ATTACH 2 SOW Long Cane Office.pdf

ATTACHMENT 1

JANITORIAL CONTRACT STATEMENT OF WORK

LONG CANE RANGER DISTRICT OFFICE

100 – GENERAL

110 – SCOPE

Except for items listed under the Government Furnished Property, the contractor shall furnish all labor, supplies, materials, equipment, transportation, incidentals, and supervision necessary to perform janitorial services at the USDA Forest Service, Long Cane Ranger District Office, Sumter National Forest, 810 Buncombe Street, Edgefield, SC 29824 (Edgefield County) in accordance with the terms, specifications, and provisions of this contract.

120 - DEFINITIONS TECHNICAL. As used throughout this contract, the following terms shall have the meaning set forth below.

121. Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

122. Contracting Officer (CO). The Contracting Officer is the person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

123. Contracting Officer's Representative (COR). A foreman or superintendent assigned by the Contracting Officer to oversee adherence and completion of the requirements within the contract.

124. Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

125. Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

126. Frequency of Service.

126-1. Monthly. Services performed once every standard calendar month during business hours (i.e. 12 services).

126-2. Weekly. Services performed once each standard calendar week during business hours (i.e. 52 services).

126-3. Bi-weekly. Services performed twice each standard calendar week during business hours (i.e. 104 services).

130 – GOVERNMENT-FURNISHED PROPERTY

The government shall make available to the contractor the Government-furnished property described in this contract. The Government shall furnish related data and information needed for the intended use of the property. The contractor shall be liable for all loss or damage of such delivered Government-Furnished Property until completion and final acceptance of work required under this contract. If the Government fails to make timely delivery of such Government-Furnished Property suitable for its intended use, and upon written request from the contractor, the Contracting Officer shall make an equitable adjustment of contract delivery of performance dates or contract price, or both, pursuant to the “changes” clause of the FAR 52.212-4.

The Forest Service shall furnish the following:

1) All restroom paper products

2) Hand soap

3) Trashcan liners

140 – DESCRIPTION AND LOCATION

One (1) building approximately 3,284 square feet located on the Long Cane Ranger District, 810 Buncombe Street, Edgefield, South Carolina 29824.

200 – TECHNICAL SPECIFICATIONS

210 – WORK SCHEDULE

All work, except stripping and waxing, will be done during normal working hours (8:00 A.M. – 4:30 P.M.). Federal buildings will be closed during federal holidays.

Federal holidays:

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November

Christmas Day - 25 December

If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

Facility Closures. Work scheduled but not accomplished because of facility closure due to weather, or actual alert, will be accomplished as soon as possible after reopening the facility.

Schedules. The contractor shall submit an annual schedule for services to the Contract Officer (CO) for approval at the pre-performance conference, identifying areas number in numerical order, and approximate time cleaning will occur. The contractor shall be allowed 30 days to adjust work schedules based on inspections, use, traffic, special requirements identified in PWS, and minimum frequencies of changes as discussed in writing with the COR, as appropriate. This second work schedule shall be submitted to the CO for approval within 10 days after the first contract month period and shall be known as the Cleaning Frequency Schedule (CFS). The contractor shall provide the CFS to the CO and not deviate from the approved schedule without prior approval from the CO or COR. Any permanent changes to the CFS must be submitted 10 days before implementation and receive CO approval before the Government will allow the proposed changes. The COR’s contact information will be provided to the Contractor at the pre-performance meeting.

Cleaning Schedule. See Appendix A for cleaning schedule. Appendix A takes precedence if there appears to be a conflict.

1) Weekly Cleaning Schedule. As per Appendix A, weekly cleaning schedule will apply to all entrances, reception area, hallways, offices, conference room, restrooms, kitchen, and common areas. Dust horizontal surfaces of desks, credenza's, tables, filing cabinets, etc.

2) Monthly Cleaning Schedule, as per Appendix A.

a) Will apply to dusting all vertical surfaces of office furniture, including desks, tables, chairs, file cabinets, etc.

b) High dusting of air vents, tops of doors, doorframes, ceiling corners, and edges etc.

c) Wipe clean all telephone receivers and dust the bases.

d) Polish office furniture, desks, shelves with furniture polish.

211 – FLOOR MAINTENANCE

General: For all operations where furniture and equipment must be moved, no chairs, wastepaper baskets or other similar items shall be stacked on desks, tables or window sills.

Upon completion of work, all furniture and equipment must be returned to its original position.

Baseboards, walls, stair risers, furniture and equipment shall not be splashed, disfigured or damaged during these operations.

All tools and equipment shall be neatly stored in the assigned storage areas. All waxed surfaces must be maintained so as to provide safe anti-slip walking conditions.

Sweeping and Damp Mopping: After sweeping and damp mopping operations, all floors shall be clean and free of dirt streaks; no dirt shall be left in corners, behind doors, or stair landing treads. Entrances and other assigned areas shall be swept clean of all dirt and trash. No dirt shall be left where sweepings were picked up. There shall be no dirt, trash or foreign matter under desks, tables, or chairs.

Wet Mopping and Scrubbing: The floors shall be thoroughly swept to remove visible dirt and debris; remove wads of gum, tar and similar substances from the floor surface. On completion of the mopping and scrubbing, the floors shall be clean and free of dirt, water streaks, mop marks, string, etc.; properly rinsed, and dry-mopped to present an overall appearance of cleanliness. All surfaces shall be dry and corners and cracks clean after the wet mopping or scrubbing. When scrubbing is designated, it shall be performed by machine or by hand with a brush.

Floor Finishing: The job of floor finishing includes the cleaning and applying of finish to vinyl, linoleum, parquet and ceramic tile floor surfaces.

Sweeping: Sweep floors thoroughly. Remove all gum and adhesive materials.

Stripping: Remove all old finish or wax from floors, using a concentrated solution of a liquid cleaner. Cleaner is to be applied with a mop, and scrubbed with an electrical polishing machine with scrub brush or a medium grade scrubbing pad. Extremely stubborn spots, gum, rust, burns, etc., shall be removed by hand with a scouring pad dipped in the cleaning solution. Corners and other areas that the polishing machine cannot reach shall be scrubbed and thoroughly cleaned by hand. Care shall be exercised so that baseboards, walls, and furniture shall not be splashed or marred. Cleaning solution shall be taken up with a mop or a water pickup and the floor rinsed twice with clean water to remove all traces of cleaning solution. Do not use excessive amounts of water; use only enough water as required for good rinsing. The Contracting Officer’s Representative shall be notified at least one (1) day prior to and after completion of all waxing.

Finishing: Apply a minimum of three coats of floor finish, allowing sufficient drying time between each coat. The last coat only should be applied up to but not touching the baseboard.

All other coats should be applied to within four inches of the baseboard.

NOTE: Should there be more than eight hours delay before applying finish after the floor has been cleaned or between coats, the areas must again be cleaned to remove surface dirt and scuff marks before applying finish.

Periodic Spray Buffing: Sweep floor thoroughly. Damp mop to remove any spillages. Spray buff floor, using floor polishing machine, synthetic fiber pad and spray equipment containing 50% water and 50% floor finish of the same type as on the floor.

Miscellaneous (as applicable):

Carpet: After each thorough vacuuming, all carpet shall be clean, free from dust balls, dirt and other debris.

Parquet Floors: Two step process – (1) Dust with treated mop. (2) Wet mop using wax as per contract.

Elevator Floors: Where floors have resilient-type covering, all necessary cleaning operations shall be performed to provide a clean and polished appearance.

Ceramic Tile Flooring: (Foyer): Two-step process – (1) vacuum total floor area. (2) Mop with solution approved by COR.

Toilets: Special attention shall be given to floors around urinals and commodes for elimination of odors and stains and to provide a uniformly clean appearance throughout.

Drinking fountains: Thoroughly clean and sanitize all nozzles, drain plates, and excess flow receptor. Remove all standing liquids, keep free of trash, ink, coffee grounds, stains, etc., and nozzles and drains free from encrustation.

212 - DUSTING

Dust shall be removed directly from the areas on which it lays by the most effective means – appropriately treated dusting cloths, vacuum tools, etc. The following conditions shall exist after the completion of each dusting task:

There shall be no dust streaks.

Corners, crevices, molding, and ledges shall be free of all dust.

There shall be no oils, spots, or smudges on dusted surfaces caused by dusting tools.

213 – DAMP WASHING

This task consists of using a clean damp cloth or sponge to remove all dirt, spots, streaks, and smudges from walls, glass, and other specified surfaces and then drying to provide a polished appearance. The wetting solution shall contain an appropriate cleaning agent. When damp wiping in toilet areas, a multi-purpose (disinfectant-deodorizer) cleaner shall be used.

214 – BRIGHT METAL POLISHING

Bright metal polishing may be performed by damp-wiping with a suitable cloth if a polished appearance is obtained. However, if a polished appearance cannot be produced, the Contracting Officer’s Representative shall be contacted for direction as to the use of an appropriate metal polish.

215 – GLASS CLEANING

After each washing operation, all glass shall be clean and free of dirt, grime, streaks, excessive moisture and cloudiness.

Window sashes, sills, woodwork about interior glass and other surroundings shall be thoroughly wiped free of drippings and other watermarks.

Cleaners shall use pads to protect window sills when standing on or placing cleaning materials on them. All such pads and/or cloths necessary to protect Government property shall be furnished by the contractor.

Windows which require cleaning on both sides will have the inside and outside cleaning performed on the same day.

216 – PORCELAIN WARE CLEANING

Porcelain fixtures (drinking fountains, washbasins, urinals, toilets, etc.) shall be clean and bright;

with no dust, spots, stains, rust, green mold, encrustation, or excess moisture.

Walls and floors adjacent to fixtures shall be free of spots, drippings, and watermarks.

217 – SPOT CLEANING

Following this cleaning operation, smudges, marks, or spots shall have been removed from the designated areas without causing unsightly discoloration.

218 – TOILET CLEANING AND SERVICING

Toilet cleaning shall consist of emptying trash receptacles and replace with plastic liner, sweeping floors, damp wiping towel dispensers, towel trash receptacles, mirrors, and doors, cleaning washbasins, water closets, showers and urinals; and mop entire floor area with a pine oil type disinfectant. It also shall include checking and replenishing towels, toilet tissue, and soap dispensers. Wall surfaces and stall partitions are to be spot wiped daily. Toilet servicing is defined as checking and filling dispenser for towels, toilet tissues and soap with Contractor-furnished towels, toilet tissues and soap. Wash toilet seats, check under lips of bowls and urinals and shower stalls for scale deposits, and clean thoroughly. Dilution of liquid hand soap product is not allowed.

Tile grout (floors and walls) are to be scrubbed, mechanical or hand, in order to clean grout.

Solution will be provided by contractor and approved by Contracting Officer’s Representative.

Door handles, partition handles, and light switches are to be cleaned and disinfected daily. Walls and partitions are to be spot cleaned daily to remove smudges and graffiti.

Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently so any provided supplies including toilet tissue, paper towels, and hand soap do not run out. Supplies shall be stored in designated areas provided by COR. Extra paper supplies may only be left out at the discretion of the COR.

220 – MISCELLANEOUS

Other tasks shall be performed as indicated:

1) CARPET

• Bonnet Cleaning

• Extraction

2) HARD SURFACE FLOORS

• Burnishing

• Top Scrub and Refinish (Wax)

• Strip and Wax

Contractor will ensure that their vacuum cleaner and buffers are in working order at all times.

Wet mop head will be replaced every three months. Wet mop head will be washed out and hung up to dry daily on outside facilities provided by RSS.

Contractor will insure adequately trained personnel are available to take over for periods of absence due to vacation and sick leave.

Waste baskets and ash trays will be emptied and wiped clean daily.

Outside trash dumpster doors shall be closed after use. Any debris dropped between building and dumpsters shall be picked up by Contractor Personnel.

Report fire hazards, conditions, and items in need of repair to the Facility Manager.

Turn in lost and found articles to the COR noting where and when found.

The Contractor shall notify the COR of any conditions that may interrupt or delay performance under this PWS such as locked offices/facilities, occupied rooms, adverse weather condition, and/or any other conditions. Refusal of entry by tenant shall be documented and excuses Contractor from servicing that area for that cleaning cycle only. Repeated refusal should be brought to the attention of Facility Manager.

The Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present.

No smoking by Service Personnel.

Service personnel are not to use any telephone in offices or laboratories. Contact RSS for authorized telephone use.

230 – INSURANCE

Contractor will be required to obtain liability insurance in minimum amount of $20,000.00.

300 – INSPECTION AND ACCEPTANCE

Inspection of work performed under this contract will be made by the Contracting Officer’s Representative or the designated inspector as the work progresses at such intervals as are necessary to insure compliance with the contract specifications and provisions. Upon completion of the work, the COR shall make an overall inspection of the work completed. If the work is not accepted by the COR, the contractor shall complete any remedial work required for acceptance.

APPENDIX A - Custodial Service Workload Standards

Cleaning shall be performed twice a week (bi-weekly) at the Long Cane Ranger District Office.

All cleaning shall be completed on Tuesday and Thursday of that week. If a holiday falls on Tuesday, the work shall be completed the Monday before the holiday. If the holiday falls on a Thursday, the work shall be completed on the Friday after the holiday.

Weekly services shall be completed every Tuesday.

Quarterly services (i.e. scrubbing/stripping of the floors) shall be performed initially when the base period begins in October 2019. The remaining 2 quarterly services will be performed January 2020 and April 2020. For the option periods, quarterly services will be performed in June, September, December and March.

Services that are to be performed three (3) times a year (i.e. shampoo carpet) shall be performed initially when the base period begins in October 2019. The remaining service will be performed February 2020. For the option periods, these services will be performed in June, October, and February.

CUSTODIAL SERVICES WORKLOAD STANDARDS

Sumter National Forest Main Office

Offices, Lobbies, Conference Rooms, Facility Waiting Areas

SWEEP FLOORS 2 x Week MOP FLOORS 2 x Week BUFF FLOORS 1 x Week SCRUB/STRIP FLOORS AND RECOAT 4 x Year VACUUM CARPET 2 x Week SHAMPOO CARPET 3 x Year CLEAN WALK-OFF MATS 2 x Week

TRASH COLLECTION/REMOVAL

(Centralized Locations) 2 x Week

REST ROOMS (All tasks/services) 2 x Week

- RESUPPLY REST ROOMS

- CLEAN DRINKING FOUNTAIN

- CLEAN WALLS/PARTITIONS

- SWEEP/DAMP MOP FLOORS

- CLEAN/DISINFECT REST ROOMS

- DESCALE TOILETS & URINALS

- REMOVE TRASH

CLEAN INTERIOR WINDOWS As needed/but no less than 1 monthly

DUST SURFACES, DISPLAYS, AND

COUNTERS 2 x Week

KITCHEN AREA (FLOORS,

APPLIANCES, AND ALL SURFACES) 2 x Week

APPENDIX B - Estimated Square Footages and Cleaning Level

Main Office Building

Facilit y/ Office No.

Address/ Area

Description User/Age ncy

Restrooms Linoleum

SF

Carpet

SF

Vinyl & Concrete

SF

Total Cleaned SF per Facility

A

Buncombe St

Main Office Building

USDA,

FS

550 sf

2,734 sf

0 sf

3,284 sf

Totals: 550 sf 2,734 sf 0 sf 3,284 sf