Attachment 1 - Peformance Work Statement (PWS).pdf

United States Department of Agriculture

Agriculture Research Services

PERFORMANCE WORK STATEMENT

FOR

ELECTRONIC SECURITY SYSTEMS

INSTALLATION AND MAINTENANCE

AT THE

BELTSVILLE AGRICULTURAL RESEARCH CENTER

BELTSVILLE, MARYLAND

UNITED STATES NATIONAL ARBORETUM

WASHINGTON, D.C.

JULY 01, 2024

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1.0. SCOPE.

Contractor shall provide Electronic Security Systems (ESS) installation, preventative maintenance, and repair to the U.S. Department of Agriculture (USDA), Agricultural Research Service (ARS), Northeast Area, Beltsville Location and Washington District of Columbia (DC) Location.

2.0. PURPOSE.

2.1. Ensure that the Beltsville and DC Locations have an ESS capability to Deter, Detect, Deny, Delay, Defend, and Defeat threats.

2.2. The ESS architecture used by the USDA for access control systems and intrusion detection systems are commercial off-the-shelf hardware and software by Lenel OnGuard® with authorized reseller hardware, and Milestone Systems for Video Surveillance Systems (VSS).

2.3. This solicitation is intended as a firm-fixed-price contract with an Indefinite Delivery/

Indefinite Quantity (IDIQ) component for issued task orders. The established Contract will be for one (1) Base Year and four (4) consecutive Option Periods.

3.0. TASKS.

3.1. Perform ESS installation, maintenance, and repair at the Beltsville Location and DC

Location. The Beltsville Location has 50 buildings and nine (9) electric gates where access control systems (ACS), intrusion detection systems (IDS), and/or VSS are installed. The DC Location has seven (7) buildings and one (1) electric gate where ACS, IDS, and/or VSS are installed. ESS is expected to be installed in additional buildings or select points under a separate contract(s), before or after this contract’s award, or with completion of renovation projects. The Contractor awarded this contract shall be responsible for providing maintenance and repairs to any new ESS components installed to a building or point which is not covered by another contractor’s warranty.

3.2. Service Calls. The Contractor shall provide complete maintenance and repair services on service calls. The Government estimates 100 service calls per Base/Option Period.

The Contractor shall respond and provide a qualified technician capable of troubleshooting and restoring devices PACS and VSS to original equipment manufacturer (OEM) operation.

3.2.1. The following are examples of service calls for maintenance/repair which may be requested, but the examples should not be considered a complete listing:

3.2.1.1. ACS or IDS component stopped working or stopped working within OEM specifications, i.e., card reader, magnetic lock, electric strike, electrified lockset, electrified panic devices, request for exit (REX), door contact, balanced magnetic sensor (BMS), emergency stopper button, command keypad, glass break sensor, etc.

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3.2.1.2. Invalid Card Format notification due to a ground wiring issue at the panel.

3.2.1.3. Line and Ground Fault notifications about a sensor (door contact, BMS, REX, etc., where wiring may have become damaged and making contact to a metal frame.

3.2.1.4. Active points will not clear on a Command Keypad although the door is fully closed

3.2.2. The following categories of service calls and responses are established:

3.2.2.1. Priority 1 – Critical Emergency. Priority 1 work requires an immediate response within 4 hours of a service call request. It’s for the essential protection of critical equipment, facilities, environmental conditions, health, safety, security, and research programs. The Contractor shall correct the issue(s) and restore OEM functionality within 24 hours. A Priority 1 service call is expected to be rare.

3.2.2.2. Priority 2 - Urgent. Priority 2 work shall be responded to within 24 hours and be completed within 24 hours thereafter.

3.2.2.3. Priority 3 – First In, First Out. Priority 3 work shall be on a "first in, first out” basis. Service calls require a technician’s response no later than 36 hours after a service call is requested.

3.2.2.4. Corrective Maintenance (CM). Corrective Maintenance tasks are actions necessary to remediate Contractor or Government discovered deficiencies. Response to CM tasks shall be FIFO or upgraded by the Government in another service order request.

3.3. Maintenance and Repair. The Contractor shall troubleshoot conditions which led to a service call, determine the cause of equipment failure, and perform maintenance and repairs for the full restoration of PACS and VSS to OEM specifications. When equipment must be replaced, the Government may provide government furnished equipment (GFE) for installation by the Contractor. Should GFE not be available, an IDIQ task order may be initiated.

3.4. Preventive Maintenance (PM). During Priority 3 service calls or at a separate time, a

Contractor technician shall analyze and evaluate the condition of PACS and VSS components once per Base and Option Period. The purpose of the PM is to ensure that equipment operates and remains within OEM specifications. PM actions includes cleaning debris from parts, ensuring electrical and battery power meets OEM specifications, and parts are operating according to OEM requirements. All panel and uninterruptible power supply batteries shall be replaced every four (4) years. Batteries shall be marked with a date corresponding to the expected expiration date. A PM report shall be submitted to the Government on all PM tasks completed. The report shall be provided to the Government by the end of the first week following each calendar year quarter. Reports shall detail the building, devices evaluated, devices condition, and PM actions accomplished.

3.5. Installation. The Contractor shall install and program new PACS and Milestone systems, using Contractor procured products through an IDIQ. The following locations are currently known where a task order may be issued for the installation of ePACS.

4.5.1. Building 302. Install a Command Keypad at the side entry door and program existing sensors.

4.5.2. Building 307B. Install a Command Keypad at the front entry door and program existing sensors.

4.5.3. Building 307C. Install a Command Keypad at the front entry door and program existing sensors.

4.5.4. Building 1041. Install ACS and IDS in Rooms 000, 101, 101A, 101B, 101C, and 101D

(see Attachment 1). Install one (1) command keypad and four (4) card readers on two (2) exterior doors and two (2) interior doors leading from the restrooms. Evaluate the condition of existing BMS/door contacts, maglocks, REX, and other sensors for continued use or replacement. Remove unused ESS panels in Room 000 and install one ACS/IDS panel and reuse an existing power supply panel(s).

4.5.5. Building 1045. The building contains ACS and IDS. However, ACS/IDS and power supply panels are in Building 1044, which is now condemned (see Attachment 2), and not connected to the network. The Contractor shall install and connect a new ACS/IDS panel with Intelligent System Controller and subsystems and a power supply in the attic of Building 1045. Evaluate existing ACS and IDS installed equipment and inform the government about parts requiring replacement.

4.5.6. South Farm and Turf Farm Electric Gates. The Government requires wireless capability to connect gate panels to PACS. There are operational card readers and panels in place.

The Contractor shall analyze, recommend, and install the best course of action for wireless capability to PACS.

4.6. Milestone Systems. The Contractor shall perform maintenance to the VSS. The VSS consists of camera components, wiring, servers, and monitors. Where necessary, install Milestone Systems software upgrades to ensure it’s in compliance with Windows or other software updates. The Government is currently exploring a complete replacement of its VSS to convert to Internet Protocol cameras.

4.7. Miscellaneous. The Government uses Corporate 1000 proximity and Personal Identity

Verification (PIV) credentials. The Government may seek Contractor procurement of Corporate 1000 cards. Should an order be placed, the Contractor shall ensure that identical card numbers will not be issued within the USDA. Procurement of the duplicate card numbers will result in a new order at the Contractor’s cost. Further, the Contractor shall be expected to coordinate Lenel OnGuard® Fundamentals training courses with LenelS2 in calendar year 2026 for two (2) Government personnel. Other additional

LenelS2 training courses may be sought through the Contractor on this contract.

5.0. QUALIFICATIONS.

5.1. The Contractor shall be a LenelS2 Value Added Reseller (VAR). It shall be stated in the solicitation how many years of experience the company has with Lenel OnGuard® and provide a record showing it is currently a VAR.

5.2. The Contractor shall be a Milestone Systems VAR or establish a capability with another

Contractor which is a Milestone Systems VAR. The Contractor shall state in their solicitation what Partner Tier the Contractor has with Milestone Systems.

5.3. The Contractor must identify a primary technician that will perform maintenance and repair services on this contract. The technician must submit a suitability package which consists of a current personal Resume, Person Model PII Sheet, an Optional Form (OF) 306 which is a Declaration for Federal Employment, and fingerprints. The Person Model PII Sheet and OF 306 will be provided upon contract award and must be returned to the Contracting Officer Representative (COR) not later than five (5) calendar days after contract award. The purpose of the suitability process is to vet personnel against federal background standards for the issuance of a PIV, unescorted entry into Government facilities, and access into the government’s network. Contractor personnel should consider the use of Fieldprint® to have fingerprints taken. Although the Contractor is free to use other commercial fingerprinting services, Fieldprint® provides expeditious returns to the ARS, Personnel Security Staff, when the USDA access code, FPUSDAREEARSNEA, is used.

6.0. TRAINING.

The primary technician must complete an initial and annual USDA online Information

Security Awareness training. This training allows the technician to maintain access into government network systems and access into the PACS for programming and maintenance.

7.0. Quality Assurance. All Contractor performance will be monitored and inspected by the

COR or an authorized alternate Government representative in accordance with the Government's Quality Assurance Service Plan (QASP). All work shall be performed in accordance with this PWS, OEM specifications, and all other applicable codes, standards, regulations, and recognized work practices.

8.0. SECURITY REQUIREMENTS.

8.1. The Contractor shall comply with, and shall ensure that its personnel are familiar with and comply with, all applicable:

8.1.1. Federal, State, and county laws.

8.1.2. United States regulations, directives, instructions, policies, and procedures to include those of the USDA and NEA where the Contractor employee is currently working.

8.1.3. Force protection, security, health, or safety orders, directives, and instructions issued by the USDA.

8.2. The Contracting Officer may direct the Contractor, at the Contractor's own expense, to remove and replace any Contractor personnel who fails to comply with or violates applicable requirements of this contract, the best interests of the Government, or national security. Reasons for removal from the contract may be misconduct such as, but not limited to, sexual harassment; security violations; safety violations; or being under the influence of alcohol, drugs, or other incapacitating agents. Further, employees shall conduct themselves in a proper, efficient, courteous, and businesslike manner.

8.3. The Contractor shall safeguard all government property and information. The Contractor will not have access to Personally Identifiable Information but may unintentionally be exposed to it. This information must always be protected.

9.0. LOCATIONS OF SERVICE.

9.1. Beltsville Location is the Henry A. Wallace Beltsville Agricultural Research Center

(BARC) at 10300 Baltimore Avenue, Beltsville, Maryland 20705. The campus has approximately 6,400 acres of offices, laboratories, barns, livestock shelters, and storage and utility buildings. BARC is the host to several tenant field units.

9.2. Washington District of Columbia Location is the United States National Arboretum located at 3501 New York Avenue, N.E., Washington, D.C. 20002. It’s a collections-based research facility and public garden hosting more than 650,000 visitors annually.

10.0. GOVERNMENT BUSINESS HOURS.

10.1. The USDA business days and hours are Monday through Friday between 6:00 am and

7:00 pm, excluding all Federal holidays.

10.2. The following federal holidays are provided for information only.

New Year's Day Inauguration Day Martin Luther King Jr. Day George Washington’s Birthday

Memorial Day Juneteenth Independence Day Labor Day

Columbus Day Veterans Day Thanksgiving Day Christmas Day

11.0. SAFETY REQUIREMENTS.

11.1. The Contractor is responsible for providing appropriate industrial safety equipment, 9 | P W S training, and procedures to employees. Of note, some ESS equipment may be in confined spaces.

11.2. The Contractor shall also comply with all Occupational Safety and Health Act regulations and requirements.

12.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

12.1. The Government will provide electrical utilities under this contract. Further, a networked computer will be available for programming and monitoring systems related to service calls.

12.2. The Government may provide ESS parts, through a bench stock or procurement, to replace faulty or defective parts.

12.3. Unused wiring purchased by the Government for a project shall become Government property.

13.0. CONTRACTOR FURNISHED PROPERTY.

13.1. The Contractor shall provide all uniforms, tools, ladders, lifts, and test and support equipment as required to perform sustainment and preventative maintenance. Test equipment shall be calibrated according to manufacturer recommended standards. The Contractor shall maintain calibration records for potential audits by the Government.

13.2. All required support equipment used to maintain systems are the responsibility of the

Contractor.

14.0. DELIVERABLES.

Deliverable Number Paragraph Item Description Due Date Government

POC

D001 3.2.

Restoring ESS devices to OEM operation

Due in accordance with their Priority designed timeframe

COR

D002

3.2.2.1.

3.2.2.2.

3.2.2.3.

3.2.2.4.

Meet response times to service calls.

Prior to the designated hour following a service call

COR

D003 3.4. Report First week following each calendar year quarter

COR

D004 5.1.

Provide evidence of LenelS2 Value Added Reseller (VAR) qualification and

With proposal submission CO experience.

D005 5.2.

Milestone Systems Value Added Reseller (VAR) qualification, experience, and Partner Tier.

With proposal submission CO

D006 5.3. Suitability Package

NLT 5 USDA

Business days after contract award

COR

15.0. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). The Government shall establish a QASP as a means of evaluating whether the Contractor is meeting the performance standards/quality levels identified in the PWS to ensure that the government pays only for the level of services received.

Task Standard Acceptable Quality Level (AQL)

Service Calls Respond to service calls within the timeframe given in the PWS. 100%

Maintenance & Repair

Troubleshoot issues and restore equipment systems to full operation. 100%

Preventative Maintenance

Perform preventative maintenance to all PACS equipment as specified in this PWS. 100%

Reports Distribute quarterly reports. 100%

ACRONYM LISTING

ACS Access Control Systems ARS Agricultural Research Service BARC Beltsville Agricultural Research Center BMS Balanced Magnetic Sensor CM Corrective Maintenance COR Contracting Officer’s Representative DC Washington, District of Columbia ESS Electronic Security Systems HSPD-12 Homeland Security Presidential Directive-12 IDIQ Indefinite Delivery/Indefinite Quantity IDS Intrusion Detection Systems ISC Intelligent System Controller IT Information Technology OEM Original Equipment Manufacturer NEA Northeast Area PACS Physical Access Control Systems PIV Personal Identity Verification PM Preventative Maintenance PWS Performance Work Statement REX Request for Exit USDA United States Department of Agriculture USNA United States National Arboretum VAR Value-Added Reseller VSS Video Surveillance Systems

ATTACHMENT 1

ATTACHMENT 2