Redacted Page 8.doc

Redacted Page 8, Amendment 1

Experience Proposal Submission

10-SOL-236-00010

June 3, 2010

WAGE DETERMINATION APPLICABLE, SERVICE CONTRACT ACT

An attachment hereto sets forth the applicable Service Contract Act Wage Determination by the Secretary of Labor.

PROPOSAL SUBMISSION

In order to provide all necessary information for a comprehensive evaluation, the contractor’s proposal shall be submitted in two volumes as follows:

Volume I (Original and four copies)

(1) TECHNICAL CAPABILITY – Technical Capability shall be made up of the following subfactors:

· Technical Description - Provide a description of your proposed approach for data system replacement and related services. Your description must demonstrate how your services would meet IHS’s objectives described in the performance work statement (Attachment 1). Your narrative must include the following: the name of the COTS system being proposed as well as a technical description of its general salient functional and performance characteristics, a description of your project management approach and plan that identifies and defines methods that you will use for the management and execution of your services. Include the approach to planning for start-up and implementation of data system, the approach to providing training sessions on the use of the new system, a plan for enhansements and routine maintenance and your methodology for managing anticipated and unanticipated workload variances, and a detailed management approach to error resolution. Also discussed should be any potential problem areas, and creativity and feasibility of solutions to problems; and discussion of schedule and any other issues about which the Government should be aware.

· Key Personnel - Resumes should be submitted for all Key Personnel that will work on this contract.

These resumes should address qualifications to address of tasks in the Statement of Work. The level of responsibility and degree of supervision proposed for these individuals shall also be addressed. Each resume shall be limited to two (2) pages and shall provide the following information:

a) Name, years of experience, training, unique or special qualifications, positions held, and tenure.

b) Degrees held and/or other pertinent education. Include date(s), degree(s), and identify the respective college or university from which the degree(s) were received.

c) Work history as it relates to the SOW task(s) to be assigned to that individual.

d) Show the connection between individual work histories and the past performance information presented by the Offeror and all team members in the Past Performance Section of this volume.

e) Successful accomplishment of challenging tasks relevant to their work assignments.

· Quality Assurance - Provide the quality assurance plan that will be utilized for the activities described in the PWS. Your quality assurance plans should provide a detailed description of the processes established to assure the accuracy and safety of all data

· System Usability – Oral/WebEx Presentation. After review of proposals, those offerors found to be within the competitive range will be contacted to provide a WebEx presentation demonstrating the system usability of the COTS system. No submission for this item is required for the initial proposal. The Government will contact the offeror to set up a date and time for the presentation.

(2) ACCESSABILITY/AVAILABILITY - Proposals shall describe the plan for the availability and accessibility of maintenance and support staff to the IHS data systems managers and IT support staff. Provide core hours that personnel will be available and describe what forms of communication will be utilized.

(3) EXPERIENCE – Provide a narrative of the years of experience for key personnel in information systems development and maintenance, including geographic systems, web services, and the types of clients being supported. Include the number of information system clients and the number of unique information systems currently supported as well as experience within the past three years.