About this file

This document is a Statement of Work (SOW) and a related Federal Contract Opportunity announcement for a Preventative Maintenance and Service Contract for a NanoString Sprint nCounter instrument.

The SOW indicates that the USDA's Agricultural Research Service (ARS) Animal Parasitic Diseases Laboratory (APDL) requires a yearly preventative maintenance and service contract for the NanoString instrument, including unlimited technical support, on-site repairs, software upgrades, and annual calibration. The contract period is for a base year from August 12, 2024 to August 11, 2025, with four one-year option periods.

The Federal Contract Opportunity announcement provides additional details. It is a combined synopsis/solicitation for commercial products and services being conducted under Simplified Acquisition Procedures. It is a total small business set-aside with a NAICS code of 334516 and a size standard of 1,000 employees. Offers must demonstrate technical capability to meet the SOW requirements and submit a firm-fixed price quote. The award will be made on a Lowest Price Technically Acceptable basis. Quotes are due by 2pm EST on August 12, 2024.

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SOW.pdf PDF
CLAUSES AND PROVISIONS.pdf PDF
WD.pdf PDF

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Agricultural Research Service

Statement of work

Background We have a NanoString Sprint nCounter housed in our B.1045 laboratory and need to maintain a yearly service contract to continue the proper functioning of this instrument.

Requirements USDA, Agricultural Research Service (ARS) Animal Parasitic Diseases Laboratory (APDL), requires a yearly preventative maintenance and service contract for the NanoString Sprint nCounter.

APDL is requesting the following:

• Preventative Maintenance and service contract for the NanoString Sprint nCounter

• Unlimited technical support, live phone and e-mail support

• Service calls by field service engineers who will come to our site to troubleshoot issues

• All hardware covered in the plan. Should we have any hardware issues; the Contractor will send out replacement parts and deploy their field service partner to do the exchange and ensure our system is functioning properly.

• The Contractor will perform Installation Qualification (IQ), Operational Qualification (OQ) on an annual basis when performing the annual preventative maintenance.

The key features of this plan are on-site annual re-calibration, IQ/OQ performed during preventative maintenance visit, On-site repairs, Software upgrades (new releases), Software updates, Live technical support, and Applications specialist support.

Estimated Period of Performance (POP) Base 12 August 2024- 11 August 2025 Opt Yr 1 12 August 2025- 11 August 2026 Opt Yr 2 12 August 2026- 11 August 2027 Opt Yr 3 12 August 2027- 11 August 2028 Opt Yr 4 12 August 2028- 11 August 2029

File details come from the government source that posted it. Updated .