Attachment_2_Statement_of_Work.docx

STATEMENT OF WORK/SPECIFICATIONS

SECTION 1

LOCATION AND DESCRIPTION

Grandfather Ranger District Office 109 E. Lawing Drive Nebo, NC 28752

And

Woodlawn Work Center 46 Green Mtn. Road Marion, NC 28752

The Grandfather Ranger District Office is located at 109 E. Lawing Drive, Nebo, NC. The administrative building is a one story structure with high ceilings in the interpretive area and two entrances. The building has a front entrance and a rear entrances. A total of (4) Restrooms: consisting of 7 Toilets, 3 urinals and 4 double sinks. The restrooms are located as follows: 2 individual restrooms are located inside the employee’s area and 2 individual restrooms are located outside of the Interpretive Area and Foyer. The building has approximately 5,440 square feet and outdoor entrances with concrete sidewalks. The floors are a combination of laminate, linoleum and carpet.

The Woodlawn Work Center is located 46 Green Mtn. Road, Marion, NC off of Hwy 221 N. The Work Center is a one story structure. The cleaning area will be a front office, a breakroom and a total of 3 restrooms. The building has a front entrance and a side entrance. The cleaning area inside the building is approx. 554 square feet. The floors in the office, restrooms and kitchen are tile and concrete. There are a total of three (3) Restrooms: (1) Internal Restroom with 1 toilet and 1 sink. The 2 External Restrooms both contains 1 toilet, 1 sink and 1 shower. They are located outside the 2 vehicle garage. There is one (1) small external utility room approximately 48” wide that contains a small sink located between the exterior restrooms. The external restrooms are located right outside the 2 vehicle garage. The total square feet for the exterior restrooms is 130 sq. feet.

PERIOD OF PERFORMANCE

Base Period: Dec. 1, 2018 (or date of award, whichever is later) through Nov. 30, 2019 Option Period 1 – Dec. 1, 2019 through Nov. 30, 2020 Option Period 2 – Dec. 1, 2020 through Nov. 30, 2021 Option Period 3 – Dec. 1, 2021 through Nov. 30, 2022 Option Period 4 – Dec. 1, 2022 through Nov. 30, 2023

COR

Lisa Jennings Telephone: 828-652-2144 Email: lisanjennings@fs.fed.us

SECTION II

DEFINITIONS

Clean -Clean shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

Contracting Officer - The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The terms include certain authorized representative of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

Contractor - The term Contractor as used herein refers to both the prime contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

Contractor Representative - A foreman or superintendent assigned in accordance with the CONTRACTOR EMPLOYEES clause, Section H.

Disinfect - Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

Waste Containers - Waste Containers are defined as trash receptacles, waste baskets, trash cans, wastepaper baskets, ash trays, or any container holding trash, paper, cigarette butts, or refuse of any type.

Annual (A) - Services performed once during each 12 month period of the contract at intervals of 345 to 385 calendar days.

Semi Annual (SA) - Services performed twice during each 12 month period of the contract at intervals of 160 to 200 calendar days.

Quarterly (Q) - Services performed 4 times during each 12 month period of the contract at intervals of 80 to 100 calendar days.

Monthly (M) - Services performed 12 times during each 12 month period of the contract at intervals of 28 to 31 calendar days.

Twice Weekly (TW) - Service performed twice a week, such as Monday and Thursday or Tuesday and Friday.

Weekly (W) - Services performed 52 times during each 12 month period of the contract at intervals of six to eight calendar days.

Daily (D) - Once each of assigned cleaning days: Monday-Friday, or Sunday- Saturday.

Attachment 2 Grandfather Ranger District Office and Woodlawn Work Center Janitorial Services

SECTION III

GOVERNMENT FURNISHED PROPERTY

GOVT FURNISHED PROPERTY/SUPPLIES

QUANTITY

FURNISHED TO CONTRACTOR

Trash can liners, Large and Small

1 box each size

As needed

PAPER TOWELS, SHOP CLOTHS

As needed

Toilet Paper (2 ply) non- compressed

1 case

As needed

As needed

Keys to Building and Janitor Closets

Upon award of contract at Ranger Station , by COR

CLEANING SUPPLIES:

PINE SOL, FANTASTIC SPRAY

OTHER MISCELLANEOUS

CONTRACTOR FURNISHED CRITICAL ITEMS/SERVICES

Services can be completed after normal office hours, i.e. past 5:00 p.m. on weekdays and anytime on Saturday and Sunday. No work is to be performed on Federal Holidays. Any changes to the proposed schedule must be mutually agreed upon by the COR and the Contractor.

Contractor shall provide all labor, supervision, and transportation, necessary to provide janitorial services in accordance with this specification. Contractor will be responsible for providing an industrial vacuum cleaner and carpet shampoo machine for cleaning purposes. Cleaning Supplies shall be provided by the District unless otherwise arranged with Contractor. Contractor shall notify COR of the need for replacement of cleaning supplies as the need arises.

The Contractor must follow the attached Janitorial Description, Performance Standards, and Schedule provided by the Forest Service. The Plan consists of the methods to be used and scheduling of work requirements.

The Contractor shall perform the following in conjunction with regular contract specifications on a weekly basis:

1. Lights shall be used only in areas where and at the time when work is actually being performed. Ensure that all lights are turned off upon completion of cleaning the area.

2. Tum in items found at the reception desk.

3. Check all doors to be sure they are secure before leaving for the evening. Report any unusual traffic in parking lots to the COR.

4. Water faucets or valves shall be turned off after the required usage has been accomplished.

5. Cleaning of floors and counter tops will be performed according the manufacturer's instructions or industry standards.

6. The Contractor shall perform the following services to provide for the safety and protection of building personnel and property against injury, molestation, loss, and/or damage from any preventable cause, including, but not limited to fire, theft, espionage, and sabotage.

a. Protect Government property, buildings, materials, equipment, supplies, records, and data against unauthorized access, loss, or damage.

b. Make a weekly tour on each workday to ensure that all machines and appliances are shut off or disconnected; that no smoldering, smoking, or burning materials are in trash receptacles or holding areas.

c. Establish a system for custodial personnel to report potentially hazardous conditions and broken pipes or slippery floor surfaces, etc.

d. Prepare reports of accidents and fires and submit to COR; maintain and make available all records in connection with protection activities.· In the event of emergency or unusual occurrences adversely affecting the interest of the Government, summon appropriate assistance, such as the fire and/or police department, and immediately thereafter notify the COR.

e. Monitor observance of "Rules and Regulations Governing Public Buildings and Grounds," which are posted in the building. Problems in this regard should be reported to the COR.

7. Keys to the outside entrance doors, restrooms, and janitor closets will be issued only to the Contractor's Employees.

TASKS AND CRITICAL SUBTASKS

5.0 - Description of Work: The Contractor shall provide all labor, supervision, tools and equipment and transportation necessary to provide custodial services in accordance with this specification. Custodial service applies to all designated spaces including, but not limited to, halls, restrooms, offices, work areas, entrance ways, lobbies, storage areas, and sidewalks. The contractor shall perform the work to the Quality Assurance requirements of Section VII.

5.1 Sweep Floors - Sweep floors with no evidence of mud, dirt, dust, or other debris. No dirt shall be left in comers or behind doors.

5.1.1 Acceptable Quality Level: NIA

5.1.2 Means of Measurement: Performance will be measured by random sampling.

5.1.3 Positive Incentives: Positive performance evaluations.

5.1.4 Negative incentives: Negative performance evaluations; rework at no cost to Government; Government acceptance with price consideration.

5.2 Mop Floors..... Mop floors with no evidence of mud, dirt, dust, streaks; mop strands marks or skipped areas. Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment. The finished area shall have a uniform luster.

5.2.1 Acceptable Quality Level: NIA

5.2.2 Means of Measurement: Performance will be measured by random sampling.

5.2.3 Positive Incentives: Positive performance evaluations.

5.2.4 Negative incentives: Negative performance evaluations; rework at no cost to Government; Government acceptance with price consideration.

5.3 Vacuum Carpets and Rugs - Vacuum carpets and rugs with no evidence of mud, dirt, dust, or other debris. Extend the vacuum to remove obvious dirt from around and under furniture.

5.3.1 Acceptable Quality Level: NIA

5.3.2 Means of Measurement: Performance will be measured by random sampling.

5.3.3 Positive Incentives: Positive performance evaluations.

5.3.4 Negative incentives: Negative performance evaluations; rework at no cost to Government; Government acceptance with price consideration.

5.3.5 Carpet Cleaning –Shampooing Carpets - All power driven equipment for vacuuming and carpet shampooing shall be of the industrial type, mechanically sound, safe to operate, and in a condition that will not harm or excessively wear existing finishes and floor coverings. Storage and use of the approved equipment shall be acceptable to the activity of the building.

5.4 Wax/Buff Tile/Linoleum floors - Wax/buff tile floors to present a clean appearance free from scuff marks or dirt smears.

5.4.1 Acceptable Quality Level: N/A

5.4.2 Means of Measurement: Performance will be measured by random sampling.

5.4.3 Positive Incentives: Positive performance evaluations.

5.4.4 Negative incentives: Negative performance evaluations; rework at no cost to Government; Government acceptance with price consideration.

5.5 Trash Receptacles

5.5.1 Empty Trash cans and replace liners

5.5.2 Clean and disinfect trash cans

5.6 Clean Restrooms - After cleaning, restrooms will be clean and sanitary. Clean all fixtures, including metal and chrome, water closets, urinals, washbasins, mirrors, waste receptacles, floor baseboards, dispensers, and wall surfaces utilizing germicide cleaner-disinfectant. Sweep and wet mop floors utilizing a cleaner disinfectant. Empty waste receptacles, supply/service paper towels, soap, and toilet paper. Damp wipe the full surface area of all stall partitions, doors, and waste receptacles utilizing a multipurpose (disinfectant-deodorizer) cleaner.

5.6.1 Acceptable Quality Level: NI A

5.6.2 Means of Measurement: Performance will be measured by random sampling.

5.6.3 Positive Incentives: Positive performance evaluations.

5.6.4 Negative incentives: Negative performance evaluations; rework at no cost to Government; Government acceptance with price consideration.

5.6.5 Sweep and Mop/Scrub Floors - The floors shall be clean and free of dirt, water streaks, mop marks, string, gum, grease, tar, and similar debris, and present an overall appearance of cleanliness.

5.6.6 Clean Fixtures -Porcelain fixtures and metal surfaces (washbasins, urinals, toilets) shall be clean and bright, there shall be no dust, spots, stains, rust, mold or mildew, encrustation, or excess moisture.

5.6.7 Clean Mirrors

5.6.8 Replenish supplies and Clean Containers (paper, soap)

5.7 Dusting/Cleaning - All partitions, equipment, grills, horizontal ledges, baseboards, and sills shall be dusted. Walls, doors, and partitions shall be wiped clean (including glass in partitions and doors) to a height of 7'0" above the floor level. Light fixtures shall be free of dust and dirt. If accessible, dust/vacuum all office loft areas. Exposed beams and rails shall be free of accumulated dust and grime. All vertical blinds shall be wiped clean.

5.7.1 Acceptable Quality Level: NIA

5.7.2 Means of Measurement: Performance will be measured by random sampling.

5.7.3 Positive Incentives: Positive performance evaluations.

5.7.4 Negative incentives: Negative performance evaluations; rework at no cost to Government; Government acceptance with price consideration.

5.7.5 Dust all Horizontal surfaces of furniture and partitions

5.7.6 Damp wipe all glass in office doors (inside and outside)

5.7.7 Damp wipe all interior office doors and bookcases (using mild cleaner to remove grime when necessary)

5.7.8 Vacuum office chairs

5.7.9 Vacuum/damp/wipe exposed beams

5.8 Clean Kitchen - Clean and disinfect kitchen counter tops so there is no noticeable dirt, dust or other residue. Damp wipe table and chairs. Fill paper towel holder.

5.8.1 Acceptable Quality Level: NIA

5.8.2 Means of Measurement: Performance will be measured by random sampling.

5.8.3 Positive Incentives: Positive performance evaluations.

5.8.4 Negative incentives: Negative performance evaluations; rework at no cost to Government; Government acceptance with price consideration.

5.8.5 Disinfect counter tops

5.8.6 Damp wipe appliances

5.8.7 Fill paper towel holder

5.9 Drinking Fountains - All drinking fountains shall be cleaned. The stainless steel surfaces shall be clean and bright, and they shall be free of dust, spots, stains, and streaks. Drinking fountains shall be kept free of trash, ink, coffee grounds, and other debris, and nozzles free from encrustation.

5.9.1 Acceptable Quality Level: NIA

5.9.2 Means of Measurement: Performance will be measured by random sampling.

5.9.3 Positive Incentives: Positive performance evaluations.

5.9.4 Negative incentives: Negative performance evaluations; rework at no cost to Government; Government acceptance with price consideration.

5.10 Outside Areas - Porch area, concrete surfaces, walkways, ramps, and surrounding area shall be clean and free of all trash, dirt, and foreign matter. Trash bags in garbage cans will be collected and removed to outside dumpster. Replace plastic garbage can liners. Ash receptacles will be emptied into a metal container with lid. Cigarette butts, matches and other discarded materials shall be removed from the receptacle.

5.9.1 Acceptable Quality Level: NIA

5.9.2 Means of Measurement: Performance will be measured by random sampling.

5.9.3 Positive Incentives: Positive performance evaluations.

5.9.4 Negative incentives: Negative performance evaluations; rework at no cost to Government; Government acceptance with price consideration.

5.10.5 Clean outside surfaces

5.10.6 Clean concrete surfaces, walkways, and ramps

5.10.7 Empty garbage cans and replace liners

5.10.8 Clean and disinfect trash cans

5.10.9 Clean ash receptacles

6.0 Windows and Blinds

6.1 Cleaning Interior and Exterior Windows

6.2 Cleaning Horizontal Window Blinds

7.0 Cleaning Shower stall surfaces and utility sinks – Clean and disinfect inside of all shower surfaces and Doors - Clean and disinfect sink surface tops removing all noticeable dirt, dust or other residue.

SECTION VI

FREQUENCY SCHEDULE

TASK/CRITICAL SUBTASK FREQUENCY

5.5.1 Empty Trash Cans in all areas

5.5.2 Clean and Disinfect Trash Cans Weekly

5.9 Drinking Fountains – Office and Work Center

5.9.5 Clean and disinfect drinking fountains Weekly

5.10.5 Cleaning Outside Surfaces

6.0 Windows and Blinds – Office and Work Center

7.0 Cleaning Shower Stalls and Utility Sinks Weekly

CONTRACTOR'S CONDUCT

Contractor shall be personally responsible for any breakage that occurs as a result of his/her employee's conduct while performing cleaning activities. Contractor shall keep all keys secure and buildings will be only accessible to contractor or his/her employees. The contractor shall arrange for supervision of the work at all times. The Contractor or Contractor Designated Supervisor shall be available at all times when the contract work is in progress to receive notices, reports, or requests from the COR.

Contractor and all employees with access to federal buildings are required to pass a background check before having access to those facilities. If new employees are hired during this contract, they must pass background check before being allowed access to the facilities.

INSPECTION AND ACCEPTANCE

Inspection of work shall be accomplished at regular intervals by the COR or designated project inspector. It is recommended that the Contractor or his/her representative attend inspections periodically, but is not mandatory.

Inspections will be done weekly following job completion. Actual time and day may vary with advanced notice to Contractor.

The inspection form will be used to assist in determining satisfactory performance in accordance with requirements of contract. A copy of inspection list and a list of discrepancies will be left for the Contractor to expedite remedial action.

PAYMENT

Payment - The Contractor will submit a monthly invoice through IPP at the end of each service month. Payments shall be made through IPP with approval of invoice on a calendar month (30 days) basis in arrears. Upon receipt of Contractor's IPP invoice, payments will be made 30 calendar days from the acceptance date in accordance with the Prompt Payment Act.

Payment for less than a full month will be determined by dividing the number of days in the month into the unit price to achieve a daily rate. This amount will then be multiplied by the actual number of days to arrive at the total amount earned for that month.