12-Attachment AD - Harris County Universal Services Reference Architecture.pdf
PDF 183 KB Posted
- Attached to
- RFP - Emergency Management Services Data Platform for Harris County Public Health Services
- Solicitation number
- 25/0109
- Issued by
- Harris County, Texas
About this file
This document is Exhibit B from Harris County, specifically the Universal Services Reference Architecture (USRA), which provides a strategic framework for delivering county services through a comprehensive technology infrastructure. The USRA encompasses six interrelated domains: Data Services, Digital Services, Enterprise Technology Infrastructure Services, Information Security Services, IT Service Management, and Technology Optimization. These domains are designed to cover critical aspects of service delivery including governance, technology infrastructure, data management, service integration, security, and user experience.
The reference architecture is detailed in a complex visual diagram that breaks down each domain into specific subservices and functions. For Data Services, this includes structured and unstructured data management, business intelligence, and data governance. Digital Services cover web/portal services, digital channels, and application services. Enterprise Technology Infrastructure Services include network services, on-premise/co-location infrastructure, and cloud infrastructure. Information Security Services are mapped across identify, protect, detect, respond, and recover functions. The document is dated February 2024 and includes the Harris County logo, indicating this is an official county technology strategy document designed to guide technology implementation and service delivery across the county's various departments and functions.
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Exhibit B., Harris County Universal Services Reference Architecture
The US Reference Architecture (USRA) is a strategic framework that outlines the essential building blocks for delivering services effectively within Harris County. It encompasses six interrelated domains, each playing a crucial role in the all-inclusive approach to service delivery. These domains likely cover aspects such as governance, technology infrastructure, data management, service integration, security, and user experience. By reviewing the
USRA, proposers can gain a comprehensive understanding of the county's requirements and standards, ensuring that their proposals align with the established architecture and contribute to the seamless operation of Harris County's services. Attachment XX, mentioned in the context, would provide detailed insights into the USRA, guiding proposers in crafting solutions that meet the county's objectives and deliver value to its residents.
1. DATA SERVICES: Provides the frameworks and methods for transforming data into useful information.
The principles of a data centric architecture have been adopted by the HCUS and are enabled by data services.
2. DIGITAL SERVICES: Provide services that are used horizontally across the enterprise to enable software or business applications.
3. ENTERPRISE TECHNOLOGY INFRASTRUCTURE SERVICES: Used to support applications across the organizations, and are typically focused on Network Services, On-Premise/Co-Location
Infrastructure and Cloud Infrastructure.
4. INFORMATION SECURITY SERVICES: Provides frameworks and methods to all technology and data services provided by or to the County comply with all applicable standards, guidelines and best practices.
5. IT SERVICE MANAGEMENT: Encompasses the activities necessary to plan, design, deliver, operate and control the technology services offered and supported by the County.
6. TECHNOLOGY OPTIMIZATION : Focuses on leveraging digital technology and practices to improve existing processes and/or delivery model. Also focuses on exploring emerging technologies and practices to create a renewed, forward looking and sustainable service model.
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