DRAFT_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

COLORED UNDER VEHICLE SCANNING SYSTEM (CUVSS)

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform preventative maintenance, corrective maintenance, and repairs for six (6) Colored Under Vehicle Scanning Systems (CUVSS) as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: Used as a force protection measure to screen vehicles coming through CAS;

The 6 CUVSS were procured through the Army’s Rapid Equipping Force. As these security systems remain effective there is a continued requirement to maintain their operability through their life cycle.

1.3 Objectives: Overall objective of this contract effort is to provide maintenance services to the six (6) CUVSS so they remain operational.

1.4 Scope: The contractor shall perform the requirements and conform to the professional standards identified in this PWS. The contractor shall provide trained personnel (labor), tools, equipment, parts, materials, supplies, transportation, and other items and non-personal services necessary to perform preventative maintenance, corrective maintenance, and repairs six (6) CUVSS. The contractor’s work shall not conflict with or otherwise disrupt normal operations of the U.S. government.

1.5 Period of Performance: The period of performance term shall be a 12-month base period plus two (2) 12-month option periods thereafter.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. A comprehensive Quality Control Plan (QCP) shall be submitted, within 15 calendar days after contract award, to the Contracting

Officer (KO), Quality Assurance Specialist (QAS) and Contracting Officer Representative (COR). After acceptance of the initial QCP, any proposed changes shall be submitted within 5 days to the aforementioned individuals. The contractor shall receive a written acceptance of any proposed change(s) to his quality control system.

1.6.1.1 Quality Control Checklist: A maintenance quality control checklist shall be developed and submitted as part of the contractor’s quality control program. This checklist will serve as the contractor’s deliverable after the completion of each scheduled preventative maintenance and corrective (emergency) maintenance service visit. The quality control checklist shall be submitted with the contractor’s QCP (within 15 calendar days after contract award and 5 days after any proposed changes).

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 [Reserved]: [This section intentionally left blank]

1.6.4 Hours of Operation: The daily working hours on CAS are 0800 to 1600 hours, Sunday through Thursday. The contractor shall provide telephone support to government personnel to assist with trouble-shooting and maintenance functions. During normal duty hours, the contractor shall respond within 12 hours for corrective maintenance. After normal duty hours, the contractor shall respond within 24 hours.

1.6.4.1 Preventative Maintenance: Scheduled preventative maintenance service shall be based on a maximum time of two working days per machine and shall be scheduled every three months, based on the signed date of the contract. The contractor shall coordinate with the COR on the specific dates.

1.6.4.2 Corrective Maintenance: All corrective maintenance requests are considered critical (“emergency service”) and must be accomplished within twelve (12) to twenty-four (24) hours of notification to the contractor.

1.6.4.3 Repairs: Any required repairs shall be made at the time of diagnosis, provided the availability of any required parts. If parts are necessary and unavailable, the contractor shall coordinate with the COR and provide an anticipated schedule for completion of repairs.

1.6.4.4 Parts: The contractor shall use only new, original equipment manufacturer (OEM) parts, or new parts of equal quality in making repairs. The replacement of worn or defective parts shall be consistent with the OEM’s design of the equipment. Return packaging, insurance, and shipping costs shall be prepaid by the contractor. For long lead time items, the contractor shall procure items on a schedule agreed to by the COR.

1.6.5 Place of Performance: The work to be performed under this contract will be at Camp As Sayliyah, Camp As Sayliyah-South, and Falcon 78, located in the State of Qatar.

1.6.6 Type of Contract: The government will award a firm-fixed price (FFP) contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have a secret security clearance.

The contractor is responsible for being aware of and complying with the requirements associated with installation access control and the local security clause. The government is not liable for any costs associated with performance delays due solely to the contractor’s failure to comply with access request processing requirements.

1.6.7.1 Anti-Terrorism Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.6.7.2 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards will be provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR no later than 30 calendar days after contract award.

1.6.7.3. Combating Trafficking in Persons (CTIP): The Contractor shall maintain a CTIP compliance plan, as part of his QCP, in accordance with FAR Clause 52.222-50 that includes, at a minimum, the following:

a. An awareness program to inform contractor employees about the Government's policy prohibiting trafficking- related activities described in the clause, the activities prohibited, and the actions that will be taken against the employee for violations.

Additional information about Trafficking in Persons and examples of awareness programs can be found at the Web site for the Department of State's Office to Monitor and Combat Trafficking in Persons at HTTP://WWW.STATE.GOV/J/TIP/.

b. A process for employees to report, without fear of retaliation, activity inconsistent with the policy prohibiting trafficking in persons, including a means to make available to all employees the hotline phone number of the Global Human Trafficking Hotline at 1-844-888-FREE and its email address at help@befree.org.he http://jko.jten.mil/

c. A recruitment and wage plan that only permits the use of recruitment companies with trained employees, prohibits charging recruitment fees to the employee, and ensures that wages meet applicable host-country legal requirements or explains any variance.

d. A housing plan, if the Contractor or subcontractor intends to provide or arrange housing that ensures that the housing meets host-country housing and safety standards.

e. Procedures to prevent agents and subcontractors at any tier and at any dollar value from engaging in trafficking in persons and to monitor, detect, and terminate any agents, subcontracts, or subcontractor employees that have engaged in such activities.

1.6.7.4 Access and General Protection Policy and Procedures:

1.6.7.4.1 Force Protection Condition (FPCON): In addition to the changes otherwise authorized by the changes clause included in this contract, should the US Government FPCON at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue.

Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.4.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use.

1.6.7.4.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing U.S.

facilities or activities.

1.6.7.4.4. Personnel Security Clearance Requirements: The contractor shall gather all necessary paperwork and documentation required to process security/background clearances for all personnel. A copy of all documents will be provided to the Pass and Identification section. This must occur prior to the host-nation contractor receiving a CAS access credential. If at any time a contractor employee is terminated from their place of employment, notification must be coordinated with the Pass and ID section.

1) Security Procedures: The contractor shall follow security procedures and instructions applicable to CAS. Contractor personnel working on CAS shall hold a current CAS necessary to gain access through CAS.

i. Contractor management staff shall ensure that all employees and subcontract employee’s visa and passport shall remain current during the life of the contract. At no time shall contractor management staff permit personnel currently issued a pass to hold visa or passports that expire during the performance period.

ii. Pass paperwork shall be kept current and submitted at least 21 days prior to the requirement for initial base access and at least 10 days prior to the expiration of any pass renewal. In the event than any person has an expiring visa or passport before the end of the period of performance, that person must update their documentation no later than 10 days before it expires.

iii. The contractor is solely responsible for the submission and approval of passes. The U.S.

Government shall not grant extensions to performance periods based on delays obtaining passes for access to the base.

2) Subcontractors: The contractor shall be responsible for providing complete pass paperwork for any subcontractors. Each subcontractor employee shall have an originally signed and stamped letterhead demonstrating agreement between both companies for each individual to work on CAS. If the contractor subcontracts work to an individual, a “no objection” letter must be originally signed and stamped by the sponsor and company.

2) Vehicle Access: The work site is located in a restricted or controlled area. Before entry through CAS, contractor personnel and vehicles shall process through the search area. The contractor may therefore experience delays due to compliance with entrance/exit requirements of restricted/controlled areas. The maximum amount of delay shall not exceed four (4) hours per occurrence. The contractor is responsible for providing the Contracting Officer with the description of any vehicles to be used during the execution of the contract. The information on each vehicle must include:

i. Make and Model

ii. Year

iii. Color

iv. License plate number

v. Registration

vi. Vehicle Identification Number (VIN)

1.6.7.5.1 CAS Access Control Policy:

1) Defense Biometric Identification System (DBIDS): All personnel requesting reoccurring access to CAS shall submit an Installation Access Application (IAA) through a sponsoring agency. Individuals who know they will require reoccurring access shall submit their application prior to their first visit to CAS. Personnel who have submitted an IAA and are awaiting a badge, as well as personnel who will not require routine access may be issued a temporary badge and be allowed up to three visits. Personnel who have not enrolled in DBIDS by the completion of their third visit will not be authorized entry to CAS until they have been enrolled.

1.6.7.5.2 Employment Eligibility: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO and COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.5.2 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO and COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.3 Remedies: In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.4 Subcontracts: The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6.1. Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation:

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

1.6.7.6.3. Host Nation Installation Access with No DOD Facility: Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.4. Synchronized Pre-deployment and Operational Tracker (SPOT): Upon award of this contract, or employment of new personnel, the Contractor will enter Contractor employees and subcontractor employees performing services under this contract into the SPOT database who meet one of the following conditions:

(1) All U.S. citizen and resident, and third country national (TCN) personnel who travel into the USCENTCOM AOR for periods of performance anticipated to exceed 30 consecutive days.

(2) TCN, host nation (HN), or local national (LN) personnel who reside with or work in the immediate vicinity of U.S. Armed Forces and/or DOD Civilian personnel for periods of performance anticipated to exceed 30 consecutive days.

(3) Private security Contractors and contingency Contractor personnel authorized to carry weapons regardless of proximity to U.S. Armed Forces or DOD Civilian personnel and regardless of the length of the anticipated period of performance.

(4) Contractor and subcontractor personnel with a place of performance in the continental United States, including the USCENTCOM Headquarters and Joint Interagency Task Force- South (JIATF-S) Headquarters, that may, within the terms of the contract, deploy to the USCENTCOM AOR for periods anticipated to exceed 30 consecutive days.

1.6.7.6.5 The COR or KO will approve all employees in the SPOT database and a Letter of Authorization (LOA) is generated to the Contractor on each employee. The signed LOA is required prior to travel to, from, or within the USCENTCOM AOR. The LOA will identify any additional authorizations, privileges, or Government support to which Contractor personnel are entitled under this contract. The LOA will be regenerated by the Contractor upon expiration of the LOA. Changes to the status of individual personnel relating to their in-theater arrival date and their duty location, to include closing out the trip with their proper status (e.g., mission complete, wounded, etc.) shall be annotated within the SPOT database in accordance with the timeliness established in the SPOT business rules. Information and standards for the SPOT system is posted on the U.S. Government Foreign Clearance Guide website at https://www.fcg.pentagon.mil/fcg.cfm for the country of employment. Access to SPOT is https://spot.dmdc.mil.

1.6.6 Post Award Conference/Periodic Progress Meetings: The Contractor must attend a Post- Award Conference or Pre-Performance Meeting if scheduled by the Government contracting office. The Contractor must attend progress meetings scheduled by the COR or Contracting Officer during the life of the contract. At progress meetings, both the COR/end user(s) and the Contractor are allowed and encouraged to discuss any issue or problem area pertinent to the contract and/or Performance Work Statement (PWS).

1.6.7 Contracting Officer Representative (COR): The COR monitors all aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

ensure that the contractor performs the technical requirements of the contract; perform inspections of contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including specifications; monitor contractor's performance and notifies both the contracting officer and contractor of any deficiencies; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the contract.

1.6.8 Key Personnel: The following are considered key personnel by the government: contract manager and field service engineer. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters. The field service engineer shall possess the necessary knowledge, qualifications, and certification to perform the required maintenance and repair of the Colored Under Vehicle Scanning Systems (CUVSS). The field service engineer shall be available and responsive in accordance with the PWS response time.

1.6.9 Identification of Contractor Employees: The contractor (to include its subcontractors) shall provide each employee an identification (ID) badge, which includes at a minimum, the company name, employee name and a color photo of the employee. ID badges for key personnel shall also indicate their job title. ID badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include subcontractors) employees shall wear the ID badge in a conspicuous place on the front of exterior clothing. All contractor personnel will be issued badges on entry in the installation, the badges will be visible on the contractor IAW with local guidance until contractor departs the installation at which point he/she will turn the badge in. They must also ensure that all documents or reports produced by the contractor are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.10 Travel: The contractor will be responsible for travel to and from the installation and within the area of responsibility during the performance of this contract to attend meetings as necessary.

1.7 Contractor Manpower Reporting (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address https://cmra.army.mil/. The required information includes:

(1) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative;

(2) Contract number, including task and delivery number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor Name and address, phone number, email address, identify of contractor employee entering data;

(5) Estimated direct labor hours (including sub-contractors);

(6) Estimated direct labor dollars (including sub-contractors);

(7) Total payments (including sub-contractors);

(8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different);

(9) Estimated data collections cost;

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information);

(11) Locations where contractor and sub-contractor perform the work (specified by zip code in the United States and nearest city, country when in an overseas location, using standardized nomenclature provided on website);

(12) Presence of deployment or contingency contract language; and

(13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country).

As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each calendar year. Contractors may use a direct XML data transfer to the data base server or fill in the fields on the website. The XML direct transfer us a format for transferring files from a contractor's systems to the secure web site without the need for separate data entries for each required data element at the web site.

The specific formats for the XML direct transfer may be downloaded from the web site.

1.8 DBA Insurance: The contractor shall procure and maintain during the entire period of its performance under this contract the insurance required by the General Provisions of this contract entitled Workmen's Compensation Insurance (Defense Base Act), and Workmen's Compensation and War Hazard Insurance Overseas. A blanket waiver of the provision of the Defense Base Act is in effect for all employees of contractors and subcontractors working on Department of the Army contracts who are neither residents nor citizens of the United States, nor who were hired in the United States, at the following locations only:

Belgium France Germany Greenland Guam India Israel Italy Japan Kazakhstan Korea, South Netherlands Russia Spain Switzerland Turkey Uzbekistan

a. The waiver does not apply to any employees who are: (1) Hired in the United States by any contractor or subcontractor; (2) Residents of the United States; or (3) Citizens of the United States.

b. Prior to the commencement of work hereunder, the contractor shall furnish to the Contracting Officer a certificate or written statement of required insurance. The policies evidencing required insurance shall contain an endorsement to the effect that cancellation or any material change in the policies adversely affecting the interests of the Government in such insurance shall not be effective for such period as may be prescribed by the laws of the state in which this contract is to be performed in no event less than thirty (30) days after written notice thereof to the Contracting Officer.

c. The contractor shall submit proof of a valid DBA insurance policy for the prime and their subcontractors at every tier prior to performance of the contract.

d. The contractor agrees to insert a Special Contract Requirement substantially the same as this one in all subcontracts (at every tier) to which DBA is applicable. Every subcontractor shall procure its own DBA Insurance coverage.

e. Claims Reporting ‐ The Contractor shall make timely Defense Base Act (DBA) insurance claims on behalf of each employee who is injured or killed in the course of their employment under this contract, and shall ensure that similar language is in each Subcontractor’s contract.

The Contractor’s Safety Officer shall, in addition to any other duties required to be performed under the contract, perform the following:

(i) Make timely DBA insurance claims on behalf of each employee who is injured or killed in the course of their employment under this contract; and shall ensure that similar language is in each Subcontractor’s contract.

f. Failure to comply and purchase Defense Base Act (DBA) insurance in accordance with FAR Clause 52.228‐3 Workers’ Compensation Insurance (Defense Base Act), for the prime and subcontractors at every tier, shall be considered a material breach and grounds for contract termination.

g. The DOL table of authorized carriers and self-insured employers is available at:

http://www.dol.gov/owcp/dlhwc/lscarrier.htm

PART 2

DEFINITIONS & ACRONYMS

2.0 DEFINITIONS AND ACRONYMS

2.1 DEFINITIONS

2.1.1 CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER: A person with authority to enter into, administer, modify, and or terminate contracts on behalf of the government (the only individual who can legally bind the government).

2.1.3 CONTRACTING OFFICER REPRESENTATIVE (COR): An employee of the U.S.

government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL: Contractor personnel that are required to be used in the performance of the contract.

2.1.7 QUALITY ASSURANCE: The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.8 QUALITY CONTROL: All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 WIDE AREA WORKFLOW: A secure web-based system for electronic submission and processing of receiving reports and invoices.

2.2 ACRONYMS

ATO Anti-Terrorism Officer

CAS Camp As Sayliyah CMR Contract Manpower Reporting COR Contracting Officer Representative FAR Federal Acquisition Regulation FFP Firm-Fixed Price IAW In Accordance With KO Contracting Officer OEM Original Equipment Manufacturer OSHA Occupational Safety and Health Administration PM Preventative Maintenance PWS Performance Work Statement QAS Quality Assurance Specialist QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan US United States WAWF Wide Area Workflow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1 Services: None

3.2 Facilities: None

3.3 Utilities: None

3.4 Equipment: None

3.5 Materials: None

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1 General: The contractor shall furnish all trained personnel, supplies, equipment, materials, parts, transportation and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5.0 SPECIFIC TASKS

5.1 Basic Services: The contractor shall provide trained personnel and furnish all labor, tools, equipment, parts, materials, supplies, and transportation necessary to perform preventative maintenance (PM), diagnostic checks, and major repairs to six (6) Colored Under Vehicle Scanning Systems (CUVSS). The contractor shall provide the Government service invoices via WAWF within 30 calendar days after each visit and within 30 calendar days after contract completion. The contractor shall comply with the standards set forth in this contract as referenced in Technical Exhibits 1 and 2.

5.2 Preventative Maintenance

The contractor shall: Schedule quarterly (4) preventative maintenance visits by a certified engineer. Scheduled visits shall be every three months and coordinated with the COR. The following will be conducted during each visit:

5.2.1 Perform preventative maintenance six (6) Colored Under Vehicle Scanning Systems

(CUVSS).

5.2.2 Perform diagnostic checks for six (6) Colored Under Vehicle Scanning Systems

(CUVSS).

5.2.3 Carry out all repairs necessary (parts included) to place the systems back in operational status.

5.2.4 Submit a quality control checklist to the COR after performance of every service visit.

5.3 Corrective Maintenance The contractor shall:

5.3.1 Respond to all emergency requests by sending a certified engineer to the site within 12 hours during normal duty hours and 24 hours after normal duty hours.

5.3.2 Perform a diagnostic check for the equipment in question.

5.3.3 Carry out all repairs necessary (parts included) to place the system back in operational status.

5.3.4 Ensure the system remain operational at 95% of the time on a Quarterly basis.

5.3.5 Submit quality control checklist to the COR after performance of every corrective maintenance visit.

5.4 Repairs

The contractor shall:

5.4.1 Use only new, original equipment manufacturer (OEM) parts, or new parts of equal quality in making repairs.

5.4.2 Ensure replacements of worn or defective parts are consistent with the OEM’s design of the equipment.

5.4.3 Coordinate with the COR and provide an anticipated schedule for completion of repairs and long lead time items.

PART 6

APPLICABLE PUBLICATIONS

6.0 APPLICABLE PUBLICATIONS

6.1 The contractor (to include subcontractors) must abide by all applicable regulations, publications, manuals, and local policies and procedures referenced in the contract, performance work statement, and attachments. The list below is not all inclusive:

6.1.1 USARCENT/ASG-QA Policy PMO-001 (Access to Camp As Sayliyah)

6.1.2 Federal Acquisition Regulations http://farsite.hill.af.mil/vffara.htm

6.1.3 Army Regulation (AR) 530-1, Operations Security

http://armypubs.army.mil/epubs/530_Series_Collection_1.html

6.1.4 United States Department of Labor, Occupational Safety & Health Administration

(OSHA), https://www.osha.gov/

The contractor shall remain wholly and fully liable and responsible to the government for all services and supplies required to perform under the terms and conditions of this contract regardless of whether any element of performance or supply is subcontracted to other providers.

Any exceptions to this (i.e., due to natural disasters, port authority regulation changes, etc.) shall be allowable only upon the written approval of the contracting officer under the provisions of the Federal Acquisition Regulations (FAR).

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this summary. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

PERFORMANCE

THRESHOLD

METHOD OF

SURVEILLANCE

PERFORMANCE OBJECTIVE

PERFORMANCE STANDARD

RAPISCAN MAINTENANCE SERVICE

Performance Objective #1 Perform quarterly preventative maintenance six (6) Colored Under Vehicle Scanning Systems (CUVSS) to include diagnostic checks and any necessary repairs to ensure the systems remain operational at all times.

PWS Para. 5.2.1 - 5.2.4

Schedule preventative maintenance every three months in coordination with the COR. Preventative maintenance shall be completed within two working days per machine.

Zero Deviation From

Standard

Periodic Inspection/ End

User Feedback

Performance Objective #2 Perform corrective maintenance for six

(6) Colored Under Vehicle Scanning Systems (CUVSS) to include diagnostic checks and any necessary repairs to ensure the systems remain operational at all times. PWS Para.

5.3.1 - 5.3.5

Respond to all corrective maintenance requests within 24 hour during normal duty hours or 48 hours after duty hours.

Performance Objective #3 Perform repairs six (6) Colored Under Vehicle Scanning Systems (CUVSS) to ensure the systems remain operational at all times.

PWS Para. 5.4.1 - 5.4.3

Perform all repairs required at the time of diagnosis. If parts are necessary and unavailable, coordinate with the COR and provide an anticipated schedule for completion of repairs.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

DELIVERABLE FREQUENCY FORMAT SUBMIT TO

Quality Control Plan PWS Para. 1.6.1

Within 15 days after contract award; 5 days after any revisions to QCP.

Electronic document via email

KO/COR/QAS

Quality Control Checklist PWS Para. 1.6.1.1

Within 15 days after contract award; 5 days after any revisions to checklist; and after every maintenance visit during the course of contract performance.

Electronic

KO/COR

Contractor Manpower Reporting (CMR) PWS Para. 1.7

Within 15 days after contract award and after any changes during the course of the contract.

Contractor is responsible for maintaining the integrity of the information.

Electronic

ARMY CMR Website https://cmra.army.mil/

Invoices PWS Para. 5.0

Within 30 calendar days after each visit and within 30 calendar days after contract completion.

WAWF

https://wawf.eb.mil/ DBA Insurance PWS Para. 1.8

Within 15 calendar days of contract award.

KO

AT Level I and iWATCH Training PWS Para. 1.6.7.1 and 1.6.7.2

Within 30 calendar days of contract award and 30 days of new employees commencing performance.

Electronic

KO/COR