11-Exhibit I.pdf

This document is an Exhibit I: Technology Terms and Conditions addendum from the City of Columbus Department of Public Safety, detailing technology contract specifications. The document outlines a comprehensive technology solution that requires the Contractor to provide a turnkey, complete working system with extensive requirements spanning project management, system development, implementation, and ongoing support. The contract mandates a highly available system with 99.9% uptime, no more than 0.5 hours of monthly downtime, and a recovery point objective of 1 hour or less. The Contractor must coordinate all Work activities on a day-to-day basis with the City's consent, deliver a complete working system including software, hardware, training, documentation, and technical support, and be responsible for all project-related communications and recommendations.

The contract includes critical provisions for data security, confidentiality, regulatory compliance, and cybersecurity. The Contractor must maintain a Security Plan aligned with National Institute of Standards and Technology guidelines, protect City data within the continental United States, and provide cybersecurity insurance of $5,000,000 per occurrence and $10,000,000 in aggregate. The City retains ownership of all data and grants the Contractor a non-exclusive, royalty-free license to use the data during the contract term. The Contractor must also provide annual products roadmaps, establish a user group with annual conferences, and participate in a Products Improvement Board to assist with product development. The contract includes detailed warranty provisions, with one-year warranties for material defects and continuing warranties for other aspects of the work.