SOW.pdf
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- Solicitation number
- 12395B24Q0161
About this file
This document is a Statement of Work (SOW) for a federal contract opportunity to provide a yearly preventative maintenance and service contract for a NanoString Sprint nCounter instrument located at the USDA Agricultural Research Service (ARS) Animal Parasitic Diseases Laboratory (APDL) in Beltsville, Maryland.
The key requirements include: unlimited technical support, on-site repairs and part replacements, annual re-calibration and Installation/Operational Qualification, software upgrades and updates, and applications specialist support. The period of performance is a base year from August 19, 2024 to August 18, 2025, with four one-year option periods. This is a total small business set-aside with a NAICS code of 334516 and a size standard of 1,000 employees. Quotes are due by August 12, 2024 at 2pm EST, and the award will be made on a Lowest Price Technically Acceptable basis. Offerors must demonstrate technical capability and submit a firm-fixed price quote.
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Other files
| File | Type | Posted |
|---|---|---|
| CLAUSES AND PROVISIONS.pdf | ||
| WD.pdf | ||
| SOW.pdf |
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Text version
Agricultural Research Service
Statement of work
Background We have a NanoString Sprint nCounter housed in our B.1045 laboratory and need to maintain a yearly service contract to continue the proper functioning of this instrument.
Requirements USDA, Agricultural Research Service (ARS) Animal Parasitic Diseases Laboratory (APDL), requires a yearly preventative maintenance and service contract for the NanoString Sprint nCounter, Serial #1607P0111. APDL is requesting the following:
• Preventative Maintenance and service contract for the NanoString Sprint nCounter
• Unlimited technical support, live phone and e-mail support
• Service calls by field service engineers who will come to our site to troubleshoot issues
• All hardware covered in the plan. Should we have any hardware issues; the Contractor will send out replacement parts and deploy their field service partner to do the exchange and ensure our system is functioning properly.
• The Contractor will perform Installation Qualification (IQ), Operational Qualification (OQ) on an annual basis when performing the annual preventative maintenance.
The key features of this plan are on-site annual re-calibration, IQ/OQ performed during preventative maintenance visit, On-site repairs, Software upgrades (new releases), Software updates, Live technical support, and Applications specialist support.
Estimated Period of Performance (POP) Base 19 August 2024- 18 August 2025 Opt Yr 1 19 August 2025- 18 August 2026 Opt Yr 2 19 August 2026- 18August 2027 Opt Yr 3 19 August 2027- 18 August 2028 Opt Yr 4 19 August 2028- 18 August 2029
File details come from the government source that posted it. Updated .