Attachment 1 - Performance Work Statement.docx

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Attached to
Maintenance plan and extended warranty for iCAP PRO XP Rad/Duo Spectrometer and CETAC ASXpress Plus system
Solicitation number
1232SA26Q0308
Issued by

About this file

This is a Performance Work Statement for an extended warranty and maintenance plan covering a base year plus four optional years for an iCAP PRO XP Rad/Duo ICP-OES Spectrometer and CETAC ASXpress Plus Rapid Sample Introduction System located at the USDA Agricultural Research Service facility in Fargo, North Dakota. The contractor must provide on-site corrective maintenance with a target three business day response time, one annual preventive maintenance visit including a standard preventive maintenance kit, and high priority technical support telephone access. Service must be delivered by certified service engineers or technicians who will evaluate instruments, complete full system checks, and restore equipment to manufacturer-defined specifications using approved replacement parts and components.

Key deliverables include an annual preventive maintenance visit due within nine months of contract award and responsive service dispatch to address maintenance, troubleshooting, diagnosis, and repair requests. The contractor assumes all travel costs and must coordinate service scheduling with USDA ARS staff. Service personnel must be accompanied by ARS staff members at all times while on federal premises at 1616 Albrecht Boulevard, Fargo, North Dakota, with facility access generally available 6:00 AM to 6:00 PM Monday through Friday, excluding federal holidays. Performance requirements mandate that instruments meet predetermined specifications for mass accuracy, sensitivity, and other performance variables following all maintenance or service activities. Data rights and Section 508 electronic and information technology standards are not applicable to this requirement.

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Text version

US Department of Agriculture (USDA)

Performance Work Statement

Contents

Project Title3
General Information3
1.0 Background and Purpose3
2.0 Definitions3
Contractor Requirements3
3.0 Technical Requirements / Tasks3
4.0 Deliverable / Schedule3
5.0 Government Furnished4
6.0 Travel4
7.0 Contractor’s Key Personnel4
8.0 Security Requirements4
9.0 Data Rights4
10.0 Section 508 - Electronic and Information Technology Standards4
11.0 Performance Requirement Measures4
Attachment5

Project Title Extended warranty for iCAP PRO XP Rad/Duo ICP-OES and autosampler system

General Information

1.0 Background and Purpose

The Pulse Quality Laboratory as a part of Potato, Pulse and Small Grains Quality Research, USDA-ARS, Fargo, North Dakota, owns an iCAP PRO XP Rad/Duo Spectrometer. The iCAP PRO XP Rad/Duo and CETAC ASXpress Plus were recently purchased in 2025 for the new iCAP PRO XP Duo ICP-OES system.

We need an extended with 4 optional years for service (Base year + 4 option years), for the new system that includes iCAP PRO XP Rad/Duo ICP-OES and autosampler CETAC ASXpress Plus Rapid Sample Introduction System

The extended warranty must cover on-site corrective maintenance visits including required factory certified replacement parts, labor and travel with a target of three business day on-site response time, one annual preventive maintenance visit to include a standard preventive maintenance kit, and high priority status for technical support telephone inquiries.

2.0 Definitions

ARS: Agricultural Research Service ICP-OES: Inductively Coupled Plasma - Optical Emission Spectrometry

CETAC ASXpress Plus:CETAC ASXpress™ PLUS Rapid Sample Introduction System
OEM:Original Equipment Manufacturer Parts

Contractor Requirements

3.0 Technical Requirements / Tasks

The awardee will dispatch certified service engineers or technicians to the USDA ARS research facility to provide instrument maintenance, troubleshooting, diagnoses, and/or instrument repair, as required. Will ensure use of assemblies and parts which meet manufacturer-defined hardware and/or firmware specifications and quality. Will evaluate the instrument, complete a full system check, and bring the instrument into company defined specifications during service and/or maintenance visits.

4.0 Deliverable / Schedule

· Service engineers or technicians will provide service, appropriate replacement parts, and will certify instrument performance within pre-defined operating specifications.

· USDA ARS will communicate service needs to the awardee to ensure service is scheduled at a mutually agreed upon date during the duration of the service contract.

Key Deliverables

Item No.
Deliverable
Objective
Due
1
Annual preventative maintenance visit
Evaluate the instrument, complete full system check; bring the instrument into company defined specifications, provide PM kit.
Within 9 months of contract award.
2
Respond to request for service. Return instrument to company defined specification and operating parameters.
Return instrument to company defined specifications and operating parameters. Dispatch certified service engineers or technicians to the USDA ARS research facility to provide instrument maintenance, troubleshooting, diagnoses, and/or instrument repair, as required.
Response within 3 hours of call for service.

5.0 Government Furnished

The ARS will provide service engineers or technicians with access to the USDA ARS facility at 1616 Albrecht Blvd, Fargo, ND in cooperation with ARS-technicians. Access can generally be gained from 6:00 am to 6:00 pm, Monday through Friday except for federal holidays. Service engineers will sign into the federal facility and will be accompanied by federal employees while on federal premises.

6.0 Travel

All travel costs are assumed by awardee

7.0 Contractor’s Key Personnel

The awardee will ensure certified engineers and/or technicians qualified to perform service on iCAP PRO XP Rad/Duo ICP-OES and autosampler CETAC ASXpress Plus Rapid Sample Introduction System instruments identified in the service contract are available to service the instrument.

8.0 Security Requirements

Service engineer(s) must be always accompanied by an ARS staff member while in the ARS Biosciences Research Laboratory.

9.0 Data Rights

Not Applicable

10.0 Section 508 - Electronic and Information Technology Standards Not Applicable

11.0 Performance Requirement Measures

The service provider shall maintain and/or repair the iCAP PRO XP Rad/Duo ICP-OES and autosampler CETAC ASXpress Plus Rapid Sample Introduction System instrument using certified technicians. Instruments will meet predetermined performance specifications for mass accuracy and sensitivity and other performance variables after maintenance or service.

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File details come from the government source that posted it. Updated .