Questions and Answers 1.pdf

12805B21Q0171 Q&A

1. The statement of work mentions providing remote software/monitoring support.

However, the equipment vendor stated the system was not installed with a remote monitoring capability. Will this performance requirement be removed? This requirement has been removed from the PWS.

2. For scheduled maintenance and calibration of equipment that requires incinerator outages, how long can the equipment be down? These activities will be performed in a staged manner (as applicable) to allow at least one incinerator to be in operation while the other is down. 1-4 Days, or as agreed upon with COR.

3. Section 3.2.5 of the PWS states the “Contractor shall respond within 24 hours upon notification by the COR” for an emergency repair. Is this 24- hour time period to include getting a technician physically to site to perform the repair or to verbally acknowledge the need for repair? The Government requires a company representative on site troubling shooting within 24 hours. Contractor can deploy the specialty personnel as needed after that time.

4. Section 3.3.2 Data Acquisition Hardware System Software Support mentions provide remote date acquisition system technical support. However, the installed system does not have remote capabilities. Please clarify requirement. N/A will be removed

5. During the site visit it was noted the incinerator system uses various chemicals at different stages of its process. Is the contractor responsible for maintenance and calibration of the chemical metering equipment and/ or providing the chemical as necessary for this contract? Contractor will provide maintenance and calibration of chemical metering equipment with incinerator contract. The chemicals needed will be purchased and reimbursed utilizing CLIN 0003.

6. During the site visit it was noted the incinerator system utilizes chilled water for cooling of flue exhaust. Is the contractor responsible for maintaining the exchanger, chiller, and other cooling equipment tied into this system? Is the contractor responsible for the chilling system chemical requirements (i.e. propylene glycol)?

Contractor is only responsible for plate and frame sitting on the scrubber skid. USDA will maintain the closed loop side.

7. Regarding the various equipment controls for this system, what all is the contractor responsible of? It was noted the incinerator system tied into the Building Automation System but did not know where the controls responsibility began or ended. Please clarify if controls support is needed for this contract. Johnson Controls BAS only has a status and alarm contact for each incinerator. Contractor will need to provide support for propitiatory controls for Incinerator systems.

8. Regarding replacement parts, the contractor is planning to invoice parts at then current price. Will the government maintain an inventory of spare parts or should the contractor plan to stock some spares on site? Some parts are considered “consumable” such as UV sensors, thermocouples, burner spark ignitors, pH sensors, gaskets, filters, etc. These are replaced as needed, but at least annually. Contractor will use Parts CLIN 0003 to order parts as needed and keep some on hand for PM and emergency calls.

9. Quarterly scheduled maintenance would follow the manufacturer’s recommended schedule based on estimated man hours required to perform routine maintenance at a fixed cost, not including parts. How is additional work that may be revealed during routine inspection and maintenance handled? If additional work is needed outside of routine maintenance, that work will be captured under the Repair CLIN 0002.

10. Some maintenance items such as change out of hydraulic fluid and replacement of carbon in the carbon bed and replacement of scrubber cartridge filters on an as needed basis (typically longer than a year). Is the contractor to expect this type of maintenance be scheduled separately as needed? Can be scheduled separately or joined with a quarterly or annual if near the same timeline.

11. How are unscheduled repairs be handled? Pre-approved daily rate to include labor, transportation, lodging/meals or invoiced as current daily rates for personnel with detailed actual expenses? Contractor will price these as a firm fixed price per instance using CLIN 0002. The pricing items listed in this question will not be utilized.