DAM_RFP-QUESTIONS_1_of_2.pdf

Note 3 implies that Peace Corps is looking for perpetual licensed software, not SaaS (given the language wrt Fixed Fee and no subscription), but the rest of the document implies SaaS. What is the context of the Fixed-Fee/No Subscription language here? The Peace Corps exercises option years for annual services (e.g., an annual subscription). In other words, we do not pay upfront for a five-year subscription. The pricing should be indicative of what it would be in the option years for the annual rate as a new Call Order would be issued.

Please provide more information about the asset libraries in Zenfolio and YouTube: Number and types of assets, assets Sizes, total size of assets in each. There are thousands of assets in Zenfolio—primarily photo and some videos. The assets vary significantly.

You can view the types of assets at https://peacecorps.zenfolio.com. Please share your experience in transferring assets from another system to your system.

What type of information are you looking for regarding 'Past Performance?' Please see Page Pages 31: “The Contractor shall provide examples of past performance for three similar projects in size and scope; ideally, an example will include a project with a franchise model.”

Is the quarter calculated as three months after contract signature and every three months thereafter? Or is this based on a calendar quarter with reporting due in March, June, September, and December? Dates indicated with deliverables are likely to be the time from award but clarification is needed as to what page/section you are questioning. The Peace Corps operates on a fiscal year: 1Q October-November; 2Q January – March; 3Q April – May; 4Q July-September. The Contract is based on options years: one year from the date of award.

Do the "products created or provided" include our source code, or is this limited to marketing materials created with our software? Products created.

What do you mean by "Security / Hosting compliance" in context of pricing? Anything that a Contractor is required to meet security requirements for the Peace Corps and host the website (e.g., AWS). Please describe any applicable costs.

What are the differences between these 2 tabs? They seem virtually the same. For instance AttA-pricing asks for information about costs for additional admins and end users, but Call Order 0001 does not. There are other differences, too. Do we need to reply to both? Please use Attachment A as this will be instrumental in cost assessments—all costs should be accounted for as this applies to the overarching BPA (multiple call orders can be issued against the pricing in this BPA; Attachment C represents the first Call Order (0001). It does not include all of the deliverables that are in Attachment A—e.g., the first call order does not require the delivery of an exit plan; however we would like a cost for this as noted in Attachment A to secure pricing for subsequent Call Orders that may be issued under this BPA. You may add additional lines for pricing purposes but all costs should be clearly indicated and broken down.

What do you mean by, "which adhere to passwords and protections" in this requirement? SSO is preferred but not required. If it’s not SSO, this would be taken into consideration as part of https://peacecorps.zenfolio.com/ the overall evaluation but we would like to understand your capabilities and recommendations. Even if not SSO as similar to our website CMS and Web hosting, we still document all user authentication requirements.

Are you expecting assets to be pushed from MS Dynamics to CamoaginDrive, from CampaignDrive to MS Dynamics, or both? At this point, likely from the DAM system to CRM Dynamics/ClickDimensions but we would welcome the benefit of both options.

In what way should CampaignDrive integrate with the Peace Corps web site? An API would be a first priority. We would welcome any discussion around any additional functionality to consider. Our current use case is to leverage an API to dynamically display images that are hosted on Zenfolio

(example “Photos from Botswana” grid: https://www.peacecorps.gov/botswana/). Giving content managers more flexibility to use photo assets on the website is desirable as well, and we’re open about how to achieve that.

With what 3rd party systems are you planning to integrate, in addition to MS Dynamics and Zenfolio?

The area of printing is of interest—an integration with GPO/FedEx; there may be other integrations that are identified during the course of this BPA. Most 3rd parties likely have integration/API ability.

What do you mean by "customizable interfaces"? Both customizable experiences for the backend as well as front end user interaction with the system.

What do you mean by "user-configured preferences?" Changes/adaptions for various users based on roles and functions; this may include admins versus users or user-groups of the system. Please feel free to address your system capabilities.

What additional assets/templates are you planning to include in the BPA /Call order 1 that is not already living in Brand Central today? There are many assets/templates that may be requested of the Contractor.

What languages to you plan to support? Which do you support today? Please indicate your capabilities (note, we have posts in 60+ countries that may want to leverage the system with a wide range of languages). Spanish and French are priorities; however, we would work with our Posts to determine additional needs, which may potentially include: Russian, German, and Mandarin language support. Staff using the system work with the English language system. No languages functionality is in the current system.

Is this meant to be a sample, or has Peace Corps drafted the SOW / Call Order, and Pica9 needs to edit with our recommended changes, deliverables, and cost structure? This is Call Order 0001, which is required. The timing for deliverables is indicated—you are welcome to provide your recommendations however they will be reviewed in accordance with how they meet our requirements/needs.

Please provide examples of Low, Moderate, and High Information.

What information currently in Brand Central is considered Moderate or High? Low.