Amendment 01 (Signed by CO).pdf

(If applicable)

(If other than Item 6)

(No., street, county, State and ZIP Code)

(SEE ITEM 11)

(SEE ITEM 13)

(If required)

(Specify authority)

(such as changes in paying office, appropriation data, etc.)

(Specify type of modification and authority)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Type or print) (Type or print)

(Signature of person authorized to sign) (Signature of Contracting Officer)

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01 2/12/2021 1025787

USDA Forest Service Attn: Brian A. Johnson, CO Mt. Baker-Snoqualmie National Forest 2930 Wetmore Ave., Ste 3A Everett, WA 98201-4067

Same as Block 6

2/5/2021

Brian A. Johnson, Contracting Officer

2/12/2021

1240BD21R0002

USDA FOREST SERVICE

REGION 6, PACIFIC NORTHWEST REGION / PACIFIC

NORTHWEST RESEARCH STATION

EMPLOYEE ASSISTANCE PROGRAM (EAP)

1. The purposes of Amendment 01 are 1) Supply "Questions & Answers Round #1" to all potential quoters, and

2) correct a format error on Attachment 1 - Employee Locations (replace all applicable pages in the solicitation as provided in this amendment).

USDA FOREST SERVICE REGION 6, PACIFIC NORTHWEST REGION /

PACIFIC RESEARCH STATION (USDA)

Solicitation # 1240BD21R0002 Employee Assistance Program

QUESTIONS & ANSWERS ROUND #1

Question 1 Was the current contract awarded as a Small Business Set Aside? If yes, can the USDA share why this acquisition does not have the same designation?

Answer 1 This requirement is above the Simplified Acquisition Threshold (SAT) of $250,000 so the USDA Forest Service is not setting this requirement aside for small companies only, but instead allowing both large and small companies to compete.

Question 2 What is the USDA currently paying for their EAP services (please provide as per employee per year or per employee per month)? What employee count was used for the current contracted price?

Answer 2 Due to personnel change and retirements, we cannot answer what employee count was used as the most recent contracted per employee cost. We can confirm the April 1- June 30, 2020 employee count was 4,426 employees per month.

Question 3 What was the total dollar spend for the EAP in the most recent contract year?

Answer 3 $47,000, the current contract allows for three (3) counseling sessions as opposed to six (6) in current solicitation.

Question 4 Is the USDA currently receiving Work-Life Services, i.e. telephonic consultation and referral for Child Care, Elder Care, etc.? Should Work-Life Services be included in the quote to be submitted?

Answer 4 USDA is currently receiving Work-Life Services. Work-Life Services are desired and should be included in submitted quotes.

Question 5 Is the USDA currently receiving Legal Consultation Services, i.e. 30-minute consultation with an attorney; beyond the consultation, attorney services offered at a 25% discount? Should Legal Consultation Services be included in the quote to be submitted?

Answer 5 USDA is currently receiving Legal Consultation Services. Legal Consultation Services are desired and should be included in submitted quotes.

Question 6 Is the USDA currently receiving Financial Consultation Services, i.e. telephone-based financial advisory services provided by qualified financial planners? Should Financial Consultation Services be included in the quote to be submitted?

Answer 6 USDA is currently receiving Financial Consultation Services. Financial Consultation Services are desired and should be included in submitted quotes.

Question 7 Can you provide recent utilization reports or provide utilization statistics?

Answer 7 Current annual EAP utilization reports are not available. It is believed that the average counseling utilization rate across the Forest Service (and is expected to be similar in Region 6/PNW Labs) is approximately 3%. Following is results from the Utilization Reports submitted:

Jan-Mar 2020 (Report Date Range Missing).

Apr-Jun 2020 includes: 64 (6 info only) EAP cases, 2 Management

Consultations.

Jul-Sep 2020 includes: 9 (1 info only) EAP cases, 0 Management

Consultations.

Oct-Dec 2020 includes: 22 (2 info only) EAP cases, 1 Management

Consultations.

Question 8 From C.2 Scope of Contract – 3 ) Informational Purposes Only – The USDA Forest Service is considering the possibility of the EAP contract awardee providing “Crisis Response Stabilization” services at some point during performance of the base year/option years. This requirement is subject to development by the Agency and may or may not develop. These potential services will be considered an inscope modification.” Does Crisis Response Stabilization refer to what is often called a Critical Incident Stress Debriefing (CISD), or Critical Incident Stress Management (CISM) or Critical Incident Response (CIR)?

Answer 8 This potential future contract modification was included as a placeholder, however upon discovery of new information it is very unlikely that any action will be pursued to develop the service this placeholder was intended to cover.

USDA does have a CISM program, and it is managed internally with Certified Mental Health professionals and trained Peer Support Personnel, as needed when critical events occur. CISM/CISD/CIR is not a required service of the EAP provider.

Question 9 From C.7 – “Provide, upon request Employee Orientation sessions annually for every unit identified in Attachment 1 – Employee Locations.”

o Are this to be conducted via virtual/webinar technology or in-person?

Answer 9A: Virtual delivery is acceptable, as long as there is a method for real-time questions and answers. Video only Orientations are not acceptable. However, virtual orientations shall be recorded and made available for employees who can’t attend the original Employee Orientation.

o Some Units have more than one (1) location, is each location to have the Orientation session available or is it truly just per unit?

Answer 9B: Employee Orientation sessions are intended to be available to each unit, unit in this case means 1 per National Forest, and 1 per PNW Lab. 14 National Forests, 1 per Regional Office, and 1 for all PNW labs.

o How many Orientation sessions were requested in the first year of the current contract? How many were requested in the most recent year?

Answer 9C: This information is not immediately available.

Estimated number of employee sessions across all units is 3 total per year. Previous contract wording made requesting orientations an uncertain cost for local units, and sessions were underutilized. Including 1 free orientation per unit is expected to increase the number from previous years.

Question 10 From C.7 – “Provide, upon request, Supervisor/Manager Orientation sessions annually for ever unit identified in Attachment 1 – Employee Locations.”

o Are this to be conducted via virtual/webinar technology or in-person?

Answer 10A: Virtual delivery is acceptable, as long as there is a method for real-time questions and answers. Video only Orientations are not acceptable. However, virtual orientations shall be recorded and made available for employees who can’t attend the original Supervisor/Manager Orientation.

o Some Units have more than one (1) location, is each location to have the Orientation session available or is it truly just per unit?

Answer 10B: Supervisor/Manager Orientation sessions are intended to be available to each unit, unit in this case means 1 per National Forest, and 1 per PNW Lab. 14 National Forests, 1 per Regional Office, and 1 for all PNW labs.

o How many Orientation sessions were requested in the first year of the current contract? How many were requested in the most recent year?

Answer 10C: This information is not immediately available.

Estimated number of supervisor/manager sessions across all units is 1 total per year. Previous contract wording made requesting orientations an uncertain cost for local units, and sessions were underutilized. Including 1 free orientation per unit is expected to increase the number from previous years.

Question 11 From C.8. – “If services are requested outside of normal business hours (Monday thru Friday, 0800 – 1700), the services must be offered at time of call.” – Can more detail/clarity be provided regarding what is meant by (included with) the services must be offered at time of call?

Answer 11 The intent here is to have a 24/7 initial contact, to screen for caller safety and response, such as perceived potential for self or other harm at time of call.

o Please confirm 0800 -1700 refers to Pacific Standard Time.

Answer 11A: Yes, this refers to Pacific Standard Time.

Question 12 From C.8. – “Services must be offered via virtual or tele-med support under the same 24-hour, 7-day week criteria as outline above.” Can more detail /clarity be provided regarding what is meant by virtual or tele-med support? More specifically is this requiring that a person be able to schedule, for example, an 0200 counseling session with a Counselor as part of the six (6) included sessions?

Answer 12 The intent, again, is to ensure that initial contact (if offered through a virtual platform like a live chat function) is available 24/7 to screen for caller safety.

Use of virtual platform such as a live chat function is not required but is favorable.

Question 13 From C.8. – The Contractor shall provide upon request of the employee or supervisor, a female or male counselor, one of which shall be fluent in Spanish” – this request that one “shall be fluent in Spanish” seems a bit extreme. Was the intent for Spanish actually meant only for those situations where a Spanish speaking Counselor is requested?

Answer 13 The intent for a Spanish speaking counselor is only for situations where one is requested.

Question 14 From C.9. – “At least one principle or staff counselor shall be a Substance Abuse Professional (SAP)”. – Must this be an employee of the Contractor, or can this be fulfilled via appropriate Affiliate providers or Third Parties engaged by the Contractor to deliver these specialized as needed services?

Answer 14 Substance Abuse Professional can be fulfilled via an appropriate Affiliate provider to deliver these specialized services.

Question 15 In an effort to be a “green” company, we generally provide promotional materials electronically. Would the USDA accept this rather than printed brochures, as indicated in C.11? If no, please confirm that 5,200 brochures are required, and if not, what quantity is desired.

Answer 15 USDA will accept electronic promotional materials. These materials should be in color and in common sizes for printing by local units (8.5 x 11, 11x17, etc.). The government should not have to reformat in order to print.

Question 16 From C.12 Quality Control Plan (QCP) – please confirm the QCP is not to be submitted with the proposal.

Answer 16 The QCP is to be submitted within ten (10) days after contract award for government review and approval.

Question 17 Attachment-1 Employee Location A. indicates there are 14 units, however by count there appear to be 15, unless Rogue River – Siskiyou National Forests and Rogue River- Siskiyou National Forest Supervisor’s are to be considered one (1) unit.

Please confirm.

Answer 17 Rogue River – Siskiyou National Forests and Rogue River – Siskiyou National Forest Supervisor’s Office are considered one unit. Attachment 1 had a format error and is corrected/included in this amendment.

Question 18 Attachment-1 Employee Location B. – are the Alaska employees all, by in large, located in / working in the cities that are listed.

Answer 18 Currently there are approximately 60 employees in Alaska:

~40 in Anchorage;

~20 in Juneau; and 1 in Fairbanks.

End of Amendment 01 – Q&A Round 1

Attachment 1 – Employee Locations (Amendment 01)

A. The Pacific Northwest Region consists of 14 units. The locations are as follows:

Pacific NW Region Regional Office 1220 SW 3rd Avenue Portland, Oregon 97204

Colville National Forest:

Colville National Forest Supervisor Off.

765 South Main Colville, Washington 99114

Newport/Sullivan Lake Ranger District Newport RD – 315 N. Warren Newport, Washington 99166

Sullivan Lake Ranger District 12641 Sullivan Lake Rd.

Metaline Falls, Washington 99153

Republic Ranger District 650 East Delaware Avenue Republic, Washington 99166

Three Rivers Ranger District 255 West 11th Kettle Falls, Washington 99141

N.E.W.I.C.C. (Northeast Washington Interagency Communication Center) 225 S Silke Road Colville WA 99114

Tonasket Ranger District 1 W. Winesap Tonasket, Washington 98855

Deschutes and Ochoco National Forests:

Bend – Ft. Rock Ranger District 1230 NE 3rd Street, Suite A-262 Bend, Oregon 97701

C.O.I.D.C. (Central Oregon Interagency Dispatch Center) 4550 Airport Road Prineville, Oregon 97754

Crescent Ranger District 136471 Hwy 97 N.

PO Box 208 Crescent, Oregon 97733

Crooked River National Grasslands 813 SW Hwy 97 Madras, Oregon 97741

Deschutes National Forest 1001 SW Emkay Drive Bend, Oregon 97702

Lava Lands Visitor Center 58201 South Highway 97 Bend, Oregon 97707

Ochoco National Forest 3160 NE 3rd Street Prineville, Oregon 97754

Scott Street 75 SE Scott Street Bend, Oregon 97702

Redmond Air Center 1740 SE Ochoco Way Redmond, Oregon 97756

Lamonta 1175 North Lamonta Road Prineville, Oregon 97754

R6 Seed Extractory 63095 Deschutes Market Road Bend, Oregon 97701

Sisters Ranger District Pine Street & Hwy 20 - PO Box 249 Sisters, Oregon 97759

Solicitation No. 1240BD21R0002 Employee Assistance Program (EAP) Page 19 of 34

USDA Forest Service

Gifford Pinchot National Forest:

Gifford Pinchot NF Headquarters 987 McClellan Road Vancouver, Washington 98662

Mount St. Helens National Volcanic Monument 42218 NE Yale Bridge Road Amboy, Washington 98601

Mt. Adams Ranger District 2455 Hwy 141 Trout Lake, Washington 98650-9046

Cowlitz Valley Ranger District 10024 US Hwy 12 Randle, Washington 98377-9105

Wind River Work Center 1262 Hemlock Rd, Carson, WA 98610

Mt. Baker-Snoqualmie National Forest:

Mt. Baker-Snoqualmie NF Supervisors Office 2930 Wetmore Avenue – Suite 3A Everett, Washington 98201

Mt. Baker Ranger District 810 State Route 20 Sedro-Woolley, Washington 98284

Darrington Ranger District 1405 Emens Street Darrington, Washington 98241

Skykomish Ranger District 74920 NE Stevens Pass Hwy PO Box 305 Skykomish, Washington 98288

Snoqualmie Ranger District North Bend Office 42404 SE North Bend Way North Bend, Washington 98045

Snoqualmie Ranger District Enumclaw Office 450 Roosevelt Way Enumclaw, Washington 98022

Northwest Avalanche Center 7600 Sand Point Way N.E.

Box C-15700 Seattle, Washington 98115

Mt Hood National Forest and Columbia River National Scenic Area:

Mt Hood National Forest Headquarters 16400 Champion Way Sandy, Oregon 97055

Barlow Ranger District 780 NE Court Street Dufur, Oregon 97021

Clackamas Ranger District 595 Industrial Way Estacada, Oregon 97023

Hood River Ranger District 678 Hwy 35 Parkdale, Oregon 97041

Zigzag Ranger District 70330 E. Highway 26 Zigzag, Oregon 97049

Columbia River Gorge NSA 902 Wasco – Suite 200 Hood River, Oregon 97031

Solicitation No. 1240BD21R0002 Employee Assistance Program (EAP) Page 20 of 34

Okanogan-Wenatchee National Forest:

Tanker Base 8868 Turner Road N.E.

Grant County International Airport Moses Lake, Washington 98837

Chelan Ranger District 428 W. Woodin Avenue Chelan, Washington 98816

Cle Elum Ranger District 803 W. 2nd Street Cle Elum, Washington 98922

Entiat Ranger District PO Box 476, or 2108 Entiat Way Entiat, Washington 98822

Wenatchee River Ranger District 600 Sherbourne Leavenworth, Washington 98826

Methow Valley Ranger District 24 W. Chewuch Road Winthrop, Washington 98862

Naches Ranger District 10237 U.S. Hwy 12 Naches, Washington 98937

Supervisors Office 215 Melody Lane Wenatchee WA 98801

Central Washington Communication Center and Wenatchee Cache and Rappell Base 3796 Airport Way East Wenatchee, Washington 98802

North Cascade Smoke Jumper Base 23 Intercity airport Road Winthrop, Washington 98862

Olympic National Forest:

Forest Headquarters 1835 Black Lake Blvd SW – Suite A Olympia, Washington 98512

Hood Canal Ranger District 295142 Hwy 101 South Quilcene, Washington 98376

Hoodsport Work Center 295142 Hwy 101 South Quilcene, Washington 98376

Pacific Ranger District 437 Tillicum Lane Forks, Washington 98331

Quinault Office 437 Tillicum Lane Forks, Washington 98331

Siuslaw and Willamette National Forests:

Siuslaw National Forest Supervisors

4077 SW Research Way Corvallis, Oregon 97333

Central Coast/ODNRA Ranger District

– Cape Perpetua Visitor Center 2400 S. Hwy 101 Yachats, Oregon 97498

Central Coast/ODNRA Ranger District – Oregon Dunes NRA 855 Hwy 101 Reedsport, Oregon 97467

Central Coast/ODNRA Ranger District

– Waldport Ranger Station 1049 SW Pacific Highway Waldport, Oregon 97394

Hebo Ranger District 31525 Highway 22 Hebo, Oregon 97122

Solicitation No. 1240BD21R0002 Employee Assistance Program (EAP) Page 21 of 34

Willamette National Forest Supervisors

3106 Pierce Parkway Suite D Springfield OR, 97477

Detroit Ranger District 44125 N. Santiam Highway SE Detroit, Oregon 97342

Sweet Home Ranger District 4431 Highway 20 Sweet Home, Oregon 97386

McKenzie River Ranger District 57600 McKenzie Highway McKenzie Bridge, Oregon 97413

HJ Andrews Experimental Forest PO Box 300 Blue River, Oregon 97413

Middle Fork Ranger District 46375 Highway 58 Westfir, Oregon 97492

Umatilla National Forest:

Umatilla National Forest Supervisors Office 72510 Coyote Road Pendleton, Oregon 97801

Heppner Ranger District 117 S. Main Heppner, Oregon 97836

North Fork John Day Ranger District 410 Main St Ukiah, Oregon 97880

Walla Walla Ranger District 1415 W. Rose St.

Walla Walla, Washington 99362

Pomeroy Ranger District 71 West Street Pomeroy, Washington 99347

Wallowa-Whitman National Forest:

Wallowa-Whitman National Forest Supervisor’s Office 1550 Dewey Avenue Baker City, Oregon 97814

Whitman Ranger District Office 3285 11th Street Baker City, Oregon 97814

Pine Administrative Office 38470 Pine Town Lane Halfway, Oregon 97834

Unity Administrative Office 214 Main Street Unity, Oregon 97884

LaGrande Ranger District Office 3502 Highway 30 LaGrande, Oregon 97850

Northeast Oregon Interagency Fire Center 60131 Pierce Road LaGrande, Oregon 97850

Wallowa Mountains Office 88401 Highway 82 Enterprise, Oregon 97828

HCNRA – Clarkston Administrative Office 2535 Riverside Drive Clarkston, Washington 99403

HCNRA – Riggins Administrative Office 189 Highway 95 Riggins, Idaho 83549

Solicitation No. 1240BD21R0002 Employee Assistance Program (EAP) Page 22 of 34

Fremont-Winema National Forest:

Headquarters - Lakeview 1301 S. G Street Lakeview, OR 97630

Chemult Ranger District 110500 Highway 97 N Chemult, OR 97731

Chiloquin Ranger District 38500 Highway 97 N Chiloquin, OR 97624

Lakeview Ranger District 18049 Highway 295 Lakeview, OR 97630

Klamath Ranger District 2819 Dahlia Street Klamath Falls, OR 97601

Paisley Ranger District PO Box 67 - Highway 31 Paisley, OR 97636

Silver Lake Ranger District Silver Lake, OR

Bly Ranger District PO Box 25 - 61100 Highway 140 E Bly, OR 97622

Malheur National Forest:

Headquarters - John Day 431Patterson Bridge Road John Day, OR 97845

Blue Mountain Ranger District PO Box 909 - 431 Patterson Bridge Rd.

John Day, OR 97845

Emigrant Creek Ranger District 265 Highway 20 S Hines, OR 97738

Prairie City Ranger District PO Box 337 Prairie City, OR 97869

Rogue River-Siskiyou National Forests:

Rogue River-Siskiyou National Forest Supervisor’s Office 3040 Biddle Road Medford, OR 97504

High Cascades Ranger District 47201 Highway 62 Prospect, OR 97536

Powers Ranger District 42861 Coast Hwy 242 Powers, OR 97466

Gold Beach Ranger District 1225 S Ellensburg Gold Beach, OR

Siskiyou Mtns Ranger District 6941 Upper Applegate Road Jacksonville, OR 97530

Wild Rivers Ranger District 26568 Redwood Hwy Cave Junction, OR 97523

J Herbert Stone Nursery 2606 Old Stage Rd, Central Point, OR 97502

Umpqua National Forest:

Headquarters - Roseburg 2900 NW Stewart Parkway Roseburg, OR 97471

Cottage Grove Ranger District 78405 Cedar Park Road Cottage Grove, OR 97424

Diamond Lake Ranger District Dorena GRC Cottage Grove, OR

North Umpqua & Tiller Ranger District 18782 North Umpqua Highway Glide, OR 97443

Solicitation No. 1240BD21R0002 Employee Assistance Program (EAP) Page 23 of 34

B. The Pacific Northwest Research Station consists of 13 units. The locations are as follows:

Anchorage Forestry Sciences Laboratory 3301 C St., Suite 200 Anchorage, Alaska 99503

Corvallis Forestry Sciences Laboratory 3200 SW Jefferson Way Corvallis, Oregon 97331

Fairbanks- University of AK – Fairbanks PO Box 756780 Fairbanks, Alaska 99775

Juneau Forestry Sciences Laboratory 11175 Auke Lake Way Juneau, Alaska 99801

LaGrande Forestry & Range Sciences Lab 1401 Gekeler Lane LaGrande, Oregon 97850

Olympia Forestry Sciences Laboratory 3625 93rd Avenue, SW Olympia, Washington 98512

Portland Forestry Sciences Laboratory 620 SW Main Street, Suite 502 Portland, Oregon 97205

PNW Station Director’s Office 1220 SW 3rd Avenue, Suite 1400 Portland, Oregon 97204

Seattle Forestry Sciences Laboratory 400 N. 34th Street, Suite 201 Seattle, Washington 98103

Wenatchee Forestry Sciences Laboratory 1133 N. Western Ave Wenatchee, Washington 98801

Western Wildland Environmental Threat Assessment Center (WWETAC) 3160 NE 3rd Street Prineville, OR 97754

H.J. Andrews Experimental Forest Blue River, Oregon

Wind River Experimental Forest Carson, WA 98610

Solicitation No. 1240BD21R0002 Employee Assistance Program (EAP) Page 24 of 34