Attachment 2 - QASP.pdf

Urban Forestry Instructor(s) 1282A720Q0009 Multiple Job Corps Center Locations Page 1 of 1

ATTACHMENT 2 - QUALITY ASSURANCE SURVEILLANCE PLAN

The Contractor will receive performance evaluations in accordance with the Quality Assurance Surveillance Plan for this program, which shall be provided to the Contractor by the CO or the COR of each Center. Performance evaluations will include evaluation of the following:

This requirement is being procured as a Performance-Based Service Acquisition. Accordingly, the Contractor will receive performance evaluations at least annually. Performance evaluations will address, but are not limited to, analysis of the Quality/Performance Standards identified above.

Failure to perform to the standards identified in the Quality Assurance Surveillance Matrix will result in a negative impact to the Contractor’s performance evaluations. In addition, the use of the Quality Assurance Surveillance Matrix to evaluate Contractor performance in no way limits the Government’s rights and remedies established under contract regarding the Contracting Officer’s discretion to pursue termination by convenience or default, to exercise (or not) contract options, to accept or reject services provided, etc.

Task Quality/Performance Standards

Acceptable Quality Level

Means of Surveillance

Penalty for Unsuccessful Performance

Instruction Contractor has a developed lesson plans, class schedule, student tests, visual aids, etc.

which implements the DOL-approved Urban Forestry (UF) Training Program objectives and eTARs

100% Random sampling of eTARs and classroom observation

Negative impact to Performance Evaluation

Student Completion

Students participating in the program shall obtain a certificate of completion and applicable UF Certification(s)

75% Periodic review of contractor records and student files

Negative impact to Performance Evaluation

Job Placement Assistance

Assistance is provided to Graduates to place them in a job occupationally related to their trade

75% Periodic review of contractor records and student files

Negative impact to Performance Evaluation

Records and Reports

Contractor creates and maintains student files and UF Training Program records in accordance with the PWS

100% Periodic review of contractor records and student files

Negative impact to Performance Evaluation

Records and Reports

Contractor creates and turns in required reports in accordance with the PWS. Contractor must submit any late report within one week of original due date.

No more than 1 late submission per year.

Periodic review of contractor records and student files

Negative impact to Performance Evaluation

Instructor Attendance, Leave and Substitution

Contractor is present or provides substitutes when necessary in accordance with the PWS

100% 100% Surveillance Negative impact to Performance Evaluation