demand, preventive maintenance on schedule, remote support and training as needed, of existing Mettler- Toledo Thermal Analysis System
DSC3 SN:
C424261048
Emergency repairs on demand.
Evaluate the instrument and provide preventative maintenance, Routine inspection, cleaning, alignment/calibration, lubrication and repair of covered OEM components.
30 days ARO
6.0 Travel:
All emergency repairs and two (2) preventive maintenance service visits will be provided by the contractor. All service visits will be coordinated with the site.
7.0 Contractor’s Key Personnel:
Only factory trained engineers are to perform any service procedure on the Mettler-Toledo Thermal Analysis System DSC3 SN: C424261048.
8.0. Security Requirements:
A copy of an official government photo ID (State-issued driver’s license or ID card, passport, green card, etc.) must be provided no later than one week before arrival of contract service technician(s) except in the case of emergency service, were only the name of the technician provided via email or telephone will be necessary.
Security access to the facility will be provided based on this identification requirement.
9.0 Place of Performance:
USDA-ARS 800 Buchanan St Albany, California 94710
10.0 Technical Point of Contract:
TBD
File details come from the government source that posted it. Updated .